Home > CMMS Software > Maintenance Connection > Maintenance Connection vs Megamation Directline

Maintenance Connection vs Megamation Directline

Last Updated: November 18th, 2024

Our analysts compared Maintenance Connection vs Megamation Directline based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Maintenance Connection is a CMMS solution that helps you streamline maintenance operations and empowers you to take control of your assets.

You can centralize your asset information, automate preventive maintenance tasks and facilitate communication between your teams to improve equipment uptime and increase productivity.

Features like asset management, multi-site capabilities, predictive maintenance tools, work order tracking, and reporting and analytics modules enable you to gain valuable insights into your operations and make data-driven decisions.

However, you should consider potential challenges such as complex implementation, limited reporting capabilities and slow performance.

While specific user reviews for the system are limited, the vendor offers a free trial to help you evaluate its suitability for your organization.

The cost depends on your deployment choice (cloud or on-premise), with possible extras for add-ons and setup. You can also request a customized quote.

DirectLine, a maintenance management solution by Megamation, provides features specific to organization and sector. It helps streamline workflows, boost productivity, maintain compliance and perform preventive maintenance tasks.

It offers features like work order management, project management, fleet management, inventory management, maintenance tool tracking and many more. The mobile version is compatible with every mobile OS, making it easy to access information from anywhere.

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Product Insights

Maximize Equipment Uptime: The New York Times prevented equipment breakdowns and ensured smooth newspaper production and delivery by using proactive maintenance techniques like asset health tracking and automated preventive maintenance.
Optimize Work Order Management: Husky Rack & Wire streamlined their maintenance operations using automated work order management features. This replaced their previous manual, email-based process, leading to increased efficiency, reduced equipment downtime, and improved communication between technicians and supervisors.
Improve Productivity: Maine Medical Center adopted a digital work order and asset management system which helped them automate reporting, and provide mobile access to technicians, leading to faster response times and reduced unplanned maintenance.
Empower Efficient Maintenance Anywhere: The system enabled a Broadcast Company to carry out maintenance smoothly in remote Arctic locations. Technicians were equipped with tools for reliable data transfer like water-resistant devices, allowing them to track repairs, manage inventory, and access vital information even with limited connectivity.
Save Money: The solution provided SSAB with detailed financial data. They can now track all expenses related to equipment repairs and replacements, leading to better budget allocation and cost control.

Integration: Easily access data without coding or expensive system overhauls by integrating with over 300 products via the iWay Universal adapter suite.
DirectLine Mobile: Offers almost all the same capabilities as the desktop site, providing accessibility and mobility. Available on Android, iOS and Blackberry.
Customized Modules: Reduce feature clutter by customizing the interface based on company needs, only including the modules that are required. Other individual modules not needed can be turned off manually.
Decreased Downtime: PM plans reduce unplanned asset downtime by improving asset health, significantly decreasing the chances of major failures.
Better Productivity: Boost organizational and labor pool productivity using work order management. Streamlined workflows reduce confusion over daily tasks.

Asset Management: Manage your entire asset lifecycle from acquisition to disposal.
- Multi-Site Capabilities: Whether you're a factory with machines spread across multiple sites or a school district managing buildings and buses, you can stay on top of your assets with centralized data and visibility.
- Asset Hierarchy: Arrange everything neatly in folders, just like on your computer. You might have a folder for "Radiology Department," with subfolders for "MRI Machines" and "X-Ray Equipment.”
- Asset Profiles: You don't need to be a tech whiz to create a new asset profile. The drag-and-drop interface offers an intuitive way to create, search and edit asset profiles.
- Asset Search: Need to find the maintenance history of a specific equipment? Just search for it by name, location, or even its current status, like "needs repair" or “out of service.”
Predictive Maintenance: Shift from reactive to proactive maintenance with predictive maintenance tools.
- Condition Monitoring: Set up alerts that go off when things like temperature or pressure start acting up. That way, you know there's a potential problem before it becomes a major headache.
- IoT Integration: By connecting sensors to your equipment, you get real-time performance data, allowing you to catch problems early. For example, if a sensor detects unusual vibrations or a temperature change, you'll be alerted immediately.
- Configurable Dashboard: Some machines are critical for your operations and need more attention than others. Dashboards help you figure out which ones need more frequent maintenance. They also provide a clear picture of how your current maintenance strategies are performing. Are you fixing things as they break, or are you getting ahead with preventive maintenance?
Preventive Maintenance: Schedule tasks proactively, optimize technician routes and prioritize critical equipment to prevent unexpected downtime.
- Scheduling: Plan preventive maintenance tasks based on time, usage or condition-based triggers to minimize unexpected breakdowns. Imagine you've got a fleet of delivery trucks. You can set it up so that every 5,000 miles, the system automatically generates a work order for an oil change. You can set reminders for less frequent tasks like annual inspections.
- Route Management: Help technicians plan their routes, access work orders and update statuses in real time. This means less time wasted driving around and more time spent on actual maintenance.
- Prioritization: Prioritize tasks based on criticality. So, if a machine is essential for production, the system will schedule its maintenance ahead of less urgent tasks. This helps prevent those nightmare scenarios where crucial equipment fails unexpectedly.
Work Order Management: Create work orders with all the important details, like what needs fixing, how urgent it is and when it needs to be done. Assign them to the right people, so everyone knows who's responsible.
Maintenance Request Form: Open the request form on your phone, describe the issue, snap a photo if needed and hit submit. Your request goes straight to the maintenance team. Track the progress in real time — see when it’s assigned, being worked on and fixed.
Inventory Management: Tackle issues like stockouts and procurement inefficiencies with inventory management capabilities.
- Inventory Control: Automate inventory management using minimum and maximum values, reorder points and material transfers. For instance, if your spare AC filters drop below a certain number, it sends you a notification and can even generate a purchase order to restock them.
- Barcode Capabilities: Check out parts, perform inventory counts and receive new items using barcode scanners.
- Stockroom Management: Keep track of all your inventory costs and know exactly what's on hand, what's available and what's reserved.
Reporting and Analytics: Use statistical reports with 150 prebuilt designs and customizable formats to gain insight into your operations.
- Forecasting: Predictive maintenance capabilities enable you to stock just the right amount, so you're not wasting money on excess inventory or scrambling to find parts when you need them most. It also lets you estimate future work order volumes and types based on historical data to plan your team's time and resources effectively.
- KPI Dashboard: Gain a real-time snapshot of how everything's running. You can customize the dashboard to see the metrics that matter the most to you, whether it's work order completion rates, equipment downtime or anything else that keeps you up at night.
- Auto Notifications: If something goes off the rails, you can set up alerts to get notified immediately, so you can jump on it and keep things running smoothly.
- Audit Logs: Track all changes made to work orders, including who made the changes, what was changed and when. And just like a confidential file, only the right people can access this audit log, keeping your data safe and sound.
- Configurable Reports: Turn your existing dashboards into shareable reports, available in visually appealing formats and printer-friendly PDFs. Generate labor, inventory and spare parts, work orders, maintenance history, and asset and equipment depreciation reports to make informed decisions.
Mobile CMMS: The MC Kinetic app enables you to update work orders, log time, and even add new assets on the fly. Capture electronic signatures right on your phone, making the approval process faster and more efficient. Technicians can use geolocation to track location and get turn-by-turn directions to the job site.
Compliance and Audit Preparedness: See who's certified for which tasks, making it easy to assign the right people to the right jobs. Need to schedule some training? You can quickly see who needs a refresher course. The system makes sure the right tasks are done at the right time, so you avoid those "oops, we forgot" moments that auditors hate.

Work Order Management:
- Create and assign work orders based on trade, shift, department or specific person.
- Allocate parts and tools required to complete the job.
- Attach documents, drawings, instructions, manuals, links and videos to work orders.
- Record work status and other details like time taken or the parts used to complete a work order.
Preventive Maintenance: Predefine labor, parts and tools frequently used in a standard work order. Create and schedule PMs in advance, specify completion date, and attach documents with permission to modify it when necessary.
Inventory Management: Calculate costs and issue parts to work orders automatically. Establish minimum/maximum rules for parts and automate purchase requisitions based on those rules.
Utility Readings: Capture and assign a schedule for meter readings, track usage and monitor utility cost by building, department or any other segment.
Fleet Management:
- Manage a fleet of cars, trucks, tows and more, including issuing and returning.
- Track manufacturer’s recall, spare parts and vehicles.
- Monitor components like engines, gearboxes and axles by serial number and warranty dates.
- Automatically generate warranty claim forms and receive warranty alerts.
- Schedule regular inspections.
- Track and store driver information, fuel usage and breakdown reports.
Health and Safety:
- Identify and catalog specific training requirements for jobs from different categories.
- Mark appropriate schedules to ensure all certifications remain current.
- Record incident details, including the severity of injuries.
- Compile courses and use the course attendance module to keep track of course completion or non-attendance.
- Measure maintenance requirements and analyze the long- and short-term cost of buildings.
- Track insurance claims and send out a copy of the required forms to insurance companies.
Employee Records and Training: Stores wages, overtime, insurance, training certificates, licensing information pertinent to the employee’s position and more. Access this information through any part of the system to control policies and procedures. Track wages as a component of costs associated with a project.
Purchasing: Generate contracts and blanket or restricted blanket purchase orders, create purchase requisitions for re-stocking, and process retroactive charges. Ensures security with streamlined workflows and password-protected approvals.
Standards and Safety Procedures: Provide special instructions and requirements for equipment or materials by attaching documents and website links.
Contract Management: Establish contracts, issue work orders against them, and estimate labor and materials cost to ensure the job cost is within the contract limit. On completion close the work order and reconcile all the costs, apply it to the initial purchase order and deduct the amount from the contract amount.nbsp;
Hazardous Material: Provides a detailed description and information on handling, using, storing, transporting and disposing of hazardous material. Offers an inventory of hazardous materials by location and ties them to work orders.
Document Management: Ensures everyone has access to the information they need. Documents attached to an entity are automatically added to a work order for that entity.
Project Management: Automatically records all work, parts and associated costs. Analyze work results and track unlimited project steps, budgets, commitments, expenditures, contractor performance and contingency allocations.
Catalog: Manages available equipment and assets, tools and dies, and lock and key inventory.
Maintenance Tool Tracking: Issue unique numbers and sign-in/ sign-out dates to tools, reserve tools in PM and work orders, and record calibration history.
Reporting: Generate from any module and configure common types for quick access. Advanced analysis function helps perform ad hoc inquiries like repair cost by categories, breakdown and repair, and more.
Help Desk: Everyone from employees to clients can enter work requests without needing access to the whole system. Selected employees can review asset history and work order status, enter work requests, display possible solutions, and encourage clients to solve the problem on their own.
Space Inventory: Tracks room usage and allocates associated costs on a database that automates space utilization. Streamlines the process of space usage and allocation with information such as square footage, utilities, dimensions and limitations.
Capital Planning: Track and maintain capital requirements of a facility, integrate plans with day-to-day operations and access reports like a capital analysis spreadsheet, cash flow and reserve fund analyses.
Room Scheduler: Request specific room types, identify setup requirements and notify concerned personnel for specific changes. Schedule repetitive meetings and identify when the rooms or facilities will be unavailable due to construction, holidays or other bookings.

Product Ranking

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#39

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Analyst Rating Summary

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User Sentiment Summary

90%

of users recommend this product

Maintenance Connection has a 'excellent' User Satisfaction Rating of 90% when considering 399 user reviews from 5 recognized software review sites.

91%

of users recommend this product

Megamation Directline has a 'excellent' User Satisfaction Rating of 91% when considering 34 user reviews from 2 recognized software review sites.

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4.4 (47)

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4.5 (290)

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Synopsis of User Ratings and Reviews

Manage Multiple Sites: Remote access and collaboration features enable centralized control and support. So even if your team's spread out across the country, it's like everyone's working in the same room.

Streamline Communication: Features like work request portals and document sharing help you keep everyone on the same page.

Improve Compliance: Safety inspections, certifications, maintenance records — CMMS helps you stay on top of it all, reducing risks and keeping you in line with regulations.

Intuitive Design: Users praise the software's user-friendly interface, which makes it easy to navigate and use, even for those unfamiliar with CMMS software.

Mobile Accessibility: The availability of a mobile app compatible with various operating systems allows users to access work orders, update information, and track maintenance activities from any location.

Customizable Dashboards: The software's high degree of customizability enables businesses to tailor the interface to their specific needs, ensuring a more efficient and user-friendly experience.

Robust Reporting: Users appreciate the advanced reporting capabilities, which provide valuable insights into maintenance operations, allowing for data-driven decision-making and process improvement.

Complex Implementation: Configuring everything correctly takes time and effort, and you might need help from IT or the vendor to get it right.

Limited Reporting Capabilities: Some systems might have limited options or make it difficult to get the exact data you need.

Slow Performance: If the solution is sluggish or takes forever to load, it can really slow down your team and make them less efficient.

Difficult to Use: Users have reported that the software can be difficult to use and navigate, especially for those who are not familiar with CMMS software.

Limited Functionality: Some users have found that the software lacks certain features that are important for their needs, such as advanced reporting or integration with other systems.

Poor Customer Support: Several users have complained about the quality of customer support, citing long wait times and unhelpful responses.

If you're looking to bring some order to the chaos of maintenance management, Maintenance Connection seems like it's got your back. It’s focused on tackling those everyday struggles — lost work orders, missed preventive maintenance tasks and communication breakdowns that can slow your team down.Imagine having all your asset information in one place, with easy access to maintenance histories and schedule tasks like clockwork. Plus, you can manage multiple sites and keep everyone connected, even if they're miles apart.Of course, it's not all sunshine and rainbows. Implementing a CMMS can be a bit of a learning curve, and you might find that the reporting isn't as flexible as you'd like. And while there aren’t enough specific user reviews for the system, it's worth keeping in mind that performance and user experience can vary.They offer a free trial, so you can test it out and see if it's the right fit for you.

Is Megamation Directline a mega hit with users, or does it leave them feeling disconnected? User reviews from the past year suggest Megamation Directline is a capable CMMS solution but not without its drawbacks. Users praise its comprehensive asset management, preventive maintenance scheduling, and work order management features, finding them intuitive and effective in streamlining maintenance operations. For example, users highlight the ease with which they can track assets, schedule and automate preventive maintenance tasks, and manage work orders, leading to improved efficiency and reduced downtime. However, a recurring criticism is the software's cost, which some users find prohibitive, especially smaller businesses. Additionally, some users have reported a steep learning curve during the initial setup, finding the software's interface not as user-friendly as some competitors, like FTMaintenance. Overall, Megamation Directline seems best suited for medium to large businesses with the budget to invest in a robust CMMS solution and the technical expertise to navigate its initial setup. Smaller businesses or those with limited technical resources might find more user-friendly and affordable alternatives a better fit.

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FAQ

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