MAPCON vs CleanTelligent

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Our analysts compared MAPCON vs CleanTelligent based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

MAPCON Software Tool
CleanTelligent Software Tool

Product Basics

MAPCON provides cloud and on-premise maintenance management to organizations of all sizes in a wide variety of industries. It comes in two versions (lite and professional) that centralize and streamline maintenance activities including facility management and asset management. It also provides mobile access and a range of add-ons to ensure users get the most out of their version.  
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CleanTelligent helps cleaning companies and services streamline the quality control process. It simplifies janitorial management for both service providers and customers.

It provides a competitive edge to building contractors and facility managers and enables people to live happier lives at home and work. It offers customizable solutions to meet the needs of contractors as well as building patrons.
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$35 Monthly
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Tailored to your specific needs
$175 Monthly
Get a free price quote
Tailored to your specific needs
Small 
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Medium 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Reduce Asset Downtime: Use real-time asset data like meter and gauge readings to schedule preventive maintenance and ensure assets are up and running. 
  • Mobile App: Scan barcodes and pull up equipment IDs, inventory information, repair history and other information. Attach images, create and complete work orders, and run reports as well. 
  • Gain Insights: Get focused and detailed information with customizable reports, and access over 200 standardized report formats for easy insights. 
  • Tracking: Track equipment downtime, facilities, inventory, warranty, shifts, crew and safety procedures. 
  • Try for Free: A 30-day free trial offers full version evaluation with personalized login information. 
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  • Improve Quality Control: Maintain cleaning standards by streamlining the cleaning process and delivering consistent services. Reduce time spent on correcting cleaning errors and decrease labor costs. 
  • Multitasking: Create, start and close work orders from a single interface. Schedule and confirm recurring cleaning tasks. Update work order statuses and submit reports in real time. 
  • Protect Project Margins: Manage project budgets by reducing employee downtime. Automate communication between custodial managers and building patrons by providing QR codes to report cleaning statuses. 
  • Increase Productivity: Equip team members with information about jobs. Allow cleaners to close more work orders by making fewer trips to the supply closet, saving time and increasing productivity. 
  • Showcase Team Results: Create an opportunity for the janitorial team’s work to be noticed for due credit. Improve service health and the bottom line by displaying the overall impact of cleaning services on facilities. 
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  • Maintenance Management:
    • Lite Version: Offers email work requests, preventive maintenance scheduling with a calendar interface, dispatching, notification emails and service billing. 
    • Professional Version: Provides employee timecard management, safety procedures, audit procedures, failure and action codes, downtime tracking, work order prioritization and approvals, work order revisions and material planning. 
  • Asset Management:
    • Lite Version: Includes lubrication and inspection route management, an equipment database, bill of material logs, location tracking, and maintenance histories. 
    • Professional Version: Access additional features like meter readings, equipment hierarchies, vendor history, advanced location management, warranty tracking and asset priorities. 
  • Storeroom and Inventory Management:
    • Lite Version: Offers an inventory database, one stockroom per site, inventory management attached to work orders, critical spare classification, keywords, location management for equipment and vendor management. 
    • Professional Version: Additional features include manual and automated part reorder, cycle counting, and material forecasts. 
  • Procurement:
    • Lite Version: Make purchase requests as well as receive receipts and invoices. 
    • Professional Version: Get multi-level purchase order approval, currency exchanges, invoice reconciliation and more. 
  • Reporting:
    • Lite Version: Provides over 50 types of reports, Excel import and export capabilities, sortable filters for data lookup and an in-system BI tool. 
    • Professional Version: Add 250 types of reports, scalable role-based access, graphical dashboards, report scheduling and more. 
  • Advanced Modules: Customize the system with advanced maintenance, administration, system utilities, inventory, purchasing, HR, billing and barcode modules. 
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  • Inspection Management: Analyze every inspection report and calculate cleaning trends. Identify causes of cleaning errors and use that data to implement corrective measures. 
  • Work Order Management: Streamline communication between clients, building patrons and employees by keeping everyone in the loop. Provide real-time updates to clients and cleaners about work order statuses. Ease contract fulfillment by offering direct information access to all parties involved. 
  • Job Scheduling: Schedule and manage cleaning services ahead of time. Ensure employees have access to all relevant job details and equipment to reduce employee downtime and labor costs. 
  • Mobile Surveys: Allow patrons to directly report sanitation issues to the team using QR codes to improve customer service. Offer detailed surveys on mobile devices to receive issue and satisfaction reports. 
  • Reports and Business Intelligence: Track team performance and summarize data using comprehensive reports and visually appealing graphical representations. Use data to plan and implement positive changes to cleaning processes. Improve overall service and raise employee accountability. 
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Product Ranking

#28

among all
CMMS Software

#107

among all
CMMS Software

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User Sentiment Summary

Great User Sentiment 296 reviews
Great User Sentiment 77 reviews
84%
of users recommend this product

MAPCON has a 'great' User Satisfaction Rating of 84% when considering 296 user reviews from 3 recognized software review sites.

83%
of users recommend this product

CleanTelligent has a 'great' User Satisfaction Rating of 83% when considering 77 user reviews from 3 recognized software review sites.

n/a
2.3 (3)
4.2 (144)
4.22 (37)
4.2 (144)
4.2 (37)
4.2 (8)
n/a

Synopsis of User Ratings and Reviews

Easy to Use: More than 85% of users who mention usability said the solution has an easy-to-use interface.
Customer Support: Customer support is very helpful and quick to reply, according to all reviews referring to support.
Cost-Effective: The features provided make the system cost effective, according to 63% of users who refer to cost.
Maintenance: Every review on this topic asserted that maintenance of assets has helped them reduce asset downtime.
Inventory Management: More than 65% of reviews mentioning this feature found it helpful in keeping track of their inventory.
Implementation: It’s fast and easy to install, according to 70% of users who mentioned this aspect.
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Streamlined Work Order Management: CleanTelligent simplifies work order creation, assignment, and tracking, ensuring efficient task management and completion. The platform allows users to easily create and assign work orders, track their progress, and ensure timely resolution of maintenance issues.
Enhanced Communication and Collaboration: CleanTelligent facilitates seamless communication and collaboration among team members. The software provides tools for real-time communication, allowing users to share updates, discuss issues, and collaborate effectively to resolve maintenance tasks.
Comprehensive Reporting and Analytics: CleanTelligent offers robust reporting and analytics capabilities, providing valuable insights into maintenance operations. Users can generate detailed reports on work order history, asset performance, and other key metrics, enabling data-driven decision-making and process improvement.
Improved Asset Management: CleanTelligent helps organizations effectively manage their assets throughout their lifecycle. The platform allows users to track asset information, schedule preventive maintenance, and monitor asset performance, ensuring optimal asset utilization and reducing downtime.
Mobile Accessibility: CleanTelligent provides mobile access, enabling users to manage maintenance tasks on the go. The mobile app allows technicians to receive work orders, update task status, and access asset information from their smartphones or tablets, improving efficiency and responsiveness.
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Search Tool: All reviews about the search tool noted it’s difficult to search for any specific information.
Reports: Editing and building reports isn’t easy, according to 60% of users who mention this feature.
Navigation: The system is difficult to navigate initially, as observed by every review referring to this element.
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Limited Customization: The software's rigidity can hinder tailoring it to specific workflows or unique industry needs, potentially leading to workarounds and inefficiencies.
Mobile App Shortcomings: The mobile app's functionality and user-friendliness may not meet expectations, potentially impacting field technicians' productivity and ease of use.
Reporting Limitations: Generating custom reports or extracting specific data points can be challenging, potentially hindering data analysis and decision-making.
Learning Curve: The software's interface and features may have a steeper learning curve compared to other CMMS options, potentially requiring more time and resources for user training.
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MAPCON helps users with tracking assets, customization, and managing storeroom and purchase requests. It excels in usability, simplifies the task of tracking inventory, enables asset uptime and offers quick, straightforward implementation. Reviewers also appreciated the top-notch customer support team. In contrast, users indicated that the search tool isn’t adequate and that navigation is hard to figure out at first. The reporting tools are hard to use as well. Overall, it can be a good choice for businesses looking for an affordable CMMS that helps with maintenance planning.

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CleanTelligent emerges as a strong contender, particularly for cleaning companies and facility management services. User feedback over the past year paints a picture of a solution that prioritizes ease of use and efficient task management, but potential buyers should carefully weigh its limitations before committing. CleanTelligent's intuitive interface and streamlined workflows have resonated with users who value simplicity and efficiency. The software empowers cleaning crews and facility managers to optimize their operations, leading to improved productivity and service quality. However, some users have expressed concerns about the software's limited feature set compared to competitors like 86 Repairs, which may necessitate additional tools or workarounds for more complex tasks. Additionally, CleanTelligent's pricing structure, which can be higher than some alternatives, has been a point of contention for budget-conscious businesses. CleanTelligent's core strength lies in its ability to simplify quality control processes for cleaning companies and facility management services. Its customizable solutions cater to the specific needs of contractors and building occupants, fostering a more collaborative and efficient environment. While it may not be the most feature-rich CMMS solution on the market, its user-friendly design and focus on streamlining cleaning operations make it an ideal choice for businesses seeking a straightforward and effective way to manage their janitorial tasks and enhance service quality.

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