Maxpanda vs Maintenance Care

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Our analysts compared Maxpanda vs Maintenance Care based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Maxpanda is a cloud-based CMMS (Computerized Maintenance Management System) software designed to streamline maintenance operations for businesses of various sizes. It caters to organizations that rely on efficient equipment upkeep, such as those in manufacturing, facilities management, and property management. Maxpanda offers an array of features to simplify maintenance workflows, including work order management, preventive maintenance scheduling, asset tracking, and inventory control. Users can leverage these features to gain better visibility into equipment health, optimize maintenance processes, and reduce downtime. Compared to similar CMMS solutions, Maxpanda is lauded for its user-friendly interface, ease of implementation, and affordability. User experiences highlight its intuitive design, making it accessible for users with varying technical backgrounds. Additionally, Maxpanda's subscription-based pricing model, typically offered per user per month, makes it a budget-friendly option for businesses seeking a cost-effective CMMS solution.

Pros
  • Easy to Use
  • Mobile App
  • Affordable
  • Great Support
  • Frequent Updates
Cons
  • Limited App Features
  • Basic Reporting
  • Newer Features
  • Limited Customization
  • Timezone Support
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Maintenance Care is a SaaS solution built on a foundation of work order management, preventive maintenance and asset tracking. It’s designed to manage tasks in three steps and includes various integration capabilities to expand workflow options.

It supports unlimited user profiles, providing the flexibility to rope in departments outside of maintenance, such as accounting, for company-wide visibility into asset and maintenance costs and data.

Pros
  • Tracks Work Orders
  • Improves Efficiency
  • Reduces Downtime
  • Cost Savings
  • Data-Driven Decisions
Cons
  • Initial Set-Up Time
  • User Training Needed
  • Data Entry Burden
  • Software Cost
  • Integration Challenges
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$118/User, Monthly
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Product Insights

  • Go Paperless: Spend less time updating spreadsheets, sending emails and filling out paperwork by digitizing the whole maintenance process. Keep documents organized and searchable in a centralized database.
  • Communicate Smoothly: Streamline and centralize communication between maintenance technicians, management, contractors, vendors and any other user who needs to be looped in on maintenance work and plans.
  • Budget Smarter: Monitor future budget more effectively by tracking costs associated with spare parts inventory, assets, repairs and labor. Identify when an asset begins to cost more to maintain than replace to plan ahead.
  • Organize Parts: Log a variety of details, including part numbers, vendor information, item serial numbers, stock levels and more. Keep equipment organized, cut over-ordering, reduce the chances of running out of parts and make everything much more centralized.
  • Increase Asset Lifespan/Reliability: Keeping detailed repair histories of assets helps management track repair costs, schedule recurring maintenance and stick to preventive maintenance plans. Decrease unplanned asset downtime or failure and contribute to longer asset lifespan as well as improved asset reliability.
  • Make Sites Safer: Technicians can assess conditions to identify and prevent safety hazards or equipment failures. Better PM plans also decrease the likelihood of unplanned failures.
  • Customize to Suit Organization’s Needs: Define the minutiae of preventive maintenance plans down to individual tasks assigned to specific technicians to ensure every detail is covered. Create groups to organize teams or assets and generate unique PM plans for an unlimited number of assets in calendar format.
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  • Streamline Work Orders: Generate work orders automatically by modifying and approving maintenance requests. Include due dates and assignees while approving requests to schedule work orders. 
  • Centralize Asset Data: Store extensive details in asset profiles to track critical information in one place. Track manufacturing details, purchase dates, life expectancy, ROI data, depreciation and more for any asset logged in the system. 
  • Derive Valuable Insights: Turn maintenance and asset records into actionable insights through scheduled or ad-hoc reporting. Set delivery options while scheduling reports to automatically provide managers and key stakeholders with the data they need. 
  • Mobilize Technicians: Empower maintenance technicians with system access from anywhere. Enable them to pull up asset information, including manufacturer, model, maintenance history, available parts and more, on-site. 
  • Customize Workflows: Set up work order and preventive maintenance tasks with custom fields and triggers to create automations and restrictions. 
  • Avert Equipment Failure: Schedule maintenance and receive automated reminders. Stay on top of preventive vs. run-to-failure maintenance to avoid equipment failure and extend asset life spans. 
  • Regulate Contracts: Digitally store, manage and retrieve contracts using vendor and customer management capabilities. Sort through contracts in list views to quickly identify ending contracts and regulate renewals. 
  • Scale Any Time: Take advantage of unlimited user profiles to scale operations up or down as needed. 
  • Expand Capabilities: Integrate several third-party applications with out-of-the-box compatibility or create custom integrations through API access to connect maintenance data with other business operations. 
  • Enhance Security: Keep confidential information safe with various back-end protocols like data-at-rest encryption and custom session timeout management. Configure varying security protocols for location- and role-based access. 
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  • Maintenance Work Orders: Schedule recurring work orders on a communal schedule, assign work orders, send out email or push notifications to assigned technicians, and set up pre-approval to expedite the process.
  • User-Friendly Interface: Offers quick and easy setup, an intuitive design and browser-based access. The calendar interface makes it easy to create, assign and monitor maintenance schedules.
  • Inventory Management: Track inventory levels, reduce waste and keep costs down by reducing item overstocking. Monitor part costs and equipment lifespans as well as set the system to automatically remove items from inventory when they’re used in a work order.
  • Asset Management: Includes asset accounting, location tracking and maintenance records. Assign assets for use and locate them on a facility map. Asset profiles keep a record of warranties, install dates, repair history, tags, images and procedures.
  • Task Status: Track work order status and PM progress by publishing tasks, sending out automated emails, and defining specific groups of relevant contacts.
  • Digital Task Library: Create, import, share and set tasks to repeat from the digitized task dashboard. Customize templates for recurring tasks and share them with groups or the whole organization to streamline work.
  • Live Maps: Track asset location, materials transport and other location-based metrics with real-time maps.
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  • Maintenance Requests: Use a desktop shortcut or mobile app to quickly access and submit maintenance request forms. Provide access to employees or other facility occupants to receive requests from outside the maintenance department. 
    • Request Form: Enable employees, customers or building occupants to submit maintenance requests online through a customizable, branded request portal. 
    • Duplication Checker: Alert submitters to possible duplicate requests. Automatically provide details for existing requests, including building, room and issue information, to reduce duplicates. 
    • Sticky Notes: List custom notes for scheduled preventive maintenance on the request form page, such as shutting off water lines at a specific date and time, to avoid unnecessary maintenance requests. 
  • Work Order Management: Create, review and manage work orders in a single space. Edit and approve requests to automatically transition them into open work orders. 
    • Signature & Timestamp: Add name, date and time to work orders when making changes or tracking progress with the click of a single button based on the individual user profile editing the work order. 
    • Audit Log: Track every change ever made to work orders — with or without signature and timestamp notes — including user, date and time directly in work order histories. 
    • Push Notifications: Set up push notifications for individuals based on task type and location to automatically alert the correct employees about new work orders. 
  • Preventive Maintenance: Create and schedule unlimited preventive maintenance tasks. 
    • Scheduler: Set recurring preventive maintenance schedules. Use list and calendar views to filter preventive maintenance tasks by various parameters, such as date, type, location and asset. 
    • Templates: Build preventive maintenance schedules using pre-built or custom templates. 
    • Triggers: Set time-based preventive maintenance triggers to automatically schedule tasks and assign technicians or third-party vendors. 
    • Multi-Facility Master Schedules: Develop a master preventive maintenance schedule for multiple facilities. Allow individual locations to modify and reschedule tasks. Approve or override modifications in the master schedule. 
    • Summary Questionnaires: Design custom summary questionnaires with checklists and closed- and open-ended questions. Automatically generates PDFs and attaches them to preventive maintenance tasks upon submission. 
  • Asset Management: Log and manage detailed asset records to make decisions based on useful life, recorded maintenance history, inflation percentage, replacement cost and more. 
    • Part Linking: Link parts and equipment from inventory to specific assets they’re commonly used to maintain. 
    • Downtime Tracker: Track downtime automatically for specific assets based on work orders tied to the piece of equipment. Check asset details to see the duration between when a work order opens and closes. 
    • History: Access complete asset histories, including maintenance and issues. Check frequency and type of maintenance to determine if there’s an underlying problem causing unnecessary downtime. 
    • Barcoding: Generate unique barcode stickers for all assets stored within the system. Scan barcodes using the mobile app to pull up asset information, such as maintenance history, on location. 
  • Task List: View work orders and preventive maintenance tasks together in one complete list view. Filter through various parameters to quickly find specific tasks. 
    • Customizable Fields: Enable customized, interactive fields on tasks. Set stipulations that prevent maintenance members from closing work orders and preventive maintenance tasks before filling out all fields. 
  • Employee Calendar: Users can review and manage tasks specifically assigned to their profiles through an interactive, color-coded calendar view. 
  • Reporting & Analytics: Run hundreds of predefined reports, such as task stats on average days to close work orders, or generate custom analytics. Schedule reports for any duration and assignee to automatically deliver insights to specific employees. 
    • Embedded Tableau Integration: Integrate and embed Tableau directly into the system to further assist with data analysis and decision-making. 
  • Mobile App: Access nearly all capabilities from native Android and iOS apps. Pull up and edit maintenance requests, work orders, preventive maintenance tasks, asset information and more from the field. 
  • Integrations: Integrate with Amazon’s Alexa or use Zapier and API access to build custom integrations, refining workflows to incorporate hundreds of other business platforms. 
  • 3DVR: Receive a customized, 3D virtual reality facility map including assets. Pull up real-time asset information directly within the map. 
  • Temperature Sensors: Attach temperature sensors to assets and set triggers to receive real-time notifications when asset temperatures rise out of range. Address overheating issues before they become major malfunctions. 
read more...

Product Ranking

#7

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#20

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Analyst Rating Summary

77
75
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80
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Platform Capabilities
Maintenance Request Management
Mobile Capabilities
Reports and Dashboards
Preventive and Predictive Maintenance Management
Maintenance Request Management
Reports and Dashboards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Maxpanda
Maintenance Care
+ Add Product + Add Product
AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 78 54 98 98 99 88 78 89 75 81 79 25 70 80 100 83 79 83 61 93 53 83 67 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

50%
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56%

User Sentiment Summary

Excellent User Sentiment 201 reviews
Excellent User Sentiment 165 reviews
90%
of users recommend this product

Maxpanda has a 'excellent' User Satisfaction Rating of 90% when considering 201 user reviews from 3 recognized software review sites.

93%
of users recommend this product

Maintenance Care has a 'excellent' User Satisfaction Rating of 93% when considering 165 user reviews from 2 recognized software review sites.

5.0 (1)
n/a
4.0 (2)
4.6 (78)
4.5 (198)
4.7 (87)

Awards

SelectHub research analysts have evaluated Maxpanda and concluded it earns best-in-class honors for Mobile Capabilities. Maxpanda stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Mobile Capabilities Award

Maintenance Care stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Praised for its intuitive interface and clear navigation, making it accessible for users with varying technical backgrounds. This is crucial for streamlining adoption and reducing training time, especially for teams with diverse technical skillsets.
Mobile App: The mobile app empowers field technicians and maintenance personnel to access work orders, manage tasks, and update statuses while on the go. This improves accessibility and real-time data collection, fostering better field service efficiency.
Affordable: Compared to some competitors, Maxpanda offers a subscription-based pricing model that is considered cost-effective, particularly for smaller businesses. This makes it an attractive option for organizations seeking a budget-friendly CMMS solution without compromising essential functionalities.
Frequent Updates: Maxpanda is frequently updated with new features and improvements based on user feedback. This demonstrates a commitment to continuous improvement and ensures users have access to the latest functionalities and bug fixes, enhancing the overall user experience.
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Work Orders & Maintenance Requests: 87% of users who mentioned work orders and maintenance requests felt they were easy to use and improved their overall maintenance activities.
User-Friendliness: According to 91% of users, the interface is user-friendly and the system is easy to navigate.
Preventive Maintenance Scheduling: 78% of users mentioning preventive maintenance said scheduling was simple, and it holds organizations accountable to maintenance needs.
Mobile App: 100% of users mentioning the mobile app appreciated the usability and workflow similarity to the web-based application.
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Limited App Features: While the mobile app offers core functionalities, some users report it lacks advanced features compared to the web interface. This can hinder field service workflows that require functionalities beyond basic work order management and status updates.
Basic Reporting: While Maxpanda offers standard reports, users may find them limited in terms of customization and data visualization capabilities. This can make it challenging to generate comprehensive reports and gain deeper insights into maintenance trends and performance.
Newer Features: As a relatively newer player compared to some established CMMS solutions, Maxpanda may lack the extensive feature maturity and refinement found in its competitors. This can mean encountering occasional bugs or limitations in functionality.
Limited Customization: While Maxpanda offers some customization options, users requiring extensive workflow tailoring or integration with non-standard systems may find it limiting. This can be a drawback for organizations with complex maintenance processes or unique data integration needs.
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Tasks: 56% of users mentioning tasks (both work order and preventive maintenance tasks) felt it lacked in certain areas — specifically in the ability to modify comments after creation and choose from multiple priority levels.
Asset Management: According to 60% of users who mentioned asset management capabilities, some of the tools need improvement, such as viewing images taken on the iOS app and searching for equipment.
Robustness: 60% of users mentioned that the system is too robust for their needs, and they’d like an option to pay only for the modules they use.
Reporting: According to 86% of users, reporting isn’t intuitive and user-friendly.
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Recent user reviews of Maxpanda, a cloud-based CMMS software, highlight its user-friendliness and affordability as key strengths. Users appreciate the intuitive interface, making it accessible for teams with varying technical expertise. This is particularly beneficial for smaller businesses or those transitioning from manual systems, as it minimizes training time and disruptions to workflows. Another noteworthy advantage is the mobile app, praised for empowering field technicians with on-the-go access to work orders and task management. This streamlines communication, improves data collection accuracy, and ultimately enhances field service efficiency. When compared to competitors, users often find Maxpanda's subscription-based pricing structure more budget-friendly, especially for smaller teams. This makes it an attractive option for businesses seeking cost-effective CMMS solutions without sacrificing core functionalities. However, some users point out limitations in the mobile app's functionalities compared to the web interface. This can hinder field service workflows that require advanced features beyond basic work order management. Additionally, while Maxpanda offers standard reports, users may find them lacking in customization and data visualization capabilities. This can limit their ability to generate in-depth reports and gain comprehensive insights into maintenance trends and performance, potentially hindering data-driven decision-making. In conclusion, Maxpanda appears to be a well-suited option for small and medium-sized businesses, particularly those seeking a user-friendly and affordable CMMS solution. Its intuitive interface, mobile app, and cost-effective pricing make it an attractive option for organizations prioritizing ease of use and value for money. However, it's important to consider potential limitations in mobile app functionalities and reporting capabilities, especially for businesses with complex maintenance needs or extensive data analysis requirements.

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Maintenance Care is a robust yet user-friendly SaaS-based CMMS. When it comes to managing work orders and maintenance requests, navigating the system, scheduling preventive maintenance tasks, and using the mobile app, users' sentiments are overwhelmingly positive. Nearly every user review mentions the system's ease of use, with only a few adding that it sometimes includes too many options, making it time-consuming, if still simple. While users classified tasks, asset management, robustness and reporting as cons more often than not, a majority of those reviews still included positive comments about the respective modules. Additionally, the cons from user reviews are at slimmer margins than the pros. With scalability through unlimited user access, Maintenance Care is a great CMMS choice for any sized company with the ability to navigate and analyze complex reporting.

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