QWare vs eWorkOrders

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Our analysts compared QWare vs eWorkOrders based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

QWare is a comprehensive software solution designed to streamline maintenance management tasks, particularly in the realm of Computerized Maintenance Management Systems (CMMS). It is ideally suited for industries such as facilities management, education, healthcare, and manufacturing, where efficient task management and maintenance scheduling are crucial. Users benefit from its intuitive interface, which simplifies work order management, asset tracking, and preventive maintenance scheduling. A standout feature is its customizable dashboard, allowing users to tailor the software to their specific operational needs. Compared to similar products, QWare is praised for its user-friendly design and robust functionality, making it a preferred choice for organizations seeking to enhance their maintenance operations. Pricing details are not explicitly available, so potential users are encouraged to contact SelectHub for a personalized quote. This ensures that pricing aligns with the unique requirements and scale of their operations.
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eWorkOrders is a cloud-based CMMS (Computerized Maintenance Management System) designed to help organizations manage and optimize their assets, maintenance tasks, and inventory. It's particularly suited for small and medium-sized businesses (SMBs) across various industries like manufacturing, healthcare, property management, and education.

Key benefits include streamlining work order creation and tracking, automating preventive maintenance schedules, improving asset visibility and utilization, and generating reports for data-driven decision making. Popular features encompass mobile app accessibility, customizable dashboards, inventory management tools, and compliance tracking capabilities.

User reviews highlight its ease of use, intuitive interface, and affordability compared to enterprise-grade CMMS solutions. However, some users mention limitations in complex reporting functionalities and integrations with external systems. Pricing typically falls within the $35-$80 per user per month range, with flexible subscription options based on user count and desired features.


Pros
  • Easy to use interface
  • Affordable for SMBs
  • Mobile app accessibility
  • Decent inventory tools
  • Suitable for basic needs
Cons
  • Limited reporting
  • Few integrations
  • Not ideal for complex needs
  • Limited customization
  • Scalability concerns
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$15/User, Monthly
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$35/User, Monthly
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Product Insights

  • Depreciation Method Calculation: A unique benefit of Q Ware is its fixed asset accounting features. It allows financial teams to track and monitor the costs associated with individual assets over their lifetime. This solution offers formulas to automatically depreciate fixed assets, reducing the need for manual calculation.
  • Asset Profiles: Users can attach photos, warranty documents, repair history and other vital information in special asset profiles that are individual to each piece of equipment.
  • Asset Categories: Q Ware lets users organize their fixed assets within the system for easy organization. Users can customize those categories, use them to bulk update asset profiles and keep assets up-to-date.
  • Track Record Changes: The program automatically stores updates made to any asset profile from any device and reflects those changes system-wide.
  • Work Order Assignment: Administrators can assign work order requests to individual technicians, ensuring competency, improving accountability and increasing overall transparency into who is supposed to be doing what tasks.
  • Improve Lifespan and ROA: Improved efficiency, preventive maintenance plans and more accurate asset labeling all work together to keep assets in better working order for a longer lifespan.
  • Customizable: Q Ware offers a variety of customization options from five mix-and-match modules to make sure users get exactly what they need from their CMMS system.
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  • Boost Productivity: Boost organizational and labor productivity using work order management. Assign tasks to employees and streamline workflows to improve efficiency. 
  • Data Import: Use import templates to scan, review and organize data to ensure all existing and historical data is imported. Customize fields like work order type, asset categories, vendor information and more. 
  • Improve Safety: Effective maintenance management and timely inspections help create a safe working environment. 
  • Ensure Compliance: Use dashboards and comprehensive reports to track compliance during audits. Automate the processes for tracking standards and updating old codes and assets. 
  • Reduce Asset Downtime: Decrease unexpected downtime with preventive maintenance plans. KPI monitoring helps identify asset issues and the underlying reasons behind them in order to expedite the repair process. 
  • Improve ROA: Maximize ROA by optimizing maintenance, extending asset lifespans and streamlining processes. Reduce maintenance costs by using reports to schedule PM. 
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  • Work Order Management: The system allows users to create work order requests, assign them to individual technicians and track their progress through to completion.
  • Asset Management: Q Ware offers a range of features to help monitor and extend asset lifecycles. These include asset tracking, contract management, inventory management, fleet management and more.
  • User-Friendly Interface: The intuitive UI helps promote use of the system and makes it easy for technicians, IT, financial advisors and managers alike to utilize the solution.
  • Asset Profiles: This program lets users generate individual asset profiles and attach them to assets. These can include warranties, photos, repair histories and more.
  • Preventive Maintenance: Q Ware facilitates PM plan creation, execution and monitoring. The schedule keeps crucial routine repair tasks from falling through the cracks.
  • Browser Access: Because the solution is web-based, users can access its features from any mobile device with an internet connection.
  • Custom Asset Reports: The reporting tool allows users to generate custom reports on various assets and data points, including depreciation, costs, overall equipment effectiveness, planned maintenance percentage, mean-time-between-failure, etc.
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  • Work Order Management: Create, organize, manage, prioritize, track and schedule work orders on a single platform. Access customer information and work history, print a list of all open assignments, view all service requests, share documents and receive automatic email notifications. 
  • Service Request Interface: Allow customers to initiate and monitor requests and store their data without requiring login. Supports automatic request assignment along with updates and feedback through email. 
  • Asset Management:
    •  Manage maintenance operations, resources and equipment. 
    •  Track asset performance and tasks. 
    •  Access work history and all data associated with assets on a single dashboard. 
    •  Maintain asset documentation, warranty information, schematics and other standard operating procedures. 
    •  Analyze maintenance costs and make decisions for repair or replacement. 
    •  Attach photos to document tools, equipment and facility conditions. 
    •  Use barcode scanners to access asset data. 
  • Preventive Maintenance: Plan and schedule maintenance, keep a record of repairs and manage all PM tasks. 
  • Predictive Maintenance:
    •  Set parameters to automatically create work orders and send alerts. 
    •  Make predictions on the maintenance or replacement of equipment and exact moment of failure. 
    •  Automatically update readings through IoT sensors. 
    •  Receive reports based on sensor readings, predictive maintenance work orders and asset history. 
  • Mobile Maintenance Management: Scan barcodes to retrieve data and work order history, access work orders, enter condition monitoring reading, log work hours and record completion of work. Also includes work assignments, real-time asset tracking and reports. 
  • Geographic Information System: Uses GIS technology and enhanced interactive image mapping to track and locate assets and work orders. Search for specific assets and access real-time data to view assets on a floor or site map. 
  • Document Management: Create and share documents, storing standard operating procedures, schematics, manuals and more in a single repository. 
  • Spare Parts Inventory: Access and control inventory levels and set up reorder triggers. Provides parts location, parts and costs tracking, vendor shipping time frame, leftover material entry, counting orders scheduling and tool purchase management. 
  • Employee Management and Time Tracking:
    •  Check labor availability, employee reporting, labor costs on work orders, backlogs and more. 
    •  Track work order time, vacations, sick leave, payroll, breaks and contractor billing information. 
    •  Enter photos of employees. 
    •  Prevent labor overtime, ensure equipment availability and control operating costs. 
  • Materials Management:
    •  Issue parts to work orders and cross-reference materials to equipment, vehicles and vendors. 
    •  Track materials used in a work order, vendor invoices and spot buys. 
    •  Manage material purchasing, distribution and vendors. 
    •  Create purchase orders for items needed with vendor or customer pricing. 
    •  Create a catalog of commonly used items. 
  • Meter Readings: Track meter reading via API, classify meters by types, conduct batch meter readings, create meter routes, set preventive maintenance triggers and conduct criteria-based searches for meters. 
  • Reporting: Track work orders, expenses, employee performance, work order time and payroll at the month, week or year level. 
  • Dashboards: Shows trends, graphs and maintenance items that require attention. Customizable to view relevant information, monitor tasks and watch KPIs to make data-based decisions. 
  • API: Use to import data, remove difference in standards, eliminate duplicate data, and synchronize past and current data. 
  • Signature Capture: Set up different types of electronic sign-off to ensure verification and grant permission. Use a set format when printing documents. 
  • Single Sign-On: Ensures security, eliminates multiple passwords and improves the customer experience. 
  • Checklist: Use for preventive maintenance tasks to ensure safety and maintenance of equipment. Add notes, images, documents and track trends in any fields. 
  • Tool Management: Manage and track tools, maintain repair data, determine expected lifespan and implement a check-in and checkout process. Keep a count of small tools and add photos for insurance purposes. 
  • Stockroom Inventory Management: Manage and control stockroom levels, and value inventory based on fixed cost and cost average. Logs vendors, products, costs, shipping times and sales contacts. 
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Product Ranking

#38

among all
CMMS Software

#137

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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eWorkOrders
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 84 66 98 87 70 100 78 63 45 67 71 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 52 reviews
Excellent User Sentiment 107 reviews
93%
of users recommend this product

QWare has a 'excellent' User Satisfaction Rating of 93% when considering 52 user reviews from 2 recognized software review sites.

98%
of users recommend this product

eWorkOrders has a 'excellent' User Satisfaction Rating of 98% when considering 107 user reviews from 2 recognized software review sites.

2.5 (1)
4.9 (17)
4.7 (51)
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4.9 (90)

Awards

QWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

eWorkOrders stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Ease of Use: QWare is praised for its user-friendly design, making it simple for teams to adapt and start managing work orders efficiently.
Customization: The software allows businesses to tailor features and categories to match their specific workflows and industry needs.
Affordability: QWare is considered a cost-effective solution, especially for small to midsize businesses, providing essential CMMS features without a hefty price tag.
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User-Friendly Interface: Users often commend eWorkOrders for its intuitive and easy-to-navigate dashboard that simplifies the management of maintenance tasks.
Flexible Asset Management: The system's robust asset tracking capabilities allow for efficient monitoring and maintenance scheduling, highly appreciated by facilities with complex asset inventories.
Customizable Work Orders: Users value the ability to tailor work orders to specific needs, including the addition of detailed instructions and custom fields.
Effective Reporting Tools: Detailed and customizable reports give users insights into maintenance operations, aiding in data-driven decision-making.
Mobile Access: The platform's mobile responsiveness is a boon for on-the-go technicians who need to access and update work orders from any location.
Reliable Customer Support: Feedback from users consistently highlights the prompt and helpful support offered by eWorkOrders' customer service team.
Integrative Capabilities: The ability to integrate with other systems and applications ensures that eWorkOrders adapts well within various IT ecosystems.
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Outdated Interface: Some users have reported that the user interface feels outdated compared to more modern CMMS software, which could potentially lead to a less streamlined user experience.
Intuitiveness: While many appreciate the software's ease of use, some users have found certain aspects of the user interface less intuitive than desired, potentially impacting efficiency for some tasks.
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Limited Customization: Some users find the options for customization to be somewhat restricted, particularly when trying to tailor the software to fit very specific process flows or industry requirements.
User Interface Complexity: There's a learning curve associated with the UI, which can be seen as cluttered or non-intuitive, leading to a slower adoption rate among less tech-savvy staff.
Reporting Limitations: Reports may have limitations in terms of filtration and display options, causing frustration when trying to extract precise data insights.
Mobile App Gaps: The mobile experience is sometimes reported to be less robust than the desktop version, hindering on-the-go productivity for maintenance teams.
Customer Support Issues: While not widespread, there are anecdotal instances where customer support has not met user expectations in terms of response time or problem-solving efficiency.
Integration Challenges: Integrating eWorkOrders with other systems (ERP, accounting software, etc.) can be challenging, and may require additional support or customization.
Cost Considerations: Small businesses, in particular, sometimes find the cost per user to be on the higher side, especially when scaling up and requiring more licenses.
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Is QWare CMMS the "ware" to turn to for your maintenance management needs? User reviews from the past year paint a generally positive picture of QWare CMMS, particularly highlighting its user-friendliness and adaptable features. Users appreciate the ability to tailor the software to their specific requirements, finding it a breath of fresh air compared to more rigid systems. For instance, one user praised the software's reporting features, stating that they are "very helpful with figuring out our scope of work for the different trades for the year, which is helpful to determine what our budget will look like in the future." However, some users have pointed out that the user interface, especially on mobile devices, could use some improvement. One user described it as "clunky" and "not intuitive," which could potentially hinder productivity for those who rely heavily on mobile access. Despite this drawback, QWare CMMS emerges as a robust and cost-effective solution for businesses seeking to streamline their maintenance operations. Its strength lies in its simplicity and adaptability, making it particularly well-suited for organizations that prioritize ease of use and customization. Think of it as a well-organized toolbox – you might need to get acquainted with its layout, but once you do, you'll find the right tool for the job.

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EWorkOrders, a cloud-based CMMS, resonates with users for its user-friendly interface, affordability, and focus on core maintenance needs. Compared to competitors, users praise its intuitive mobile app empowering technicians, automated scheduling for preventive maintenance, and decent inventory management tools. However, limited reporting capabilities and integrations raise concerns, especially for complex needs. Many users, particularly from small and medium businesses, highlight the ease of use and affordability compared to feature-rich enterprise CMMS. One user, transitioning from paper-based systems, appreciated the "intuitive interface and mobile app that streamlined workflows and boosted communication." Another user, running a manufacturing facility, valued the "affordable subscription plan and decent inventory management, perfect for our basic maintenance needs." However, users with more complex requirements mention limitations. One user in a large healthcare facility noted, "the reporting features weren't as robust as I needed for in-depth analysis," while another user managing a diverse asset portfolio commented, "integrations with other software were limited, requiring workarounds or additional fees." These limitations can become dealbreakers for users seeking extensive data insights or intricate system connections. Ultimately, eWorkOrders shines for its user-friendliness, affordability, and focus on core CMMS functionalities. But users with advanced needs might require more elaborate reporting, integrations, and scalability offered by competitors. Understanding your specific maintenance requirements and comparing feature sets is crucial before choosing the right CMMS solution.

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