Our analysts compared ServiceChannel vs ManagerPlus based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
ServiceChannel is a cloud-based facilities management software designed to streamline the maintenance and repair processes of buildings and equipment. It caters to businesses of all sizes, particularly those with multiple locations. The platform offers a centralized hub for managing work orders, contractor sourcing, and budget tracking. Users can submit service requests, track progress, and receive invoices electronically, improving transparency and efficiency.
Popular features include real-time data, analytics, and reporting, allowing users to identify trends and make informed decisions about maintenance strategies. Additionally, the mobile app provides on-the-go access for facility managers and maintenance personnel.
While user experiences with similar software vary, ServiceChannel generally receives positive feedback for its user-friendly interface, robust features, and comprehensive service provider network. However, some users mention occasional challenges with customization and reporting capabilities.
Pricing information for ServiceChannel is not publicly available and may vary depending on specific needs and the number of facilities managed. It's recommended to contact ServiceChannel directly for a personalized quote.
Pros
Cons
among all CMMS Software
ServiceChannel has a 'great' User Satisfaction Rating of 84% when considering 188 user reviews from 4 recognized software review sites.
ManagerPlus has a 'great' User Satisfaction Rating of 81% when considering 203 user reviews from 3 recognized software review sites.
SelectHub research analysts have evaluated ServiceChannel and concluded it earns best-in-class honors for Vendors and Customers Management.
SelectHub research analysts have evaluated ManagerPlus and concluded it earns best-in-class honors for Vendors and Customers Management.
ServiceChannel helps users manage work orders, invoices, analysis and reporting via an intuitive interface. Users specifically call out invoicing, analytics, relevant updates and customization as advantages of using the software. However, there are no reminders for contractors when closing a ticket, and creating issue lists isn’t among the tasks that users can automate. Furthermore, the vendor training process is long. Overall, despite the product’s drawbacks, it can be a good fit for companies looking to save time and support key processes with a user-friendly CMMS.
User reviews of ManagerPlus in the past year paint a picture of a powerful asset management software with both strengths and weaknesses to consider. Many users praise its centralized dashboard and real-time tracking, providing valuable visibility into asset location, status, and usage. This comprehensive overview, compared to basic asset tracking tools, empowers informed decision-making and proactive maintenance, saving time and resources. Additionally, automated maintenance scheduling and built-in compliance features are highlighted as strengths, streamlining workflows and mitigating risks, which can be advantageous over competitors lacking these functionalities. However, some users mention limited customization options as a drawback. While the interface is generally user-friendly, reports and dashboards might not easily adapt to specific workflows, unlike some competitors offering more flexibility. Additionally, complex features and integrations can require more technical expertise, potentially increasing training needs compared to simpler asset management software. Another point of consideration is pricing. While ManagerPlus offers tiered plans, some users, particularly smaller businesses, find it costlier than basic alternatives. However, its comprehensive feature set and potential return on investment through improved efficiency and cost savings should be weighed against the initial cost. Ultimately, the decision depends on individual needs and budget constraints. In conclusion, ManagerPlus offers a robust suite of features for comprehensive asset management, but its value proposition depends on your specific needs and priorities. Carefully consider its strengths, such as real-time tracking and compliance management, alongside its limitations, like customization rigidity and potential learning curve. Comparing it to similar products based on features, ease of use, and pricing will help you determine if ManagerPlus is the right fit for your asset management goals.
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