UpKeep vs CleanTelligent

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Our analysts compared UpKeep vs CleanTelligent based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

CleanTelligent Software Tool

Product Basics

UpKeep is a cloud-based CMMS (computerized maintenance management system) software designed to streamline various tasks involved in facility and equipment maintenance. It caters to businesses of all sizes, from small startups to large enterprises, particularly those managing multiple locations or equipment types.

It offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels.

Users can access the software from any device with an internet connection, promoting remote accessibility and team collaboration.

Compared to similar CMMS solutions, the solution is praised for its user-friendly interface, ease of implementation and affordability.

While pricing details may vary depending on specific needs, the system generally falls within a competitive range and offers subscription tiers based on the number of users and desired features.

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CleanTelligent helps cleaning companies and services streamline the quality control process. It simplifies janitorial management for both service providers and customers.

It provides a competitive edge to building contractors and facility managers and enables people to live happier lives at home and work. It offers customizable solutions to meet the needs of contractors as well as building patrons.
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$45/User, Monthly
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Tailored to your specific needs
$175 Monthly
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Tailored to your specific needs
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we're gathering data
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Product Assistance

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Product Insights

  • Streamline Work Order Processes: Create, assign and prioritize work orders to address maintenance tasks promptly. Customize workflows to follow standardized work order procedures, minimizing errors and ensuring consistency across teams and locations.
Real-World Example: The system helped a food preservation company create, track and manage work orders digitally, saving valuable time. The company also used filtering capabilities to quickly identify completed, pending and overdue work orders, further enhancing efficiency.
  • Limit Downtime: Schedule and track of preventive maintenance tasks to reduce unexpected equipment failures. Integrate with sensors and IoT devices to monitor equipment conditions in real time to detect anomalies at an early stage.
Real-World Example: The system helped Alto Products implement preventive maintenance for their paper press area, leading to fewer reactive calls and breakdowns.
  • Optimize Inventory Management: Gain real-time visibility into inventory levels, locations and usage to make informed reordering decisions, avoiding stockouts and overstocking.
Real-World Example: The solution enabled Layfield Group's technicians to instantly check the availability and location of replacement parts using their mobile devices, eliminating time-consuming manual searches. This streamlined process allowed them to initiate repairs quickly.
  • Make Data-Driven Decisions: Use custom dashboards to monitor maintenance spending over time and by asset to identify cost-saving opportunities and allocate budgets effectively.
Real-World Example: The system’s analytics module enabled Aesop’s Store Maintenance Coordinator to gain detailed insights into various aspects of maintenance operations, such as work order completion times, costs and categories. This data allowed her to identify trends, assess the effectiveness of maintenance strategies, and justify the need for additional resources.
  • Improve Communication: Enable technicians and managers to communicate with each other on the go via the mobile app. Update work order statuses, request assistance or access relevant information without being tied to a desk.
Real-World Example: The application enabled McDonald’s managers to track repair progress. It also helped technicians communicate updates or request assistance in real time. This streamlined communication loop ensured that everyone was on the same page and could work together to resolve issues quickly.
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  • Improve Quality Control: Maintain cleaning standards by streamlining the cleaning process and delivering consistent services. Reduce time spent on correcting cleaning errors and decrease labor costs. 
  • Multitasking: Create, start and close work orders from a single interface. Schedule and confirm recurring cleaning tasks. Update work order statuses and submit reports in real time. 
  • Protect Project Margins: Manage project budgets by reducing employee downtime. Automate communication between custodial managers and building patrons by providing QR codes to report cleaning statuses. 
  • Increase Productivity: Equip team members with information about jobs. Allow cleaners to close more work orders by making fewer trips to the supply closet, saving time and increasing productivity. 
  • Showcase Team Results: Create an opportunity for the janitorial team’s work to be noticed for due credit. Improve service health and the bottom line by displaying the overall impact of cleaning services on facilities. 
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  • Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
  • Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
  • Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
  • Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
  • Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
  • Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
  • Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
  • Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.
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  • Inspection Management: Analyze every inspection report and calculate cleaning trends. Identify causes of cleaning errors and use that data to implement corrective measures. 
  • Work Order Management: Streamline communication between clients, building patrons and employees by keeping everyone in the loop. Provide real-time updates to clients and cleaners about work order statuses. Ease contract fulfillment by offering direct information access to all parties involved. 
  • Job Scheduling: Schedule and manage cleaning services ahead of time. Ensure employees have access to all relevant job details and equipment to reduce employee downtime and labor costs. 
  • Mobile Surveys: Allow patrons to directly report sanitation issues to the team using QR codes to improve customer service. Offer detailed surveys on mobile devices to receive issue and satisfaction reports. 
  • Reports and Business Intelligence: Track team performance and summarize data using comprehensive reports and visually appealing graphical representations. Use data to plan and implement positive changes to cleaning processes. Improve overall service and raise employee accountability. 
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Product Ranking

#1

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CMMS Software

#107

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 50 84 100 100 92 90 100 78 78 45 67 83 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 2575 reviews
Great User Sentiment 77 reviews
91%
of users recommend this product

UpKeep has a 'excellent' User Satisfaction Rating of 91% when considering 2575 user reviews from 5 recognized software review sites.

83%
of users recommend this product

CleanTelligent has a 'great' User Satisfaction Rating of 83% when considering 77 user reviews from 3 recognized software review sites.

5.0 (14)
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4.5 (944)
2.3 (3)
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4.22 (37)
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Awards

SelectHub research analysts have evaluated UpKeep and concluded it earns best-in-class honors for Inventory Management. UpKeep stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Inventory Management Award

No awards.

Synopsis of User Ratings and Reviews

User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.
Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.
Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.
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Streamlined Work Order Management: CleanTelligent simplifies work order creation, assignment, and tracking, ensuring efficient task management and completion. The platform allows users to easily create and assign work orders, track their progress, and ensure timely resolution of maintenance issues.
Enhanced Communication and Collaboration: CleanTelligent facilitates seamless communication and collaboration among team members. The software provides tools for real-time communication, allowing users to share updates, discuss issues, and collaborate effectively to resolve maintenance tasks.
Comprehensive Reporting and Analytics: CleanTelligent offers robust reporting and analytics capabilities, providing valuable insights into maintenance operations. Users can generate detailed reports on work order history, asset performance, and other key metrics, enabling data-driven decision-making and process improvement.
Improved Asset Management: CleanTelligent helps organizations effectively manage their assets throughout their lifecycle. The platform allows users to track asset information, schedule preventive maintenance, and monitor asset performance, ensuring optimal asset utilization and reducing downtime.
Mobile Accessibility: CleanTelligent provides mobile access, enabling users to manage maintenance tasks on the go. The mobile app allows technicians to receive work orders, update task status, and access asset information from their smartphones or tablets, improving efficiency and responsiveness.
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Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.
Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.
Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.
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Limited Customization: The software's rigidity can hinder tailoring it to specific workflows or unique industry needs, potentially leading to workarounds and inefficiencies.
Mobile App Shortcomings: The mobile app's functionality and user-friendliness may not meet expectations, potentially impacting field technicians' productivity and ease of use.
Reporting Limitations: Generating custom reports or extracting specific data points can be challenging, potentially hindering data analysis and decision-making.
Learning Curve: The software's interface and features may have a steeper learning curve compared to other CMMS options, potentially requiring more time and resources for user training.
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UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

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CleanTelligent emerges as a strong contender, particularly for cleaning companies and facility management services. User feedback over the past year paints a picture of a solution that prioritizes ease of use and efficient task management, but potential buyers should carefully weigh its limitations before committing. CleanTelligent's intuitive interface and streamlined workflows have resonated with users who value simplicity and efficiency. The software empowers cleaning crews and facility managers to optimize their operations, leading to improved productivity and service quality. However, some users have expressed concerns about the software's limited feature set compared to competitors like 86 Repairs, which may necessitate additional tools or workarounds for more complex tasks. Additionally, CleanTelligent's pricing structure, which can be higher than some alternatives, has been a point of contention for budget-conscious businesses. CleanTelligent's core strength lies in its ability to simplify quality control processes for cleaning companies and facility management services. Its customizable solutions cater to the specific needs of contractors and building occupants, fostering a more collaborative and efficient environment. While it may not be the most feature-rich CMMS solution on the market, its user-friendly design and focus on streamlining cleaning operations make it an ideal choice for businesses seeking a straightforward and effective way to manage their janitorial tasks and enhance service quality.

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