UpKeep vs Fracttal

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Our analysts compared UpKeep vs Fracttal based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

UpKeep is a cloud-based CMMS (computerized maintenance management system) software designed to streamline various tasks involved in facility and equipment maintenance. It caters to businesses of all sizes, from small startups to large enterprises, particularly those managing multiple locations or equipment types.

It offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels.

Users can access the software from any device with an internet connection, promoting remote accessibility and team collaboration.

Compared to similar CMMS solutions, the solution is praised for its user-friendly interface, ease of implementation and affordability.

While pricing details may vary depending on specific needs, the system generally falls within a competitive range and offers subscription tiers based on the number of users and desired features.

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Fracttal offers a cloud-based CMMS (Computerized Maintenance Management System) designed to streamline maintenance tasks for businesses managing physical assets. It caters well to organizations of various sizes, particularly those seeking a user-friendly interface for work order management, preventive maintenance scheduling, and inventory control.

Fracttal boasts intuitive features that simplify data entry and reporting, allowing users to track equipment health and optimize maintenance schedules. User reviews consistently highlight its ease of use and accessibility, making it a strong choice for teams with limited CMMS experience.

While pricing specifics might require contacting Fracttal directly, it typically follows a subscription model with variable tiers based on the number of assets managed. This pay-as-you-go structure makes it an attractive option for businesses seeking a cost-effective CMMS solution.


  • Pros
  • Easy to Use
  • Mobile Access
  • Good Reporting
  • Affordable
  • Scalable
  • Cons
  • Limited Customization
  • No Offline Mode
  • Fewer Features
  • Basic Inventory
  • Learning Curve
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$45/User, Monthly
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$51 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Streamline Work Order Processes: Create, assign and prioritize work orders to address maintenance tasks promptly. Customize workflows to follow standardized work order procedures, minimizing errors and ensuring consistency across teams and locations.
Real-World Example: The system helped a food preservation company create, track and manage work orders digitally, saving valuable time. The company also used filtering capabilities to quickly identify completed, pending and overdue work orders, further enhancing efficiency.
  • Limit Downtime: Schedule and track of preventive maintenance tasks to reduce unexpected equipment failures. Integrate with sensors and IoT devices to monitor equipment conditions in real time to detect anomalies at an early stage.
Real-World Example: The system helped Alto Products implement preventive maintenance for their paper press area, leading to fewer reactive calls and breakdowns.
  • Optimize Inventory Management: Gain real-time visibility into inventory levels, locations and usage to make informed reordering decisions, avoiding stockouts and overstocking.
Real-World Example: The solution enabled Layfield Group's technicians to instantly check the availability and location of replacement parts using their mobile devices, eliminating time-consuming manual searches. This streamlined process allowed them to initiate repairs quickly.
  • Make Data-Driven Decisions: Use custom dashboards to monitor maintenance spending over time and by asset to identify cost-saving opportunities and allocate budgets effectively.
Real-World Example: The system’s analytics module enabled Aesop’s Store Maintenance Coordinator to gain detailed insights into various aspects of maintenance operations, such as work order completion times, costs and categories. This data allowed her to identify trends, assess the effectiveness of maintenance strategies, and justify the need for additional resources.
  • Improve Communication: Enable technicians and managers to communicate with each other on the go via the mobile app. Update work order statuses, request assistance or access relevant information without being tied to a desk.
Real-World Example: The application enabled McDonald’s managers to track repair progress. It also helped technicians communicate updates or request assistance in real time. This streamlined communication loop ensured that everyone was on the same page and could work together to resolve issues quickly.
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  • Improved Uptime and Reliability: Fracttal empowers proactive maintenance by enabling technicians to schedule preventive maintenance tasks based on equipment usage or manufacturer recommendations. This reduces the risk of unexpected breakdowns that could disrupt operations and lead to costly downtime. Imagine a factory avoiding a production line shutdown by catching a potential equipment failure through sensor data and scheduling a preventive repair beforehand.
  • Enhanced Team Productivity: Fracttal streamlines communication and workflow for maintenance teams. Work orders are clearly defined and accessible from any mobile device, ensuring technicians have the right information and can complete tasks efficiently. This eliminates the need for paper-based work orders or relying on fragmented communication channels, just like a well-designed project management app keeps everyone on the same page.
  • Data-Driven Decision Making: Fracttal provides insightful reports that translate maintenance activities into actionable data. Users can track equipment performance trends, identify recurring issues, and optimize maintenance strategies. This allows informed decisions about resource allocation and helps prioritize maintenance needs, similar to how a business uses sales data to understand customer behavior and tailor marketing efforts.
  • Reduced Maintenance Costs: By preventing equipment failures and optimizing maintenance schedules, Fracttal helps organizations avoid unnecessary repairs and replacement parts. Additionally, improved operational efficiency can lead to reduced labor costs associated with reactive maintenance tasks. Think of it as a car that receives regular oil changes lasting longer than one that doesn't, leading to overall cost savings.
  • Scalability for Growth: Fracttal's cloud-based architecture allows businesses to easily adapt to changing needs. Subscription plans can be adjusted as the number of assets or users grows, eliminating the upfront investment and ongoing IT maintenance associated with traditional on-premise CMMS solutions. It's like having a utility that scales up or down depending on your needs, so you're not stuck with a system that's too big or too small.
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  • Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
  • Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
  • Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
  • Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
  • Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
  • Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
  • Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
  • Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.
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  • Asset Management: Store asset history, vendor information, parts and supplies, asset documentation and more. Migrate assets information from CSV or Excel files easily, personalize asset hierarchy and clone records when adding new equipment. Also offers warranty management. 
  • Facility Management:  Store codes, depreciation, parts, documentation and other information for multiple facilities. 
  • Maintenance Calendar: View, group and manage upcoming work and planned maintenance tasks. Prioritize work orders and reduce overbooking or overworking for staff members. 
  • Work Order Management: Manage work orders, drag and drop work orders between stages and close work orders faster using a Kanban layout. Track work orders from initiation to completion and control the entire process. 
  • Mobile App: Raise, assign, complete and close work orders, capture and record meter readings, and log breakdowns on the go. Available on all Android and iOS devices. 
  • Integration: Share labor costs, purchase requests, stock consumption data and real-time asset readings with an ERP system and collect data from other business software. 
  • Reports: Access intuitive reports on maintenance metrics and view graphs on a KPI dashboard. 
  • Planned Maintenance: Plan daily, weekly and monthly maintenance and set up recurring maintenance tasks based on date interval, alarm triggers or meter readings. Automate and standardize maintenance plans and specify procedures and requirements. 
  • Spares Management: Manage multiple inventories and track consumption of parts, stock receipts, pending stock, and minimum and maximum stock levels. Issue purchase orders and manage material requisitions as well. 
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Product Ranking

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#89

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Analyst Rating Summary

84
75
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100
84
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60
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Inventory Management
Maintenance Request Management
Preventive and Predictive Maintenance Management
Mobile Capabilities
Platform Capabilities
AI-based Capabilities
Maintenance Request Management
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

UpKeep
Fracttal
+ Add Product + Add Product
AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 50 84 100 100 92 90 100 78 78 45 67 83 100 84 60 98 81 89 83 78 76 58 67 77 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

67%
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33%
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39%

User Sentiment Summary

Excellent User Sentiment 2575 reviews
Excellent User Sentiment 1404 reviews
91%
of users recommend this product

UpKeep has a 'excellent' User Satisfaction Rating of 91% when considering 2575 user reviews from 5 recognized software review sites.

92%
of users recommend this product

Fracttal has a 'excellent' User Satisfaction Rating of 92% when considering 1404 user reviews from 3 recognized software review sites.

5.0 (14)
n/a
4.5 (944)
4.6 (487)
4.6 (1332)
n/a
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4.6 (880)
4.7 (248)
4.5 (37)
4.3 (37)
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Awards

SelectHub research analysts have evaluated UpKeep and concluded it earns best-in-class honors for Inventory Management. UpKeep stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Inventory Management Award

SelectHub research analysts have evaluated Fracttal and concluded it earns best-in-class honors for AI-based Capabilities. Fracttal stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
AI-based Capabilities Award

Synopsis of User Ratings and Reviews

User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.
Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.
Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.
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Easy to Use Interface: Fracttal is praised for its intuitive design, making it simple for users to navigate and find the information they need. This is particularly beneficial for teams with limited CMMS experience or high staff turnover, as minimal training is required for new users to become productive.
Mobile Accessibility: The ability to access work orders, equipment details, and maintenance tasks through a mobile app is a major advantage for technicians working in the field. This real-time access to information allows for faster response times and improved on-site decision-making.
Improved Communication: Fracttal facilitates better communication between maintenance teams by centralizing work order information and fostering collaboration. Technicians can access notes, updates, and maintenance history for each piece of equipment, eliminating confusion and ensuring everyone is on the same page.
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Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.
Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.
Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.
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Limited Customization Options: While user-friendly, Fracttal might lack the extensive customization capabilities needed by complex operations. Businesses with highly specific workflows or those requiring in-depth data analysis might find Fracttal too rigid and struggle to adapt it to their unique needs.
Fewer Advanced Features: Fracttal prioritizes ease of use, which can come at the expense of a comprehensive feature set. Users requiring specialized functionalities like advanced inventory management or intricate work order routing might find Fracttal lacking compared to more feature-rich CMMS options.
No Offline Mode: As a cloud-based system, Fracttal requires a constant internet connection for full functionality. This can be a drawback for businesses operating in remote locations with unreliable internet access or those needing technicians to manage work orders offline in the field.
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UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

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Recent user reviews paint Fracttal as a user-friendly and affordable CMMS that simplifies maintenance tasks, particularly for businesses new to CMMS or those with limited IT resources. Users praise its intuitive interface, making it easy for teams to learn and navigate the software, which can be a major advantage for organizations with high staff turnover. Additionally, the mobile app and centralized work order system are highlighted for improving communication and streamlining workflows for maintenance teams. This can be crucial for businesses that need technicians to access real-time information and updates while working in the field, such as a team managing generators at remote cell phone towers. However, some reviewers mention that Fracttal's focus on ease of use comes at the expense of advanced features and customization options. Businesses with complex workflows or those requiring in-depth data analysis might find Fracttal too restrictive compared to competitors that offer more extensive functionalities. Additionally, the lack of an offline mode can be a concern for operations in areas with unreliable internet access. Imagine a manufacturing plant that loses internet connectivity during critical equipment repairs – a robust CMMS with offline capabilities would be essential to avoid downtime and maintain productivity. In conclusion, Fracttal seems best suited for businesses that prioritize user-friendliness, affordability, and a mobile-first approach to maintenance management. Its intuitive design and core functionalities can be a good fit for organizations starting their CMMS journey or those with relatively straightforward maintenance needs. However, businesses with highly specialized requirements or those operating in remote locations might want to consider feature-rich CMMS options with stronger customization capabilities and offline functionality.

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