Home > CMMS Software > UpKeep > UpKeep vs IFS EAM

UpKeep vs IFS EAM

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Our analysts compared UpKeep vs IFS EAM based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
UpKeep Software Tool
SelectHub Award Winner
IFS EAM Software Tool
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Product Basics

Analyst Rating

84 Detailed Analysis

User Sentiment

Excellent User Sentiment (2575 Reviews)

Analyst Rating

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Detailed Analysis

User Sentiment

Great User Sentiment (346 Reviews)

UpKeep is a cloud-based CMMS (computerized maintenance management system) software designed to streamline various tasks involved in facility and equipment maintenance. It caters to businesses of all sizes, from small startups to large enterprises, particularly those managing multiple locations or equipment types.

It offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels.

Users can access the software from any device with an internet connection, promoting remote accessibility and team collaboration.

Compared to similar CMMS solutions, the solution is praised for its user-friendly interface, ease of implementation and affordability.

While pricing details may vary depending on specific needs, the system generally falls within a competitive range and offers subscription tiers based on the number of users and desired features.

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IFS EAM is an enterprise asset management software solution designed to help organizations optimize asset performance, extend asset lifecycles, and reduce maintenance costs. It offers comprehensive functionalities for managing the entire asset lifecycle, from procurement and commissioning to maintenance, repair, and operations (MRO). IFS EAM caters to organizations across various industries with complex asset-intensive operations, including manufacturing, oil & gas, utilities, and transportation. Its key benefits include improved asset uptime and reliability, reduced maintenance costs, enhanced compliance, and data-driven decision making. Popular features include work order management, preventive maintenance scheduling, inventory control, and analytics dashboards. User experiences highlight IFS EAM's strengths in its scalability, flexibility, and user-friendly interface. Users appreciate the software's ability to integrate with other enterprise systems and adapt to specific industry needs. However, some users report challenges with the initial setup and customization process. IFS EAM offers various pricing models depending on deployment type, number of users, and required modules. Pricing typically ranges from tens of thousands to hundreds of thousands of dollars annually, paid on a subscription basis.

Pros
  • Scalable and flexible
  • User-friendly interface
  • Integrates with other systems
  • Improves asset uptime
  • Reduces maintenance costs
 Cons
  • Complex initial setup
  • Customization can be challenging
  • Limited reporting capabilities
  • High cost of ownership
  • Steep learning curve
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$45/User, Monthly
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$165/User, Monthly
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Product Assistance

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Product Insights

  • Streamline Work Order Processes: Create, assign and prioritize work orders to address maintenance tasks promptly. Customize workflows to follow standardized work order procedures, minimizing errors and ensuring consistency across teams and locations.
Real-World Example: The system helped a food preservation company create, track and manage work orders digitally, saving valuable time. The company also used filtering capabilities to quickly identify completed, pending and overdue work orders, further enhancing efficiency.
  • Limit Downtime: Schedule and track of preventive maintenance tasks to reduce unexpected equipment failures. Integrate with sensors and IoT devices to monitor equipment conditions in real time to detect anomalies at an early stage.
Real-World Example: The system helped Alto Products implement preventive maintenance for their paper press area, leading to fewer reactive calls and breakdowns.
  • Optimize Inventory Management: Gain real-time visibility into inventory levels, locations and usage to make informed reordering decisions, avoiding stockouts and overstocking.
Real-World Example: The solution enabled Layfield Group's technicians to instantly check the availability and location of replacement parts using their mobile devices, eliminating time-consuming manual searches. This streamlined process allowed them to initiate repairs quickly.
  • Make Data-Driven Decisions: Use custom dashboards to monitor maintenance spending over time and by asset to identify cost-saving opportunities and allocate budgets effectively.
Real-World Example: The system’s analytics module enabled Aesop’s Store Maintenance Coordinator to gain detailed insights into various aspects of maintenance operations, such as work order completion times, costs and categories. This data allowed her to identify trends, assess the effectiveness of maintenance strategies, and justify the need for additional resources.
  • Improve Communication: Enable technicians and managers to communicate with each other on the go via the mobile app. Update work order statuses, request assistance or access relevant information without being tied to a desk.
Real-World Example: The application enabled McDonald’s managers to track repair progress. It also helped technicians communicate updates or request assistance in real time. This streamlined communication loop ensured that everyone was on the same page and could work together to resolve issues quickly.
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  • Manage Assets Strategically: Manage assets from purchasing to end-of-life. Accurately predict asset ROI and extend asset lifespan to get the most return out of every asset.
  • Optimize Operational Efficiency: Cut both direct and indirect costs, as well as reduce the loss of revenue from unplanned downtime via work order management, asset monitoring and financial planning.
  • Streamline Work Orders: Streamline the work order process from the time a new request opens to its completion. Assign to individual technicians and lock with role-based security protocols so only the admin-level can close them.
  • Consolidate Vehicle Management: Make configuration and fleet management easier and more efficient by performing tasks within the same interface as maintenance tasks.
  • Improve Regulatory Compliance: Detailed asset profiles and extensive maintenance records help protect from liability and easily prepare for audits.
  • Manage MRO Tasks: Perform a variety of maintenance, repair, overhaul (MRO) tasks from the interface, reducing the need for additional solutions and jumping between systems to perform simple functions.
  • Glean Insights: Analyze business data and perform a range of prebuilt analysis models to make better decisions based on metrics and models.
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  • Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
  • Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
  • Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
  • Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
  • Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
  • Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
  • Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
  • Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.
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  • Plant Engineering: Captures early stage costs and stores asset data to accurately record vital information for audit trails, maintenance operations and more.
  • Document Management:Records and manages changing asset specifications such as maintenance records, meter readings and more. Also manages all contractor interactions directly through the app, including cost analysis, external engineering, maintenance contractors and construction contracts.
  • Maintenance Management: Offers organization maintenance and a range of maintenance tasks including preparation, fault reporting, execution and final reporting.
  • Inventory Management: Tracks inventory metrics such as spare parts or small equipment. Notes the number of materials in stock and displays detailed information on each item, such as model number and type, and sends notifications if supplies need to be reordered.
  • Fleet Management: Offers serialized parts control, preventive maintenance, operational planning and modification management to streamline the fleet management process.
  • MRO: Supports a range of maintenance, repair, overhaul (MRO) tasks, including quotation handling, configuration management and maintenance execution. Also offers warranty handling, cost tracking, supply chain logistics and invoicing.
  • Materials Management: Place purchase orders, source materials through the RFQ process, monitor and compare vendor progress against order terms, and manage tracking and receipt of goods delivered.
  • Business Intelligence: BI reports and models are accessible through the Microsoft Suite, IFS Lobby and many other popular reporting and analysis tools.
  • Facilities Management: Aids facility planning and maintenance tasks such as automatically shutting off lights, monitoring meter usage and remotely setting HVAC controls.
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Product Ranking

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#10

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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IFS EAM
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 50 84 100 100 92 90 100 78 78 45 67 83 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 2575 reviews
Great User Sentiment 346 reviews
91%
of users recommend this product

UpKeep has a 'excellent' User Satisfaction Rating of 91% when considering 2575 user reviews from 5 recognized software review sites.

83%
of users recommend this product

IFS EAM has a 'great' User Satisfaction Rating of 83% when considering 346 user reviews from 5 recognized software review sites.

5.0 (14)
4.1 (14)
4.5 (944)
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4.7 (248)
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Awards

SelectHub research analysts have evaluated UpKeep and concluded it earns best-in-class honors for Inventory Management. UpKeep stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Inventory Management Award

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Synopsis of User Ratings and Reviews

User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.
Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.
Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.
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Improved Asset Uptime: Users praise IFS EAM's predictive maintenance capabilities, which help prevent equipment failures and minimize downtime.
Reduced Maintenance Costs: Streamlined workflows and optimized maintenance schedules lead to lower maintenance expenses, benefiting users financially.
Enhanced Data Visibility: Users appreciate the centralized data platform that provides comprehensive insights into asset performance and operations, enabling data-driven decision-making.
Increased Operational Efficiency: Automated tasks and improved collaboration within IFS EAM boost overall productivity for users.
Scalability and Flexibility: Users value the ability to adapt the software to their growing asset bases and evolving business needs, ensuring long-term value.
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Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.
Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.
Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.
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Complex Initial Setup: Users find the initial configuration and customization process challenging and time-consuming.
Limited Reporting Capabilities: While reporting features exist, some users find them insufficient and require additional customization.
High Cost of Ownership: The initial license cost and ongoing maintenance fees can be significant, making it less accessible for smaller organizations.
Steep Learning Curve: The software's complexity can lead to a challenging learning experience for new users, requiring extensive training and support.
Limited Mobile Functionality: Although a mobile app is available, some users report limitations in its functionality compared to the desktop version.
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UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

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IFS EAM receives mixed user reviews, highlighting both its strengths and weaknesses. Many users praise its ability to improve asset uptime and visibility, reduce maintenance costs, and optimize operations. Phrases like "predictive maintenance capabilities are excellent" and "data platform is a game-changer" emphasize user satisfaction with these aspects. However, some users find the initial setup and customization process complex, stating "it took longer than expected to get everything working smoothly." Additionally, the high cost and steep learning curve deter some users, with comments like "it's expensive, but worth it if you have the budget" and "the software itself is powerful, but it takes time to learn." When compared to similar products, users acknowledge IFS EAM's strengths. One user commented, "IFS EAM is more scalable and flexible than [competitor name], which was important for our growing business." Another noted, "While [competitor name] has a steeper learning curve, IFS EAM offers more user-friendly features." However, some users feel its reporting capabilities are lacking compared to competitors, stating "we need to use additional tools for advanced reporting, which is inconvenient." Overall, user reviews suggest IFS EAM as a powerful tool for organizations seeking comprehensive asset management with the resources to handle its initial complexities and cost. Its strengths in scalability, flexibility, and data visibility set it apart from some competitors, but its high cost and learning curve may require careful consideration.

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Screenshots

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Head-to-Head Comparison

UpKeep VS Asset Essentials by Brightly
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