UpKeep vs Maxpanda

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Our analysts compared UpKeep vs Maxpanda based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

UpKeep is a cloud-based CMMS (computerized maintenance management system) software designed to streamline various tasks involved in facility and equipment maintenance. It caters to businesses of all sizes, from small startups to large enterprises, particularly those managing multiple locations or equipment types.

It offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels.

Users can access the software from any device with an internet connection, promoting remote accessibility and team collaboration.

Compared to similar CMMS solutions, the solution is praised for its user-friendly interface, ease of implementation and affordability.

While pricing details may vary depending on specific needs, the system generally falls within a competitive range and offers subscription tiers based on the number of users and desired features.

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Maxpanda is a cloud-based CMMS (Computerized Maintenance Management System) software designed to streamline maintenance operations for businesses of various sizes. It caters to organizations that rely on efficient equipment upkeep, such as those in manufacturing, facilities management, and property management. Maxpanda offers an array of features to simplify maintenance workflows, including work order management, preventive maintenance scheduling, asset tracking, and inventory control. Users can leverage these features to gain better visibility into equipment health, optimize maintenance processes, and reduce downtime. Compared to similar CMMS solutions, Maxpanda is lauded for its user-friendly interface, ease of implementation, and affordability. User experiences highlight its intuitive design, making it accessible for users with varying technical backgrounds. Additionally, Maxpanda's subscription-based pricing model, typically offered per user per month, makes it a budget-friendly option for businesses seeking a cost-effective CMMS solution.

Pros
  • Easy to Use
  • Mobile App
  • Affordable
  • Great Support
  • Frequent Updates
Cons
  • Limited App Features
  • Basic Reporting
  • Newer Features
  • Limited Customization
  • Timezone Support
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$45/User, Monthly
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Tailored to your specific needs
$118/User, Monthly
Get a free price quote
Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
we're gathering data
we're gathering data

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamline Work Order Processes: Create, assign and prioritize work orders to address maintenance tasks promptly. Customize workflows to follow standardized work order procedures, minimizing errors and ensuring consistency across teams and locations.
Real-World Example: The system helped a food preservation company create, track and manage work orders digitally, saving valuable time. The company also used filtering capabilities to quickly identify completed, pending and overdue work orders, further enhancing efficiency.
  • Limit Downtime: Schedule and track of preventive maintenance tasks to reduce unexpected equipment failures. Integrate with sensors and IoT devices to monitor equipment conditions in real time to detect anomalies at an early stage.
Real-World Example: The system helped Alto Products implement preventive maintenance for their paper press area, leading to fewer reactive calls and breakdowns.
  • Optimize Inventory Management: Gain real-time visibility into inventory levels, locations and usage to make informed reordering decisions, avoiding stockouts and overstocking.
Real-World Example: The solution enabled Layfield Group's technicians to instantly check the availability and location of replacement parts using their mobile devices, eliminating time-consuming manual searches. This streamlined process allowed them to initiate repairs quickly.
  • Make Data-Driven Decisions: Use custom dashboards to monitor maintenance spending over time and by asset to identify cost-saving opportunities and allocate budgets effectively.
Real-World Example: The system’s analytics module enabled Aesop’s Store Maintenance Coordinator to gain detailed insights into various aspects of maintenance operations, such as work order completion times, costs and categories. This data allowed her to identify trends, assess the effectiveness of maintenance strategies, and justify the need for additional resources.
  • Improve Communication: Enable technicians and managers to communicate with each other on the go via the mobile app. Update work order statuses, request assistance or access relevant information without being tied to a desk.
Real-World Example: The application enabled McDonald’s managers to track repair progress. It also helped technicians communicate updates or request assistance in real time. This streamlined communication loop ensured that everyone was on the same page and could work together to resolve issues quickly.
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  • Go Paperless: Spend less time updating spreadsheets, sending emails and filling out paperwork by digitizing the whole maintenance process. Keep documents organized and searchable in a centralized database.
  • Communicate Smoothly: Streamline and centralize communication between maintenance technicians, management, contractors, vendors and any other user who needs to be looped in on maintenance work and plans.
  • Budget Smarter: Monitor future budget more effectively by tracking costs associated with spare parts inventory, assets, repairs and labor. Identify when an asset begins to cost more to maintain than replace to plan ahead.
  • Organize Parts: Log a variety of details, including part numbers, vendor information, item serial numbers, stock levels and more. Keep equipment organized, cut over-ordering, reduce the chances of running out of parts and make everything much more centralized.
  • Increase Asset Lifespan/Reliability: Keeping detailed repair histories of assets helps management track repair costs, schedule recurring maintenance and stick to preventive maintenance plans. Decrease unplanned asset downtime or failure and contribute to longer asset lifespan as well as improved asset reliability.
  • Make Sites Safer: Technicians can assess conditions to identify and prevent safety hazards or equipment failures. Better PM plans also decrease the likelihood of unplanned failures.
  • Customize to Suit Organization’s Needs: Define the minutiae of preventive maintenance plans down to individual tasks assigned to specific technicians to ensure every detail is covered. Create groups to organize teams or assets and generate unique PM plans for an unlimited number of assets in calendar format.
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  • Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
  • Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
  • Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
  • Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
  • Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
  • Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
  • Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
  • Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.
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  • Maintenance Work Orders: Schedule recurring work orders on a communal schedule, assign work orders, send out email or push notifications to assigned technicians, and set up pre-approval to expedite the process.
  • User-Friendly Interface: Offers quick and easy setup, an intuitive design and browser-based access. The calendar interface makes it easy to create, assign and monitor maintenance schedules.
  • Inventory Management: Track inventory levels, reduce waste and keep costs down by reducing item overstocking. Monitor part costs and equipment lifespans as well as set the system to automatically remove items from inventory when they’re used in a work order.
  • Asset Management: Includes asset accounting, location tracking and maintenance records. Assign assets for use and locate them on a facility map. Asset profiles keep a record of warranties, install dates, repair history, tags, images and procedures.
  • Task Status: Track work order status and PM progress by publishing tasks, sending out automated emails, and defining specific groups of relevant contacts.
  • Digital Task Library: Create, import, share and set tasks to repeat from the digitized task dashboard. Customize templates for recurring tasks and share them with groups or the whole organization to streamline work.
  • Live Maps: Track asset location, materials transport and other location-based metrics with real-time maps.
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Product Ranking

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#7

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Analyst Rating Summary

84
77
50
0
84
78
100
54
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Inventory Management
Maintenance Request Management
Preventive and Predictive Maintenance Management
Mobile Capabilities
Platform Capabilities
Platform Capabilities
Maintenance Request Management
Mobile Capabilities
Reports and Dashboards
Preventive and Predictive Maintenance Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

UpKeep
Maxpanda
+ Add Product + Add Product
AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 50 84 100 100 92 90 100 78 78 45 67 83 0 78 54 98 98 99 88 78 89 75 81 79 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

67%
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33%
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User Sentiment Summary

Excellent User Sentiment 2575 reviews
Excellent User Sentiment 201 reviews
91%
of users recommend this product

UpKeep has a 'excellent' User Satisfaction Rating of 91% when considering 2575 user reviews from 5 recognized software review sites.

90%
of users recommend this product

Maxpanda has a 'excellent' User Satisfaction Rating of 90% when considering 201 user reviews from 3 recognized software review sites.

5.0 (14)
5.0 (1)
4.5 (944)
4.0 (2)
4.6 (1332)
n/a
n/a
4.5 (198)
4.7 (248)
n/a
4.3 (37)
n/a

Awards

SelectHub research analysts have evaluated UpKeep and concluded it earns best-in-class honors for Inventory Management. UpKeep stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Inventory Management Award

SelectHub research analysts have evaluated Maxpanda and concluded it earns best-in-class honors for Mobile Capabilities. Maxpanda stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Mobile Capabilities Award

Synopsis of User Ratings and Reviews

User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.
Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.
Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.
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Easy to Use: Praised for its intuitive interface and clear navigation, making it accessible for users with varying technical backgrounds. This is crucial for streamlining adoption and reducing training time, especially for teams with diverse technical skillsets.
Mobile App: The mobile app empowers field technicians and maintenance personnel to access work orders, manage tasks, and update statuses while on the go. This improves accessibility and real-time data collection, fostering better field service efficiency.
Affordable: Compared to some competitors, Maxpanda offers a subscription-based pricing model that is considered cost-effective, particularly for smaller businesses. This makes it an attractive option for organizations seeking a budget-friendly CMMS solution without compromising essential functionalities.
Frequent Updates: Maxpanda is frequently updated with new features and improvements based on user feedback. This demonstrates a commitment to continuous improvement and ensures users have access to the latest functionalities and bug fixes, enhancing the overall user experience.
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Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.
Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.
Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.
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Limited App Features: While the mobile app offers core functionalities, some users report it lacks advanced features compared to the web interface. This can hinder field service workflows that require functionalities beyond basic work order management and status updates.
Basic Reporting: While Maxpanda offers standard reports, users may find them limited in terms of customization and data visualization capabilities. This can make it challenging to generate comprehensive reports and gain deeper insights into maintenance trends and performance.
Newer Features: As a relatively newer player compared to some established CMMS solutions, Maxpanda may lack the extensive feature maturity and refinement found in its competitors. This can mean encountering occasional bugs or limitations in functionality.
Limited Customization: While Maxpanda offers some customization options, users requiring extensive workflow tailoring or integration with non-standard systems may find it limiting. This can be a drawback for organizations with complex maintenance processes or unique data integration needs.
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UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

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Recent user reviews of Maxpanda, a cloud-based CMMS software, highlight its user-friendliness and affordability as key strengths. Users appreciate the intuitive interface, making it accessible for teams with varying technical expertise. This is particularly beneficial for smaller businesses or those transitioning from manual systems, as it minimizes training time and disruptions to workflows. Another noteworthy advantage is the mobile app, praised for empowering field technicians with on-the-go access to work orders and task management. This streamlines communication, improves data collection accuracy, and ultimately enhances field service efficiency. When compared to competitors, users often find Maxpanda's subscription-based pricing structure more budget-friendly, especially for smaller teams. This makes it an attractive option for businesses seeking cost-effective CMMS solutions without sacrificing core functionalities. However, some users point out limitations in the mobile app's functionalities compared to the web interface. This can hinder field service workflows that require advanced features beyond basic work order management. Additionally, while Maxpanda offers standard reports, users may find them lacking in customization and data visualization capabilities. This can limit their ability to generate in-depth reports and gain comprehensive insights into maintenance trends and performance, potentially hindering data-driven decision-making. In conclusion, Maxpanda appears to be a well-suited option for small and medium-sized businesses, particularly those seeking a user-friendly and affordable CMMS solution. Its intuitive interface, mobile app, and cost-effective pricing make it an attractive option for organizations prioritizing ease of use and value for money. However, it's important to consider potential limitations in mobile app functionalities and reporting capabilities, especially for businesses with complex maintenance needs or extensive data analysis requirements.

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