Home > CMMS Software > UpKeep > UpKeep vs Mobility Work

UpKeep vs Mobility Work

Last Updated: November 25th, 2024

Our analysts compared UpKeep vs Mobility Work based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

UpKeep is a cloud-based CMMS (computerized maintenance management system) software designed to streamline various tasks involved in facility and equipment maintenance. It caters to businesses of all sizes, from small startups to large enterprises, particularly those managing multiple locations or equipment types.

It offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels.

Users can access the software from any device with an internet connection, promoting remote accessibility and team collaboration.

Compared to similar CMMS solutions, the solution is praised for its user-friendly interface, ease of implementation and affordability.

While pricing details may vary depending on specific needs, the system generally falls within a competitive range and offers subscription tiers based on the number of users and desired features.

Mobility Work is a comprehensive CMMS software designed to streamline maintenance management tasks. It is particularly well-suited for industries such as manufacturing, energy, and transportation, where efficient maintenance operations are crucial. The platform offers unique benefits like an intuitive interface and a community-driven approach, allowing users to share insights and best practices. Key features include asset management, work order tracking, and predictive maintenance capabilities, which enhance operational efficiency. Users appreciate its user-friendly design and the ability to integrate with IoT devices for real-time data analysis. Compared to similar products, Mobility Work stands out for its collaborative network and ease of use. Pricing details are not readily available, so it's advisable to contact SelectHub for a tailored quote based on specific requirements. Overall, Mobility Work provides a robust solution for organizations seeking to optimize their maintenance processes and improve asset reliability.

$45/User, Monthly

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$35/User, Monthly

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Product Insights

Streamline Work Order Processes: Create, assign and prioritize work orders to address maintenance tasks promptly. Customize workflows to follow standardized work order procedures, minimizing errors and ensuring consistency across teams and locations.

Real-World Example: The system helped a food preservation company create, track and manage work orders digitally, saving valuable time. The company also used filtering capabilities to quickly identify completed, pending and overdue work orders, further enhancing efficiency.

Limit Downtime: Schedule and track of preventive maintenance tasks to reduce unexpected equipment failures. Integrate with sensors and IoT devices to monitor equipment conditions in real time to detect anomalies at an early stage.

Real-World Example: The system helped Alto Products implement preventive maintenance for their paper press area, leading to fewer reactive calls and breakdowns.

Optimize Inventory Management: Gain real-time visibility into inventory levels, locations and usage to make informed reordering decisions, avoiding stockouts and overstocking.

Real-World Example: The solution enabled Layfield Group's technicians to instantly check the availability and location of replacement parts using their mobile devices, eliminating time-consuming manual searches. This streamlined process allowed them to initiate repairs quickly.

Make Data-Driven Decisions: Use custom dashboards to monitor maintenance spending over time and by asset to identify cost-saving opportunities and allocate budgets effectively.

Real-World Example: The system’s analytics module enabled Aesop’s Store Maintenance Coordinator to gain detailed insights into various aspects of maintenance operations, such as work order completion times, costs and categories. This data allowed her to identify trends, assess the effectiveness of maintenance strategies, and justify the need for additional resources.

Improve Communication: Enable technicians and managers to communicate with each other on the go via the mobile app. Update work order statuses, request assistance or access relevant information without being tied to a desk.

Real-World Example: The application enabled McDonald’s managers to track repair progress. It also helped technicians communicate updates or request assistance in real time. This streamlined communication loop ensured that everyone was on the same page and could work together to resolve issues quickly.

Digitize Maintenance: Users can take maintenance tasks such as work orders, technician notes, reports, communication and more mobile with the Mobility Work mobile app-based CMMS.
Interact With a Maintenance Community: Maintenance teams can share their expertise, talk about best practices, get advice and trade information on the Mobility Work social network.
Use Statistics to Make Decisions: Users can record industry-specific KPIs on their operations and use them to generate reports. These give insights into their operations, improve transparency and allow them to improve their decision-making.
Get Better Return on Investment: By keeping assets running longer and more frequently, users improve their return on assets and boost their profits.
Improve Productivity: Mobility Work’s mobile interface lets technicians perform their tasks on-the-move, improving their efficiency and streamlining their workflows.
Lengthen Asset Lifespan: Management can build extensive preventive maintenance plans that ensure routine repair work and lengthen the useful lifespan of an organization’s assets.

Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.

Asset Management: This feature tracks equipment, performs spare part inventory management and helps technicians keep track of their tools. Users can schedule and monitor maintenance activities, attach documentation to asset profiles, analyze employee performance on work orders and more. Asset history records keep a detailed log of repair and maintenance history, warranties and other relevant data that technicians can access or update in the field via their mobile device. Facility Managers can also add GPS coordinates or other location information to asset profiles for efficient location.
Spare Part Management: Mobility Work optimizes stock management and spare tool inventory by offering location tracking, min/max quantities, restocking options and automatic nomenclature fields. It can also interface with the organization’s ERP to expedite this process.
Accessible Data: Users can import data such as equipment lists, maintenance history, warrantied, etc from an Excel software or previous CMMS at no additional cost. Users can access data in the form of wiring diagrams, images, audio files and maps from a centralized documentation hub on a desktop or in the field. They can also enrich their data with IoT connected devices.
Intervention Logging: Mobility Work makes it easy to enter intervention data and monitor plant activity in real time. Users can generate QR codes and scan them to automatically launch intervention processes and create work orders from a mobile device.
Reporting: Users can track KPIs and use them to generate a variety of customized or industry-standard report types. They can then use this data to analyze operations and performance, predict future circumstances and make better decisions.
Social Media Network: Users can chat with each other within the organization as well as with external maintenance providers on the mobile social network. It facilitates sharing knowledge, building relationships and positioning experts as leaders in their field.

Product Ranking

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Analyst Rating Summary

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User Sentiment Summary

91%

of users recommend this product

UpKeep has a 'excellent' User Satisfaction Rating of 91% when considering 2575 user reviews from 5 recognized software review sites.

98%

of users recommend this product

Mobility Work has a 'excellent' User Satisfaction Rating of 98% when considering 16 user reviews from 1 recognized software review sites.

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Synopsis of User Ratings and Reviews

User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.

Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.

Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.

Easy to Use: Users praise the software for its intuitive design, suggesting it's simple to learn and use, even for those unfamiliar with CMMS software.

Quick Integration: Users report the ability to integrate equipment and maintenance history quickly, indicating a smooth transition for businesses with existing data.

Regular Updates: The software is frequently updated with new features, demonstrating a commitment to staying current and meeting evolving user needs.

Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.

Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.

Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.

Language Availability: Mobility Work may not be available in all languages, potentially posing a challenge for companies operating in multilingual environments. For instance, a user reported that the lack of German language support was a drawback for their industrial group.

File Upload Size Limits: Users have mentioned limitations on file upload sizes for work orders, which could be restrictive when dealing with large files such as images or videos for documenting maintenance activities.

UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

Is Mobility Work really working for its users? User reviews from the past year paint a largely positive picture of Mobility Work CMMS software. Customers rave about its user-friendliness, highlighting the intuitive interface that allows for quick adoption with minimal training. For instance, one user shared that their team was able to fully implement the software and import all their equipment and maintenance history in just two days, all for free.A key strength of Mobility Work is its mobile app, which empowers technicians to manage tasks and access information on-the-go. This feature, coupled with the software's robust analytics dashboards, provides real-time visibility into maintenance operations, enabling data-driven decision-making. Users also appreciate the platform's social network aspect, which fosters a sense of community and facilitates knowledge sharing among maintenance professionals. This unique feature allows users to tap into a vast network of peers, exchange best practices, and seek advice on troubleshooting or optimizing maintenance processes. However, some users have pointed out the limited language availability as a drawback, noting that the software is not yet offered in languages like German or Italian. Overall, Mobility Work is best suited for businesses of all sizes looking for an easy-to-use, mobile-first CMMS solution with a strong community focus. Its intuitive design, coupled with its powerful features and collaborative approach, makes it an ideal choice for organizations aiming to streamline maintenance operations, improve asset reliability, and reduce downtime.

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FAQ

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