Confluence vs Miro

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Our analysts compared Confluence vs Miro based on data from our 400+ point analysis of Collaboration Software, user reviews and our own crowdsourced data from our free software selection platform.

Confluence Software Tool

Product Basics

Confluence is a shared workspace that helps businesses prepare, organize, collaborate and review project documents. Organizations can access information, resources and collaborate on marketing campaigns and product launches through its open modules. It can be deployed on-premise and hosted on the cloud.

It offers a centralized repository to access content according to project requirements. Employees can publish and access company data in a central location. Administrators can restrict access to confidential information and allow collaboration within closed groups. It lets employees prepare research reports, meeting notes and product requirements and managers edit and share feedback in documents. Businesses can delegate tasks to every employee and monitor changes.
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Miro is a visual collaboration platform designed to enhance creativity and innovation in teams of all sizes and types. This cloud-based tool functions in remote, hybrid, and in-office settings, enabling employees to work together across different formats, channels, tools, and time zones.

The software is especially useful for marketing, product management, design, and engineering departments. For companies that need more customization, Miro also provides a developer platform that makes the interface adjustable to unique business requirements.
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$4.89/User, Monthly
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$10/User, Monthly, Freemium
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Linux
Android
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On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Intuitive Structure: Organize everything in pages and spaces. Edit, create and discuss work in pages. Store team, individual employee and project pages in different spaces. 
  • Knowledge Base: Find and organize pages according to labels, advanced search and intuitive page hierarchy. Choose from over 75 customizable templates for different teams, including strategy, reports and planning. Integrate with Jira for development work or plans to update project roadmaps dynamically. 
  • Edit and Review Documents: Edit documents with the team in real time while publishing updates that highlight modifications. Add likes, comments and visual elements like GIFs, emojis and images. Take control of work progress by alerting team members when they are tagged or assigned tasks. 
  • Information Sharing: Provide staff open access to information while protecting sensitive content with permission restrictions. Stay updated with work in progress, recently accessed spaces and popular feeds and activity on personal homepages. Include everyone by sharing the latest news and announcements to ensure transparency.  
  • Integrations: Seamlessly integrate across the Atlassian suite to complete workflows and work from anywhere. Deliver projects faster by connecting project documentation with Jira. Use the Jira service desk to provide smart recommendations and resources. Organize and segment project tasks and subtasks by integrating with Trello. 
  • Quicker Work Completion: Prepare file lists, meeting notes, product requirements, project requirements and more faster with a rich content editor. Co-edit documents, research reports and other content with a track changes option for reviews. 
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  • Enhanced Team Collaboration: Miro allows team members to work together in real-time, fostering a more interactive and engaging environment for brainstorming and problem-solving.
  • Visual Clarity: The platform's whiteboarding tools help visualize complex ideas and workflows, making it easier for teams to understand and align on project goals.
  • Remote Accessibility: Miro is cloud-based, enabling team members to access and contribute to boards from anywhere, which is crucial for remote and distributed teams.
  • Streamlined Communication: Integrated chat and comment features reduce the need for lengthy email threads, allowing for more direct and efficient communication.
  • Improved Project Management: Task management features help teams keep track of deadlines, responsibilities, and progress, ensuring projects stay on schedule.
  • Increased Creativity: The diverse range of templates and tools encourages creative thinking and innovation, helping teams generate and refine ideas more effectively.
  • Time Efficiency: Real-time updates and instant feedback loops reduce the time spent on revisions and approvals, accelerating project timelines.
  • Cross-Functional Integration: Miro integrates with popular tools like Slack, Jira, and Google Drive, creating a seamless workflow across different platforms.
  • Scalability: Suitable for teams of all sizes, Miro can scale with your organization, from small startups to large enterprises.
  • Enhanced Learning and Training: Interactive boards can be used for training sessions and workshops, making learning more engaging and effective.
  • Data-Driven Decisions: The ability to visualize data and analytics on Miro boards helps teams make informed decisions based on real-time information.
  • Customizable Workflows: Teams can tailor boards to fit their specific processes and methodologies, enhancing productivity and alignment.
  • Reduced Meeting Times: Pre-meeting collaboration on Miro boards can streamline discussions, making meetings more focused and shorter.
  • Enhanced Documentation: Boards can serve as living documents that evolve with the project, providing a comprehensive record of the team's work and decisions.
  • Inclusive Participation: Features like voting and anonymous input ensure that all team members can contribute ideas, fostering a more inclusive environment.
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  • Mobile Apps: Stay connected with teams and get updates on ongoing projects on-the-go using native mobile apps. Use any internet-connected device to keep in touch with important updates and work progress. 
  • Collaboration: Manage information access using permission settings at a granular level and let staff contribute to the knowledge base. Use version tracking to track individual contributions and get notified when updates are made. Keep an accurate and comprehensive knowledge base by maintaining an efficient feedback loop for collaborators. Use employee feedback, threads and comments into collective knowledge for better decision-making. 
  • Project Management: Store all tasks in a centralized space that is accessible to everyone. Organize all information scattered across emails, messages and apps in one single place that provides crucial project information like meeting notes, files, policies, people and more. Users can discuss, create and organize tasks with coworkers and teammates. Create product requirements and knowledge base and let every team member contribute through feedback or inline comments. 
  • Business Analytics: Track the most liked, viewed or accessed online pages via plugins or APIs to understand how an organization consumes knowledge. Get analytics-driven insights for smart decision making and transform business practices. 
  • Scalability: Access enterprise-grade solutions to scale across the entire organization and grow with business needs. Get enhanced security and administration with automated user provisioning and two-step verification enforced by SAML SSO. Protect data using Privacy Shield and GDPR compliant encryption in transit. Get unlimited storage, advanced admin controls, premium support and 99% uptime. 
  • Customizations: Use hundreds of applications in the Atlassian Marketplace to customize as per organization’s requirements. Access apps to personalize themes, diagrams, organization charts and workflows. 
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  • Stickies Capture: Enable employee participation in workshops regardless of physical location. Physical materials are captured and converted in real time into editable digital sticky notes, making it easier to share information and collaborate on projects. 
  • Frames: Allow employees to work on elements of a presentation or file privately and publish it when ready through the hide-and-reveal setting. Once the board’s content and layout are finalized, lock published elements in place so they can’t be edited or moved. 
  • Brainstorming Sessions: Replace static slide decks with editable and colorful frames to create an engaging, visually appealing setting for co-creation. Employees and customers alike can actively comment, contribute ideas and raise concerns through interactive presentations.
  • Integration Maximus: Tailor the platform to unique business needs with over 100 apps and integrations. The platform offers bi-directional syncing, automation, and natively embedded boards, ensuring that users get the most out of their existing tools without having to switch between multiple platforms.
  • Multi-User Launcher: Tailor the platform to unique business needs with over 100 apps and integrations. The platform offers bi-directional syncing, automation, and natively embedded boards, ensuring that users get the most out of their existing tools without having to switch between multiple platforms.
  • Developer Platform: Build customized applications and experiences within a board and interact directly with the board's user interface. Manage data securely with advanced security and ITSM tools. 
    • Web SKD: Integrate Miro with other applications to enable data and information exchange. Miro’s REST API provides a broad range of CRUD (Create, Read, Update, Delete) operations that span boards, board members, and board items. 
    • REST API: Integrate Miro with other applications to enable data and information exchange. Miro’s REST API provides a broad range of CRUD (Create, Read, Update, Delete) operations that span boards, board members, and board items. 
    • Live Embeds: Users can complete their tasks while working on other apps using Miro. 

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Product Ranking

#37

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Collaboration Software

#41

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Collaboration Software

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User Sentiment Summary

Great User Sentiment 4871 reviews
Excellent User Sentiment 710 reviews
83%
of users recommend this product

Confluence has a 'great' User Satisfaction Rating of 83% when considering 4871 user reviews from 2 recognized software review sites.

95%
of users recommend this product

Miro has a 'excellent' User Satisfaction Rating of 95% when considering 710 user reviews from 1 recognized software review sites.

n/a
4.73 (710)
4.1 (3769)
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4.4 (1102)
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Awards

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Miro stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Centralized Knowledge Base: Information is easily searchable and accessible in one location, reducing time spent looking for project details and documents.
Collaboration Features: Real-time editing and commenting on project plans and documents promotes teamwork and keeps everyone on the same page.
Customization: The platform can be tailored to specific project needs and workflows, ensuring it's a good fit for various teams and projects.
Integrations: Confluence integrates with other popular project management tools, creating a seamless workflow and reducing the need to switch between multiple applications.
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Real-Time Collaboration: Enables multiple users to work together concurrently, which is well-suited for brainstorming and project planning.
Extensive Templates: Provides a wide array of pre-designed templates to jumpstart projects, saving time and effort.
Integration Capabilities: Seamlessly integrates with other popular productivity tools, such as Trello and Google Workspace, to streamline workflows and enhance efficiency.
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Clunky Interface: The user interface can feel outdated and cumbersome, making navigation and content creation less intuitive than in other platforms with more modern designs.
Limited Project Management: Confluence lacks native features for robust project management, such as Gantt charts or Kanban boards, often requiring integrations or workarounds to achieve essential project tracking functionalities.
Search Challenges: Finding specific content within Confluence can be difficult due to limitations in the search functionality, especially in instances with a large volume of documents or an inconsistent organizational structure.
Formatting Complexities: Achieving desired formatting can be a frustrating experience, often involving trial and error or the need to delve into wiki markup language, which presents a steeper learning curve for users accustomed to more user-friendly editors.
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Steep Learning Curve: New users may find it challenging to navigate and utilize Miro's extensive features effectively, potentially hindering productivity during initial use.
Performance Issues: Boards with a large amount of content or a high number of collaborators can experience lag and slow loading times, impacting real-time collaboration and workflow efficiency.
Limited Text Editing: The text editing functionality lacks advanced formatting options, limiting users' ability to customize and structure text elements within their boards.
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Confluence, a collaboration and knowledge base software by Atlassian, has garnered a mixed bag of user reviews over the past year. While many appreciate its user-friendly interface and robust features for document creation, version control, and task management, others point out its limitations. Some users find the pricing structure to be a bit steep, especially for smaller teams or organizations. Additionally, while Confluence integrates well with other Atlassian products like Jira, it may lack seamless integration with certain third-party systems, which can be a dealbreaker for some. Performance issues, particularly with larger instances or complex workflows, have also been reported. Despite these drawbacks, Confluence shines in its ability to centralize information and foster collaboration. Its wiki-style platform allows teams to easily create, share, and organize documents, meeting notes, and project plans, making it a valuable tool for knowledge management and project transparency. The ability to track changes, comment on pages, and mention teammates ensures everyone stays on the same page, literally and figuratively. Confluence is best suited for teams and organizations that prioritize collaboration and knowledge sharing. Its flexibility and scalability make it a good fit for a wide range of industries and team sizes, from software development to marketing to HR. However, teams with tight budgets or those heavily reliant on integrations with non-Atlassian tools may want to explore alternative solutions. Ultimately, the decision of whether or not Confluence is the right fit depends on the specific needs and priorities of each team.

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Is Miro the "miro-acle" solution for online collaboration, or does it fall flat? User reviews from the past year paint a largely positive picture of Miro, praising its ability to foster real-time teamwork and streamline project management. Users rave about its intuitive interface, which makes it a breeze to create visually appealing diagrams, organize ideas, and collaborate effectively, even for remote teams. Miro's strength lies in its vast template library and seamless integration with other tools, boosting productivity and simplifying workflows. However, some users point out a steeper learning curve compared to simpler alternatives like Jamboard, especially for those unfamiliar with feature-rich platforms. Navigating the unlimited board can feel overwhelming, particularly when dealing with a large volume of content. While Miro excels in brainstorming and collaborative design, its less structured environment might not be ideal for linear presentations or formal learning settings. Overall, Miro emerges as a top choice for teams engaged in agile development, design thinking, and project management. Its robust features, intuitive design, and collaborative spirit make it a powerful tool for teams seeking to innovate and bring ideas to life. However, those prioritizing simplicity and a more structured approach might find alternatives like Google Jamboard or Wooclap more suitable.

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