Confluence vs Zimbra

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Our analysts compared Confluence vs Zimbra based on data from our 400+ point analysis of Collaboration Software, user reviews and our own crowdsourced data from our free software selection platform.

Confluence Software Tool
Zimbra Software Tool

Product Basics

Confluence is a shared workspace that helps businesses prepare, organize, collaborate and review project documents. Organizations can access information, resources and collaborate on marketing campaigns and product launches through its open modules. It can be deployed on-premise and hosted on the cloud.

It offers a centralized repository to access content according to project requirements. Employees can publish and access company data in a central location. Administrators can restrict access to confidential information and allow collaboration within closed groups. It lets employees prepare research reports, meeting notes and product requirements and managers edit and share feedback in documents. Businesses can delegate tasks to every employee and monitor changes.
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Zimbra is a comprehensive software solution designed to manage email and collaboration tasks efficiently. It offers a robust suite of tools including email, calendar, contacts, tasks, and document management, making it ideal for businesses and organizations that require seamless communication and collaboration. Zimbra is particularly well-suited for industries such as education, government, and healthcare, where secure and reliable communication is paramount.

One of the standout benefits of Zimbra is its flexibility and scalability, allowing it to cater to both small businesses and large enterprises. Its powerful features include advanced search capabilities, integrated chat, and video conferencing, as well as mobile synchronization, ensuring users can stay connected on the go. Additionally, Zimbra's open-source nature allows for extensive customization and integration with other applications, providing a tailored experience for diverse business needs.

Compared to similar products, users often highlight Zimbra's user-friendly interface and robust security features. Pricing details can vary based on the specific requirements and scale of deployment, so it is recommended to contact SelectHub for a personalized pricing quote. Overall, Zimbra stands out for its comprehensive feature set and adaptability, making it a valuable tool for enhancing organizational communication and collaboration.

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$4.89/User, Monthly
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$18.99/Mailbox, Annually
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Intuitive Structure: Organize everything in pages and spaces. Edit, create and discuss work in pages. Store team, individual employee and project pages in different spaces. 
  • Knowledge Base: Find and organize pages according to labels, advanced search and intuitive page hierarchy. Choose from over 75 customizable templates for different teams, including strategy, reports and planning. Integrate with Jira for development work or plans to update project roadmaps dynamically. 
  • Edit and Review Documents: Edit documents with the team in real time while publishing updates that highlight modifications. Add likes, comments and visual elements like GIFs, emojis and images. Take control of work progress by alerting team members when they are tagged or assigned tasks. 
  • Information Sharing: Provide staff open access to information while protecting sensitive content with permission restrictions. Stay updated with work in progress, recently accessed spaces and popular feeds and activity on personal homepages. Include everyone by sharing the latest news and announcements to ensure transparency.  
  • Integrations: Seamlessly integrate across the Atlassian suite to complete workflows and work from anywhere. Deliver projects faster by connecting project documentation with Jira. Use the Jira service desk to provide smart recommendations and resources. Organize and segment project tasks and subtasks by integrating with Trello. 
  • Quicker Work Completion: Prepare file lists, meeting notes, product requirements, project requirements and more faster with a rich content editor. Co-edit documents, research reports and other content with a track changes option for reviews. 
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  • Enhanced Productivity: Zimbra's integrated email, calendar, and task management tools streamline workflows, reducing the need to switch between multiple applications.
  • Cost Efficiency: By consolidating various communication and collaboration tools into one platform, Zimbra helps organizations save on licensing and maintenance costs.
  • Robust Security: Zimbra offers advanced security features such as two-factor authentication and end-to-end encryption, ensuring that sensitive information remains protected.
  • Customizable Interface: Users can tailor the Zimbra interface to their preferences, improving user satisfaction and efficiency by allowing them to focus on what matters most.
  • Scalability: Zimbra can easily scale to accommodate growing businesses, from small teams to large enterprises, without compromising performance.
  • Cross-Platform Compatibility: Zimbra supports various operating systems and devices, enabling seamless access to emails and collaboration tools from anywhere.
  • Improved Collaboration: Features like shared calendars, document sharing, and real-time chat foster better teamwork and communication within organizations.
  • Open Source Flexibility: As an open-source solution, Zimbra allows for extensive customization and integration with other tools, catering to specific business needs.
  • Reliable Performance: Zimbra's robust architecture ensures high availability and reliability, minimizing downtime and disruptions to business operations.
  • Comprehensive Support: Zimbra offers extensive documentation, community forums, and professional support options to assist users in resolving issues quickly.
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  • Mobile Apps: Stay connected with teams and get updates on ongoing projects on-the-go using native mobile apps. Use any internet-connected device to keep in touch with important updates and work progress. 
  • Collaboration: Manage information access using permission settings at a granular level and let staff contribute to the knowledge base. Use version tracking to track individual contributions and get notified when updates are made. Keep an accurate and comprehensive knowledge base by maintaining an efficient feedback loop for collaborators. Use employee feedback, threads and comments into collective knowledge for better decision-making. 
  • Project Management: Store all tasks in a centralized space that is accessible to everyone. Organize all information scattered across emails, messages and apps in one single place that provides crucial project information like meeting notes, files, policies, people and more. Users can discuss, create and organize tasks with coworkers and teammates. Create product requirements and knowledge base and let every team member contribute through feedback or inline comments. 
  • Business Analytics: Track the most liked, viewed or accessed online pages via plugins or APIs to understand how an organization consumes knowledge. Get analytics-driven insights for smart decision making and transform business practices. 
  • Scalability: Access enterprise-grade solutions to scale across the entire organization and grow with business needs. Get enhanced security and administration with automated user provisioning and two-step verification enforced by SAML SSO. Protect data using Privacy Shield and GDPR compliant encryption in transit. Get unlimited storage, advanced admin controls, premium support and 99% uptime. 
  • Customizations: Use hundreds of applications in the Atlassian Marketplace to customize as per organization’s requirements. Access apps to personalize themes, diagrams, organization charts and workflows. 
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  • Web-Based Client: Zimbra offers a robust web-based client that allows users to access their email, calendar, and contacts from any device with an internet connection.
  • Advanced Search Capabilities: The platform includes powerful search tools that enable users to quickly find emails, attachments, and other data using various filters and criteria.
  • Integrated Calendar: Zimbra's calendar feature supports scheduling, reminders, and sharing, making it easy to coordinate meetings and events with colleagues.
  • Collaboration Tools: Users can collaborate in real-time through shared documents, task lists, and briefcase features, enhancing team productivity.
  • Mobile Sync: Zimbra supports synchronization with mobile devices, ensuring that emails, contacts, and calendars are always up-to-date on smartphones and tablets.
  • Customizable User Interface: The platform allows for extensive customization of the user interface to meet specific organizational needs and preferences.
  • Robust Security: Zimbra includes advanced security features such as two-factor authentication, encryption, and anti-spam/anti-virus protection to safeguard user data.
  • Delegated Administration: The software supports delegated administration, allowing IT departments to assign specific administrative roles and permissions to different users.
  • Integration with Third-Party Applications: Zimbra can be integrated with various third-party applications and services, including CRM systems and productivity tools, to streamline workflows.
  • Offline Access: Users can access their emails and other data offline, ensuring productivity even without an internet connection.
  • Scalability: Zimbra is designed to scale from small businesses to large enterprises, accommodating growing user bases and increasing data volumes.
  • Open Source Option: Zimbra offers an open-source edition, providing flexibility and control for organizations that prefer to customize and manage their own deployment.
  • Multi-Tenancy Support: The platform supports multi-tenancy, allowing service providers to host multiple organizations on a single instance of Zimbra.
  • Rich Text Editing: The email composer includes rich text editing capabilities, enabling users to format their messages with various fonts, colors, and styles.
  • Unified Inbox: Zimbra's unified inbox feature consolidates emails from multiple accounts into a single view, simplifying email management.
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Product Ranking

#37

among all
Collaboration Software

#56

among all
Collaboration Software

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User Sentiment Summary

Great User Sentiment 4871 reviews
Great User Sentiment 524 reviews
83%
of users recommend this product

Confluence has a 'great' User Satisfaction Rating of 83% when considering 4871 user reviews from 2 recognized software review sites.

81%
of users recommend this product

Zimbra has a 'great' User Satisfaction Rating of 81% when considering 524 user reviews from 5 recognized software review sites.

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4.0 (11)
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3.6 (136)
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4.4 (91)
4.1 (3769)
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4.4 (1102)
4.3 (241)
n/a
3.3 (45)

Synopsis of User Ratings and Reviews

Centralized Knowledge Base: Information is easily searchable and accessible in one location, reducing time spent looking for project details and documents.
Collaboration Features: Real-time editing and commenting on project plans and documents promotes teamwork and keeps everyone on the same page.
Customization: The platform can be tailored to specific project needs and workflows, ensuring it's a good fit for various teams and projects.
Integrations: Confluence integrates with other popular project management tools, creating a seamless workflow and reducing the need to switch between multiple applications.
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Cost-Effective: Zimbra is a cost-effective alternative to other premium email services, allowing businesses to reduce operational costs without sacrificing functionality.
Feature Rich: Zimbra offers a range of features including email, calendars, contacts, tasks, and collaboration tools, making it a comprehensive solution for most businesses.
Enhanced Security: Zimbra includes state-of-the-art security features such as two-factor authentication, anti-spam and antivirus, and email encryption, ensuring data is safe.
Mobile Access: Zimbra offers mobile access to email, calendar, and contacts from any device with an internet connection, enabling users to stay connected and productive on-the-go.
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Clunky Interface: The user interface can feel outdated and cumbersome, making navigation and content creation less intuitive than in other platforms with more modern designs.
Limited Project Management: Confluence lacks native features for robust project management, such as Gantt charts or Kanban boards, often requiring integrations or workarounds to achieve essential project tracking functionalities.
Search Challenges: Finding specific content within Confluence can be difficult due to limitations in the search functionality, especially in instances with a large volume of documents or an inconsistent organizational structure.
Formatting Complexities: Achieving desired formatting can be a frustrating experience, often involving trial and error or the need to delve into wiki markup language, which presents a steeper learning curve for users accustomed to more user-friendly editors.
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Limited Advanced Tools: Zimbra may lack some advanced features found in competitors, potentially requiring workarounds for specific tasks.
Third-Party Integration Constraints: Connecting with external applications outside its ecosystem could be limited, potentially hindering workflow customization.
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Confluence, a collaboration and knowledge base software by Atlassian, has garnered a mixed bag of user reviews over the past year. While many appreciate its user-friendly interface and robust features for document creation, version control, and task management, others point out its limitations. Some users find the pricing structure to be a bit steep, especially for smaller teams or organizations. Additionally, while Confluence integrates well with other Atlassian products like Jira, it may lack seamless integration with certain third-party systems, which can be a dealbreaker for some. Performance issues, particularly with larger instances or complex workflows, have also been reported. Despite these drawbacks, Confluence shines in its ability to centralize information and foster collaboration. Its wiki-style platform allows teams to easily create, share, and organize documents, meeting notes, and project plans, making it a valuable tool for knowledge management and project transparency. The ability to track changes, comment on pages, and mention teammates ensures everyone stays on the same page, literally and figuratively. Confluence is best suited for teams and organizations that prioritize collaboration and knowledge sharing. Its flexibility and scalability make it a good fit for a wide range of industries and team sizes, from software development to marketing to HR. However, teams with tight budgets or those heavily reliant on integrations with non-Atlassian tools may want to explore alternative solutions. Ultimately, the decision of whether or not Confluence is the right fit depends on the specific needs and priorities of each team.

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How do you take your email and collaboration game to the next level? Zimbra Email and Collaboration software is a cost-effective solution known for its user-friendly web interface and comprehensive feature set. Users highlight its affordability compared to competitors like Microsoft Exchange, praising its ease of use and efficient management of emails, calendars, and documents. The platform is celebrated for its stability, robust security features, and reliable backups, ensuring data integrity and peace of mind. However, some users point out limitations in advanced tools and integrations with third-party software, suggesting room for improvement in these areas. For example, while Zimbra offers a highly customizable user interface, Gmail's standardized interface may be limiting for some users. Zimbra's strengths lie in its comprehensive feature set, including email, calendar, task management, and collaboration tools, making it a suitable option for businesses seeking an all-in-one solution. Its self-hosted model provides organizations with greater control over their data and security policies compared to cloud-based alternatives. However, the lack of advanced tools and limited third-party integrations might not meet the needs of larger enterprises or those requiring specialized functionalities. Overall, Zimbra emerges as a strong contender in the email and collaboration space, particularly for small to medium-sized businesses prioritizing affordability, ease of use, and a comprehensive feature set. Its focus on core functionalities and user-friendly design makes it an attractive option for organizations seeking a robust yet straightforward solution. However, businesses with complex workflows or a reliance on extensive third-party integrations might find Zimbra's offerings somewhat limited.

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