Confluence vs Zoom Workplace

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Our analysts compared Confluence vs Zoom Workplace based on data from our 400+ point analysis of Collaboration Software, user reviews and our own crowdsourced data from our free software selection platform.

Confluence Software Tool

Product Basics

Confluence is a shared workspace that helps businesses prepare, organize, collaborate and review project documents. Organizations can access information, resources and collaborate on marketing campaigns and product launches through its open modules. It can be deployed on-premise and hosted on the cloud.

It offers a centralized repository to access content according to project requirements. Employees can publish and access company data in a central location. Administrators can restrict access to confidential information and allow collaboration within closed groups. It lets employees prepare research reports, meeting notes and product requirements and managers edit and share feedback in documents. Businesses can delegate tasks to every employee and monitor changes.
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Zoom Workplace is a comprehensive software solution designed to enhance collaboration and streamline task management. It integrates various tools to facilitate seamless communication, project coordination, and document sharing among team members. This platform is particularly well-suited for businesses of all sizes that prioritize efficient teamwork and remote collaboration. Its intuitive interface and robust features make it ideal for organizations looking to improve productivity and maintain cohesive workflows.

Key benefits of Zoom Workplace include real-time collaboration, easy file sharing, and advanced project tracking capabilities. Popular features encompass video conferencing, chat functions, and integrated task management, all of which contribute to a more connected and productive work environment. Users often praise its user-friendly design and reliable performance, which stand out in comparison to similar products.

Pricing for Zoom Workplace can vary based on the number of users and specific needs of the organization. For detailed pricing information, it is recommended to contact SelectHub for a tailored quote.

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$4.89/User, Monthly
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Tailored to your specific needs
$13.32/User, Monthly, Freemium
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Tailored to your specific needs
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Chromebook
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Intuitive Structure: Organize everything in pages and spaces. Edit, create and discuss work in pages. Store team, individual employee and project pages in different spaces. 
  • Knowledge Base: Find and organize pages according to labels, advanced search and intuitive page hierarchy. Choose from over 75 customizable templates for different teams, including strategy, reports and planning. Integrate with Jira for development work or plans to update project roadmaps dynamically. 
  • Edit and Review Documents: Edit documents with the team in real time while publishing updates that highlight modifications. Add likes, comments and visual elements like GIFs, emojis and images. Take control of work progress by alerting team members when they are tagged or assigned tasks. 
  • Information Sharing: Provide staff open access to information while protecting sensitive content with permission restrictions. Stay updated with work in progress, recently accessed spaces and popular feeds and activity on personal homepages. Include everyone by sharing the latest news and announcements to ensure transparency.  
  • Integrations: Seamlessly integrate across the Atlassian suite to complete workflows and work from anywhere. Deliver projects faster by connecting project documentation with Jira. Use the Jira service desk to provide smart recommendations and resources. Organize and segment project tasks and subtasks by integrating with Trello. 
  • Quicker Work Completion: Prepare file lists, meeting notes, product requirements, project requirements and more faster with a rich content editor. Co-edit documents, research reports and other content with a track changes option for reviews. 
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  • Enhanced Collaboration: Facilitates seamless teamwork through real-time document sharing and editing, ensuring everyone stays on the same page.
  • Increased Productivity: Streamlines workflows by integrating with popular productivity tools like Slack and Trello, reducing the need to switch between applications.
  • Remote Accessibility: Allows team members to access workspaces from anywhere, promoting flexibility and supporting remote work initiatives.
  • Improved Communication: Offers high-quality video conferencing and chat features, making it easier to hold effective meetings and discussions.
  • Time Management: Includes scheduling tools that help organize meetings and deadlines, ensuring efficient use of time and resources.
  • Data Security: Employs robust encryption and compliance measures to protect sensitive information, giving peace of mind to users.
  • Scalability: Adapts to the needs of growing teams and organizations, providing scalable solutions that evolve with your business.
  • Cost Efficiency: Reduces travel and operational costs by enabling virtual meetings and remote collaboration, leading to significant savings.
  • Customizable Workflows: Allows for the creation of tailored workflows that match specific project requirements, enhancing efficiency and effectiveness.
  • Employee Engagement: Encourages active participation and engagement through interactive features like polls and Q&A sessions during meetings.
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  • Mobile Apps: Stay connected with teams and get updates on ongoing projects on-the-go using native mobile apps. Use any internet-connected device to keep in touch with important updates and work progress. 
  • Collaboration: Manage information access using permission settings at a granular level and let staff contribute to the knowledge base. Use version tracking to track individual contributions and get notified when updates are made. Keep an accurate and comprehensive knowledge base by maintaining an efficient feedback loop for collaborators. Use employee feedback, threads and comments into collective knowledge for better decision-making. 
  • Project Management: Store all tasks in a centralized space that is accessible to everyone. Organize all information scattered across emails, messages and apps in one single place that provides crucial project information like meeting notes, files, policies, people and more. Users can discuss, create and organize tasks with coworkers and teammates. Create product requirements and knowledge base and let every team member contribute through feedback or inline comments. 
  • Business Analytics: Track the most liked, viewed or accessed online pages via plugins or APIs to understand how an organization consumes knowledge. Get analytics-driven insights for smart decision making and transform business practices. 
  • Scalability: Access enterprise-grade solutions to scale across the entire organization and grow with business needs. Get enhanced security and administration with automated user provisioning and two-step verification enforced by SAML SSO. Protect data using Privacy Shield and GDPR compliant encryption in transit. Get unlimited storage, advanced admin controls, premium support and 99% uptime. 
  • Customizations: Use hundreds of applications in the Atlassian Marketplace to customize as per organization’s requirements. Access apps to personalize themes, diagrams, organization charts and workflows. 
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  • Video Conferencing: High-definition video meetings with up to 1,000 participants.
  • Screen Sharing: Share your entire screen or specific applications during meetings.
  • Breakout Rooms: Split your meeting into up to 50 separate sessions for focused discussions.
  • Virtual Backgrounds: Customize your background with images or videos to maintain privacy or add a professional touch.
  • Meeting Recording: Record meetings locally or to the cloud for future reference and sharing.
  • Chat Functionality: Real-time messaging with file sharing, emojis, and searchable history.
  • Webinars: Host webinars with up to 10,000 attendees, featuring Q&A, polling, and attendee engagement tools.
  • Integration with Calendar Systems: Seamlessly schedule and join meetings through integrations with Google Calendar, Outlook, and more.
  • Security Features: End-to-end encryption, waiting rooms, and password protection to ensure secure meetings.
  • Whiteboarding: Collaborative whiteboard tools for brainstorming and visual collaboration during meetings.
  • Mobile Accessibility: Full-featured mobile apps for iOS and Android, allowing you to join meetings on the go.
  • Zoom Rooms: Hardware solutions for conference rooms, enabling seamless integration with Zoom software.
  • Transcription Services: Automatic transcription of recorded meetings for easy review and documentation.
  • Polling and Q&A: Engage participants with live polls and Q&A sessions during webinars and meetings.
  • Third-Party Integrations: Connect with popular tools like Slack, Salesforce, and Microsoft Teams for enhanced productivity.
  • Customizable User Interface: Tailor the meeting interface to suit your preferences and workflow.
  • Analytics and Reporting: Detailed usage reports and analytics to track meeting metrics and participant engagement.
  • Live Streaming: Stream meetings and webinars to platforms like YouTube and Facebook Live for broader reach.
  • Personal Meeting ID: Create a unique, reusable meeting ID for recurring meetings and easy access.
  • Multi-Language Support: Interface and support available in multiple languages to cater to a global audience.
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Product Ranking

#37

among all
Collaboration Software

#59

among all
Collaboration Software

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User Sentiment Summary

Great User Sentiment 4871 reviews
Excellent User Sentiment 75416 reviews
83%
of users recommend this product

Confluence has a 'great' User Satisfaction Rating of 83% when considering 4871 user reviews from 2 recognized software review sites.

90%
of users recommend this product

Zoom Workplace has a 'excellent' User Satisfaction Rating of 90% when considering 75416 user reviews from 4 recognized software review sites.

n/a
4.5 (55888)
4.1 (3769)
4.6 (14018)
4.4 (1102)
4.6 (72)
n/a
4.1 (5438)

Awards

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Zoom Workplace stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Centralized Knowledge Base: Information is easily searchable and accessible in one location, reducing time spent looking for project details and documents.
Collaboration Features: Real-time editing and commenting on project plans and documents promotes teamwork and keeps everyone on the same page.
Customization: The platform can be tailored to specific project needs and workflows, ensuring it's a good fit for various teams and projects.
Integrations: Confluence integrates with other popular project management tools, creating a seamless workflow and reducing the need to switch between multiple applications.
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AI-Powered Assistance: Zoom Workplace provides an AI Companion that can help with tasks like writing emails, summarizing meetings, and brainstorming ideas.
Centralized Collaboration: The platform combines various tools like video meetings, team chat, and file sharing, eliminating the need for multiple applications.
Enhanced Meeting Experience: Features like multi-speaker view, continuous meeting chat, and document collaboration improve the quality and effectiveness of virtual meetings.
Streamlined Workflows: Integration with popular productivity tools like calendar apps and project management software helps streamline tasks and manage meetings efficiently.
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Clunky Interface: The user interface can feel outdated and cumbersome, making navigation and content creation less intuitive than in other platforms with more modern designs.
Limited Project Management: Confluence lacks native features for robust project management, such as Gantt charts or Kanban boards, often requiring integrations or workarounds to achieve essential project tracking functionalities.
Search Challenges: Finding specific content within Confluence can be difficult due to limitations in the search functionality, especially in instances with a large volume of documents or an inconsistent organizational structure.
Formatting Complexities: Achieving desired formatting can be a frustrating experience, often involving trial and error or the need to delve into wiki markup language, which presents a steeper learning curve for users accustomed to more user-friendly editors.
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AI Summaries: Users report occasional issues with the accuracy and reliability of AI-generated summaries.
Update Notifications: Some users have expressed a desire for clearer communication and more noticeable notifications regarding platform updates.
Text Messaging Limitations: Zoom Workplace lacks a built-in feature for sending text messages directly within the platform, which can be inconvenient for users who prefer to keep communication consolidated.
Chat Thread Management: Navigating and managing chat threads within Zoom Workplace can become cumbersome and difficult to follow, especially in conversations with numerous messages or participants.
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Confluence, a collaboration and knowledge base software by Atlassian, has garnered a mixed bag of user reviews over the past year. While many appreciate its user-friendly interface and robust features for document creation, version control, and task management, others point out its limitations. Some users find the pricing structure to be a bit steep, especially for smaller teams or organizations. Additionally, while Confluence integrates well with other Atlassian products like Jira, it may lack seamless integration with certain third-party systems, which can be a dealbreaker for some. Performance issues, particularly with larger instances or complex workflows, have also been reported. Despite these drawbacks, Confluence shines in its ability to centralize information and foster collaboration. Its wiki-style platform allows teams to easily create, share, and organize documents, meeting notes, and project plans, making it a valuable tool for knowledge management and project transparency. The ability to track changes, comment on pages, and mention teammates ensures everyone stays on the same page, literally and figuratively. Confluence is best suited for teams and organizations that prioritize collaboration and knowledge sharing. Its flexibility and scalability make it a good fit for a wide range of industries and team sizes, from software development to marketing to HR. However, teams with tight budgets or those heavily reliant on integrations with non-Atlassian tools may want to explore alternative solutions. Ultimately, the decision of whether or not Confluence is the right fit depends on the specific needs and priorities of each team.

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Can Zoom Workplace help teams reach peak productivity, or will it leave them feeling zoomed out? User reviews from the last year suggest that Zoom Workplace is a powerful tool for businesses looking to streamline communication and collaboration, particularly those already familiar with the Zoom ecosystem. Users rave about its intuitive interface, robust video conferencing capabilities, and seamless integration with other Zoom products. For instance, one user praised the platform's ability to handle large meetings with up to 1,000 participants without a hitch, a feature unmatched by some competitors like Microsoft Teams. However, while Zoom Workplace excels in video conferencing and AI-driven features like the AI Companion, some users point out that its document collaboration features may not be as comprehensive as those offered by competitors like Microsoft 365 or Google Workspace. This suggests that Zoom Workplace might be best suited for businesses that heavily rely on video conferencing and communication tools, rather than those needing extensive document collaboration features. In essence, Zoom Workplace is like a well-equipped conference room – perfect for meetings and presentations, but you might need to look elsewhere for a comprehensive office suite. It's a strong contender for businesses prioritizing seamless communication and video conferencing, especially those already integrated into the Zoom ecosystem.

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