Rocket Chat vs Microsoft 365 Education

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Our analysts compared Rocket Chat vs Microsoft 365 Education based on data from our 400+ point analysis of Collaboration Software, user reviews and our own crowdsourced data from our free software selection platform.

Rocket Chat Software Tool

Product Basics

Rocket Chat is a versatile communication platform designed to streamline team collaboration and enhance productivity. It offers a comprehensive suite of features including real-time messaging, video conferencing, file sharing, and integrations with various third-party applications. This software is particularly well-suited for industries such as technology, healthcare, finance, and education, where secure and efficient communication is paramount.

One of the standout benefits of Rocket Chat is its open-source nature, allowing for extensive customization and scalability to meet specific organizational needs. Users appreciate its robust security measures, including end-to-end encryption and compliance with data protection regulations. Popular features include threaded conversations, customizable user roles, and a powerful API for seamless integration with existing workflows.

Compared to similar products, Rocket Chat is praised for its flexibility and cost-effectiveness. Pricing details can vary based on deployment options and user requirements, so it's advisable to contact SelectHub for a tailored quote.

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Microsoft 365 Education is a comprehensive suite of tools designed to enhance the educational experience for students, educators, and administrators. It integrates productivity applications like Word, Excel, and PowerPoint with collaborative tools such as Teams, OneNote, and SharePoint. This platform is particularly suited for K-12 schools, higher education institutions, and educational organizations due to its robust features that support remote learning, classroom management, and administrative tasks.

One of the standout benefits of Microsoft 365 Education is its ability to facilitate seamless communication and collaboration among students and teachers. Features like real-time co-authoring, virtual classrooms, and assignment tracking streamline the educational process. Additionally, the platform's security and compliance measures ensure that sensitive educational data is protected.

Compared to similar products, users often highlight the intuitive interface and integration capabilities of Microsoft 365 Education. Pricing varies based on the specific needs and size of the institution, so it is recommended to contact SelectHub for a tailored quote.

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$4/User, Monthly, Freemium
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Tailored to your specific needs
$2.50/User, Monthly, Freemium
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Tailored to your specific needs
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Product Assistance

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Videos
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Enhanced Collaboration: Rocket Chat facilitates seamless team collaboration by integrating multiple communication channels into one platform, allowing for real-time messaging, file sharing, and video conferencing.
  • Customizable Workflows: The software supports extensive customization options, enabling businesses to tailor workflows and communication channels to meet specific organizational needs.
  • Data Security: With end-to-end encryption and compliance with data protection regulations, Rocket Chat ensures that sensitive information remains secure and private.
  • Cost Efficiency: By consolidating various communication tools into one platform, Rocket Chat reduces the need for multiple subscriptions, thereby lowering operational costs.
  • Open Source Flexibility: As an open-source platform, Rocket Chat allows organizations to modify and extend the software to fit unique requirements, fostering innovation and adaptability.
  • Scalability: Rocket Chat can scale to accommodate growing teams and increasing communication demands, making it suitable for both small businesses and large enterprises.
  • Integration Capabilities: The platform integrates with a wide range of third-party applications, such as CRM systems and project management tools, streamlining workflows and enhancing productivity.
  • Improved Customer Support: By utilizing Rocket Chat's omnichannel support features, businesses can provide timely and efficient customer service through various communication mediums, including live chat and social media.
  • Remote Work Enablement: Rocket Chat supports remote work by providing a unified communication platform that keeps distributed teams connected and engaged, regardless of their physical location.
  • Community Support: Being part of an active open-source community, Rocket Chat users benefit from shared knowledge, regular updates, and community-driven improvements.
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  • Enhanced Collaboration: Microsoft 365 Education facilitates real-time collaboration among students and teachers through tools like Microsoft Teams, enabling seamless group projects and discussions.
  • Accessibility Features: Built-in accessibility tools such as Immersive Reader and Dictation help ensure that all students, including those with disabilities, can participate fully in their education.
  • Cost-Effective: Schools can save on software and hardware costs by leveraging cloud-based applications, reducing the need for expensive infrastructure.
  • Data Security: Advanced security features protect sensitive student and staff data, ensuring compliance with educational data protection regulations.
  • Streamlined Communication: Integrated email and calendar functions help streamline communication between teachers, students, and parents, making it easier to schedule meetings and share updates.
  • Personalized Learning: Tools like OneNote and Microsoft Forms allow for personalized learning experiences, enabling teachers to tailor content to individual student needs.
  • Professional Development: Access to a wide range of training resources and professional development courses helps educators stay current with the latest teaching strategies and technologies.
  • Remote Learning Support: Comprehensive remote learning capabilities ensure that education can continue uninterrupted, regardless of physical location, through virtual classrooms and online assignments.
  • Resource Management: Efficiently manage educational resources and materials with SharePoint, making it easier to organize and distribute content to students and staff.
  • Scalability: Easily scalable to accommodate the needs of small schools to large educational institutions, ensuring that the software grows with your organization.
  • Integration with Existing Systems: Seamlessly integrates with other educational tools and platforms, reducing the learning curve and enhancing overall productivity.
  • Student Engagement: Interactive tools like Sway and PowerPoint help create engaging and dynamic presentations, capturing students' attention and enhancing learning outcomes.
  • Time Management: Tools like Planner and To-Do help students and teachers manage their time effectively, keeping track of assignments, deadlines, and tasks.
  • Environmental Impact: Reduces the need for paper-based materials, contributing to a more sustainable and environmentally friendly educational environment.
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  • Team Collaboration: Enable single-channel conversations with transparent interactions. Improve organizational workflow with private and public messaging threads, push notifications, discussions, file sharing, multi-language interface, mentions, message history and video-based team chat. 
  • Organized Customer Service: Engage with customers on a single communication platform. Shorten response times, categorize conversations, prioritize and configure chats, create a support help desk, answer queries and centralize customer service. 
  • In-App Functionality: Regulate and simplify the workflow in real time through the mobile screen. Send encrypted private and direct messages, share files, images and attachments, enable Live Chat and customize the user interface with various themes and integrations on the mobile application. 
  • Apps and Integrations: Sync with third-party applications to manage data, monitor assigned tasks on a single platform, refine customer service, improve operations and boost team productivity. Supports integration with Trello, GitHub, Sentry, BitRocket and more. 
  • Chatbot Messaging: Automate the communication process and accelerate customer service with seamless bot integrations. Build a conversational interface with an in-depth language understanding, machine learning engines and human-friendly functionality. 
  • Open Source: Rocket Chat is an open-source platform, allowing for extensive customization and flexibility in deployment.
  • Real-Time Messaging: Facilitates instant communication with features like group chats, direct messages, and threaded conversations.
  • Video and Audio Conferencing: Integrated video and audio call capabilities support seamless virtual meetings and collaborations.
  • Screen Sharing: Users can share their screens during video calls, enhancing collaborative efforts and presentations.
  • File Sharing: Supports the sharing of various file types, including documents, images, and videos, directly within the chat interface.
  • End-to-End Encryption: Ensures secure communication by encrypting messages from sender to recipient.
  • Custom Integrations: Offers APIs and webhooks for integrating with other tools and services, such as CRM systems and project management software.
  • Multi-Platform Support: Available on multiple platforms, including web, desktop (Windows, macOS, Linux), and mobile (iOS, Android).
  • Role-Based Permissions: Administrators can assign roles and permissions to users, controlling access to various features and data.
  • Custom Emojis and Reactions: Users can create and use custom emojis and reactions to enhance communication and expressiveness.
  • LDAP and SSO Integration: Supports LDAP and Single Sign-On (SSO) for streamlined user authentication and management.
  • Omnichannel Support: Centralizes customer interactions from various channels, including email, social media, and live chat, into a single interface.
  • Message Pinning and Bookmarking: Allows users to pin important messages and bookmark conversations for easy reference.
  • Audit and Compliance: Provides tools for auditing and ensuring compliance with industry standards and regulations.
  • Customizable User Interface: Users can personalize their interface with themes, custom layouts, and branding options.
  • Push Notifications: Keeps users informed of new messages and updates through real-time push notifications.
  • Chatbots and Automation: Supports the integration of chatbots to automate routine tasks and enhance user interaction.
  • Data Import and Export: Facilitates the migration of data to and from Rocket Chat, ensuring continuity and ease of transition.
  • Multi-Language Support: Offers support for multiple languages, making it accessible to a global user base.
  • Analytics and Reporting: Provides insights into user activity and system performance through detailed analytics and reporting tools.
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  • Microsoft Teams Integration: Facilitates virtual classrooms, enabling real-time collaboration and communication among students and educators.
  • OneNote Class Notebook: Provides a digital notebook for each student, allowing for personalized learning and easy sharing of notes and assignments.
  • Office Suite Access: Includes Word, Excel, PowerPoint, and other essential productivity tools, available both online and offline.
  • Learning Tools: Features like Immersive Reader and Dictation support diverse learning needs, enhancing accessibility and comprehension.
  • Assignments and Grades: Streamlines the creation, distribution, and grading of assignments within Microsoft Teams, offering a centralized platform for educators.
  • Forms for Quizzes and Surveys: Enables the creation of interactive quizzes and surveys to assess student understanding and gather feedback.
  • Stream for Video Content: Allows educators to upload, share, and manage video content securely, supporting flipped classroom models and remote learning.
  • Planner and To-Do: Helps students and teachers organize tasks and manage projects efficiently, promoting better time management and productivity.
  • Advanced Security Features: Includes data encryption, multi-factor authentication, and compliance with educational data protection regulations.
  • Collaboration Spaces: Facilitates group projects and peer collaboration through shared documents and workspaces in OneDrive and SharePoint.
  • Integration with Learning Management Systems (LMS): Seamlessly connects with popular LMS platforms like Moodle and Canvas, enhancing the overall learning experience.
  • Analytics and Insights: Provides educators with data-driven insights into student performance and engagement, helping to tailor instruction to individual needs.
  • Accessibility Features: Includes tools like screen readers, high contrast modes, and keyboard shortcuts to support students with disabilities.
  • Professional Development Resources: Offers training and resources for educators to enhance their teaching skills and effectively integrate technology into their classrooms.
  • Cloud Storage: Provides ample cloud storage through OneDrive, ensuring that students and educators can access their files from anywhere, at any time.
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Product Ranking

#66

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Collaboration Software

#76

among all
Collaboration Software

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User Sentiment Summary

Great User Sentiment 357 reviews
Excellent User Sentiment 16018 reviews
83%
of users recommend this product

Rocket Chat has a 'great' User Satisfaction Rating of 83% when considering 357 user reviews from 3 recognized software review sites.

92%
of users recommend this product

Microsoft 365 Education has a 'excellent' User Satisfaction Rating of 92% when considering 16018 user reviews from 2 recognized software review sites.

3.8 (105)
4.6 (2295)
4.27 (140)
n/a
4.3 (112)
4.6 (13723)

Awards

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Microsoft 365 Education stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Usability: 66% of reviews on this aspect said that the software is simple and easy to use.
Integrations: 75% of users mentioning this appreciated the variety of integrations and that they work smoothly.
Communication: 60% of users who commented on this feature stated the software offers a flexible suite for messaging, including private chats for team members, and file-sharing.
Customer Service: The support team is responsive, according to 70% of users who reviewed this aspect.
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Enhanced Collaboration: Microsoft Teams and OneDrive facilitate seamless sharing of resources and communication, allowing students and educators to connect and collaborate effectively.
Personalized Learning: Tools like OneNote empower educators to tailor lesson plans in real-time, catering to individual student needs and promoting dynamic engagement.
Robust Security: Microsoft 365 Education prioritizes data protection with built-in security features and data control measures, safeguarding sensitive information.
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User Experience Shortcomings: While generally user-friendly, some features can be confusing or underdeveloped, potentially impacting productivity.
Technical Expertise Required: Fully utilizing Rocket.Chat's customization and integration capabilities may require a certain level of technical expertise, potentially posing a challenge for non-technical users.
Documentation and Maintenance Issues: Some users have reported issues with documentation and maintenance, which could lead to difficulties in troubleshooting and ongoing platform management.
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Integration Challenges: Some users have reported difficulties syncing in-house applications with Microsoft 365 updates, potentially causing workflow disruptions.
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Is Rocket Chat stellar or will it fall to Earth? Rocket Chat is a highly customizable and cost-effective open-source chat application that has garnered generally positive reviews from users. Its robust messaging capabilities, good voice quality, and easy integration with platforms like Slack and Teams make it a strong contender in the market. Users particularly appreciate its flexibility, enabling them to tailor the platform to their specific needs. This high level of customization is a key differentiating factor, allowing businesses to create a unique communication hub that aligns with their branding and workflows. However, some users have reported inconsistencies in call quality and occasional difficulties with documentation. Despite these minor drawbacks, Rocket Chat's strengths, such as its cost-effectiveness compared to competitors like Troop Messenger and GetStream, make it a compelling option for startups and organizations seeking a versatile communication solution. Its open-source nature provides a level of transparency and control that is often absent in proprietary software. Overall, Rocket Chat is best suited for tech-savvy teams who are comfortable with a bit of customization and can navigate potential hiccups with documentation. Its affordability, flexibility, and robust feature set make it a valuable tool for businesses looking to streamline their communication and collaboration efforts.

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Is Microsoft 365 Education a gold star student in the digital classroom, or is it headed for detention? User reviews from the past year suggest that this software suite is a high achiever, particularly lauded for its robust features that empower educators to create dynamic and personalized learning experiences. For instance, OneNote, a standout tool within the suite, enables real-time lesson customization and student engagement, leading to improved learning outcomes. Users consistently highlight the platform's collaborative capabilities as a key strength, drawing parallels to Google Workspace. The seamless integration of applications like Word, Excel, PowerPoint, and Teams, particularly within Windows-based environments, facilitates a fluid workflow for both educators and students. Security is another area where Microsoft 365 Education shines, with robust measures like data encryption and multi-factor authentication providing peace of mind. However, some users have voiced concerns about the challenges of maintaining synchronization with in-house applications due to frequent updates. The sheer breadth of features can also feel overwhelming at times, particularly for educators who are less tech-savvy. Overall, Microsoft 365 Education emerges as a comprehensive and secure platform tailored for the modern educational landscape. Its strength lies in its ability to foster engaging learning experiences, streamline collaboration, and alleviate security concerns. While the learning curve and integration hiccups might pose initial hurdles, the platform's benefits far outweigh its drawbacks, making it an ideal choice for institutions seeking a future-ready solution to elevate their educational endeavors.

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