Home > Compensation Management Software > CaptivateIQ > CaptivateIQ vs Varicent

CaptivateIQ vs Varicent

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Our analysts compared CaptivateIQ vs Varicent based on data from our 400+ point analysis of Compensation Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
CaptivateIQ Software Tool
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Varicent Software Tool
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Product Basics

CaptivateIQ is a no-code solution dedicated to helping organizations and individuals develop rewarding compensation plans for hardworking employees. It encourages team motivation through fair payment and incentives. It is flexible and automated to help companies save time and avoid errors.

Devise compensation plans, share insights, make clear and error-free commissions, and help organizations make better decisions. Connect with different data sources and automate the whole process as needed.
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Varicent is a software provider that helps industries boost productivity and workforce motivation through incentives and sales performance management. It has an experienced team and preeminent partners that enable organizations to improve performance and drive profitability. The company mainly offers two resources — Diversity and Gender pay apps and a scholarship program called E.D.G.E.

It provides automating calculations, analyzing incentive compensation plans, managing sales territory assignments, accessing real-time performance dashboards, handling transaction inquiries, establishing a workflow for collaboration and making evidence-based decisions. The offerings are also categorized based on the need, role and services for ease of access.
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$7,200/User, Annually
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$56/User, Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
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Knowledge Base
24/7 Live Support

Product Insights

  • Access Required Data: Get access to necessary set-up data and process commission calculations. Transform imported data to create new custom values without altering raw data. Set up real-time sync or customize a schedule to fetch required data. Keep the commission cycle up to date with data integrations. 
  • Leverage Reports and Insights: Create visualizations across any part of the compensation data to identify trends by team, region, commission plan and more. Save time creating multiple reports by applying filters to segment dashboards and drill into the data. See the raw data table to better understand visualizations. 
  • Design Effective Compensation Plans: Set up commission plans without the constraints of pre-defined templates. Import employee data, set up plan logic and automate calculations on the fly. 
  • Save Time and Effort: Leverage the powerful data ingestion layer to massage data into a commission-ready state directly on the platform to save hours cleaning files ahead of time. Confidently set up calculations using a library of pre-built formulas and tooltips. Automate calculations and catch potential errors using the dynamic calculation engine. 
  • Resolve Pay Disputes Faster: Manage internal communications alongside commission data for faster resolutions. Put an end to tedious approval cycles and ensure every payout is correct before it’s distributed using the approvals workflow. 
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  • Automate Calculations: Configure and schedule data imports to access transactions, products, customers and other data whenever needed. Schedule automated calculations to keep dashboards and reports updated and provide visibility to the sales team. Save money by reducing or eliminating under and overpayments. 
  • Streamline Sales Operations: Assign sales team quotas and optimally allocate the financial objectives to all sales channels and resources using the quota program. Effectively allot and communicate job expectations, planning and monitoring for better workflow and increased productivity. Plan and review payment actions and enforce policies around crediting eligibility. 
  • Identify Opportunities: Align corporate goals with sales methodologies and ensure sales efficiency. Predict future sales and direct the team accurately to meet the required quotas. Stay ahead of the competitors by discovering new opportunities via data recovery and augmented intelligence. 
  • Analyze Compensation Plans: Highlight and avoid abnormal results by tracking the outliers in the sales incentive compensation plans. View reports and compare the corporate strategy with the payout plan measures to ensure efficiency. Create model scenarios and check their effect on sales performance and payouts. 
  • Manage Sales Assignments: Manage sales assignments and quota targets by rep, account, product, geographic location or any other attribute. Create territory crediting rules to credit the right people and encourage fairness at work. Avoid missing market opportunities by identifying and realigning sales territory coverage gaps. 
  • Establish Workflows: Configure simple or complex workflows and routing processes. Automate payout calculations and quota relief to follow a routing process that requires review and approval by sales and finance leaders. Communicate compensation plans properly via a multi-level workflow and routing process. 
  • Track and Monitor Sales Performance: Manage all end-to-end processes using the integrated platform. Plan territories and quotas, improve revenue operations and pay sellers on time using the SPM solutions suite. 
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  • Compensation Reports: Get automated compensation reports and insights on how salary is distributed and the current pay standards for a specific role in the market. Automatically sync commission data to power reliable reports in real time across every team. Save time collecting and cleaning data by integrating the data source directly into the commission system. 
  • Performance Reports: Keep track of the individual and team performance reports to ensure fair pay and incentives. 
  • Dispute Manager: Communicate, raise queries and resolve disputes with the Inquiries feature. Boost performance and create more efficient workflows. 
  • Flexible Design: Design detailed compensation plans as needed. Assign tasks, divide incentives, choose the factors affecting incentives and pay and much more. 
  • Hierarchical Plans and Management: Manage each level of operation and salary distribution with a descriptive sales hierarchy. 
  • Manage Assignments and Quotas: Assign rewarding tasks and track progress and achievements. Implement fair pay and rewarding incentives for boosting productivity. 
  • Plan and Document Agreements: Create important documents and agreements to maintain a written record of settlements and compensation distributions. Keep and manage all documentation from a single place. 
  • Compensation Statement Calculation: Present the total benefits offered to an employee on an annual basis in the form of a compensation statement using the compensation statement calculator. Eliminate the process of manually re-entering data or making updates.  
  • Splits and Overrides: Use the splits and overrides feature to avoid any errors in commission calculation.
  • Commission and Incentives Planner: Use the commission estimator to decide the right commission for each role by comparing market standards. 
  • Commission Contract Management: Create and send new employee-specific compensation plans when teams grow. 
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  • Revenue Intelligence: Leverage revenue insights from marketing sources to improve forecasting accuracy and sales pipeline management. 
  • Real-Time Performance Dashboards: Create reports and dashboards for monitoring KPIs and staying consistent with business goals and objectives. Explore data patterns using augmented intelligence and get access to hidden insights and opportunities. 
  • Territory and Quota Planning: Assign and manage territory assignments and quota targets based on accounts, products, location or other attributes to minimize coverage gaps. 
  • Symon.ai: Enhance sales performance management with AI using symon.ai. Eliminate the need for data scientists by implementing flexible machine learning. 
  • Integrations: Integrate with other solutions to centralize data and align business processes. Connect to systems like CRM, HRIS, BI and more. Extract, transform and load data from other enterprise solutions using the Data Import Wizard. Save time and eliminate data entry errors by scheduling and automating data imports from external systems. 
  • Compensation Administration: Optimize incentive payout plans aligned with corporate strategies and objectives to motivate the sales team. 
  • Augmented Intelligence: Leverage artificial intelligence and natural language processing to automate responses to salesperson questions. Guide salespeople to their plan agreements and avoid confusion. Check the model regularly to prevent inaccurate compensation for specific sales transactions. 
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Product Ranking

#31

among all
Compensation Management Software

#43

among all
Compensation Management Software

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User Sentiment Summary

Excellent User Sentiment 3341 reviews
Great User Sentiment 276 reviews
94%
of users recommend this product

CaptivateIQ has a 'excellent' User Satisfaction Rating of 94% when considering 3341 user reviews from 4 recognized software review sites.

89%
of users recommend this product

Varicent has a 'great' User Satisfaction Rating of 89% when considering 276 user reviews from 3 recognized software review sites.

4.6 (1637)
4.5 (120)
4.85 (746)
n/a
4.9 (741)
n/a
n/a
4.5 (64)
4.5 (217)
4.4 (92)

Awards

CaptivateIQ stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Salesforce Integration: 83% of the reviewers said that the Salesforce integration provides real-time data sync and helps export information.
Service and Support: Almost all reviewers mentioned that the implementation and support executives provided helpful assistance whenever and however needed.
Accessible UI: About 80% of users said the platform is neatly designed, intuitive and easy to navigate.
Automation: About 90% of reviewers said they benefited from its automated calculations and ability to make revisions and avoid errors.
KPI Monitoring: Almost all reviewers said the KPI monitoring tools were helpful, and they could view deals closed per month and receive email notifications for report summaries.
Sharing and Collaboration: Nearly 67% of reviewers said they were able to see their performance in real time, escalate feedback and send publish notifications.
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Flexible and Customizable: Users appreciate that Varicent can be tailored to their organization's specific compensation processes, such as bonus calculations or merit increases.
User-Friendly Interface: Many users find the system easy to navigate and use, even for those who are not tech-savvy.
Improved Efficiency: Varicent automates many compensation-related tasks, which saves time and reduces errors.
Data Insights: The platform provides robust reporting and analytics features that help organizations make informed compensation decisions.
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Steep Learning Curve: According to 60% of reviewers, as a new admin, it can be challenging to understand how the system is built as there are many moving parts.
Speed: Depending on how the plan is written and developed, it can take a long time to process changes. Setting up and testing formulas also takes a considerable amount of time.
Missing Graphs: Most users said that there are no graphs to summarize and present data.
Missing Chat Feature: Around 33% of reviewers said it would be better if a built-in chat feature was available.
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Difficult to Use: Users have reported that Varicent can be difficult to use, especially for those who are not familiar with compensation management software. Some have found the interface to be clunky and unintuitive.
Limited Reporting Capabilities: Some users have expressed frustration with Varicent's reporting capabilities, finding them to be limited and inflexible. They've noted difficulty in creating custom reports or extracting specific data points.
Poor Customer Support: Several users have reported issues with Varicent's customer support. They've described slow response times and a lack of helpfulness in resolving technical issues.
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The software is recommended by almost every reviewer. The UI is neat, and the support team is excellent at helping people adjust to the software. The integration with Salesforce is helpful for real-time data syncing and exporting. There were a few negative reviews that talked about some missing features like chat support and graphics.

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Is Varicent a variable you should consider for your compensation management needs? Recent user reviews suggest that while Varicent offers a comprehensive suite of features, it may not be the perfect fit for every organization. Users praise its robust customization options, allowing for tailoring to specific organizational needs, which is particularly beneficial for companies with complex compensation structures. However, some users find the interface less intuitive than competitors like Lattice, requiring more time for training and adoption. A key differentiator is Varicent's focus on sales performance management, with features like "clawback" calculations and pipeline-based earning projections, making it ideal for businesses with sales-driven compensation models. Ultimately, Varicent is best suited for larger enterprises with intricate compensation plans, particularly those heavily reliant on sales performance. Its strength lies in its ability to handle complex calculations and provide granular insights into sales compensation. However, organizations prioritizing user-friendliness and a more streamlined interface might find other solutions more appealing.

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Screenshots

Top Alternatives in Compensation Management Software

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Xactly Incent

Related Categories

Sales Commission Software
Sales Performance Management Software
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Sales Commission Software
Sales Performance Management Software
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Head-to-Head Comparison

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CaptivateIQ VS SAP Commissions

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