Salary.com vs CaptivateIQ

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Our analysts compared Salary.com vs CaptivateIQ based on data from our 400+ point analysis of Compensation Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Salary.com Software Tool

Product Basics

Salary.com is a compensation suite. It helps companies manage compensation expenditures using real-time analytics. Provides a reliable record of employee pay levels, best practices, trends and policies related to compensation processes.

Experienced teams help businesses understand the industry to suit business needs. Integrated with actionable content, it helps users make better decisions about payments, recruiting and retaining top talent.
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CaptivateIQ is a no-code solution dedicated to helping organizations and individuals develop rewarding compensation plans for hardworking employees. It encourages team motivation through fair payment and incentives. It is flexible and automated to help companies save time and avoid errors.

Devise compensation plans, share insights, make clear and error-free commissions, and help organizations make better decisions. Connect with different data sources and automate the whole process as needed.
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$7,200/User, Annually
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Tailored to your specific needs
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Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

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Phone
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24/7 Live Support

Product Insights

  • Make Better Decisions: Get detailed data insights and make pay decisions with confidence. Quickly and accurately price jobs while analyzing compensation pay practices. Explore new intersections between market, company and employee data using enhanced data integrations. Access important information using powerful tools and streamlined workflows.  
  • Maintain Salary Structures: Accurately reflect and manage pay practices across job families, departments or divisions. Visualize proposed structure changes using flexible modeling tools. 
  • Streamline Communications: Communicate critical pay data to managers and business leaders with presentation-ready reports. Ensure accurate pay conversations. 
  • Build Global Compensation Programs: Use HR-reported, high-quality data validated by experts to build and support global compensation programs. 
  • Leverage Comprehensive Databases: Instantly find minimum wage data for tipped and non-tipped employees across the US. Assess planned changes in minimum wage based on future dates. Identify how company size, location or industry affects minimum wages across the US. 
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  • Access Required Data: Get access to necessary set-up data and process commission calculations. Transform imported data to create new custom values without altering raw data. Set up real-time sync or customize a schedule to fetch required data. Keep the commission cycle up to date with data integrations. 
  • Leverage Reports and Insights: Create visualizations across any part of the compensation data to identify trends by team, region, commission plan and more. Save time creating multiple reports by applying filters to segment dashboards and drill into the data. See the raw data table to better understand visualizations. 
  • Design Effective Compensation Plans: Set up commission plans without the constraints of pre-defined templates. Import employee data, set up plan logic and automate calculations on the fly. 
  • Save Time and Effort: Leverage the powerful data ingestion layer to massage data into a commission-ready state directly on the platform to save hours cleaning files ahead of time. Confidently set up calculations using a library of pre-built formulas and tooltips. Automate calculations and catch potential errors using the dynamic calculation engine. 
  • Resolve Pay Disputes Faster: Manage internal communications alongside commission data for faster resolutions. Put an end to tedious approval cycles and ensure every payout is correct before it’s distributed using the approvals workflow. 
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  • Customization: Customize it to accommodate unique business processes. Create new fields, objects and workflows and assign review tasks to attain streamlined processes. 
  • Automation: Automate workflows by setting triggers and alerts that notify the right people to take action when needed. Maintain compliances per state mandates and federal regulations using built-in compliance features. Automate identification and flagging of unauthorized access and behavior. 
  • Global Access: Leverage location profiles, an automated currency converter tool and multiple language options to maintain and configure compensation globally. 
  • Data Management: Arrange and manage compensation data by creating compensation hierarchies and providing managers with relevant team information. Import, export and access compensation data within the system. 
  • Mobile Accessibility: Access it on mobile devices, receive reports and alerts, and create compensation rewards, packages and allowance plans with specific components and notifications. 
  • Compensation Structuring: Plan and structure compensation pools and hierarchies, including fixed and variable amounts. 
  • Integration: Integrate APIs and specify how the software interacts with other solutions. 
  • Progress Reports: Create compiled and detailed reports of compensation data using trends and graphics from analytics dashboards. Use analytical tools to track important business metrics and progress. 
  • Collaborative Dashboard: Use the centralized dashboard to interact and collaborate with other users. 
  • Data Sharing: Distribute and share content across job boards, social media, and websites. 
  • CompAnalyst: Leverage CompAnalyst to create, edit and model salary structures. Create new structures based on market data or an existing library structure. 
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  • Compensation Reports: Get automated compensation reports and insights on how salary is distributed and the current pay standards for a specific role in the market. Automatically sync commission data to power reliable reports in real time across every team. Save time collecting and cleaning data by integrating the data source directly into the commission system. 
  • Performance Reports: Keep track of the individual and team performance reports to ensure fair pay and incentives. 
  • Dispute Manager: Communicate, raise queries and resolve disputes with the Inquiries feature. Boost performance and create more efficient workflows. 
  • Flexible Design: Design detailed compensation plans as needed. Assign tasks, divide incentives, choose the factors affecting incentives and pay and much more. 
  • Hierarchical Plans and Management: Manage each level of operation and salary distribution with a descriptive sales hierarchy. 
  • Manage Assignments and Quotas: Assign rewarding tasks and track progress and achievements. Implement fair pay and rewarding incentives for boosting productivity. 
  • Plan and Document Agreements: Create important documents and agreements to maintain a written record of settlements and compensation distributions. Keep and manage all documentation from a single place. 
  • Compensation Statement Calculation: Present the total benefits offered to an employee on an annual basis in the form of a compensation statement using the compensation statement calculator. Eliminate the process of manually re-entering data or making updates.  
  • Splits and Overrides: Use the splits and overrides feature to avoid any errors in commission calculation.
  • Commission and Incentives Planner: Use the commission estimator to decide the right commission for each role by comparing market standards. 
  • Commission Contract Management: Create and send new employee-specific compensation plans when teams grow. 
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Product Ranking

#15

among all
Compensation Management Software

#31

among all
Compensation Management Software

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User Sentiment Summary

Great User Sentiment 231 reviews
Excellent User Sentiment 3341 reviews
88%
of users recommend this product

Salary.com has a 'great' User Satisfaction Rating of 88% when considering 231 user reviews from 3 recognized software review sites.

94%
of users recommend this product

CaptivateIQ has a 'excellent' User Satisfaction Rating of 94% when considering 3341 user reviews from 4 recognized software review sites.

4.4 (224)
4.6 (1637)
n/a
4.85 (746)
5.0 (2)
4.9 (741)
4.4 (5)
4.5 (217)

Awards

No awards.

CaptivateIQ stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Customer Support: About 90% of the reviews about support said the vendor provides friendly, responsive and helpful customer support.
Customizable Dashboards: Approximately 88% of reviewers said it is easy to customize dashboards, visuals and widgets as per their requirements.
Reliable Data Insights: Nearly all reviewers agreed that its analysis and data collecting tools are highly reliable and relevant. Reviewers reported that numerous outside surveys could also be uploaded into the tool for accurate executive compensation market pricing.
Functionality: About 63% of reviewers said the system contains useful and customizable features such as minimum wage tool, relo wizard, hot jobs, geo differentials, matched jobs and more to streamline the salary distribution process.
Collaboration: Almost all reviewers that mentioned collaboration said teams could collaborate on benchmarking roles and finding accurate job matches through effective data sharing.
Reporting and Analysis: According to 80% of reviewers, reports are easy to generate and provide updated market data.
Knowledge and Training: As per 63% of reviewers, the system has a big learning curve. However, the vendor provides sufficient training guides and customer support.
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Salesforce Integration: 83% of the reviewers said that the Salesforce integration provides real-time data sync and helps export information.
Service and Support: Almost all reviewers mentioned that the implementation and support executives provided helpful assistance whenever and however needed.
Accessible UI: About 80% of users said the platform is neatly designed, intuitive and easy to navigate.
Automation: About 90% of reviewers said they benefited from its automated calculations and ability to make revisions and avoid errors.
KPI Monitoring: Almost all reviewers said the KPI monitoring tools were helpful, and they could view deals closed per month and receive email notifications for report summaries.
Sharing and Collaboration: Nearly 67% of reviewers said they were able to see their performance in real time, escalate feedback and send publish notifications.
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Implementation: Most reviewers said that implementation is confusing, complex and requires sufficient training before users can leverage all features.
Speed: According to most reviewers who mentioned speed, the system can be slow with numerous bugs and errors.
Location-Based Data: Nearly 53% of reviewers believe the system dashboard could be improved by adding more location-specific features and compensation models.
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Steep Learning Curve: According to 60% of reviewers, as a new admin, it can be challenging to understand how the system is built as there are many moving parts.
Speed: Depending on how the plan is written and developed, it can take a long time to process changes. Setting up and testing formulas also takes a considerable amount of time.
Missing Graphs: Most users said that there are no graphs to summarize and present data.
Missing Chat Feature: Around 33% of reviewers said it would be better if a built-in chat feature was available.
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Is Salary.com worth its salt when it comes to compensation management? User reviews from the past year paint a mixed picture. Some users praise Salary.com for its comprehensive data and analytics, highlighting its ability to provide real-time insights into salary trends and benchmarks. For instance, users mention how the platform helps them understand industry standards and make informed decisions about employee compensation, ensuring their pay practices are competitive. However, other users express frustration with the platform's complexity and clunky interface, finding it difficult to navigate and utilize all its features effectively. This suggests that while Salary.com offers a robust set of tools, its user experience could be more intuitive, especially for those new to compensation management. A key differentiator for Salary.com, according to users, is its integration with expert services. This means businesses can access personalized guidance and support from compensation professionals, which can be invaluable for navigating complex pay structures and ensuring compliance. However, some users find the pricing for these additional services to be prohibitive, particularly for smaller businesses with limited budgets. Overall, Salary.com appears to be best suited for larger organizations with dedicated compensation teams who can fully leverage its comprehensive data and analytics capabilities. Smaller businesses may find its complexity and cost to be a barrier, potentially benefiting from a more streamlined and affordable solution.

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The software is recommended by almost every reviewer. The UI is neat, and the support team is excellent at helping people adjust to the software. The integration with Salesforce is helpful for real-time data syncing and exporting. There were a few negative reviews that talked about some missing features like chat support and graphics.

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