Our analysts compared Willis Towers Watson vs SimplyMerit based on data from our 400+ point analysis of Compensation Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Compensation Management Software
Willis Towers Watson has a 'great' User Satisfaction Rating of 87% when considering 20 user reviews from 3 recognized software review sites.
Willis Tower Watson is a finance and risk management solution. Users with positive experiences especially enjoyed the anonymous survey to give feedback to managers — they said it helped drive real change within their organizations. Others like its reporting tools and felt the functionality was easy to adopt and navigate. Retirement funds were a point of contention. Nearly every user who talked about trying to access their pension fund said it was difficult and took longer than expected, ran into issues trying to figure out how to do so or recorded other problems. These negative reviews came mainly from the site TrustRadius. Reviewers posted some comments during an apparent post-COVID backlog. However, many others came from 2019 or earlier. Users were also displeased with the customer service. They complained about a lack of updates, murky communication and misquotes. Even the positive reviews for the customer service said representatives were helpful, but clearly very overworked. Willis Tower Watson may be a good choice for small to medium businesses looking for help with finances and risk management; however, tread carefully around its retirement services.
SimplyMerit is generally praised for its user-friendly interface, data-driven approach to compensation, and time-saving capabilities. Users report that it is easier to use and improves fairness and transparency in compensation compared to other platforms like Workday or Cornerstone OnDemand. Additionally, the automated workflows free up HR professionals' time, allowing them to focus on more strategic tasks. However, some users point out that reports lack depth and customization options are limited compared to competitors. Additionally, concerns around scalability and the occasional bug are mentioned. Overall, SimplyMerit seems to offer a strong value proposition for smaller companies or those seeking a simple and efficient compensation solution. However, companies with complex needs or large employee populations might find its limitations frustrating.
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