Willis Towers Watson vs Xactly Incent

Willis Tower Watson is a finance and risk management solution. Users with positive experiences especially enjoyed the anonymous survey to give feedback to managers — they said it helped drive real change within their organizations. Others like its reporting tools and felt the functionality was easy to adopt and navigate. Retirement funds were a point of contention. Nearly every user who talked about trying to access their pension fund said it was difficult and took longer than expected, ran into issues trying to figure out how to do so or recorded other problems. These negative reviews came mainly from the site TrustRadius. Reviewers posted some comments during an apparent post-COVID backlog. However, many others came from 2019 or earlier. Users were also displeased with the customer service. They complained about a lack of updates, murky communication and misquotes. Even the positive reviews for the customer service said representatives were helpful, but clearly very overworked. Willis Tower Watson may be a good choice for small to medium businesses looking for help with finances and risk management; however, tread carefully around its retirement services.

Are you looking for a compensation management solution that will make you say "eXactly!"? Xactly Incent has garnered a reputation for its user-friendly interface and robust features, particularly its strength in handling complex commission structures. Users praise its ability to automate calculations, track performance, and generate detailed reports, freeing up valuable time for strategic tasks. This granular control and transparency are highly valued, as they empower businesses to make data-driven decisions and ensure fair compensation practices. However, some users have pointed out that the software's learning curve can be steep, especially for those unfamiliar with compensation management concepts. Additionally, while integrations with popular CRM platforms like Salesforce are available, some users have expressed a desire for broader third-party integrations. Xactly Incent's focus on incentive compensation makes it a perfect fit for businesses with sales-driven cultures, particularly those with complex commission structures. Its ability to accurately calculate and track incentives, coupled with its insightful reporting capabilities, allows businesses to effectively motivate their sales teams and drive revenue growth. However, businesses with simpler compensation needs or those prioritizing extensive third-party integrations might find other solutions more suitable.