Contractors Cloud vs Vista by Viewpoint

Is Contractors Cloud the right software to help your business weather the storm? User reviews from the past year present a mixed bag. While many appreciate the software's comprehensive functionality, particularly its robust feature set that includes QuickBooks integration, custom commission structures, and vendor and customer portals, some find its customer support inconsistent. This inconsistency can be frustrating for users who rely on timely assistance. Contractors Cloud is praised for its ability to automate processes, increasing accountability and making it a valuable tool for contractors looking to streamline operations. For instance, users highlight the software's ability to track projects from lead generation to final invoicing, including a profit and loss statement for each project. However, the lack of a mobile app is a significant drawback for some, limiting accessibility and ease of use in the field. Ultimately, Contractors Cloud is best suited for businesses seeking a feature-rich CRM with customization options, but those requiring reliable customer support and a seamless mobile experience might want to explore alternatives.

Vista By Viewpoint is a robust software solution that provides comprehensive tools that can do anything from finance to project management to HR. Users can track and automate almost any detail of construction costs and reporting. It offers integration with various modules such as Viewpoint One, HR Management Tools, Jobpac and more for efficient workflows. It has almost infinite possibilities for customization so that it can be tailored to the needs of the company. Reviewers said that due to the robust features available, it can take time to master the program. New releases seem to be rushed at times and may be buggy, creating problems with fields that have been customized. Some users said that when switching to the cloud, response times appear to be somewhat delayed, and the system can freeze when clicking on applications. Customer support is slow to respond, and users wished complex issues could be resolved more quickly.