Infor CPQ vs Conga CPQ

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Our analysts compared Infor CPQ vs Conga CPQ based on data from our 400+ point analysis of CPQ Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Infor CPQ is a rules-based cloud configuration software that optimizes complex sales cycles with visualization, collaboration and integration. An intuitive configuration engine and knowledge base of predefined rules help users generate a single-integrated quote and view configuration-specific price lists.

Pricing views enable sales reps to view profits, meet margins and upsell. 2D drawings, 3D models and automated manufacturing information show products configured to customer specifications and validate visualizations. Users can also access pre-built APIs to integrate with cloud and on-site applications.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Easy to use interface
  • Strong product configurator
  • Visually appealing quotes
  • Streamlined approval process
  • Good integration options
Cons
  • Limited reporting capabilities
  • Steep learning curve for advanced features
  • Can be slow on complex configurations
  • Customization options require coding
  • High cost compared to some competitors
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Conga CPQ is a cloud-based software designed to help businesses streamline their sales process, particularly for those dealing with complex products or services. It provides a centralized platform for creating, managing, and tracking quotes, enabling sales teams to configure products, generate proposals, and manage pricing with greater efficiency and accuracy. Conga CPQ offers a range of features such as guided selling, product configuration, pricing optimization, and subscription management, all aimed at improving sales effectiveness and customer satisfaction.

Users have reported benefits like increased sales, reduced costs, and improved customer satisfaction. The software's ability to handle complex quotes and automate tasks has been particularly well-received. Some users have noted that the initial setup and learning curve can be challenging, but the overall experience is positive. Pricing for Conga CPQ is typically subscription-based and varies depending on the specific features and number of users required.

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$25,000 Annually
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$35/User, Monthly
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Product Assistance

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Product Insights

  • Simplify Product Configuration: Create new product offerings using a dynamic, visually interactive configuration engine, built-in logic and rules and 3D CAD generation. Enable customers to configure complex products with unique permutations, determine selling price and generate professional bid packages. 
  • Increase Upselling: Add high-margin accessories and features to quotes using intuitive suggestions. View projected profit margins so sales reps can identify add-ons to meet profit objectives and customer needs. 
  • Streamline Sales Cycles: Decrease interdepartmental dependence by making it easy for users to quote add-ons, products and services. Automate quote and order generation, manufacturing instructions and CAD drawings to optimize quote-to-order fulfillment. Utilize in-built pricing and engineering approval workflows. 
  • Automate CAD Generation: Improve client visualization by creating 2D and 3D CAD drawings, interactive 3D models and an augmented reality experience using an intuitive engine. Define built-in logic and rules allowing customers to generate custom visualizations. 
  • Enhance Integrations and Extensibility: Access out-of-the-box integrations with PaaS and API access for Infor, Salesforce and Microsoft Dynamics and service-level integration with dozens of other applications. Export and import data in PDF, CSV or Excel formats. Customize processes and interfaces with coding and optional development tools. 
  • Improve Manufacturing Execution Processes: Create manufacturing instructions like bills of materials and routings automatically from orders. Store these instructions along with the fulfillment process with ERP integration. Avoid mistakes on the shop floor by generating clear 2D drawings and 3D models of final products. 
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  • Increased Quote Accuracy: Conga CPQ helps eliminate errors in quotes by automating the quoting process, ensuring that all necessary information is included and calculations are correct. This leads to fewer pricing discrepancies and improved customer satisfaction.
  • Improved Sales Productivity: By automating tasks such as product configuration, pricing, and quote generation, Conga CPQ frees up sales reps' time so they can focus on building relationships and closing deals. This can lead to increased sales productivity and revenue.
  • Faster Sales Cycles: Conga CPQ helps accelerate the sales cycle by streamlining the quoting process and making it easier for customers to understand and approve quotes. This can lead to shorter sales cycles and faster revenue recognition.
  • Enhanced Customer Experience: Conga CPQ helps improve the customer experience by providing a more efficient and transparent quoting process. Customers can easily see what they are being quoted for and can make informed decisions about their purchases.
  • Reduced Costs: By automating tasks and reducing errors, Conga CPQ can help businesses save money on administrative costs and improve their bottom line.
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  • 2D and 3D Visualization: Create interactive 2D CAD drawings, 3D models and augmented reality experiences for complex products. Display product options and finished product models for potential customers. 
  • Integration: Use API access and service-level integrations to optimize key sales points, order documentation and configuration processes. Sync the program to Oracle, Salesforce and Microsoft Dynamics for support in every process phase. 
  • Price Management: Price configured products using an engine powered by in-built rules, models and logic. Define and maintain multiple price lists and pricing models. Add discounts, view margins and mark-ups and calculate tax rates for quotes or order summaries. 
  • Quote Management: Streamline quote creation using customizable templates, auto-population and “favorite” quote lists. Consolidate input from multiple users with merged changes using the quote collaboration feature. Email quotes from the system, make quote line level price adjustments and view quote status. 
  • Dashboards and Reporting: Create custom reports from scratch or modify pre-defined sample reports. Enhance data readability by visualizing custom, interactive charts. Access information and view KPIs easily from a customizable dashboard with multiple standard views and drill-down capabilities for every view. 
  • Order Generation: Save time by converting price quotes to orders and using orders to automate manufacturing information like dynamic bills of materials and kitted packing instructions. 
  • Collaboration Tools:  Send price quotes through selling channels to invite collaboration. Ensure projects stay on track with automated internal workflows for pricing and engineering. 
  • AI Insights: Make better decisions with assistance from Infor Coleman AI on product configuration suggestions, pricing recommendations, discount guidance, automated cross-selling and quote performance analysis. 

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  • Fast Processing: Complete functions and process data more efficiently using the integrated TurboEngines. 
  • Accessible Administrative Features: Operate administrative features using a user-friendly interface. Make detail execution easier with accessible administration structures guided by clicks instead of code. 
  • Advanced Pricing Features: Process multiple data sets and compute complex and individual pricing requirements using AI.  
  • Single Data Model: Keep centralized data in one place to ensure that orders, invoices and revenue match. Minimize redundancies and create comprehensive quotes through the data model’s intelligent engine.  
  • Varied Sales Models: Calculate price quotes for products requiring different payment methods, such as subscriptions, services and one-time purchases.  
  • Quick Quotes: Receive fast and accurate configured quotes using AI and machine learning.  
  • Unlimited Attributes: Customize the CPQ process as much as needed with unlimited attributes provided for configuration.  
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Product Ranking

#33

among all
CPQ Software

#38

among all
CPQ Software

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Analyst Rating Summary

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Dashboard and Reporting
Mobile Capabilities
Platform Capabilities and Security
Quote Management
Product Configurator and Catalog Management
Dashboard and Reporting
Integrations and Extensibility
Platform Capabilities and Security
Quote Management
Contract Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Infor CPQ
Conga CPQ
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AI-Based Capabilities Contract Management Dashboard And Reporting Mobile Capabilities Platform Capabilities And Security Price Management Product Configurator And Catalog Management Quote Management 60 51 100 100 90 82 86 87 25 91 100 56 100 78 90 95 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 81 reviews
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94%
of users recommend this product

Infor CPQ has a 'excellent' User Satisfaction Rating of 94% when considering 81 user reviews from 4 recognized software review sites.

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4.4 (12)
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4.0 (4)
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4.8 (62)
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4.3 (3)
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Awards

SelectHub research analysts have evaluated Infor CPQ and concluded it earns best-in-class honors for Dashboard and Reporting and Mobile Capabilities. Infor CPQ stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Dashboard and Reporting Award
Mobile Capabilities Award

SelectHub research analysts have evaluated Conga CPQ and concluded it deserves the award for the Best Overall CPQ Software available today and earns best-in-class honors for Dashboard and Reporting, Platform Capabilities and Security and Integrations and Extensibility.

Analysts' Pick Award
Dashboard and Reporting Award
Platform Capabilities and Security Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Increased Sales Efficiency: Streamlined quoting process with pre-configured products, pricing rules, and guided selling.
Improved Accuracy: Reduced errors with automated calculations, validations, and consistency checks.
Enhanced Collaboration: Real-time visibility and information sharing between sales, product, and finance teams.
Configurable Rules and Approvals: Flexible workflows and custom logic to meet specific business requirements.
Detailed Reporting and Analytics: Data-driven insights into quoting activity, win rates, and pricing effectiveness.
Mobile Accessibility: Access quotes and configure products on the go with mobile app (if available).
Integration with CRM and ERP Systems: Seamless data exchange with existing business software (if applicable).
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Streamlined Quote Generation: Conga CPQ helps sales teams generate accurate quotes quickly, eliminating the need for manual calculations and reducing errors. This leads to a more efficient sales process and faster deal closures.
Improved Accuracy: The system ensures that quotes are consistent and comply with company policies, minimizing the risk of costly mistakes. This is particularly important for businesses with complex pricing structures or product configurations.
Enhanced Collaboration: Conga CPQ facilitates collaboration between sales, finance, and legal teams, ensuring everyone is on the same page regarding pricing and approvals. This can help to avoid delays and misunderstandings.
Increased Sales Productivity: By automating many of the tasks involved in the quoting process, Conga CPQ frees up sales reps to focus on building relationships and closing deals. This can lead to increased sales productivity and revenue growth.
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Clunky User Interface: Users report an outdated and complex interface that hinders navigation and slows down workflows.
Steep Learning Curve: New users struggle to grasp the software's intricacies, requiring significant training and impacting productivity.
Limited Reporting Features: Users lack in-depth reporting capabilities, making it difficult to analyze sales data and identify improvement areas.
Inconsistent Customer Support: Reviews mention instances of slow response times and unhelpful interactions with customer support.
Customization Challenges: Adapting the software to specific needs can be complex, requiring advanced technical expertise.
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Clunky UI: Users often find Conga's interface to be outdated and cumbersome, making navigation and daily tasks unnecessarily complex.
Customization Challenges: Implementing custom solutions or integrations can be difficult due to limitations within the platform, often requiring extensive workarounds.
Reporting Limitations: Generating reports with specific data points or visualizations can be challenging, hindering data analysis and insights.
Quote Accuracy Issues: Some users report instances of inaccurate quotes being generated, leading to potential errors in pricing and proposals.
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Infor CPQ, a configure-price-quote (CPQ) software, garners mixed reviews from recent users. While some praise its powerful quoting capabilities and robust product configuration engine, others criticize its clunky interface and limited reporting features. Strengths: Users laud CPQ's ability to handle complex product configurations with ease, highlighting its vast array of options and rules. They also appreciate its tight integration with other Infor products, streamlining workflows within the Infor ecosystem. For instance, one user notes, "It's a lifesaver for complex quotes with multiple variables. It ensures accuracy and saves us tons of time compared to manual processes." Weaknesses: The primary pain point seems to be the user interface. Many reviewers describe it as outdated, cumbersome, and hindering user adoption. Additionally, the lack of robust reporting capabilities frustrates users who need to analyze sales data and track performance metrics. One user comments, "The interface feels like it's stuck in the past, making it difficult to navigate and find what I need. And the reports are just basic – I need more insights to make informed decisions." Compared to competitors: Users often draw comparisons to Salesforce CPQ, praising its user-friendly interface and comprehensive reporting suite. However, they acknowledge CPQ's edge in handling intricate product configurations. One user says, "Salesforce CPQ is definitely more user-friendly, but it can't handle our complex products as well as CPQ. We had to choose between ease of use and functionality." Why these matter: The choice between CPQ and its competitors boils down to priorities. If your products are intricate and require powerful configuration capabilities, CPQ might be worth the steeper learning curve. But if a user-friendly interface and robust reporting are crucial, other options might be more suitable. Ultimately, understanding your specific needs and carefully considering user feedback is key to selecting the right CPQ software for your business.

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Conga CPQ receives praise for its ability to streamline the quoting process, saving users time and reducing errors. The platform's flexibility and customizability are also highlighted as strengths, allowing businesses to tailor the software to their specific needs and workflows. Users appreciate the ability to create complex pricing rules and product configurations, ensuring accurate quotes and proposals. Conga CPQ's integration with Salesforce is another advantage, providing a seamless experience for users of both platforms. However, some users note that Conga CPQ can have a steep learning curve, particularly for those new to CPQ software. The platform's complexity, while offering flexibility, can also make it challenging for some users to navigate and fully utilize its features. Additionally, some users mention occasional performance issues and glitches, which can disrupt workflows. Conga CPQ is well-suited for medium to large businesses with complex quoting needs. Its robust features and customization options make it a powerful tool for organizations that require a high degree of control and flexibility over their quoting process. The platform's integration with Salesforce also makes it an ideal choice for businesses already using Salesforce CRM.

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