Pros vs SAP CPQ

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Our analysts compared Pros vs SAP CPQ based on data from our 400+ point analysis of CPQ Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

PROS is an integrated solution that offers intelligence for commerce. It provides robust product catalogs, performance quote management, sales insights, market segmentation and customer-specific price optimization. Product and service configurations, streamlined agreements, omnichannel price management and real-time price delivery are some of its notable offerings. Users can engage with customers and sell personalized offerings using AI-powered technology. It provides a dedicated mix of CRM, eCommerce and an API for operational improvement.

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SAP CPQ is a cloud-based solution designed to streamline quote fulfillment and eliminate pricing errors. Users can configure products by using step-by-step selection and defining product rules. It enables customers to view product modifications and place orders.

Sales representatives can generate and update quotes using any internet-accessible device. Ideal for omnichannel selling, the AI-powered tech automates and generates upsell and cross-sell options. It integrates with various CRM and ERP systems and is available in multiple languages and currencies.
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Small 
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Medium 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Accelerate Quoting Processes: Quickly deliver personalized quotes to buyers. Increase deal sizes using AI-based cross-sell recommendations and guided selling. Tailor the offer according to each buyer with price recommendations. 
  • Optimize Contract Management: Streamline the agreement process throughout its lifecycle. Ensure accurate cost data based on fluctuating commodity prices and automatically recalculate prices at the time of renewal. View real-time changes in contracts during amendments. Store all agreements along with terms and conditions in a centralized repository.  
  • Error-free Configurations: Eliminate common errors and accurately configure complex products with visualization tools like 2D, 3D, AR and VR.  
  • Personalized Recommendations: Analyze buying patterns and deliver tailored product recommendations by leveraging AI. 
  • Flexible Catalog: Create a responsive, searchable digital product catalog equipped with cross-selling and upselling recommendations. Incorporate rich media content and region-specific currency. 
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  • Increase Efficiency: Minimize time spent generating quotes with logic-based sales processes. Generate proposals utilizing templates and get quotes signed with e-signature integration. 
  • Boost Sales: Add upselling and cross-selling options to quotes using AI and customer information. Integrate with CRM and ERP systems to turn opportunities into quotes. 
  • Streamline Processes: Establish automated approval and exception workflows. Access additional connectivity to sell through multiple channels and platforms. 
  • Minimize Errors: Eliminate order errors caused by manual order processing. View relevant discounts and margins to ensure accurate quotes are submitted. 
  • Improve Customer Engagement: Enable customers to create inquiries and place orders. Send personalized, content-rich proposals to enhance the customer experience. 
  • Protect Profit Margins: Define eligibility rules and manage guardrails to protect profit margins and speed up the approval process. 
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  • Price Optimization: Increase revenue and margin growth through AI-based pricing and segmentation strategies. 
    •  Maintain strategies by building and modifying guided formulas. 
    •  Deliver optimized and personalized pricing based on dynamic demands and market segments. 
    •  Coordinate prices across contracts and clients with a master price list. 
    •  Receive alerts for extreme pricing changes. 
    •  Gain a comprehensive view of pricing data to identify revenue and margin leakages. 
    •  Create, analyze and modify multiple rebate variations and add accrual rules. 
    •  Equip sales reps with customized negotiation price guidance. 
    •  Maintain competitive pricing based on industry standards with real-time data inputs. 
    •  Include dynamic variables in pricing strategies. 
    •  Create scalable and updated pricing lists with a real-time pricing engine add-on. 
    •  Receive price recommendations according to price-volume relationships. 
    •  Expand to e-commerce platforms and incorporate cross-sell recommendations. 
  • Guided Selling: Streamline quote-to-cash processes with sales acceleration modules. Shorten sales cycles and reduce dependency on manual labor through automated sales tasks like lead generation and quoting. 
  • Opportunity Detection: Identify new opportunities, uncover behavior patterns and analyze transactions. Automatically add opportunities to existing CRM systems with supportive insights for every suggestion. Use the forecasting algorithm to detect diminishing buying patterns, taking into account seasonal dips. 
  • Integrations: Connect existing tech infrastructures to CRMs, ERPs, PLMs and ecommerce platforms. Integrates with Salesforce, Adobe, Magento and more. 
  • CPQ: Create accurate, customized and feature-based product configurations. Sales teams can find the right product, manage approvals, calculate prices and generate proposals within the organization’s CRM. 
    • Real-Time Collaboration: Coordinate simultaneously with sales reps and internal pricing crew members. 
    • Self-Service: Clients can configure products on ecommerce platforms based on their requirements. 
    • Performance Analysis: Gain insights into deals and profits with integrated performance tools and waterfall charts. 
    • Visualizations: Incorporate 2D and 3D drawings and augmented reality technologies into quotes. 
    • Documentations: Create tailored sales agreements, proposals, bids, RFPs and terms and conditions. 
  • Security: Ensure data protection with GPR, SOC 2 Type 2, ISO 27001 and Cloud Security Alliance’s Cloud Control Matrix compliance. Provides product, platform and physical security through Final Security Review, stack monitoring, threat protection programs and disaster recovery. 
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  • Proposal Generation: Create customized quotes and proposals with built-in templates and pricing rules. Include relevant content files to add value to proposals. Send proposals digitally and get verification using e-signature collection. 
  • Quote Management: Search and configure products before adding to quotes. Edit and copy quotes and change workflow status. 
  • Online Catalog: Divide products into categories and subcategories. Navigate to view available products and subcategories. Select and view product comparisons within the catalog. 
  • Real-Time Visualizations: Configure complex products using step-by-step selection and product rules. Visualize modifications and workflows in real time. 
  • AI Selling: Add cross-selling and upselling options to quotes based on customer information. Use AI-powered predictive analysis and guided selling. 
  • CRM and ERP Integration: Generate and modify opportunities, accounts and contacts. Search for contacts or accounts to use in-quotes, or create quotes from opportunities in either system. 
  • Automated Workflows: Set up approval and exception workflows to speed up the sales cycle and skip complex validation checks. 
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Product Ranking

#3

among all
CPQ Software

#21

among all
CPQ Software

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Analyst Rating Summary

77
80
67
50
95
82
60
60
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Contract Management
Price Management
Product Configurator and Catalog Management
Platform Capabilities and Security
Quote Management
Product Configurator and Catalog Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Pros
SAP CPQ
+ Add Product + Add Product
AI-Based Capabilities Contract Management Dashboard And Reporting Mobile Capabilities Platform Capabilities And Security Price Management Product Configurator And Catalog Management Quote Management 67 95 60 19 67 93 85 73 50 82 60 35 100 81 96 97 0 25 50 75 100
67%
0%
33%
0%
83%
17%
91%
0%
9%
82%
0%
18%
60%
0%
40%
60%
0%
40%
17%
0%
83%
33%
0%
67%
67%
0%
33%
100%
0%
0%
85%
0%
15%
77%
0%
23%
82%
0%
18%
94%
0%
6%
74%
0%
26%
95%
0%
5%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

82%
0%
18%
45%
0%
55%

User Sentiment Summary

Great User Sentiment 128 reviews
Great User Sentiment 13 reviews
82%
of users recommend this product

Pros has a 'great' User Satisfaction Rating of 82% when considering 128 user reviews from 4 recognized software review sites.

87%
of users recommend this product

SAP CPQ has a 'great' User Satisfaction Rating of 87% when considering 13 user reviews from 1 recognized software review sites.

4.1 (84)
n/a
4.5 (2)
n/a
4.5 (2)
n/a
4.0 (40)
n/a
n/a
4.35 (13)

Awards

SelectHub research analysts have evaluated Pros and concluded it earns best-in-class honors for Contract Management.

Contract Management Award

SelectHub research analysts have evaluated SAP CPQ and concluded it earns best-in-class honors for Platform Capabilities and Security, Product Configurator and Catalog Management and Quote Management.

Platform Capabilities and Security Award
Product Configurator and Catalog Management Award
Quote Management Award

Synopsis of User Ratings and Reviews

Integration: 72% of reviewers who mentioned this feature said that the platform easily integrates with CRMs, ERPs and other PROS modules.
Support: The vendor provides speedy and accurate tech support, as stated by 60% of users mentioning this element.
Ease of Use: Over 80% of the users who mentioned this aspect appreciated the ease of setting up user administration and managing pricing components.
Functionality: According to 69% of users who reviewed this feature, the solution offers robust CPQ modules like price guidance, complex configurations and workflow approvals.
User Interface: 70% of users who reviewed this element mentioned that the UI is user-friendly and loads quickly.
Configuration: The tool is highly flexible and configurable, according to 83% of reviewers talking about this aspect.
Automation: All the users who referenced this element said that the platform’s automation capabilities are a standout feature.
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Guided Selling: Users appreciate the guided selling functionality, which simplifies product configuration and ensures accurate quotes by dynamically adjusting options based on customer responses.
Streamlined Quote-to-Cash: The platform accelerates the quote-to-cash process, reducing errors and delays by automating tasks such as quote generation, approvals, and order processing.
Integration with SAP Ecosystem: Seamless integration with other SAP solutions, such as ERP and CRM systems, provides a unified view of customer data and streamlines business processes.
Customization and Scalability: SAP CPQ offers extensive customization options to tailor the platform to specific business needs and can scale to accommodate growth.
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Implementation: The implementation process can be challenging and requires training for admins, as mentioned by 75% of users reviewing this element.
Speed and Performance: All the users who reviewed this feature mentioned that the platform has stability issues and could improve its performance.
Cost: 86% of reviews speaking of cost reported that software maintenance and subscriptions are expensive.
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Usability Challenges: Users with limited technical expertise may find the interface and configuration process complex and time-consuming, requiring significant training and support.
Customization Limitations: Adapting the solution to specific business requirements can be challenging due to limited flexibility in certain areas, potentially requiring workarounds or compromises.
Integration Complexities: Integrating SAP CPQ with existing IT infrastructure and other enterprise systems can be a complex undertaking, demanding careful planning and execution to ensure seamless data flow and process alignment.
Cost Considerations: The licensing and implementation costs associated with SAP CPQ can be substantial, particularly for larger organizations or those with complex quoting requirements, making it crucial to carefully evaluate the return on investment.
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PROS is an AI-powered solution that assists businesses with quote management, price optimization and complex product configurations. Reviewers have praised its price guidance and application versioning modules. They also liked the flexibility of the click-and-configure feature. Its analytical tool gives a detailed overview of business and price performance. Other well-liked capabilities include third-party integrations, prompt support and process automation. On the other hand, reviewers felt the platform’s speed is quite slow, particularly for workers accessing it off-premises. Some users also noted that the onboarding process is complex and requires a dedicated support team. Overall, PROS is a strong CPQ solution, with automation and analytical capabilities further adding to its functionality. It’s well-suited for SMBs looking to automate their CPQ processes.

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SAP CPQ has garnered positive feedback for its ability to streamline the sales process, particularly for businesses with complex product configurations and pricing structures. Users appreciate the software's intuitive interface and robust features, which allow for efficient quote generation and order management. The ability to create and manage product variants, options, and pricing rules is a significant advantage, ensuring accuracy and consistency in quotes. Additionally, SAP CPQ's integration capabilities with other SAP and third-party solutions, such as CRM and ERP systems, further enhance its value by providing a seamless flow of data across different platforms. While SAP CPQ offers numerous benefits, some users have noted that the initial setup and configuration can be complex, requiring careful planning and potentially involving additional costs for implementation and training. Additionally, while the software provides a comprehensive set of features, its flexibility may come at the expense of ease of use for simpler sales processes. Compared to competitors like Salesforce CPQ and PandaDoc CPQ, SAP CPQ stands out with its deep integration with other SAP solutions, making it a preferred choice for businesses already invested in the SAP ecosystem. However, for organizations seeking a more standalone CPQ solution with a focus on ease of use and affordability, alternatives like PandaDoc CPQ might be more suitable. In conclusion, SAP CPQ is best suited for medium to large enterprises with complex product offerings and a need for seamless integration with existing SAP systems. Its ability to handle intricate configurations, pricing rules, and approvals makes it a valuable tool for streamlining sales processes and improving efficiency. However, businesses with simpler sales requirements or those not already using SAP solutions may find other CPQ options more cost-effective and user-friendly.

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Screenshots

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