SAP CPQ vs Conga CPQ

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Our analysts compared SAP CPQ vs Conga CPQ based on data from our 400+ point analysis of CPQ Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SAP CPQ is a cloud-based solution designed to streamline quote fulfillment and eliminate pricing errors. Users can configure products by using step-by-step selection and defining product rules. It enables customers to view product modifications and place orders.

Sales representatives can generate and update quotes using any internet-accessible device. Ideal for omnichannel selling, the AI-powered tech automates and generates upsell and cross-sell options. It integrates with various CRM and ERP systems and is available in multiple languages and currencies.
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Conga CPQ is a cloud-based software designed to help businesses streamline their sales process, particularly for those dealing with complex products or services. It provides a centralized platform for creating, managing, and tracking quotes, enabling sales teams to configure products, generate proposals, and manage pricing with greater efficiency and accuracy. Conga CPQ offers a range of features such as guided selling, product configuration, pricing optimization, and subscription management, all aimed at improving sales effectiveness and customer satisfaction.

Users have reported benefits like increased sales, reduced costs, and improved customer satisfaction. The software's ability to handle complex quotes and automate tasks has been particularly well-received. Some users have noted that the initial setup and learning curve can be challenging, but the overall experience is positive. Pricing for Conga CPQ is typically subscription-based and varies depending on the specific features and number of users required.

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Product Assistance

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Product Insights

  • Increase Efficiency: Minimize time spent generating quotes with logic-based sales processes. Generate proposals utilizing templates and get quotes signed with e-signature integration. 
  • Boost Sales: Add upselling and cross-selling options to quotes using AI and customer information. Integrate with CRM and ERP systems to turn opportunities into quotes. 
  • Streamline Processes: Establish automated approval and exception workflows. Access additional connectivity to sell through multiple channels and platforms. 
  • Minimize Errors: Eliminate order errors caused by manual order processing. View relevant discounts and margins to ensure accurate quotes are submitted. 
  • Improve Customer Engagement: Enable customers to create inquiries and place orders. Send personalized, content-rich proposals to enhance the customer experience. 
  • Protect Profit Margins: Define eligibility rules and manage guardrails to protect profit margins and speed up the approval process. 
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  • Increased Quote Accuracy: Conga CPQ helps eliminate errors in quotes by automating the quoting process, ensuring that all necessary information is included and calculations are correct. This leads to fewer pricing discrepancies and improved customer satisfaction.
  • Improved Sales Productivity: By automating tasks such as product configuration, pricing, and quote generation, Conga CPQ frees up sales reps' time so they can focus on building relationships and closing deals. This can lead to increased sales productivity and revenue.
  • Faster Sales Cycles: Conga CPQ helps accelerate the sales cycle by streamlining the quoting process and making it easier for customers to understand and approve quotes. This can lead to shorter sales cycles and faster revenue recognition.
  • Enhanced Customer Experience: Conga CPQ helps improve the customer experience by providing a more efficient and transparent quoting process. Customers can easily see what they are being quoted for and can make informed decisions about their purchases.
  • Reduced Costs: By automating tasks and reducing errors, Conga CPQ can help businesses save money on administrative costs and improve their bottom line.
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  • Proposal Generation: Create customized quotes and proposals with built-in templates and pricing rules. Include relevant content files to add value to proposals. Send proposals digitally and get verification using e-signature collection. 
  • Quote Management: Search and configure products before adding to quotes. Edit and copy quotes and change workflow status. 
  • Online Catalog: Divide products into categories and subcategories. Navigate to view available products and subcategories. Select and view product comparisons within the catalog. 
  • Real-Time Visualizations: Configure complex products using step-by-step selection and product rules. Visualize modifications and workflows in real time. 
  • AI Selling: Add cross-selling and upselling options to quotes based on customer information. Use AI-powered predictive analysis and guided selling. 
  • CRM and ERP Integration: Generate and modify opportunities, accounts and contacts. Search for contacts or accounts to use in-quotes, or create quotes from opportunities in either system. 
  • Automated Workflows: Set up approval and exception workflows to speed up the sales cycle and skip complex validation checks. 
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  • Fast Processing: Complete functions and process data more efficiently using the integrated TurboEngines. 
  • Accessible Administrative Features: Operate administrative features using a user-friendly interface. Make detail execution easier with accessible administration structures guided by clicks instead of code. 
  • Advanced Pricing Features: Process multiple data sets and compute complex and individual pricing requirements using AI.  
  • Single Data Model: Keep centralized data in one place to ensure that orders, invoices and revenue match. Minimize redundancies and create comprehensive quotes through the data model’s intelligent engine.  
  • Varied Sales Models: Calculate price quotes for products requiring different payment methods, such as subscriptions, services and one-time purchases.  
  • Quick Quotes: Receive fast and accurate configured quotes using AI and machine learning.  
  • Unlimited Attributes: Customize the CPQ process as much as needed with unlimited attributes provided for configuration.  
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Product Ranking

#21

among all
CPQ Software

#38

among all
CPQ Software

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Analyst Rating Summary

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Platform Capabilities and Security
Quote Management
Product Configurator and Catalog Management
Dashboard and Reporting
Integrations and Extensibility
Platform Capabilities and Security
Quote Management
Contract Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SAP CPQ
Conga CPQ
+ Add Product + Add Product
AI-Based Capabilities Contract Management Dashboard And Reporting Mobile Capabilities Platform Capabilities And Security Price Management Product Configurator And Catalog Management Quote Management 50 82 60 35 100 81 96 97 25 91 100 56 100 78 90 95 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 13 reviews
we're gathering data
87%
of users recommend this product

SAP CPQ has a 'great' User Satisfaction Rating of 87% when considering 13 user reviews from 1 recognized software review sites.

we're gathering data
4.35 (13)
n/a

Awards

SelectHub research analysts have evaluated SAP CPQ and concluded it earns best-in-class honors for Platform Capabilities and Security, Product Configurator and Catalog Management and Quote Management.

Platform Capabilities and Security Award
Product Configurator and Catalog Management Award
Quote Management Award

SelectHub research analysts have evaluated Conga CPQ and concluded it deserves the award for the Best Overall CPQ Software available today and earns best-in-class honors for Dashboard and Reporting, Platform Capabilities and Security and Integrations and Extensibility.

Analysts' Pick Award
Dashboard and Reporting Award
Platform Capabilities and Security Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Guided Selling: Users appreciate the guided selling functionality, which simplifies product configuration and ensures accurate quotes by dynamically adjusting options based on customer responses.
Streamlined Quote-to-Cash: The platform accelerates the quote-to-cash process, reducing errors and delays by automating tasks such as quote generation, approvals, and order processing.
Integration with SAP Ecosystem: Seamless integration with other SAP solutions, such as ERP and CRM systems, provides a unified view of customer data and streamlines business processes.
Customization and Scalability: SAP CPQ offers extensive customization options to tailor the platform to specific business needs and can scale to accommodate growth.
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Streamlined Quote Generation: Conga CPQ helps sales teams generate accurate quotes quickly, eliminating the need for manual calculations and reducing errors. This leads to a more efficient sales process and faster deal closures.
Improved Accuracy: The system ensures that quotes are consistent and comply with company policies, minimizing the risk of costly mistakes. This is particularly important for businesses with complex pricing structures or product configurations.
Enhanced Collaboration: Conga CPQ facilitates collaboration between sales, finance, and legal teams, ensuring everyone is on the same page regarding pricing and approvals. This can help to avoid delays and misunderstandings.
Increased Sales Productivity: By automating many of the tasks involved in the quoting process, Conga CPQ frees up sales reps to focus on building relationships and closing deals. This can lead to increased sales productivity and revenue growth.
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Usability Challenges: Users with limited technical expertise may find the interface and configuration process complex and time-consuming, requiring significant training and support.
Customization Limitations: Adapting the solution to specific business requirements can be challenging due to limited flexibility in certain areas, potentially requiring workarounds or compromises.
Integration Complexities: Integrating SAP CPQ with existing IT infrastructure and other enterprise systems can be a complex undertaking, demanding careful planning and execution to ensure seamless data flow and process alignment.
Cost Considerations: The licensing and implementation costs associated with SAP CPQ can be substantial, particularly for larger organizations or those with complex quoting requirements, making it crucial to carefully evaluate the return on investment.
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Clunky UI: Users often find Conga's interface to be outdated and cumbersome, making navigation and daily tasks unnecessarily complex.
Customization Challenges: Implementing custom solutions or integrations can be difficult due to limitations within the platform, often requiring extensive workarounds.
Reporting Limitations: Generating reports with specific data points or visualizations can be challenging, hindering data analysis and insights.
Quote Accuracy Issues: Some users report instances of inaccurate quotes being generated, leading to potential errors in pricing and proposals.
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SAP CPQ has garnered positive feedback for its ability to streamline the sales process, particularly for businesses with complex product configurations and pricing structures. Users appreciate the software's intuitive interface and robust features, which allow for efficient quote generation and order management. The ability to create and manage product variants, options, and pricing rules is a significant advantage, ensuring accuracy and consistency in quotes. Additionally, SAP CPQ's integration capabilities with other SAP and third-party solutions, such as CRM and ERP systems, further enhance its value by providing a seamless flow of data across different platforms. While SAP CPQ offers numerous benefits, some users have noted that the initial setup and configuration can be complex, requiring careful planning and potentially involving additional costs for implementation and training. Additionally, while the software provides a comprehensive set of features, its flexibility may come at the expense of ease of use for simpler sales processes. Compared to competitors like Salesforce CPQ and PandaDoc CPQ, SAP CPQ stands out with its deep integration with other SAP solutions, making it a preferred choice for businesses already invested in the SAP ecosystem. However, for organizations seeking a more standalone CPQ solution with a focus on ease of use and affordability, alternatives like PandaDoc CPQ might be more suitable. In conclusion, SAP CPQ is best suited for medium to large enterprises with complex product offerings and a need for seamless integration with existing SAP systems. Its ability to handle intricate configurations, pricing rules, and approvals makes it a valuable tool for streamlining sales processes and improving efficiency. However, businesses with simpler sales requirements or those not already using SAP solutions may find other CPQ options more cost-effective and user-friendly.

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Conga CPQ receives praise for its ability to streamline the quoting process, saving users time and reducing errors. The platform's flexibility and customizability are also highlighted as strengths, allowing businesses to tailor the software to their specific needs and workflows. Users appreciate the ability to create complex pricing rules and product configurations, ensuring accurate quotes and proposals. Conga CPQ's integration with Salesforce is another advantage, providing a seamless experience for users of both platforms. However, some users note that Conga CPQ can have a steep learning curve, particularly for those new to CPQ software. The platform's complexity, while offering flexibility, can also make it challenging for some users to navigate and fully utilize its features. Additionally, some users mention occasional performance issues and glitches, which can disrupt workflows. Conga CPQ is well-suited for medium to large businesses with complex quoting needs. Its robust features and customization options make it a powerful tool for organizations that require a high degree of control and flexibility over their quoting process. The platform's integration with Salesforce also makes it an ideal choice for businesses already using Salesforce CRM.

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