Top servicePath Alternatives & Competitors For 2024

Last Updated:

Looking for alternatives to servicePath? Many users crave user-friendly and feature-rich solutions for tasks like Platform Capabilities and Security, Price Management, and Quote Management. Leveraging crowdsourced data from over 1,000 real CPQ Software selection projects based on 400+ capabilities, we present a comparison of servicePath to leading industry alternatives like FPX, Vendavo, Conga CPQ, and Infor CPQ.

FPX Software Tool
Vendavo Software Tool

Product Basics

ServicePath is a sophisticated software solution designed to streamline complex tasks such as Configure, Price, Quote (CPQ) management. It is particularly well-suited for enterprises that deal with intricate sales processes and require a robust tool to enhance efficiency and accuracy. The platform's ability to handle detailed configurations and pricing scenarios makes it invaluable for businesses aiming to optimize their sales operations.

Key benefits of using servicePath include improved quote accuracy, faster turnaround times, and enhanced sales productivity. Popular features encompass dynamic pricing models, customizable templates, and seamless integration with existing CRM systems. Users often highlight the intuitive interface and the significant reduction in manual errors as standout advantages.

Compared to similar products, servicePath is frequently praised for its user-friendly design and comprehensive functionality. Pricing typically falls within a mid-to-high range, often based on the number of users or volume of transactions, with options for monthly or annual payments. This flexibility allows businesses to choose a plan that aligns with their specific needs and budget.

read more...
FPX is a cloud-based solution to configure quotations for manufacturing equipment. It offers a purpose-built selling engine, domain expertise, collaborative selling and quoting, rapid deployment, and fast ROI. Users can minimize sales cycles, create accurate orders and quotations, and increase operational efficiency. It extends a selling cloud, product selector, configuration and pricing, project management, and business intelligence. It caters to both fluid handling equipment and mechanical equipment.

read more...
Vendavo is a cloud-based platform that assists B2B enterprises by steering them towards an ecommerce-driven approach to optimizing prices and profits. AI-enabled processes help deliver product configurations, real-time business insights, increased win rates and more. It ensures an enhanced customer experience by applying intelligent pricing guidance as per global parameters. It offers a profit analyzer, margin bridge analyzer, deal price guidance and business risk alerts.

Users can implement 2D and 3D visualizations to create extensive proposals compatible with business needs. It’s suitable for businesses with complex operations, and multiple offerings and pricing strategies.
read more...

Conga CPQ is a cloud-based software designed to help businesses streamline their sales process, particularly for those dealing with complex products or services. It provides a centralized platform for creating, managing, and tracking quotes, enabling sales teams to configure products, generate proposals, and manage pricing with greater efficiency and accuracy. Conga CPQ offers a range of features such as guided selling, product configuration, pricing optimization, and subscription management, all aimed at improving sales effectiveness and customer satisfaction.

Users have reported benefits like increased sales, reduced costs, and improved customer satisfaction. The software's ability to handle complex quotes and automate tasks has been particularly well-received. Some users have noted that the initial setup and learning curve can be challenging, but the overall experience is positive. Pricing for Conga CPQ is typically subscription-based and varies depending on the specific features and number of users required.

read more...
Infor CPQ is a rules-based cloud configuration software that optimizes complex sales cycles with visualization, collaboration and integration. An intuitive configuration engine and knowledge base of predefined rules help users generate a single-integrated quote and view configuration-specific price lists.

Pricing views enable sales reps to view profits, meet margins and upsell. 2D drawings, 3D models and automated manufacturing information show products configured to customer specifications and validate visualizations. Users can also access pre-built APIs to integrate with cloud and on-site applications.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Easy to use interface
  • Strong product configurator
  • Visually appealing quotes
  • Streamlined approval process
  • Good integration options
Cons
  • Limited reporting capabilities
  • Steep learning curve for advanced features
  • Can be slow on complex configurations
  • Customization options require coding
  • High cost compared to some competitors
read more...
$$$$$
i
$$$$$
i
$$$$$
i
$$$$$
i
$$$$$
i
$75
$150
Undisclosed
$35
$25,000
Monthly
Per User, Monthly
Monthly, Quote-based
Per User, Monthly
Annually
No
No
No
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#20

among all
CPQ Software

#45

among all
CPQ Software

#14

among all
CPQ Software

#38

among all
CPQ Software

#33

among all
CPQ Software

Find out who the leaders are

Analyst Rating Summary

50
we're gathering data
77
88
81
0
we're gathering data
50
25
60
55
we're gathering data
77
91
51
80
we're gathering data
80
100
100
Show More Show More
Dashboard and Reporting
Integrations and Extensibility
Mobile Capabilities
Platform Capabilities and Security
Price Management
Price Management
Dashboard and Reporting
Integrations and Extensibility
Platform Capabilities and Security
Quote Management
Contract Management
Dashboard and Reporting
Mobile Capabilities
Platform Capabilities and Security
Quote Management
Product Configurator and Catalog Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

servicePath
FPX
Vendavo
Conga CPQ
Infor CPQ
+ Add Product + Add Product
AI-Based Capabilities Contract Management Dashboard and Reporting Mobile Capabilities Platform Capabilities and Security Price Management Product Configurator and Catalog Management Quote Management 0 55 80 19 67 57 38 62 50 77 80 19 75 93 82 84 25 91 100 56 100 78 90 95 60 51 100 100 90 82 86 87 0 25 50 75 100
0%
100%
0%
100%
50%
50%
17%
83%
0%
100%
55%
45%
0%
100%
73%
27%
91%
9%
36%
64%
80%
20%
0%
100%
80%
20%
100%
0%
100%
0%
17%
83%
0%
100%
17%
83%
50%
50%
100%
0%
67%
33%
0%
100%
75%
25%
100%
0%
92%
8%
54%
46%
0%
100%
85%
15%
69%
31%
77%
23%
35%
65%
0%
100%
82%
18%
88%
12%
88%
12%
63%
37%
0%
100%
84%
16%
95%
5%
84%
16%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

36%
64%
0%
100%
73%
27%
100%
0%
64%
36%

User Sentiment Summary

Excellent User Sentiment 9 reviews
Great User Sentiment 61 reviews
Great User Sentiment 102 reviews
we're gathering data
Excellent User Sentiment 81 reviews
97%
of users recommend this product

servicePath has a 'excellent' User Satisfaction Rating of 97% when considering 9 user reviews from 2 recognized software review sites.

82%
of users recommend this product

FPX has a 'great' User Satisfaction Rating of 82% when considering 61 user reviews from 4 recognized software review sites.

88%
of users recommend this product

Vendavo has a 'great' User Satisfaction Rating of 88% when considering 102 user reviews from 4 recognized software review sites.

we're gathering data
94%
of users recommend this product

Infor CPQ has a 'excellent' User Satisfaction Rating of 94% when considering 81 user reviews from 4 recognized software review sites.

n/a
3.8 (16)
4.4 (65)
n/a
4.4 (12)
n/a
4.5 (2)
n/a
n/a
n/a
4.9 (8)
4.5 (2)
5.0 (2)
n/a
4.0 (4)
n/a
4.2 (41)
4.5 (30)
n/a
4.8 (62)
4.55 (1)
n/a
3.3 (5)
n/a
4.3 (3)

Awards

User Favorite Award
we're gathering data
we're gathering data
Analysts' Pick Award
Dashboard and Reporting Award
Platform Capabilities and Security Award
Integrations and Extensibility Award
User Favorite Award
Dashboard and Reporting Award
Mobile Capabilities Award

Synopsis of User Ratings and Reviews

Guided Selling: Users found that servicePath's guided selling feature helps sales teams quote complex products, ensuring they don't miss crucial components or make configuration errors. This leads to faster quote generation and a smoother sales process.
Streamlined Approval Processes: servicePath's automated approval workflows expedite the quote approval process, eliminating bottlenecks and reducing the time it takes to get quotes finalized and out the door.
Improved Accuracy: Users appreciate that servicePath minimizes errors in quotes and orders, leading to improved customer satisfaction and reduced costs associated with fixing mistakes.
Show more
Fast onboarding: Users report anecdotally that they were able to implement and start using FPX quickly.
Ease of use: FPX is generally perceived as user-friendly and easy to navigate, even for non-technical users.
Improved quote accuracy: Users appreciate that FPX helps reduce errors in quotes, which saves time and improves customer satisfaction.
Show more
Streamlined Quote-to-Cash: Vendavo's ability to integrate with various CRM and ERP systems creates a seamless flow from creating quotes to managing orders and revenue, which can be especially helpful for businesses with complex sales processes.
AI-Powered Insights: The platform's AI capabilities provide valuable insights into pricing strategies and market trends, enabling businesses to make data-driven decisions and optimize their pricing for maximum profitability.
Deal Management: Vendavo offers robust deal management tools that help sales teams collaborate effectively, track progress, and close deals faster. This can be particularly beneficial for businesses with long sales cycles or complex negotiations.
Show more
Streamlined Quote Generation: Conga CPQ helps sales teams generate accurate quotes quickly, eliminating the need for manual calculations and reducing errors. This leads to a more efficient sales process and faster deal closures.
Improved Accuracy: The system ensures that quotes are consistent and comply with company policies, minimizing the risk of costly mistakes. This is particularly important for businesses with complex pricing structures or product configurations.
Enhanced Collaboration: Conga CPQ facilitates collaboration between sales, finance, and legal teams, ensuring everyone is on the same page regarding pricing and approvals. This can help to avoid delays and misunderstandings.
Increased Sales Productivity: By automating many of the tasks involved in the quoting process, Conga CPQ frees up sales reps to focus on building relationships and closing deals. This can lead to increased sales productivity and revenue growth.
Show more
Increased Sales Efficiency: Streamlined quoting process with pre-configured products, pricing rules, and guided selling.
Improved Accuracy: Reduced errors with automated calculations, validations, and consistency checks.
Enhanced Collaboration: Real-time visibility and information sharing between sales, product, and finance teams.
Configurable Rules and Approvals: Flexible workflows and custom logic to meet specific business requirements.
Detailed Reporting and Analytics: Data-driven insights into quoting activity, win rates, and pricing effectiveness.
Mobile Accessibility: Access quotes and configure products on the go with mobile app (if available).
Integration with CRM and ERP Systems: Seamless data exchange with existing business software (if applicable).
Show more
Complex Configuration: Users have reported that setting up and configuring servicePath can be a complicated process, especially for complex product and service catalogs.
Limited Customization: Some users have expressed frustration with the limited customization options available within servicePath, making it difficult to tailor the platform to their specific business needs.
Integration Challenges: Integrating servicePath with existing CRM or ERP systems has proven to be challenging for some users, leading to data silos and workflow inefficiencies.
Show more
Complex Approval Processes: Users have expressed frustration over FPX's intricate approval workflows, finding them cumbersome and time-consuming, particularly for businesses with straightforward approval needs.
Reporting Limitations: FPX has received criticism for its reporting functionality, with users citing limitations in generating customized reports or extracting specific data points, making it challenging to gain comprehensive insights from sales and CPQ processes.
Occasional Performance Issues: Some users have reported occasional slow loading times or system lag within FPX, particularly during periods of high data volume or complex configurations, impacting the overall efficiency of quote-to-cash cycles.
Show more
Steep Learning Curve: Vendavo's interface can be overwhelming for new users due to its complexity and extensive features, often requiring significant training and onboarding time.
Customization Challenges: Adapting Vendavo to specific business requirements can be difficult and may necessitate the involvement of technical experts or consultants, potentially leading to increased implementation costs and timelines.
Performance Issues: Some users have reported occasional slowdowns and performance bottlenecks, particularly when dealing with large datasets or complex configurations, which can impact productivity and user experience.
Show more
Clunky UI: Users often find Conga's interface to be outdated and cumbersome, making navigation and daily tasks unnecessarily complex.
Customization Challenges: Implementing custom solutions or integrations can be difficult due to limitations within the platform, often requiring extensive workarounds.
Reporting Limitations: Generating reports with specific data points or visualizations can be challenging, hindering data analysis and insights.
Quote Accuracy Issues: Some users report instances of inaccurate quotes being generated, leading to potential errors in pricing and proposals.
Show more
Clunky User Interface: Users report an outdated and complex interface that hinders navigation and slows down workflows.
Steep Learning Curve: New users struggle to grasp the software's intricacies, requiring significant training and impacting productivity.
Limited Reporting Features: Users lack in-depth reporting capabilities, making it difficult to analyze sales data and identify improvement areas.
Inconsistent Customer Support: Reviews mention instances of slow response times and unhelpful interactions with customer support.
Customization Challenges: Adapting the software to specific needs can be complex, requiring advanced technical expertise.
Show more

Is servicePath the right path for your business? Recent user reviews suggest that servicePath is a strong contender in the CPQ market, particularly for businesses with complex quoting needs. Users praise its intuitive interface and robust functionality, highlighting its ability to handle intricate product configurations and automate approval workflows. For example, one user noted that servicePath enabled their sales team to generate accurate quotes for highly customized products in minutes, a process that previously took days. This time savings, users report, translates to faster sales cycles and improved customer satisfaction. However, some users have pointed out limitations with servicePath's customization options and occasional performance issues. While the software excels at managing complex quotes, tailoring it to specific business processes can be challenging. Additionally, a few users have reported occasional slowdowns, particularly when dealing with large datasets. Despite these drawbacks, users generally agree that servicePath's strengths outweigh its weaknesses, making it a valuable tool for businesses looking to streamline their sales processes and improve quoting accuracy. Its suitability is particularly pronounced for companies with complex product offerings and a need for efficient quote generation, as its automation capabilities significantly reduce time-to-quote and minimize errors.

Show more

User reviews from the past year paint a somewhat mixed picture. FPX, particularly its Intelliquip CPQ, garners praise for its robust capabilities tailored to the intricate needs of manufacturers, especially those dealing with complex, engineer-to-order products and extended B2B sales cycles. Users specifically appreciate its strength in streamlining the quoting process for configurable products, a pain point FPX seems to address well. One user lauded FPX for enabling their sales team to generate accurate quotes with detailed configurations, replacing error-prone manual processes that often led to costly mistakes. However, while FPX excels in handling complex manufacturing scenarios, some users find its interface less intuitive than some newer, more visually driven CPQ solutions in the market. This complexity could pose a steeper learning curve for some users, especially those accustomed to more modern user experiences. FPX seems most suited for established manufacturers, particularly those with intricate products and sales processes that demand a high degree of configurability. Smaller businesses, or those with simpler sales cycles, might find FPX's robust feature set overkill and its interface daunting.

Show more

Vendavo users generally appreciate its ability to handle complex pricing scenarios and its robust analytics capabilities. The software's strength lies in its ability to manage intricate pricing structures, particularly for businesses with a high volume of SKUs or complex pricing rules. Users also value the software's ability to provide insights into pricing performance and identify areas for improvement. However, some users find the software's interface to be less intuitive than some competitors, requiring more training and support to use effectively. Additionally, Vendavo's implementation process can be time-consuming and resource-intensive, particularly for larger organizations with complex pricing needs. Despite these challenges, Vendavo is generally considered a powerful tool for businesses that require sophisticated pricing management capabilities. Its ability to handle complex pricing scenarios and provide valuable insights into pricing performance makes it a valuable asset for businesses looking to optimize their pricing strategies. Vendavo is best suited for large enterprises with complex pricing needs, particularly those in industries such as manufacturing, distribution, and chemicals. The software's ability to handle a high volume of SKUs, complex pricing rules, and multiple currencies makes it well-suited for businesses operating in global markets. Additionally, Vendavo's robust analytics capabilities provide valuable insights for businesses looking to optimize their pricing strategies and improve profitability. While the software's complexity may make it less suitable for smaller businesses with simpler pricing needs, its comprehensive features and powerful analytics make it a valuable tool for large enterprises looking to gain a competitive edge through pricing optimization.

Show more

Conga CPQ receives praise for its ability to streamline the quoting process, saving users time and reducing errors. The platform's flexibility and customizability are also highlighted as strengths, allowing businesses to tailor the software to their specific needs and workflows. Users appreciate the ability to create complex pricing rules and product configurations, ensuring accurate quotes and proposals. Conga CPQ's integration with Salesforce is another advantage, providing a seamless experience for users of both platforms. However, some users note that Conga CPQ can have a steep learning curve, particularly for those new to CPQ software. The platform's complexity, while offering flexibility, can also make it challenging for some users to navigate and fully utilize its features. Additionally, some users mention occasional performance issues and glitches, which can disrupt workflows. Conga CPQ is well-suited for medium to large businesses with complex quoting needs. Its robust features and customization options make it a powerful tool for organizations that require a high degree of control and flexibility over their quoting process. The platform's integration with Salesforce also makes it an ideal choice for businesses already using Salesforce CRM.

Show more

Infor CPQ, a configure-price-quote (CPQ) software, garners mixed reviews from recent users. While some praise its powerful quoting capabilities and robust product configuration engine, others criticize its clunky interface and limited reporting features. Strengths: Users laud CPQ's ability to handle complex product configurations with ease, highlighting its vast array of options and rules. They also appreciate its tight integration with other Infor products, streamlining workflows within the Infor ecosystem. For instance, one user notes, "It's a lifesaver for complex quotes with multiple variables. It ensures accuracy and saves us tons of time compared to manual processes." Weaknesses: The primary pain point seems to be the user interface. Many reviewers describe it as outdated, cumbersome, and hindering user adoption. Additionally, the lack of robust reporting capabilities frustrates users who need to analyze sales data and track performance metrics. One user comments, "The interface feels like it's stuck in the past, making it difficult to navigate and find what I need. And the reports are just basic – I need more insights to make informed decisions." Compared to competitors: Users often draw comparisons to Salesforce CPQ, praising its user-friendly interface and comprehensive reporting suite. However, they acknowledge CPQ's edge in handling intricate product configurations. One user says, "Salesforce CPQ is definitely more user-friendly, but it can't handle our complex products as well as CPQ. We had to choose between ease of use and functionality." Why these matter: The choice between CPQ and its competitors boils down to priorities. If your products are intricate and require powerful configuration capabilities, CPQ might be worth the steeper learning curve. But if a user-friendly interface and robust reporting are crucial, other options might be more suitable. Ultimately, understanding your specific needs and carefully considering user feedback is key to selecting the right CPQ software for your business.

Show more

Related Categories

Top Alternatives in CPQ Software


Configure One

Conga CPQ

Experlogix

IBM Sterling CPQ

Infor CPQ

Oracle CPQ

Powertrak

Pros

QuoteWerks

Salesforce CPQ

SAP CPQ

Tacton

Vendavo

Verenia

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings