Zuora Billing vs Experlogix

Last Updated:

Our analysts compared Zuora Billing vs Experlogix based on data from our 400+ point analysis of CPQ Software, user reviews and our own crowdsourced data from our free software selection platform.

Zuora Billing Software Tool
Experlogix Software Tool

Product Basics

Zuora Billing is a comprehensive software solution designed to manage complex billing tasks, including Configure, Price, Quote (CPQ) processes. It is particularly well-suited for subscription-based businesses that require flexible billing cycles, automated invoicing, and detailed revenue recognition. The software excels in handling recurring payments, usage-based billing, and one-time charges, making it ideal for companies with diverse pricing models.

Key benefits of Zuora Billing include streamlined billing operations, enhanced financial accuracy, and improved customer satisfaction through timely and precise invoicing. Popular features encompass automated billing, revenue recognition, and robust reporting capabilities. Users appreciate its intuitive interface and the ability to integrate seamlessly with other enterprise systems.

Compared to similar products, Zuora Billing is often praised for its scalability and adaptability to various business needs. Pricing details are typically customized based on specific requirements, so it is advisable to contact SelectHub for a tailored quote.

read more...
Experlogix is an integrated solution for product configuration and automating the quote-to-order fulfillment process. Users can streamline operations and simplify order processes by implementing approval workflows and creating pricing rules.

It allows users to complete complex configurations and visualize modifications without programming. Implementation can be on-premises or cloud-based. It integrates with ERP and CRM platforms, including Microsoft Dynamics, Salesforce and NetSuite.
read more...
Undisclosed
Get a free price quote
Tailored to your specific needs
$20,000 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Revenue Recognition: Zuora Billing automates revenue recognition processes, ensuring compliance with accounting standards like ASC 606 and IFRS 15, which reduces manual errors and accelerates financial close cycles.
  • Enhanced Customer Experience: The platform supports a variety of billing models, including subscription, usage-based, and one-time charges, allowing businesses to offer flexible pricing plans that meet diverse customer needs.
  • Scalability: Zuora Billing can handle complex billing scenarios and high transaction volumes, making it suitable for growing businesses that need to scale their operations without overhauling their billing systems.
  • Operational Efficiency: By automating recurring billing, invoicing, and payment collection, Zuora Billing reduces the administrative burden on finance teams, freeing them to focus on strategic initiatives.
  • Real-Time Analytics: The software provides real-time insights into key metrics such as Monthly Recurring Revenue (MRR) and customer churn, enabling data-driven decision-making and proactive business management.
  • Seamless Integration: Zuora Billing integrates with a wide range of CRM, ERP, and other enterprise systems, ensuring a cohesive ecosystem that enhances data accuracy and operational efficiency.
  • Global Compliance: The platform supports multi-currency and multi-taxation requirements, helping businesses comply with international billing regulations and expand into new markets with ease.
  • Customizable Workflows: Users can tailor billing workflows to match their unique business processes, ensuring that the system adapts to their needs rather than forcing them to conform to a rigid structure.
  • Reduced Time to Market: With its flexible architecture, Zuora Billing allows businesses to quickly launch new products and pricing models, giving them a competitive edge in rapidly changing markets.
  • Enhanced Security: The platform adheres to stringent security standards, including PCI DSS compliance, ensuring that sensitive customer data is protected against breaches and fraud.
read more...
  • Save Time: Create personalized quotes quicker with complex configurations. Generate instant BOM and other documentation with product modifications. 
  • Maximize Profit: Enable sales representatives to manage rules and formulas for pricing and discounts without programming. Calculate prices with the best possible profit margin using tables and formulas, accounting for complex scenarios and other factors. 
  • Reduce Errors: Minimize mistakes made with manual quote and order processing. Use automated logic-based rules to catch errors and prevent unapproved discounting. 
  • Increase Sales: Add up-sell and cross-sell messages to proposals based on recommendations. Implement additional requirements on the app to send personalized services and products to customers. 
read more...
  • Subscription Management: Efficiently handle complex subscription models, including upgrades, downgrades, and renewals.
  • Usage-Based Billing: Accurately bill customers based on their actual usage, supporting various metrics and thresholds.
  • Automated Invoicing: Generate and send invoices automatically, reducing manual effort and minimizing errors.
  • Revenue Recognition: Comply with accounting standards by automating revenue recognition processes, ensuring accurate financial reporting.
  • Multi-Currency Support: Manage billing in multiple currencies, facilitating global business operations and customer satisfaction.
  • Taxation Management: Automatically calculate and apply taxes based on regional regulations, simplifying compliance.
  • Customizable Pricing Models: Create tailored pricing plans, including tiered, volume, and flat-rate pricing, to meet diverse customer needs.
  • Payment Gateway Integration: Seamlessly integrate with various payment gateways, offering customers multiple payment options.
  • Real-Time Analytics: Access detailed billing and subscription analytics to make informed business decisions.
  • Customer Self-Service Portal: Provide customers with a portal to manage their subscriptions, view invoices, and make payments.
  • Flexible Billing Cycles: Support various billing cycles, such as monthly, quarterly, or annually, to align with customer preferences.
  • Discount and Promotion Management: Easily create and apply discounts and promotions to attract and retain customers.
  • Integration with CRM Systems: Integrate with popular CRM systems like Salesforce to streamline customer data management.
  • Audit Trail: Maintain a comprehensive audit trail of all billing activities for transparency and compliance purposes.
  • API Access: Utilize robust APIs to integrate Zuora Billing with other business systems, enhancing overall functionality.
read more...
  • Quote Creation: Build a quote from existing components, ready-to-ship inventory or from questionnaire responses. Verify the compatibility of each choice made and spot incompatibilities with color-coded highlights. 
  • Automated Workflows: Implement automated workflow approval requests. Streamline communication and collaboration between sales and engineering. 
  • Price Configuration: Define and manage logic-based pricing and discounting configuration rules without coding. Use prices from external systems with Excel and API integration. 
  • Product Visualizations: View complex configurations in real time using image compositing. Apply different colors and textures and create modifications with layers and effects. 
  • Sales Recommendations: Generate pop-up messages with upsell and cross-sell recommendations. Use configurations to acquire application-specific information to recommend personalized products for clients. 
  • Workbench: Create and manage logic-based rules and formulas for pricing and discounting configuration. Define component relationships to create specific combinations of parts and materials. 
  • E-Commerce Integrations: Streamline order-to-fulfillment processes by integrating with e-commerce systems like Sana, Dynamic Web and more. Use CRM and ERP integration to turn opportunities into quotes. 
read more...

Product Ranking

#5

among all
CPQ Software

#18

among all
CPQ Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data
60
we're gathering data
0
we're gathering data
9
we're gathering data
40
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Zuora Billing
Experlogix
+ Add Product + Add Product
AI-Based Capabilities Contract Management Dashboard And Reporting Mobile Capabilities Platform Capabilities And Security Price Management Product Configurator And Catalog Management Quote Management 0 9 40 0 83 80 84 73 0 25 50 75 100
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
0%
0%
100%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
9%
0%
91%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
40%
0%
60%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
0%
0%
100%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
83%
0%
17%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
77%
0%
23%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
71%
0%
29%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
74%
0%
26%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
64%
0%
36%

User Sentiment Summary

Great User Sentiment 49 reviews
Great User Sentiment 27 reviews
81%
of users recommend this product

Zuora Billing has a 'great' User Satisfaction Rating of 81% when considering 49 user reviews from 2 recognized software review sites.

85%
of users recommend this product

Experlogix has a 'great' User Satisfaction Rating of 85% when considering 27 user reviews from 3 recognized software review sites.

5.0 (6)
n/a
3.89 (43)
4.5 (6)
n/a
4.5 (6)
n/a
4.05 (15)

Synopsis of User Ratings and Reviews

Flexible Pricing and Customization: Zuora Billing empowers businesses to tailor pricing and discounts to align with their specific requirements.
Seamless Salesforce Integration: The integration with Salesforce streamlines sales operations, enabling sales representatives to generate product quotes with adaptable rate plans and gain visibility into subscriptions and financial data within Salesforce.
Responsive Customer Support: Users benefit from prompt response times and valuable assistance, contributing to a positive customer experience.
Automation: Zuora Billing offers automation capabilities for numerous features and functions, saving time by eliminating manual and repetitive tasks.
Subscription Management: The platform provides diverse options for managing subscriptions, including evergreen and termed subscriptions, with straightforward amendment processes.
Show more
Guided Selling: Users appreciate the guided selling feature, which helps sales reps ask the right questions to identify customer needs and recommend the best products.
Pricing Accuracy: Experlogix is known for its accurate pricing calculations, ensuring that quotes and proposals are always correct and up-to-date.
Ease of Use: Many users find Experlogix to be user-friendly, with an intuitive interface that makes it easy to create and manage complex configurations.
Show more
Usability Issues: Zuora can be difficult to use, requiring extensive training and many steps for simple tasks.
Revenue Recognition Challenges: It doesn't comply with GAAP ASC606, necessitating additional software like RevPro.
Reporting Deficiencies: Reporting, particularly for churn analysis, needs improvement and often requires manual manipulation in Excel.
Inflexibility in Complex Situations: Zuora struggles with unusual or complex scenarios, slowing down sales teams who need to create quotes.
Cost and Support Concerns: Some users find Zuora expensive and experience inconsistent support quality, with issues sometimes requiring escalation.
Show more
Complex Setup: Users have reported that configuring Experlogix to meet their specific business requirements can be quite complicated and time-consuming, often requiring extensive customization and scripting.
Limited Integrations: While Experlogix does offer some integrations, users have expressed that it lacks seamless integration with certain popular CRM and ERP systems, leading to data silos and manual workarounds.
Steep Learning Curve: The platform's user interface and functionality can be challenging to grasp for new users, requiring significant time and effort to become proficient. This has been a common frustration among users who need to quickly onboard and utilize the CPQ system.
Show more

User reviews from the past year paint a mixed picture of this comprehensive billing platform. While Zuora Billing garners praise for its robust features and seamless Salesforce integration, users also point out notable drawbacks. A standout strength is Zuora Billing's flexibility in handling pricing and customization. Users highlight the ease with which they can tailor pricing models and discounts to align with specific business needs, such as offering tiered pricing for different user segments. The platform's API-centric approach is another key differentiator, empowering businesses to build custom integrations and automate workflows. For instance, companies have leveraged the API to connect Zuora Billing with their CRM systems, automating invoice generation and payment processing. However, this strength is counterbalanced by a significant weakness: complexity. Users report a steep learning curve and a cumbersome interface that necessitates extensive training and numerous steps to complete even basic tasks. While Zuora Billing excels in some areas, it stumbles in others, particularly reporting and revenue recognition. Users express frustration with the platform's limited reporting capabilities, especially when it comes to tracking crucial metrics like churn. Moreover, Zuora Billing's revenue recognition model falls short of GAAP ASC606 compliance, compelling businesses to rely on third-party software like RevPro for accurate financial reporting. This limitation poses a significant challenge for companies operating in regulated industries or those requiring strict financial compliance. In essence, Zuora Billing is best suited for large enterprises with complex billing needs and dedicated IT resources to navigate its intricacies. Smaller businesses or those seeking a more user-friendly solution might find Zuora Billing overwhelming and may be better served by alternative platforms.

Show more

Are you trying to figure out if Experlogix is the real deal or just another flash in the pan? User reviews from the last year suggest that Experlogix is a powerful CPQ solution that's particularly well-suited for businesses with complex product configurations. Users rave about its robust rules engine, which allows for very granular control over pricing and discounting, ensuring accurate quotes every time. This is especially important for businesses with configurable products, where even small errors can significantly impact profitability. They also appreciate the visual configuration tools, which make it easy for sales reps to create quotes that are both accurate and visually appealing. However, some users have pointed out that Experlogix can be complex to implement and requires a significant investment of time and resources to get up and running. This is a common criticism of enterprise-grade software, but it's something to keep in mind if you're a smaller business with limited IT resources. Additionally, some users have expressed frustration with the user interface, finding it less intuitive than some competing products like Salesforce CPQ. Despite these drawbacks, many users feel that Experlogix's strengths outweigh its weaknesses, particularly if you need a CPQ solution that can handle complex product configurations and sophisticated pricing rules. In a nutshell, Experlogix is a good fit for businesses that need a powerful and flexible CPQ solution, but are willing to invest the time and resources required to implement it properly. It's particularly well-suited for manufacturers, distributors, and other businesses with complex product catalogs and sophisticated pricing needs. If you're a smaller business with simpler requirements, you might find that a more lightweight CPQ solution is a better fit.

Show more

Screenshots

Top Alternatives in CPQ Software


Configure One

Conga CPQ

Experlogix

IBM Sterling CPQ

Infor CPQ

Oracle CPQ

Powertrak

Pros

QuoteWerks

Salesforce CPQ

SAP CPQ

servicePath

Tacton

Vendavo

Verenia

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings