Spanning Backup vs APEX Backup Services

How do you ensure your data isn't lost in the digital abyss? Spanning Backup has garnered generally positive reviews from users over the last year, particularly for its user-friendly interface and "set it and forget it" nature. Users praise its straightforward setup process, requiring minimal IT intervention, which is a major plus for businesses with limited technical resources. Its automated backup and recovery features for popular platforms like Google Workspace, Microsoft 365, and Salesforce provide peace of mind against data loss from common threats. However, some users have reported issues with customer service and expressed frustration with interface changes following Spanning's acquisition by Kaseya. A notable strength highlighted by users is the granular control over backup selection, allowing administrators to specify which accounts and data types are backed up. For instance, one user appreciated the ability to easily select specific Microsoft 365 licenses for backup, ensuring cost-effectiveness. Another user, an MSP, found value in the native customer access feature, simplifying data management for their clients. While Spanning Backup excels in ease of use and automation, some users desire a broader scope of features. For example, one user wished for the backup of additional Microsoft 365 components beyond the current offerings. Another recurring concern involved the frequency of "problems requiring attention" notifications, which, while often not actionable, caused unnecessary worry. Despite these drawbacks, Spanning Backup is highly regarded for its core functionality and simplicity. Spanning Backup is best suited for businesses of all sizes seeking a user-friendly and reliable cloud-to-cloud backup solution. Its intuitive interface and automated features make it an excellent choice for organizations with limited IT staff. The platform's strengths lie in its straightforward setup, effortless data recovery, and comprehensive protection for critical SaaS data. However, businesses requiring a wider range of features or those who prioritize highly responsive customer support might need to consider alternative options or supplement Spanning Backup with additional tools.

Is Dell APEX Backup Services the apex predator of data protection, or does it fall flat? User reviews from the last year paint a largely positive picture of APEX Backup Services, particularly praising its multicloud support and user-friendly interface. One user lauded the platform's ability to seamlessly protect data across their diverse IT environment, which includes on-premises servers and public cloud services like Azure. This comprehensive coverage is a key differentiator for businesses with a hybrid infrastructure. Users also rave about the intuitive SaaS-based management console, highlighting its ease of use compared to more complex solutions like Commvault. The automation features, such as automated backups and policy-based data retention, are particularly well-received, freeing up IT teams from tedious manual tasks. However, some users expressed concerns about the potential for vendor lock-in, a common concern with fully managed services. While APEX Backup Services integrates well within the Dell ecosystem, migrating data and processes to a different vendor in the future could pose challenges. Despite this concern, the overall sentiment towards APEX Backup Services is positive. Its robust feature set, combined with its user-friendliness and strong performance, makes it a compelling choice for organizations seeking a comprehensive yet manageable data protection solution, especially those already invested in the Dell ecosystem or looking for a fully managed solution.