Home > Dental Software > ACE Dental > ACE Dental vs Legwork

ACE Dental vs Legwork

Last Updated: November 25th, 2024

Our analysts compared ACE Dental vs Legwork based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

ACE Dental practice management software provides a digital environment with a simple interface for dentists to manage administrative, clinical and financial operations. It supports on-premise and cloud deployment to suit operational requirements and increase efficiency, productivity and profitability.

Its capabilities include appointment scheduling, charting/graphing and imaging aids, recall management, extensive and custom reports, employee management and insurance claim handling.

Legwork is a comprehensive software solution designed to streamline dental communications and manage various tasks within dental practices. It excels in automating appointment reminders, patient recalls, and feedback collection, thereby enhancing patient engagement and operational efficiency. This software is particularly well-suited for dental practices seeking to improve their communication processes and patient management systems, as it offers a user-friendly interface and robust functionality tailored to the dental industry.

Key benefits of Legwork include increased patient retention, reduced no-show rates, and improved overall patient satisfaction. Popular features encompass automated messaging, online scheduling, and detailed analytics, which provide valuable insights into practice performance. Users have praised its intuitive design and the significant time savings it affords staff members.

While specific pricing details are not readily available, it is advisable for interested parties to contact SelectHub for a personalized pricing quote based on their unique requirements. This ensures that practices can obtain a solution that fits their budget and operational needs.

$99 Monthly

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$349 Monthly

Free Trial is unavailable →

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Tailored to your specific needs

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Product Insights

Streamlined Scheduling: ACE Dental simplifies the appointment booking process, allowing dental practices to efficiently manage their schedules, reduce no-shows, and optimize patient flow throughout the day.
Enhanced Patient Management: The software offers comprehensive tools for managing patient records, including treatment history, personal information, and billing details, ensuring a personalized and efficient service.
Improved Billing Accuracy: With its integrated billing system, ACE Dental minimizes errors in invoicing and insurance claims, facilitating faster payments and improving the financial health of the practice.
Comprehensive Reporting: Generate detailed reports on various aspects of the dental practice, such as financial performance, patient demographics, and treatment statistics, aiding in informed decision-making and strategic planning.
Increased Productivity: Automating routine tasks like appointment reminders, record-keeping, and billing processes frees up staff to focus on patient care and other high-value activities, boosting overall productivity.
Enhanced Communication: Features like automated reminders, email marketing tools, and personalized patient communication enhance the relationship between the practice and its patients, contributing to higher satisfaction and retention rates.
Secure Data Management: ACE Dental ensures the security and confidentiality of patient data with robust encryption and compliance with healthcare regulations, giving both patients and providers peace of mind.
Customizable Features: The flexibility to customize various aspects of the software, from scheduling templates to report formats, allows practices to tailor the system to their specific needs and workflows.
Accessible Patient Education: Incorporating educational materials and resources into patient interactions helps in improving treatment acceptance rates and fostering a more informed patient base.
Scalability: As a dental practice grows, ACE Dental can scale to accommodate additional users, more complex workflows, and an expanding patient base without compromising performance or user experience.

Improved Patient Engagement: Legwork automates appointment reminders and follow-ups, ensuring patients stay informed and engaged with their dental care.
Enhanced Office Efficiency: By automating routine communications, Legwork frees up staff time, allowing them to focus on more critical tasks and improving overall office productivity.
Increased Patient Retention: Consistent and personalized communication helps build stronger relationships with patients, leading to higher retention rates and more repeat visits.
Streamlined Marketing Efforts: Legwork's targeted email campaigns and social media integration help practices reach potential patients more effectively, driving new patient acquisition.
Better Patient Experience: Automated appointment confirmations and reminders reduce no-shows and ensure patients have a seamless experience from booking to follow-up.
Data-Driven Insights: Legwork provides analytics and reporting tools that help practices understand patient behavior and optimize their communication strategies accordingly.
Cost Savings: By reducing the need for manual communication efforts, Legwork helps practices save on labor costs and minimize administrative overhead.
Consistent Branding: Automated communications ensure that all patient interactions are consistent with the practice's brand voice and messaging, enhancing brand recognition.
Compliance and Security: Legwork ensures that all communications are compliant with industry regulations such as HIPAA, protecting patient information and maintaining trust.
Scalability: As a practice grows, Legwork scales with it, providing robust communication tools that can handle increased patient volumes without additional strain on staff.

Clinical: Helps optimize patient care and achieve clinical efficiency with 3D restorative charting, mixed dentition, visual treatment planning, perio charting and graphing, perio comparisons and automated clinical notes.
Front Office: Streamlines administrative tasks with smooth workflows for appointment scheduling and pre-blocking, recall management, extensive customizable reporting, paper and electronic insurance claim management, digital signature documents, lab case tracking and a prescription writer.
Employee Management: Helps practices manage staff with employee time clocks and room-to-room chat.
Payment and Billing: Provides seamless billing and collections with patient and family ledgers, monthly payment plans and X-Charge credit card integration.
Patient Engagement: Boosts satisfaction levels and increases patient retention through engagement tools like automated email appointment reminders, patient statements and images, popup reminders and call lights.

Automated Appointment Reminders: Sends timely reminders to patients via email or text to reduce no-shows and improve appointment adherence.
Online Scheduling: Allows patients to book appointments directly through the practice's website, enhancing convenience and accessibility.
Patient Reviews Management: Collects and manages patient reviews, helping practices build a positive online reputation and attract new patients.
Customizable Email Campaigns: Enables practices to create and send personalized email campaigns to engage with patients and promote services.
Two-Way Text Messaging: Facilitates real-time communication between the practice and patients, making it easier to address inquiries and confirm appointments.
Patient Portal: Provides a secure online space where patients can access their health records, treatment plans, and billing information.
Integrated Social Media Posting: Simplifies the process of posting updates and promotions on social media platforms, helping practices maintain an active online presence.
Analytics and Reporting: Offers detailed insights into patient engagement, appointment trends, and marketing campaign performance to inform strategic decisions.
Customizable Templates: Provides a variety of templates for emails, texts, and social media posts, allowing practices to maintain consistent and professional communication.
HIPAA Compliance: Ensures that all patient communications and data storage meet stringent HIPAA regulations, safeguarding patient privacy and security.
Patient Satisfaction Surveys: Automatically sends surveys post-appointment to gather feedback and identify areas for improvement.
Referral Tracking: Monitors and manages patient referrals, helping practices understand referral sources and optimize their referral programs.
Birthday and Holiday Greetings: Sends personalized greetings to patients on special occasions, fostering a sense of connection and loyalty.
Recall and Reactivation Campaigns: Targets inactive patients with tailored messages to encourage them to schedule overdue appointments.
Website Chat Integration: Adds a chat feature to the practice's website, enabling instant communication with potential and existing patients.

Product Ranking

#17

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Dental Software

#18

among all
Dental Software

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Analyst Rating Summary

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User Sentiment Summary

94%

of users recommend this product

ACE Dental has a 'excellent' User Satisfaction Rating of 94% when considering 105 user reviews from 2 recognized software review sites.

96%

of users recommend this product

Legwork has a 'excellent' User Satisfaction Rating of 96% when considering 50 user reviews from 2 recognized software review sites.

5.0 (1)

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4.8 (25)

4.7 (104)

4.8 (25)

Awards

Synopsis of User Ratings and Reviews

Comprehensive Services: ACE Dental provides a wide range of services, from routine cleanings and fillings to more complex procedures like root canals and dental implants, eliminating the need to visit multiple specialists.

Advanced Technology: The practice utilizes state-of-the-art equipment, such as digital X-rays and intraoral cameras, for accurate diagnoses and efficient treatment planning.

Patient Comfort: ACE Dental prioritizes patient comfort by offering amenities like sedation dentistry and noise-canceling headphones, ensuring a relaxing experience.

Flexible Scheduling: The practice accommodates busy schedules with convenient appointment options, including evening and weekend availability.

Easy Communication: Legwork simplifies patient communication for dental practices with features like two-way texting, appointment reminders, and email capabilities.

Marketing Tools: The software offers integrated marketing tools, including patient review management, to help practices attract new patients and manage their online reputation.

Practice Management Integration: Legwork integrates with over 35 practice management systems, ensuring compatibility and streamlining operations for most dental practices.

Customizable Engagement: Practices can tailor patient engagement settings to their preferences without disrupting existing communication workflows.

Coverage Issues: Some users reported difficulties getting ACE Dental to cover certain procedures, leading to unexpected out-of-pocket costs.

Customer Service Complaints: A number of users expressed frustration with long wait times and unhelpful customer service interactions.

Limited Network: Finding in-network dentists, particularly specialists, proved challenging for some users, limiting their choices.

Limited Patient Chart Access: Users have reported an inability to access complete patient charts directly within the software.

Social Media Posting Removal: Some users have mentioned that Legwork discontinued their social media posting feature without a corresponding price reduction.

Occasional Syncing Issues: A few users have pointed out occasional issues with software syncing, which could disrupt workflows.

Lack of Online Payments and Scheduling: The absence of integrated online payment and scheduling options for patients is a notable drawback for some users.

Initial Cost: While considered valuable by some, the initial cost of Legwork has been perceived as expensive, particularly for smaller practices.

Looking for a dental software solution that's an ace in the hole? User reviews from the last year suggest ACE Dental is a strong contender in the dental software market, particularly for those seeking a user-friendly and cost-effective solution. Users rave about its intuitive interface, making it easy for even tech-averse team members to quickly learn the ropes. The software doesn't skimp on features either, offering a comprehensive suite that includes patient scheduling, billing, insurance claims, and inventory management, eliminating the need for multiple disparate systems. Unlike subscription-based models, ACE Dental offers a refreshing change of pace with its one-time purchase, making it a budget-friendly option for practices watching their bottom line. However, some users point out that the reliance on online videos for training, while convenient for review, might not be as effective as in-person demonstrations for hands-on learners. While ACE Dental boasts a robust feature set, it's worth noting that it may not have the same bells and whistles as more specialized or high-end dental software solutions like Dentrix, EasyDental, or Eaglesoft. Despite this, users who have experience with these other platforms often find ACE Dental to be a more user-friendly and efficient option. Ultimately, ACE Dental seems to be a perfect fit for smaller practices or those new to dental software, offering a great balance of functionality, usability, and affordability.

Is Legwork truly the leg up your dental practice needs? User reviews from the last year suggest that Legwork, a dental practice management software, excels in its user-friendly interface and comprehensive features. Users rave about the ease of sending messages, highlighting the intuitive design that makes communication a breeze. The platform's all-in-one nature, encompassing tools for patient communication, marketing, and reviews, is a major selling point, streamlining workflows and boosting efficiency. Users specifically praise the software's ability to enhance patient engagement through automated reminders and personalized communication, leading to improved patient retention and satisfaction. While Legwork integrates well with popular practice management systems like Dentrix and Eaglesoft, some users reported occasional syncing issues with certain systems. A few users also expressed a desire for additional features. Overall, Legwork stands out for its user-friendliness, comprehensive features, and positive impact on patient engagement. This makes it a perfect fit for dental practices looking to streamline operations, enhance communication, and elevate the patient experience.

Screenshots

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FAQ

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