Dental Intelligence vs Practice-Web

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Our analysts compared Dental Intelligence vs Practice-Web based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Dental Intelligence is a digital toolkit for dentists that connects to practice management software and helps track, analyze and automate functions. It helps dentists work more efficiently through dashboards, follow-ups, enterprise reports, online scheduling and patient finder modules.

It uses automation and data analysis to improve team performance and patient care, fill staff’s daily schedules and increase practice profitability by finding hidden revenue and increasing production.
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A comprehensive practice management platform, Practice-Web fulfills the needs of general dentists, specialists and multi-location practices. It provides intuitive functionality to dental practices helping them deliver seamless care to patients remotely. From records management to quick billing, it offers customization options to cater to unique needs of a clinic.

It helps clinics automate workflows, serve more customers and therefore grow business.
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$399/User, Monthly
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Tailored to your specific needs
$169/User, Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Patient Retention: By tracking patient interactions and follow-ups, Dental Intelligence helps ensure patients return for regular check-ups and treatments, reducing churn rates.
  • Enhanced Treatment Acceptance: The software provides tools to present treatment plans clearly, increasing the likelihood that patients will accept recommended procedures.
  • Optimized Scheduling: Dental Intelligence analyzes appointment patterns to suggest optimal scheduling, minimizing gaps and maximizing chair time utilization.
  • Revenue Growth: By identifying missed opportunities and optimizing treatment plans, the software helps practices increase their revenue streams.
  • Data-Driven Decisions: The platform offers comprehensive analytics, enabling dental practices to make informed decisions based on real-time data rather than intuition.
  • Streamlined Operations: Automating routine tasks such as appointment reminders and follow-ups frees up staff time, allowing them to focus on patient care.
  • Patient Satisfaction: By ensuring timely follow-ups and personalized communication, Dental Intelligence enhances the overall patient experience.
  • Performance Tracking: The software provides detailed performance metrics for individual staff members, helping to identify areas for improvement and recognize high performers.
  • Financial Insights: Dental Intelligence offers financial reporting tools that help practices understand their financial health and identify areas for cost savings.
  • Compliance and Security: The platform ensures that patient data is handled in compliance with HIPAA regulations, safeguarding sensitive information.
  • Marketing Effectiveness: By tracking the success of marketing campaigns, the software helps practices refine their strategies to attract new patients more effectively.
  • Patient Communication: Automated communication tools ensure that patients receive timely reminders and updates, reducing no-show rates and improving engagement.
  • Customizable Dashboards: The software allows practices to create personalized dashboards, providing quick access to the most relevant data and metrics.
  • Integration with Existing Systems: Dental Intelligence seamlessly integrates with popular dental practice management systems, ensuring a smooth workflow without the need for redundant data entry.
  • Goal Setting and Tracking: Practices can set specific goals and track their progress over time, fostering a culture of continuous improvement and accountability.
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  • Improve Practice Efficiency: From payment processing to appointment management, ensure the practice runs smoothly and business rises steadily.  
  • Increase Productivity: Automate mundane administrative, billing and appointment scheduling tasks to free time for staff. Allocate them to take care of patients’ needs or drive revenue operations. 
  • Customize Functionality: Leverage a wide range of customization options to get the most out of the system and integrate into workflows seamlessly.  
  • Reduce No-Shows: Streamline appointment bookings and reduce wait times to attract more patients. Provide an all around quality experience to patients to retain them in the future.  
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  • Metrics and Reporting: Dashboards with data analysis, metrics and reporting tools that help track all aspects of the practice, from financials to performance. 
  • Morning Huddle: Fully automated morning huddle module with reviews of past day’s performance, current day’s activities and upcoming week’s plans to help team members identify individual goals. 
  • Follow Ups: Auto-generated call lists for appointment confirmations, hygiene recare, unscheduled treatment and collections to optimize patient communication. 
  • Call Intel: A smart caller ID with auto-generated popups to identify callers and display their stats, including what treatment they need, past-due balances, unscheduled family members and other patient information. 
  • Smart Schedule: Helps create daily schedules based on the patient database and automatically assign patients to slots in the practice schedules. 
  • Provider Pulse: Automatic tracking and measuring of each provider’s performances using multiple metrics, with real-time data to help practices adapt and grow. 
  • Mobile App: Full software functionality through mobile app allows providers to access patient information, schedules, revenue opportunities, practice performance data, financials and collections, remotely from their smartphones. 
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  • Appointment Management: Organize incoming appointments in the weekly calendar and send quick updates to dentists. Reduce wait times in queues and provide a seamless experience to patients.  
  • Charting: Maintain medical files with patient records such as past appointments, prescriptions and lab reports to allow doctors to access information quickly and provide diagnosis.  
  • Claims Management: Automate claims processing by creating a single optimized workflow for collection, processing and sending forms to insurance agents. 
  • Medical Billing: Reduce queues and patient wait times by implementing robust systems to quickly process bills and receive payments. 
  • Patient Record Management: Create and share patient medical records with doctors throughout the facility. Attach reminders to files that require updates or are overdue.  
  • Treatment Planning: Implement every available treatment course to deliver the best outcomes for patients.  
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Product Ranking

#16

among all
Dental Software

#34

among all
Dental Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Practice-Web
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Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 83 100 97 50 73 93 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 16 reviews
Excellent User Sentiment 60 reviews
94%
of users recommend this product

Dental Intelligence has a 'excellent' User Satisfaction Rating of 94% when considering 16 user reviews from 3 recognized software review sites.

96%
of users recommend this product

Practice-Web has a 'excellent' User Satisfaction Rating of 96% when considering 60 user reviews from 1 recognized software review sites.

4.5 (2)
n/a
4.67 (9)
4.78 (60)
4.8 (5)
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Awards

Dental Intelligence stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Practice-Web and concluded it earns best-in-class honors for Integrations and Extensibility. Practice-Web stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Easy to Use: Users consistently praise Dental Intelligence for its intuitive interface, making it easy to navigate and find the information they need.
Streamlined Workflow: Dental Intelligence helps streamline various tasks, such as scheduling appointments, managing patient records, and sending reminders, saving time and improving efficiency.
Improved Communication: The platform facilitates better communication with patients through features like online scheduling and automated appointment reminders, leading to fewer missed appointments and improved patient satisfaction.
Enhanced Reporting: Dental Intelligence provides comprehensive reports that offer valuable insights into practice performance, helping dentists make data-driven decisions to improve their business.
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Appointment Reminders: Practice-Web's automated appointment reminders help reduce no-shows and keep schedules full.
Patient Communication: Secure messaging tools facilitate HIPAA-compliant communication with patients, improving patient engagement and satisfaction.
Online Scheduling: Patients can conveniently schedule appointments online, streamlining the process and saving staff time.
Treatment Planning: The software aids in creating and presenting treatment plans to patients, enhancing case acceptance.
Billing and Claims: Practice-Web simplifies billing processes and electronic claims submissions, improving efficiency and revenue cycle management.
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Limited Customization: Some users have found the software's customization options to be limited, making it difficult to tailor the system to their specific practice needs. For example, some users have reported that they are unable to create custom reports or dashboards that meet their specific requirements.
Steep Learning Curve: The software can be complex to learn and use, especially for new users. Some users have reported that they found the interface to be confusing and difficult to navigate, requiring significant time and effort to become proficient.
Technical Issues: Some users have reported experiencing technical issues with the software, such as slow loading times, crashes, and data syncing problems. These issues can disrupt workflow and lead to frustration for users.
Customer Support: Some users have expressed dissatisfaction with the customer support provided by Dental Intelligence. They have reported long wait times, difficulty getting in touch with support staff, and unhelpful responses to their inquiries.
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Limited Features: Practice-Web lacks certain features commonly found in other practice management software, such as online appointment scheduling and integrated patient communication tools.
Outdated Interface: The user interface appears outdated and can feel clunky to navigate, potentially impacting user efficiency and overall experience.
Support Concerns: Some users have reported challenges with customer support, including difficulty reaching representatives and experiencing slow response times.
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User reviews suggest that Dental Intelligence is a powerful tool for dental practices looking to improve their performance and profitability. The software is praised for its ability to provide actionable insights and automation, which can help practices increase production, number of visits, and collections while decreasing overhead. Dental Intelligence is also lauded for its user-friendly interface and comprehensive mobile app, which allows users to access practice data anytime, anywhere. Dental Intelligence is a game-changer for practices that are struggling to keep up with the demands of modern dentistry. The software's ability to identify revenue opportunities and improve patient communication can help practices increase their bottom line. For example, the Smart Caller ID feature can help practices identify patients who are overdue for appointments or who have unscheduled treatment, which can lead to increased production and collections. The Smart Schedule feature can help practices fill holes in their schedules and ensure that they are maximizing their appointment slots. Dental Intelligence is not without its drawbacks. Some users have complained that the software can be expensive and that the customer support can be slow to respond. However, the vast majority of users agree that the benefits of Dental Intelligence outweigh the drawbacks. The software is a powerful tool that can help dental practices achieve their goals and improve their overall performance. Dental Intelligence is most suited for practices that are serious about improving their performance and profitability. The software is particularly well-suited for practices that are looking to increase production, number of visits, and collections while decreasing overhead.

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Over the past year, Practice-Web has garnered attention for its comprehensive suite of features tailored for dental practice management. Users have consistently praised its robust appointment scheduling system, which streamlines the booking process and significantly reduces administrative workload. The software's integrated billing and invoicing system is another highlight, offering seamless financial management that users find indispensable for running a smooth operation. However, some users have noted a steep learning curve, mentioning that mastering the full range of features can be daunting for newcomers. This contrasts with competitors that may offer more intuitive interfaces but often at the expense of depth in functionality. What sets Practice-Web apart, according to user reviews, is its exceptional customer support. Many users have recounted instances where customer service went above and beyond to assist with issues, a testament to the company's commitment to its clients. This level of support is crucial in the fast-paced dental industry, where resolving software issues promptly can significantly impact daily operations. Additionally, the software's customization options allow practices to tailor the system to their specific needs, a feature that users find invaluable for optimizing workflow and efficiency. Given its comprehensive feature set, steep learning curve, and exceptional support, Practice-Web is best suited for established dental practices looking for a robust management solution that can be customized to their unique needs. Smaller practices or those with limited technical staff might find the learning curve challenging, but the investment in mastering the software pays dividends in operational efficiency and patient satisfaction. The software's scalability also makes it an excellent choice for growing practices aiming to streamline their operations without sacrificing functionality.

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