Dentrix Ascend vs Practice-Web

Last Updated:

Our analysts compared Dentrix Ascend vs Practice-Web based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Dentrix Ascend Software Tool

Product Basics

Dentrix Ascend is a comprehensive cloud-based dental practice management software designed to streamline various administrative and clinical tasks. It is particularly well-suited for dental practices of all sizes, including multi-location practices, due to its scalability and robust feature set. The software offers a range of functionalities such as patient scheduling, billing, charting, and reporting, all accessible from any device with internet connectivity. This flexibility is a significant advantage for practices looking to enhance efficiency and improve patient care.

One of the standout benefits of Dentrix Ascend is its intuitive user interface, which simplifies navigation and reduces the learning curve for new users. Additionally, the software's cloud-based nature ensures automatic updates and data backups, providing peace of mind regarding data security and compliance. Popular features include electronic health records (EHR), treatment planning, and patient communication tools, which collectively contribute to a more organized and patient-centric practice.

Compared to similar products, Dentrix Ascend is often praised for its ease of use and comprehensive support. Pricing details are typically customized based on the specific needs of the practice, so it is recommended to contact SelectHub for a tailored quote. This approach ensures that practices only pay for the features they need, making it a cost-effective solution for dental practice management.

read more...
A comprehensive practice management platform, Practice-Web fulfills the needs of general dentists, specialists and multi-location practices. It provides intuitive functionality to dental practices helping them deliver seamless care to patients remotely. From records management to quick billing, it offers customization options to cater to unique needs of a clinic.

It helps clinics automate workflows, serve more customers and therefore grow business.
read more...
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$169/User, Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Patient Experience: Dentrix Ascend streamlines appointment scheduling and reminders, reducing wait times and improving patient satisfaction.
  • Cloud-Based Accessibility: Access patient records and practice data from any location with internet connectivity, enabling flexible work environments and remote consultations.
  • Automated Billing Processes: Simplifies insurance claims and billing, reducing administrative workload and minimizing errors, leading to faster reimbursements.
  • Comprehensive Reporting: Generate detailed reports on practice performance, helping to identify trends and make informed business decisions.
  • Integrated Imaging: Seamlessly integrates with digital imaging systems, allowing for quick access to X-rays and other diagnostic images directly within the patient’s file.
  • Data Security: Employs robust security measures to protect sensitive patient information, ensuring compliance with HIPAA and other regulatory standards.
  • Scalability: Easily adapts to the needs of growing practices, whether adding new users, locations, or expanding services.
  • Customizable Workflows: Tailor workflows to match the specific needs of your practice, enhancing efficiency and reducing redundant tasks.
  • Patient Communication Tools: Offers tools for email and text communication, improving patient engagement and reducing no-show rates.
  • Training and Support: Provides comprehensive training resources and responsive customer support to ensure smooth implementation and ongoing use.
read more...
  • Improve Practice Efficiency: From payment processing to appointment management, ensure the practice runs smoothly and business rises steadily.  
  • Increase Productivity: Automate mundane administrative, billing and appointment scheduling tasks to free time for staff. Allocate them to take care of patients’ needs or drive revenue operations. 
  • Customize Functionality: Leverage a wide range of customization options to get the most out of the system and integrate into workflows seamlessly.  
  • Reduce No-Shows: Streamline appointment bookings and reduce wait times to attract more patients. Provide an all around quality experience to patients to retain them in the future.  
read more...
  • Cloud-Based Platform: Access patient data and practice management tools from any device with internet connectivity.
  • Intuitive Dashboard: Provides a comprehensive overview of practice performance metrics, appointment schedules, and patient information.
  • Patient Communication Tools: Integrated email and text messaging capabilities for appointment reminders and patient follow-ups.
  • Electronic Health Records (EHR): Securely store and manage patient records, including treatment plans, medical histories, and clinical notes.
  • Scheduling and Appointment Management: Advanced scheduling features, including drag-and-drop functionality and automated appointment confirmations.
  • Billing and Insurance Management: Streamline billing processes with electronic claims submission, payment tracking, and insurance verification.
  • Clinical Charting: Detailed and customizable charting tools for documenting patient exams, treatments, and progress notes.
  • Reporting and Analytics: Generate detailed reports on practice performance, financials, and patient demographics to inform decision-making.
  • Role-Based Access Control: Ensure data security and compliance by assigning specific access permissions to different staff roles.
  • Patient Portal: Allow patients to access their health records, appointment schedules, and billing information online.
  • Imaging Integration: Seamlessly integrate with digital imaging systems for storing and viewing X-rays and other diagnostic images.
  • Task Management: Assign and track tasks within the practice to ensure efficient workflow and accountability.
  • Customizable Templates: Use pre-built or custom templates for treatment plans, clinical notes, and patient communications.
  • Mobile Access: Utilize mobile-friendly interfaces for managing practice operations on-the-go.
  • Data Backup and Recovery: Automatic data backups and recovery options to protect against data loss.
  • Third-Party Integrations: Connect with other software solutions such as accounting systems, marketing tools, and more.
  • Training and Support: Access to comprehensive training resources and customer support for troubleshooting and guidance.
read more...
  • Appointment Management: Organize incoming appointments in the weekly calendar and send quick updates to dentists. Reduce wait times in queues and provide a seamless experience to patients.  
  • Charting: Maintain medical files with patient records such as past appointments, prescriptions and lab reports to allow doctors to access information quickly and provide diagnosis.  
  • Claims Management: Automate claims processing by creating a single optimized workflow for collection, processing and sending forms to insurance agents. 
  • Medical Billing: Reduce queues and patient wait times by implementing robust systems to quickly process bills and receive payments. 
  • Patient Record Management: Create and share patient medical records with doctors throughout the facility. Attach reminders to files that require updates or are overdue.  
  • Treatment Planning: Implement every available treatment course to deliver the best outcomes for patients.  
read more...

Product Ranking

#10

among all
Dental Software

#34

among all
Dental Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data
91
we're gathering data
83
we're gathering data
100
we're gathering data
97
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Dentrix Ascend
Practice-Web
+ Add Product + Add Product
Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 83 100 97 50 73 93 0 25 50 75 100
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
67%
0%
33%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
94%
0%
6%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
0%
0%
100%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
60%
0%
40%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
94%
0%
6%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
95%
0%
5%

User Sentiment Summary

Great User Sentiment 175 reviews
Excellent User Sentiment 60 reviews
84%
of users recommend this product

Dentrix Ascend has a 'great' User Satisfaction Rating of 84% when considering 175 user reviews from 2 recognized software review sites.

96%
of users recommend this product

Practice-Web has a 'excellent' User Satisfaction Rating of 96% when considering 60 user reviews from 1 recognized software review sites.

4.2 (6)
n/a
n/a
4.78 (60)
4.2 (169)
n/a

Awards

we're gathering data

SelectHub research analysts have evaluated Practice-Web and concluded it earns best-in-class honors for Integrations and Extensibility. Practice-Web stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Intuitive Design: Dentrix Ascend is recognized for its user-friendly interface, which makes it easy to navigate and use, even for new or less tech-savvy team members.
Centralized Records: The system provides a centralized location for all patient information, including medical history, treatment plans, and billing details, which streamlines operations and reduces the risk of errors.
Streamlined Scheduling: Dentrix Ascend offers efficient scheduling tools that simplify appointment booking, minimize gaps in the schedule, and reduce no-shows through automated appointment reminders.
Integrated Billing: The software includes integrated billing and invoicing features, simplifying financial processes, tracking patient balances, and generating reports for improved financial management.
Cloud-Based Accessibility: Being cloud-based, Dentrix Ascend allows secure access to patient data from any location with an internet connection, making it convenient for dentists and staff to stay connected.
Show more
Appointment Reminders: Practice-Web's automated appointment reminders help reduce no-shows and keep schedules full.
Patient Communication: Secure messaging tools facilitate HIPAA-compliant communication with patients, improving patient engagement and satisfaction.
Online Scheduling: Patients can conveniently schedule appointments online, streamlining the process and saving staff time.
Treatment Planning: The software aids in creating and presenting treatment plans to patients, enhancing case acceptance.
Billing and Claims: Practice-Web simplifies billing processes and electronic claims submissions, improving efficiency and revenue cycle management.
Show more
Pricing Concerns: Dentrix Ascend lacks transparent pricing information, requiring potential customers to contact sales for quotes, which can be frustrating for practices comparing software options.
Limited Support Options: The software's limited support hours and absence of mobile app support can be inconvenient for practices needing assistance outside of regular business hours or on the go.
Missing Features: Some users have expressed frustration over the absence of certain features they consider essential for their practice's workflow, potentially requiring workarounds or integrations with other software.
Show more
Limited Features: Practice-Web lacks certain features commonly found in other practice management software, such as online appointment scheduling and integrated patient communication tools.
Outdated Interface: The user interface appears outdated and can feel clunky to navigate, potentially impacting user efficiency and overall experience.
Support Concerns: Some users have reported challenges with customer support, including difficulty reaching representatives and experiencing slow response times.
Show more

Is Dentrix Ascend a cut above the rest when it comes to dental practice management software? User reviews suggest that Dentrix Ascend is a strong contender in the dental practice management software market, particularly for its cloud-based accessibility and user-friendly interface. Users rave about the convenience of accessing patient data from any location and the seamless collaboration it enables among team members. The intuitive design garners praise for simplifying complex tasks and reducing the learning curve often associated with dental software. However, some users point out that the software's cost might be prohibitive for smaller practices, although many acknowledge that the comprehensive functionality and time-saving benefits often outweigh the financial implications. A standout feature for many users is the robust suite of tools that streamline various aspects of practice management. From scheduling and treatment planning to billing and reporting, Dentrix Ascend offers a centralized platform that streamlines workflows and reduces administrative burden. The integration capabilities with imaging systems and digital sensors further enhance its appeal, creating a seamless digital ecosystem within the practice. Automated patient reminders are another highlight, effectively minimizing no-shows and improving appointment adherence. This proactive approach to patient communication not only optimizes schedule efficiency but also contributes to a positive patient experience. While Dentrix Ascend receives overwhelmingly positive feedback, some users mention a learning curve, particularly for those transitioning from different systems. This suggests that while the software strives for user-friendliness, adequate training and support are essential for a smooth transition. Overall, Dentrix Ascend emerges as a top choice for practices seeking a cloud-based solution that simplifies operations, enhances patient care, and offers scalability for future growth. Its comprehensive features, intuitive design, and focus on automation make it particularly well-suited for larger practices or those looking to upgrade their existing systems and embrace a fully digital workflow.

Show more

Over the past year, Practice-Web has garnered attention for its comprehensive suite of features tailored for dental practice management. Users have consistently praised its robust appointment scheduling system, which streamlines the booking process and significantly reduces administrative workload. The software's integrated billing and invoicing system is another highlight, offering seamless financial management that users find indispensable for running a smooth operation. However, some users have noted a steep learning curve, mentioning that mastering the full range of features can be daunting for newcomers. This contrasts with competitors that may offer more intuitive interfaces but often at the expense of depth in functionality. What sets Practice-Web apart, according to user reviews, is its exceptional customer support. Many users have recounted instances where customer service went above and beyond to assist with issues, a testament to the company's commitment to its clients. This level of support is crucial in the fast-paced dental industry, where resolving software issues promptly can significantly impact daily operations. Additionally, the software's customization options allow practices to tailor the system to their specific needs, a feature that users find invaluable for optimizing workflow and efficiency. Given its comprehensive feature set, steep learning curve, and exceptional support, Practice-Web is best suited for established dental practices looking for a robust management solution that can be customized to their unique needs. Smaller practices or those with limited technical staff might find the learning curve challenging, but the investment in mastering the software pays dividends in operational efficiency and patient satisfaction. The software's scalability also makes it an excellent choice for growing practices aiming to streamline their operations without sacrificing functionality.

Show more

Screenshots

Top Alternatives in Dental Software


ABELDent

ACE Dental

Curve Dental

Denticon

DentiMax Software

Dentrix

Dovetail

Eaglesoft

Easy Dental

iDentalSoft

Lighthouse 360

MOGO

Open Dental

Practice-Web

tab32

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings