Dentrix vs Legwork

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Our analysts compared Dentrix vs Legwork based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Dentrix is a web-based practice management platform for dentists, which integrates its services with top providers of dentistry-aiding technologies. It contains multiple modules to streamline practice operations and can be deployed across various operating systems.

Its capabilities include business and clinical management, patient communications, billing/collections and staff training/education.
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Legwork is a comprehensive software solution designed to streamline dental communications and manage various tasks within dental practices. It excels in automating appointment reminders, patient recalls, and feedback collection, thereby enhancing patient engagement and operational efficiency. This software is particularly well-suited for dental practices seeking to improve their communication processes and patient management systems, as it offers a user-friendly interface and robust functionality tailored to the dental industry.

Key benefits of Legwork include increased patient retention, reduced no-show rates, and improved overall patient satisfaction. Popular features encompass automated messaging, online scheduling, and detailed analytics, which provide valuable insights into practice performance. Users have praised its intuitive design and the significant time savings it affords staff members.

While specific pricing details are not readily available, it is advisable for interested parties to contact SelectHub for a personalized pricing quote based on their unique requirements. This ensures that practices can obtain a solution that fits their budget and operational needs.

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$500 Monthly
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$349 Monthly
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Product Insights

  • Streamlined Scheduling: Dentrix optimizes dental office operations by simplifying the appointment scheduling process, allowing staff to efficiently manage patient appointments and reduce wait times.
  • Enhanced Patient Communication: The software facilitates improved communication with patients through automated reminders and confirmations, helping to decrease missed appointments and enhance patient satisfaction.
  • Comprehensive Patient Records: Dentrix provides a centralized platform for storing detailed patient records, including medical history, treatment plans, and billing information, ensuring easy access and management.
  • Improved Billing and Collections: With Dentrix, dental practices can streamline their billing processes, from insurance claims management to payment processing, leading to faster reimbursements and improved cash flow.
  • Advanced Reporting Capabilities: The software offers robust reporting tools that enable practices to analyze business performance, track patient retention rates, and identify opportunities for growth and improvement.
  • Integrated Imaging Solutions: Dentrix integrates with digital imaging systems, allowing for seamless access to patient X-rays and images directly from the patient’s chart, enhancing diagnostic and treatment planning efficiency.
  • Customizable Treatment Planning: The platform allows for the creation of personalized treatment plans that can easily be adjusted and presented to patients, facilitating better treatment acceptance rates.
  • Secure Data Management: Dentrix prioritizes the security of patient data with comprehensive data encryption and backup solutions, ensuring compliance with HIPAA and other regulatory standards.
  • Mobile Accessibility: With mobile access features, dental professionals can view schedules, patient information, and essential practice metrics from anywhere, enhancing flexibility and responsiveness.
  • Time-Saving Automation: Dentrix automates routine tasks such as appointment reminders, insurance eligibility checks, and recall management, allowing staff to focus on patient care and other high-value activities.
  • Scalability: The software is designed to grow with your practice, offering scalable solutions that can accommodate the expanding needs of your business without sacrificing performance or reliability.
  • Enhanced Patient Experience: By streamlining operations and improving communication, Dentrix helps practices offer a more personalized and efficient service, leading to higher patient satisfaction and loyalty.
  • Professional Support and Training: Dentrix provides comprehensive support and training resources, ensuring that practices can maximize the use of the software and address any issues promptly.
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  • Improved Patient Engagement: Legwork automates appointment reminders and follow-ups, ensuring patients stay informed and engaged with their dental care.
  • Enhanced Office Efficiency: By automating routine communications, Legwork frees up staff time, allowing them to focus on more critical tasks and improving overall office productivity.
  • Increased Patient Retention: Consistent and personalized communication helps build stronger relationships with patients, leading to higher retention rates and more repeat visits.
  • Streamlined Marketing Efforts: Legwork's targeted email campaigns and social media integration help practices reach potential patients more effectively, driving new patient acquisition.
  • Better Patient Experience: Automated appointment confirmations and reminders reduce no-shows and ensure patients have a seamless experience from booking to follow-up.
  • Data-Driven Insights: Legwork provides analytics and reporting tools that help practices understand patient behavior and optimize their communication strategies accordingly.
  • Cost Savings: By reducing the need for manual communication efforts, Legwork helps practices save on labor costs and minimize administrative overhead.
  • Consistent Branding: Automated communications ensure that all patient interactions are consistent with the practice's brand voice and messaging, enhancing brand recognition.
  • Compliance and Security: Legwork ensures that all communications are compliant with industry regulations such as HIPAA, protecting patient information and maintaining trust.
  • Scalability: As a practice grows, Legwork scales with it, providing robust communication tools that can handle increased patient volumes without additional strain on staff.
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  • Business Management: Includes tools like Dentrix Daily Huddle, practice advisor, management reports and office manager that streamline administrative tasks, gather and analyze data to create reports and help users run their business. 
  • Clinical Tools: Helps achieve clinical efficiency with features like Dentrix Smart Image (2D and 3D imaging software), periodontal charting, 3D clinical charting, treatment plans and automated progress notes. 
  • Patient Communication: Makes it easier to reach patients for appointments, with automatic reminders, electronic confirmations and automated year-round phone calls, text messages and emails. 
  • Billing and Collections: Optimizes the billing process and ensures speedy payments from patients and insurance providers with Dentrix eClaims (automated e-claim generation and submission), insurance manager, card payment manager and Dentrix QuickBill (automated statements and invoices). 
  • Product Integration: Integration with multiple leading dental solution providers via the Dentrix Connected system, allowing the safe and efficient purchase and implementation of IT hardware, dental equipment, network systems, data security and antivirus systems and more. 
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  • Automated Appointment Reminders: Sends timely reminders to patients via email or text to reduce no-shows and improve appointment adherence.
  • Online Scheduling: Allows patients to book appointments directly through the practice's website, enhancing convenience and accessibility.
  • Patient Reviews Management: Collects and manages patient reviews, helping practices build a positive online reputation and attract new patients.
  • Customizable Email Campaigns: Enables practices to create and send personalized email campaigns to engage with patients and promote services.
  • Two-Way Text Messaging: Facilitates real-time communication between the practice and patients, making it easier to address inquiries and confirm appointments.
  • Patient Portal: Provides a secure online space where patients can access their health records, treatment plans, and billing information.
  • Integrated Social Media Posting: Simplifies the process of posting updates and promotions on social media platforms, helping practices maintain an active online presence.
  • Analytics and Reporting: Offers detailed insights into patient engagement, appointment trends, and marketing campaign performance to inform strategic decisions.
  • Customizable Templates: Provides a variety of templates for emails, texts, and social media posts, allowing practices to maintain consistent and professional communication.
  • HIPAA Compliance: Ensures that all patient communications and data storage meet stringent HIPAA regulations, safeguarding patient privacy and security.
  • Patient Satisfaction Surveys: Automatically sends surveys post-appointment to gather feedback and identify areas for improvement.
  • Referral Tracking: Monitors and manages patient referrals, helping practices understand referral sources and optimize their referral programs.
  • Birthday and Holiday Greetings: Sends personalized greetings to patients on special occasions, fostering a sense of connection and loyalty.
  • Recall and Reactivation Campaigns: Targets inactive patients with tailored messages to encourage them to schedule overdue appointments.
  • Website Chat Integration: Adds a chat feature to the practice's website, enabling instant communication with potential and existing patients.
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Product Ranking

#2

among all
Dental Software

#18

among all
Dental Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 100 77 100 80 91 96 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 398 reviews
Excellent User Sentiment 50 reviews
85%
of users recommend this product

Dentrix has a 'great' User Satisfaction Rating of 85% when considering 398 user reviews from 3 recognized software review sites.

96%
of users recommend this product

Legwork has a 'excellent' User Satisfaction Rating of 96% when considering 50 user reviews from 2 recognized software review sites.

4.0 (87)
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4.8 (25)
4.3 (307)
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3.7 (4)
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Awards

SelectHub research analysts have evaluated Dentrix and concluded it earns best-in-class honors for Dental Billing, Electronic Dental Records and Mobile Capabilities.

Dental Billing Award
Electronic Dental Records Award
Mobile Capabilities Award

Legwork stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Insurance Management: Dentrix helps to simplify the insurance process, from eligibility verification and claims submission to tracking and posting payments.
Comprehensive Patient Charting: The software offers robust charting capabilities, allowing dental professionals to efficiently document patient information, treatment plans, and clinical notes.
Efficient Scheduling and Appointment Management: Dentrix provides tools for scheduling appointments, managing patient flow, and sending automated appointment reminders, which can help reduce no-shows and improve overall efficiency.
Integrated Imaging and Digital Radiography: Dentrix often integrates with digital imaging systems, enabling dentists to capture, store, and view radiographs directly within the software.
Reporting and Analytics: The software offers various reporting and analytics tools to help dental practices track key performance indicators, monitor financial health, and gain insights into practice operations.
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Easy Communication: Legwork simplifies patient communication for dental practices with features like two-way texting, appointment reminders, and email capabilities.
Marketing Tools: The software offers integrated marketing tools, including patient review management, to help practices attract new patients and manage their online reputation.
Practice Management Integration: Legwork integrates with over 35 practice management systems, ensuring compatibility and streamlining operations for most dental practices.
Customizable Engagement: Practices can tailor patient engagement settings to their preferences without disrupting existing communication workflows.
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Steep Learning Curve: The software's extensive features and functionalities can be overwhelming for new users, requiring significant time investment to master.
Cost: Dentrix is a premium dental software with a higher price point compared to some competitors, which may be a barrier for smaller practices or those with budget constraints.
Integrations: Integrating Dentrix with other software or systems used in a dental practice can sometimes be challenging, requiring additional configuration or customization.
Support: While Dentrix offers customer support, some users have reported experiencing long wait times or difficulty resolving complex issues promptly.
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Limited Patient Chart Access: Users have reported an inability to access complete patient charts directly within the software.
Social Media Posting Removal: Some users have mentioned that Legwork discontinued their social media posting feature without a corresponding price reduction.
Occasional Syncing Issues: A few users have pointed out occasional issues with software syncing, which could disrupt workflows.
Lack of Online Payments and Scheduling: The absence of integrated online payment and scheduling options for patients is a notable drawback for some users.
Initial Cost: While considered valuable by some, the initial cost of Legwork has been perceived as expensive, particularly for smaller practices.
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Over the past year, Dentrix has been consistently praised for its comprehensive suite of features tailored specifically for dental practices, distinguishing itself from competitors with its robust scheduling, billing, and electronic health record management capabilities. Users have highlighted the software's ability to streamline operations, from appointment setting to insurance claim processing, as a significant strength. However, some users have pointed out that the learning curve can be steep for new staff members, and the initial setup process may require more time and resources than anticipated. This contrasts with some simpler, more intuitive platforms that trade off depth for ease of use. Another point of contention has been the software's cost, with some users feeling that the price point is high, especially for smaller practices. Despite this, many argue that the investment pays off in the long run due to Dentrix's efficiency gains and the potential for reducing administrative overhead. Unique to Dentrix, its integration capabilities with various dental imaging software and third-party applications have been lauded, offering a level of interoperability that is not always found in similar products. This feature is particularly important for practices looking to maintain a high degree of customization and flexibility in their operations. Dentrix is most suited for medium to large dental practices that require a comprehensive, all-in-one solution to manage their operations efficiently. Its depth and breadth of features, while requiring a commitment to master, offer significant advantages in terms of streamlining practice management and enhancing patient care. For practices prioritizing growth and scalability, Dentrix provides a solid foundation to build upon, despite the initial investment and learning curve. Smaller practices might weigh the cost-benefit more carefully, but for those looking to expand, Dentrix presents a compelling option.

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Is Legwork truly the leg up your dental practice needs? User reviews from the last year suggest that Legwork, a dental practice management software, excels in its user-friendly interface and comprehensive features. Users rave about the ease of sending messages, highlighting the intuitive design that makes communication a breeze. The platform's all-in-one nature, encompassing tools for patient communication, marketing, and reviews, is a major selling point, streamlining workflows and boosting efficiency. Users specifically praise the software's ability to enhance patient engagement through automated reminders and personalized communication, leading to improved patient retention and satisfaction. While Legwork integrates well with popular practice management systems like Dentrix and Eaglesoft, some users reported occasional syncing issues with certain systems. A few users also expressed a desire for additional features. Overall, Legwork stands out for its user-friendliness, comprehensive features, and positive impact on patient engagement. This makes it a perfect fit for dental practices looking to streamline operations, enhance communication, and elevate the patient experience.

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