Eaglesoft vs ACE Dental

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Our analysts compared Eaglesoft vs ACE Dental based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Eaglesoft, developed by Patterson Dental Supply, is a comprehensive dental practice management software designed to streamline operations for dental professionals. It is particularly well-suited for dental practices looking for an all-in-one solution to manage patient records, appointments, billing, and imaging. One of the key benefits of Eaglesoft is its ability to enhance practice efficiency through its integrated features, which include digital imaging, scheduling, and financial reporting. Users often praise its user-friendly interface and robust support system, which contribute to a smoother workflow within dental practices. When compared to similar products in the market, Eaglesoft stands out for its reliability and comprehensive feature set, making it a popular choice among dental professionals. Pricing considerations for Eaglesoft typically involve a range based on the size of the practice and the specific features required, with payment options that can accommodate different budgetary needs.
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ACE Dental practice management software provides a digital environment with a simple interface for dentists to manage administrative, clinical and financial operations. It supports on-premise and cloud deployment to suit operational requirements and increase efficiency, productivity and profitability.

Its capabilities include appointment scheduling, charting/graphing and imaging aids, recall management, extensive and custom reports, employee management and insurance claim handling.
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$200 Monthly
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Tailored to your specific needs
$99 Monthly
Get a free price quote
Tailored to your specific needs
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On-Premise
Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
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Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Scheduling: Eaglesoft simplifies the process of managing appointments, allowing dental practices to efficiently book and adjust patient schedules, reducing wait times and improving patient satisfaction.
  • Comprehensive Patient Records: The software offers a centralized database for patient records, including medical history, treatment plans, and billing information, ensuring that all relevant data is easily accessible for more informed decision-making.
  • Enhanced Billing Accuracy: Eaglesoft automates the billing process, minimizing human error and ensuring that claims are accurately processed and submitted on time, leading to faster reimbursements and improved cash flow.
  • Improved Communication: With built-in communication tools, the software facilitates better interaction among dental staff and with patients, including appointment reminders and follow-ups, which helps in reducing no-shows and enhancing patient engagement.
  • Customizable Reporting: Eaglesoft provides a range of customizable reports that help practices monitor their performance, track financial metrics, and identify areas for improvement, supporting strategic planning and growth.
  • Increased Productivity: By automating routine tasks such as appointment reminders, billing, and record-keeping, Eaglesoft allows dental staff to focus more on patient care and less on administrative duties, boosting overall productivity.
  • Secure Data Management: The software ensures the security and confidentiality of patient data through robust encryption and access controls, helping practices comply with HIPAA and other regulatory requirements.
  • Easy Access to Patient Education: Eaglesoft includes a library of educational materials that can be easily shared with patients, helping them understand their treatment options and promoting better oral health outcomes.
  • Scalability: Whether for a single practitioner or a multi-location dental practice, Eaglesoft is designed to scale, supporting the growth of the practice without the need for significant changes to the software infrastructure.
  • Integration Capabilities: The software can integrate with a wide range of dental equipment and third-party applications, streamlining workflows and ensuring that all systems work together seamlessly for optimal practice efficiency.
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  • Streamlined Scheduling: ACE Dental simplifies the appointment booking process, allowing dental practices to efficiently manage their schedules, reduce no-shows, and optimize patient flow throughout the day.
  • Enhanced Patient Management: The software offers comprehensive tools for managing patient records, including treatment history, personal information, and billing details, ensuring a personalized and efficient service.
  • Improved Billing Accuracy: With its integrated billing system, ACE Dental minimizes errors in invoicing and insurance claims, facilitating faster payments and improving the financial health of the practice.
  • Comprehensive Reporting: Generate detailed reports on various aspects of the dental practice, such as financial performance, patient demographics, and treatment statistics, aiding in informed decision-making and strategic planning.
  • Increased Productivity: Automating routine tasks like appointment reminders, record-keeping, and billing processes frees up staff to focus on patient care and other high-value activities, boosting overall productivity.
  • Enhanced Communication: Features like automated reminders, email marketing tools, and personalized patient communication enhance the relationship between the practice and its patients, contributing to higher satisfaction and retention rates.
  • Secure Data Management: ACE Dental ensures the security and confidentiality of patient data with robust encryption and compliance with healthcare regulations, giving both patients and providers peace of mind.
  • Customizable Features: The flexibility to customize various aspects of the software, from scheduling templates to report formats, allows practices to tailor the system to their specific needs and workflows.
  • Accessible Patient Education: Incorporating educational materials and resources into patient interactions helps in improving treatment acceptance rates and fostering a more informed patient base.
  • Scalability: As a dental practice grows, ACE Dental can scale to accommodate additional users, more complex workflows, and an expanding patient base without compromising performance or user experience.
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  • Business Operation Management: Helps boost productivity by tracking and optimizing business performance. 
  • Administrative Tools: Automates and simplifies daily workflows and front-office administration to free up more time for providers to engage with patients. Includes modules for: 
    • Insurance Management: Coverage books, fee schedules, bulk insurance payments, supplemental insurance plans and smart claims automate insurance handling. 
    • Accounting: Automated account aging, smart invoices, family walkout, line item accounting and smart statements make accounting simpler. 
    • Scheduling: IntelliCare reminders, Quick Fill tools, family appointments, unscheduled appointments, appointment queues, arrival tracking and fast check-in streamlines scheduling. 
  • Clinical Tools: Simplifies practice management with integrations with imaging and radiography software, Dolphin 3D tools and interfaces to leading digital imaging platforms. 
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  • Clinical: Helps optimize patient care and achieve clinical efficiency with 3D restorative charting, mixed dentition, visual treatment planning, perio charting and graphing, perio comparisons and automated clinical notes. 
  • Front Office: Streamlines administrative tasks with smooth workflows for appointment scheduling and pre-blocking, recall management, extensive customizable reporting, paper and electronic insurance claim management, digital signature documents, lab case tracking and a prescription writer. 
  • Employee Management: Helps practices manage staff with employee time clocks and room-to-room chat. 
  • Payment and Billing: Provides seamless billing and collections with patient and family ledgers, monthly payment plans and X-Charge credit card integration. 
  • Patient Engagement: Boosts satisfaction levels and increases patient retention through engagement tools like automated email appointment reminders, patient statements and images, popup reminders and call lights. 
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Product Ranking

#9

among all
Dental Software

#17

among all
Dental Software

Find out who the leaders are

Analyst Rating Summary

94
80
100
100
88
100
100
94
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Dental Billing
Electronic Dental Records
Integrations and Extensibility
Patient Scheduling and Engagement
Platform Capabilities
Dental Billing
Dental Workflow Management
Electronic Dental Records
Patient Scheduling and Engagement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Eaglesoft
ACE Dental
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Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 100 88 100 90 52 95 100 100 94 70 27 89 0 25 50 75 100
100%
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100%
0%
0%
80%
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20%
100%
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100%
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94%
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6%
80%
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40%
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60%
40%
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80%
88%
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12%
88%
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12%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
67%
0%
33%
89%
0%
11%
63%
0%
37%

User Sentiment Summary

Great User Sentiment 194 reviews
Excellent User Sentiment 105 reviews
82%
of users recommend this product

Eaglesoft has a 'great' User Satisfaction Rating of 82% when considering 194 user reviews from 4 recognized software review sites.

94%
of users recommend this product

ACE Dental has a 'excellent' User Satisfaction Rating of 94% when considering 105 user reviews from 2 recognized software review sites.

4.0 (1)
n/a
4.2 (78)
5.0 (1)
4.0 (112)
4.7 (104)
4.7 (3)
n/a

Awards

SelectHub research analysts have evaluated Eaglesoft and concluded it deserves the award for the Best Overall Dental Software available today and earns best-in-class honors for Dental Billing, Electronic Dental Records, Electronic Prescriptions and Integrations and Extensibility.

Analysts' Pick Award
Dental Billing Award
Electronic Dental Records Award
Electronic Prescriptions Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated ACE Dental and concluded it earns best-in-class honors for Dental Billing. ACE Dental stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Dental Billing Award

Synopsis of User Ratings and Reviews

Appointment Scheduling: The system offers drag-and-drop functionality for appointments, making it easy to reschedule. It also allows for blocking off time in the schedule and setting recurring appointments.
Patient Records: Eaglesoft provides a comprehensive view of patient information, including medical history, treatment plans, and financial records. Users appreciate the ability to customize medical history forms and treatment plan templates to fit their specific needs.
Imaging and X-rays: Eaglesoft seamlessly integrates with digital imaging systems, allowing users to easily capture, store, and view X-rays and other images within the patient's record. The software also includes tools for image enhancement and measurement.
Billing and Insurance: Eaglesoft simplifies the billing process by automating tasks such as claim generation and submission. It also includes features for managing patient payments, tracking insurance benefits, and generating reports.
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Comprehensive Services: ACE Dental provides a wide range of services, from routine cleanings and fillings to more complex procedures like root canals and dental implants, eliminating the need to visit multiple specialists.
Advanced Technology: The practice utilizes state-of-the-art equipment, such as digital X-rays and intraoral cameras, for accurate diagnoses and efficient treatment planning.
Patient Comfort: ACE Dental prioritizes patient comfort by offering amenities like sedation dentistry and noise-canceling headphones, ensuring a relaxing experience.
Flexible Scheduling: The practice accommodates busy schedules with convenient appointment options, including evening and weekend availability.
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Outdated User Interface: The user interface feels clunky and outdated, resembling older Windows applications. This can make navigation and daily use cumbersome for those accustomed to modern software design.
Learning Curve: Due to the complexity of the software and the non-intuitive interface, there is a steep learning curve associated with Eaglesoft. This can be time-consuming and frustrating for new users, requiring significant training and practice to become proficient.
Support Issues: Users have reported challenges with customer support, including long wait times and difficulty resolving technical issues. This can be a major concern for dental practices that rely on the software for daily operations.
Cost: Eaglesoft can be expensive, especially for smaller dental practices. The upfront cost, ongoing maintenance fees, and additional charges for training and support can strain budgets.
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Coverage Issues: Some users reported difficulties getting ACE Dental to cover certain procedures, leading to unexpected out-of-pocket costs.
Customer Service Complaints: A number of users expressed frustration with long wait times and unhelpful customer service interactions.
Limited Network: Finding in-network dentists, particularly specialists, proved challenging for some users, limiting their choices.
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Eaglesoft, a dental practice management software, has garnered mixed reviews over the past year, with users highlighting both its strengths and weaknesses. Its robust feature set, including comprehensive patient record management, appointment scheduling, and insurance billing capabilities, stands out as a significant strength. Users appreciate the software's ability to streamline dental office operations, making it easier to manage day-to-day tasks efficiently. However, some users have pointed out that Eaglesoft's user interface feels outdated compared to more modern alternatives, which can lead to a steeper learning curve for new staff members. Additionally, while Eaglesoft offers a wide range of features, some users have reported that the software can be slow and occasionally prone to crashes, which can disrupt a busy dental practice. When compared to similar products, Eaglesoft's deep integration capabilities with dental imaging software and its comprehensive reporting features are often cited as differentiating factors. These integrations allow for a seamless workflow, which is crucial in a fast-paced dental environment. However, its higher price point and the need for on-site installation are seen as drawbacks, especially when compared to cloud-based solutions that offer more flexibility and lower upfront costs. The importance of these factors varies by practice, with larger practices often finding the robust feature set and integrations worth the investment, while smaller practices may prioritize ease of use and cost. Eaglesoft is most suited for established dental practices looking for a comprehensive solution that can manage all aspects of their operations. Its extensive features and integrations make it a powerful tool for practices that have the resources to invest in training and infrastructure. However, for new or small practices, the complexity and cost may be prohibitive, making simpler, cloud-based solutions a better fit. Ultimately, Eaglesoft's value lies in its ability to centralize and streamline dental practice management, but its full benefits are best realized by practices prepared to navigate its learning curve and leverage its extensive capabilities.

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Looking for a dental software solution that's an ace in the hole? User reviews from the last year suggest ACE Dental is a strong contender in the dental software market, particularly for those seeking a user-friendly and cost-effective solution. Users rave about its intuitive interface, making it easy for even tech-averse team members to quickly learn the ropes. The software doesn't skimp on features either, offering a comprehensive suite that includes patient scheduling, billing, insurance claims, and inventory management, eliminating the need for multiple disparate systems. Unlike subscription-based models, ACE Dental offers a refreshing change of pace with its one-time purchase, making it a budget-friendly option for practices watching their bottom line. However, some users point out that the reliance on online videos for training, while convenient for review, might not be as effective as in-person demonstrations for hands-on learners. While ACE Dental boasts a robust feature set, it's worth noting that it may not have the same bells and whistles as more specialized or high-end dental software solutions like Dentrix, EasyDental, or Eaglesoft. Despite this, users who have experience with these other platforms often find ACE Dental to be a more user-friendly and efficient option. Ultimately, ACE Dental seems to be a perfect fit for smaller practices or those new to dental software, offering a great balance of functionality, usability, and affordability.

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Screenshots

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