Legwork vs DentiMax Software

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Our analysts compared Legwork vs DentiMax Software based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Legwork is a comprehensive software solution designed to streamline dental communications and manage various tasks within dental practices. It excels in automating appointment reminders, patient recalls, and feedback collection, thereby enhancing patient engagement and operational efficiency. This software is particularly well-suited for dental practices seeking to improve their communication processes and patient management systems, as it offers a user-friendly interface and robust functionality tailored to the dental industry.

Key benefits of Legwork include increased patient retention, reduced no-show rates, and improved overall patient satisfaction. Popular features encompass automated messaging, online scheduling, and detailed analytics, which provide valuable insights into practice performance. Users have praised its intuitive design and the significant time savings it affords staff members.

While specific pricing details are not readily available, it is advisable for interested parties to contact SelectHub for a personalized pricing quote based on their unique requirements. This ensures that practices can obtain a solution that fits their budget and operational needs.

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DentiMax is a practice management and imaging solution for dentists that’s deployable in the cloud or on-premise. It specializes in imaging modules that combine multiple hardware devices (X-ray sensors, cameras and more) to create an integrated environment.

It offers various package tiers with different capabilities to suit user-specific requirements, such as integrated patient communication, e-prescribing, electronic insurance verification and appointment booking.

Pros
  • Easy-to-use interface
  • Affordable pricing
  • Quality customer support
  • Mobile access
  • Integrated with Dentrix
Cons
  • Limited reporting options
  • Few customization features
  • Not ideal for large practices
  • Integration issues with some EHRs
  • Occasional billing errors
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$349 Monthly
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Tailored to your specific needs
$169 Monthly
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Tailored to your specific needs
Small
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Chromebook
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Mobile
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On-Premise
Mobile

Product Assistance

Documentation
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
Email
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Knowledge Base
24/7 Live Support

Product Insights

  • Improved Patient Engagement: Legwork automates appointment reminders and follow-ups, ensuring patients stay informed and engaged with their dental care.
  • Enhanced Office Efficiency: By automating routine communications, Legwork frees up staff time, allowing them to focus on more critical tasks and improving overall office productivity.
  • Increased Patient Retention: Consistent and personalized communication helps build stronger relationships with patients, leading to higher retention rates and more repeat visits.
  • Streamlined Marketing Efforts: Legwork's targeted email campaigns and social media integration help practices reach potential patients more effectively, driving new patient acquisition.
  • Better Patient Experience: Automated appointment confirmations and reminders reduce no-shows and ensure patients have a seamless experience from booking to follow-up.
  • Data-Driven Insights: Legwork provides analytics and reporting tools that help practices understand patient behavior and optimize their communication strategies accordingly.
  • Cost Savings: By reducing the need for manual communication efforts, Legwork helps practices save on labor costs and minimize administrative overhead.
  • Consistent Branding: Automated communications ensure that all patient interactions are consistent with the practice's brand voice and messaging, enhancing brand recognition.
  • Compliance and Security: Legwork ensures that all communications are compliant with industry regulations such as HIPAA, protecting patient information and maintaining trust.
  • Scalability: As a practice grows, Legwork scales with it, providing robust communication tools that can handle increased patient volumes without additional strain on staff.
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  • Streamline Scheduling and Appointments: Manage appointments, track patient histories and send automated reminders, all in one centralized platform. This reduces administrative burden and ensures smooth patient flow.
  • Simplify Billing and Claims: Create and validate insurance claims using built-in attachment requirements logic, track claim statuses and outstanding balances with drill-down capabilities, and review line items to manage billing and claims information in one spot.
  • Enhance Patient Communication: Engage patients through secure messaging, online appointment booking and automated appointment confirmations to foster better patient relationships and reduce missed appointments.
  • Improve Clinical Documentation: Create comprehensive patient charts, send e-prescriptions and streamline clinical note-taking with user-friendly tools. This enhances care quality and simplifies record-keeping.
  • Derive Data-Driven Practice Insights: Gain valuable insights into practice performance through customizable reports and analytics. Track key metrics, identify areas for improvement and make data-informed decisions.
  • Increase Staff Efficiency: Automate administrative tasks, improve team collaboration with shared patient charts and empower staff with user-friendly tools. This frees up valuable time for patient care and reduces errors.
  • Ensure Security and Compliance: Ensure patient data privacy and comply with industry regulations with robust security features. Backups, encryption and access controls safeguard sensitive information.
  • Scale Based on Growth: Accommodate your practice's evolving needs with a solution that adapts and grows with you. DentiMax offers various plans and modules to suit your specific requirements.
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  • Automated Appointment Reminders: Sends timely reminders to patients via email or text to reduce no-shows and improve appointment adherence.
  • Online Scheduling: Allows patients to book appointments directly through the practice's website, enhancing convenience and accessibility.
  • Patient Reviews Management: Collects and manages patient reviews, helping practices build a positive online reputation and attract new patients.
  • Customizable Email Campaigns: Enables practices to create and send personalized email campaigns to engage with patients and promote services.
  • Two-Way Text Messaging: Facilitates real-time communication between the practice and patients, making it easier to address inquiries and confirm appointments.
  • Patient Portal: Provides a secure online space where patients can access their health records, treatment plans, and billing information.
  • Integrated Social Media Posting: Simplifies the process of posting updates and promotions on social media platforms, helping practices maintain an active online presence.
  • Analytics and Reporting: Offers detailed insights into patient engagement, appointment trends, and marketing campaign performance to inform strategic decisions.
  • Customizable Templates: Provides a variety of templates for emails, texts, and social media posts, allowing practices to maintain consistent and professional communication.
  • HIPAA Compliance: Ensures that all patient communications and data storage meet stringent HIPAA regulations, safeguarding patient privacy and security.
  • Patient Satisfaction Surveys: Automatically sends surveys post-appointment to gather feedback and identify areas for improvement.
  • Referral Tracking: Monitors and manages patient referrals, helping practices understand referral sources and optimize their referral programs.
  • Birthday and Holiday Greetings: Sends personalized greetings to patients on special occasions, fostering a sense of connection and loyalty.
  • Recall and Reactivation Campaigns: Targets inactive patients with tailored messages to encourage them to schedule overdue appointments.
  • Website Chat Integration: Adds a chat feature to the practice's website, enabling instant communication with potential and existing patients.
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  • Cloud Features: 
    • Front Office Module: Streamline administrative and operational workflows with patient and insurance handling, scheduling, an advanced ledger, referral management, treatment planning, recall management, billing and payment plans, email reminders, goal setting and tracking, and other modules. 
    • Claims & Report Management: Manage claims and reports like CMS 1500 medical forms, current ADA claim forms and Medicaid reports using an interactive claim editor, report builder and audit trail. 
    • Clinical Management & Back Office Module: Increase medical efficiency with prescription writing tools, odontograms, perio+SRP charting, multi-view charting, automated clinical notes, custom template builder, lab case tracking, treatment planner, medical alert management and more. 
    • Electronic Documentation & Management: Digitize processes and documents to eliminate paperwork with electronic document organization, electronic patient/consent forms, e-signatures, tablet functionality and employee tracking tools. 
  • In-Office Features: 
    • Front Office: Automate administrative and operational tasks such as scheduling, billing, payment processing and reports. 
    • Back Office: Streamline back office clinical workflows with clinical restorative charting tools and templates, perio+SRP charting, and treatment planning modules. 
    • Appointment Book Pro: Create custom scheduler views, access and customize templates, and implement revenue goal tracking. 
    • Document Center: Manage a digital platform with a centralized database to scan, store, create and e-sign patient and practice documents. 
    • In-Office Kiosk: Enable patients and staff to perform self-service for tasks such as patient registration and health history updates. 
    • Service Integration: Integrate service add-ons like an E-Rx provider license, DentiMax Communicator (texting, email, marketing campaign, reputation and communication manager), Web Kiosk, patient education video license and professional training.  
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Product Ranking

#18

among all
Dental Software

#61

among all
Dental Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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DentiMax Software
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Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 89 100 89 40 45 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 50 reviews
Excellent User Sentiment 211 reviews
96%
of users recommend this product

Legwork has a 'excellent' User Satisfaction Rating of 96% when considering 50 user reviews from 2 recognized software review sites.

91%
of users recommend this product

DentiMax Software has a 'excellent' User Satisfaction Rating of 91% when considering 211 user reviews from 2 recognized software review sites.

4.8 (25)
4.53 (106)
4.8 (25)
4.6 (105)

Awards

Legwork stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated DentiMax Software and concluded it earns best-in-class honors for Patient Scheduling and Engagement and Platform Capabilities. DentiMax Software stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Patient Scheduling and Engagement Award
Platform Capabilities Award

Synopsis of User Ratings and Reviews

Easy Communication: Legwork simplifies patient communication for dental practices with features like two-way texting, appointment reminders, and email capabilities.
Marketing Tools: The software offers integrated marketing tools, including patient review management, to help practices attract new patients and manage their online reputation.
Practice Management Integration: Legwork integrates with over 35 practice management systems, ensuring compatibility and streamlining operations for most dental practices.
Customizable Engagement: Practices can tailor patient engagement settings to their preferences without disrupting existing communication workflows.
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Intuitive Interface: Users praise DentiMax's user-friendly design, making it easy to navigate and learn, even for those with limited tech experience.
Comprehensive Features: The software covers essential practice management tasks, including scheduling, billing, charting, patient communication and reporting.
Affordable Pricing: DentiMax offers competitive pricing plans, making it accessible to small and mid-sized dental practices.
Reliable Customer Support: Users commend DentiMax's responsive support team, available to assist with training, troubleshooting and ongoing questions.
Cloud-Based Option: The cloud-based version of DentiMax offers convenience and accessibility from any device with internet access.
Mobile Access: The DentiMax mobile app enables dentists to manage appointments, view patient charts and send messages on the go.
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Limited Patient Chart Access: Users have reported an inability to access complete patient charts directly within the software.
Social Media Posting Removal: Some users have mentioned that Legwork discontinued their social media posting feature without a corresponding price reduction.
Occasional Syncing Issues: A few users have pointed out occasional issues with software syncing, which could disrupt workflows.
Lack of Online Payments and Scheduling: The absence of integrated online payment and scheduling options for patients is a notable drawback for some users.
Initial Cost: While considered valuable by some, the initial cost of Legwork has been perceived as expensive, particularly for smaller practices.
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Limited Reporting Customization: Users express frustration with the limited options for tailoring reports to specific needs.
Third-Party Integrations: DentiMax lacks integrations with some popular third-party software, such as specific imaging systems or accounting tools.
Limited Mobile Functionality: The mobile app has a more limited feature set compared to the desktop version, restricting some tasks on the go.
Occasional Bugs and Glitches: Users report occasional software errors and glitches, requiring troubleshooting and updates.
Minimal Interface Customization Options: Few options exist to personalize the user interface, limiting visual preferences and workflow adjustments.
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Is Legwork truly the leg up your dental practice needs? User reviews from the last year suggest that Legwork, a dental practice management software, excels in its user-friendly interface and comprehensive features. Users rave about the ease of sending messages, highlighting the intuitive design that makes communication a breeze. The platform's all-in-one nature, encompassing tools for patient communication, marketing, and reviews, is a major selling point, streamlining workflows and boosting efficiency. Users specifically praise the software's ability to enhance patient engagement through automated reminders and personalized communication, leading to improved patient retention and satisfaction. While Legwork integrates well with popular practice management systems like Dentrix and Eaglesoft, some users reported occasional syncing issues with certain systems. A few users also expressed a desire for additional features. Overall, Legwork stands out for its user-friendliness, comprehensive features, and positive impact on patient engagement. This makes it a perfect fit for dental practices looking to streamline operations, enhance communication, and elevate the patient experience.

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DentiMax shines for its user-friendly interface, affordability and reliable customer support, making it a popular choice for small and mid-sized dental practices. Users appreciate its intuitive design, even for those less tech-savvy, and its comprehensive feature set covering scheduling, billing, charting, communication and basic reporting. The competitive pricing plans are attractive, and the responsive support team is often praised for their helpfulness.However, DentiMax has its limitations. Users crave more customization options, particularly in reporting and user interface preferences. Integrations with some desired third-party software are lacking, and the mobile app's functionality pales in comparison to the desktop version. While generally stable, occasional bugs and glitches can disrupt workflow.Compared to competitors like Dentrix, DentiMax scores points for affordability and ease of use, but it may lack the robust reporting and customization features favored by larger practices. Open Dental offers a fully open-source alternative, but it requires more technical expertise to set up and maintain. Ultimately, the best choice depends on individual needs and priorities.In conclusion, DentiMax caters well to practices seeking a user-friendly and affordable solution with core dental practice management features. However, limited customization options, lack of certain integrations, and a less-featured mobile app might leave users with more complex needs or specific software preferences wanting more.

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