Lighthouse 360 vs ACE Dental

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Our analysts compared Lighthouse 360 vs ACE Dental based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Lighthouse 360 is a powerful and intuitive platform that improves patients’ outcomes and care delivery by enabling dentists to communicate seamlessly with patients. It helps practices ramp up their services to attract more patients, reduce no-shows and reactivate past patients. Further, it automates daily mundane tasks to allow staff to focus their efforts to increase productivity and drive revenue.

It provides features such as appointment management, patient recalls and more.
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ACE Dental practice management software provides a digital environment with a simple interface for dentists to manage administrative, clinical and financial operations. It supports on-premise and cloud deployment to suit operational requirements and increase efficiency, productivity and profitability.

Its capabilities include appointment scheduling, charting/graphing and imaging aids, recall management, extensive and custom reports, employee management and insurance claim handling.
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$329 Monthly
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$99 Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Communicate Seamlessly: Create messaging modules to stay in constant touch with patients at various points prior to appointments.  
  • Automate Daily Tasks: Automate mundane administrative tasks and clinical processes to optimize workflows and free up time for staff to be more productive. 
  • Fast Track Patients: Provide a better experience for patients with e-signature and digital registration, resulting in less effort and work for the staff.  
  • Leverage a Cloud Phone System: Help clinical staff connect with patients better through PhoneSight, a uniform phone system. 
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  • Streamlined Scheduling: ACE Dental simplifies the appointment booking process, allowing dental practices to efficiently manage their schedules, reduce no-shows, and optimize patient flow throughout the day.
  • Enhanced Patient Management: The software offers comprehensive tools for managing patient records, including treatment history, personal information, and billing details, ensuring a personalized and efficient service.
  • Improved Billing Accuracy: With its integrated billing system, ACE Dental minimizes errors in invoicing and insurance claims, facilitating faster payments and improving the financial health of the practice.
  • Comprehensive Reporting: Generate detailed reports on various aspects of the dental practice, such as financial performance, patient demographics, and treatment statistics, aiding in informed decision-making and strategic planning.
  • Increased Productivity: Automating routine tasks like appointment reminders, record-keeping, and billing processes frees up staff to focus on patient care and other high-value activities, boosting overall productivity.
  • Enhanced Communication: Features like automated reminders, email marketing tools, and personalized patient communication enhance the relationship between the practice and its patients, contributing to higher satisfaction and retention rates.
  • Secure Data Management: ACE Dental ensures the security and confidentiality of patient data with robust encryption and compliance with healthcare regulations, giving both patients and providers peace of mind.
  • Customizable Features: The flexibility to customize various aspects of the software, from scheduling templates to report formats, allows practices to tailor the system to their specific needs and workflows.
  • Accessible Patient Education: Incorporating educational materials and resources into patient interactions helps in improving treatment acceptance rates and fostering a more informed patient base.
  • Scalability: As a dental practice grows, ACE Dental can scale to accommodate additional users, more complex workflows, and an expanding patient base without compromising performance or user experience.
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  • Patient Recall: Send notifications through emails and text messages to old, inactive clients to persuade them to book an appointment again.  
  • Appointment Management: Book, reschedule and cancel appointments through a web interface, optimizing time management.  
  • Client Management: Empower patients to take active part in their health care journey. Also, attract new patients and ensure smooth communication with them. 
  • Reminders: Send medication and appointment reminders to patients, helping them fulfill necessary tasks. Add a personal touch to care delivery. 
  • Patient Records Management: Collect and organize patients’ previous medical records for streamlined access by doctors. Store patient information in centralized repositories guarded by security measures.  
  • Paperless Forms: Automate claims and patient admissions with online forms available on the website or patient portal. This also simplifies claims processing, billing speeds and discharge workflows.  
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  • Clinical: Helps optimize patient care and achieve clinical efficiency with 3D restorative charting, mixed dentition, visual treatment planning, perio charting and graphing, perio comparisons and automated clinical notes. 
  • Front Office: Streamlines administrative tasks with smooth workflows for appointment scheduling and pre-blocking, recall management, extensive customizable reporting, paper and electronic insurance claim management, digital signature documents, lab case tracking and a prescription writer. 
  • Employee Management: Helps practices manage staff with employee time clocks and room-to-room chat. 
  • Payment and Billing: Provides seamless billing and collections with patient and family ledgers, monthly payment plans and X-Charge credit card integration. 
  • Patient Engagement: Boosts satisfaction levels and increases patient retention through engagement tools like automated email appointment reminders, patient statements and images, popup reminders and call lights. 
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Product Ranking

#5

among all
Dental Software

#17

among all
Dental Software

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Analyst Rating Summary

69
80
56
100
65
100
58
94
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Integrations and Extensibility
Patient Scheduling and Engagement
Dental Billing
Dental Workflow Management
Electronic Dental Records
Patient Scheduling and Engagement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Lighthouse 360
ACE Dental
+ Add Product + Add Product
Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 56 65 58 50 50 89 100 100 94 70 27 89 0 25 50 75 100
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89%
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94%
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80%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
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User Sentiment Summary

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Excellent User Sentiment 105 reviews
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94%
of users recommend this product

ACE Dental has a 'excellent' User Satisfaction Rating of 94% when considering 105 user reviews from 2 recognized software review sites.

n/a
5.0 (1)
n/a
4.7 (104)

Awards

SelectHub research analysts have evaluated Lighthouse 360 and concluded it earns best-in-class honors for Integrations and Extensibility.

Integrations and Extensibility Award

SelectHub research analysts have evaluated ACE Dental and concluded it earns best-in-class honors for Dental Billing. ACE Dental stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Dental Billing Award

Synopsis of User Ratings and Reviews

Appointment Automation: Lighthouse 360 automates patient appointment reminders and confirmations, which reduces no-shows and saves staff time.
Patient Communication: The platform facilitates two-way texting with patients, allowing for convenient communication and improved patient engagement.
Online Scheduling: Lighthouse 360 offers online scheduling, enabling patients to book appointments at their convenience and potentially attracting new patients seeking this feature.
Recall Management: The system helps manage patient recall and reactivation efforts, ensuring patients return for necessary follow-up care and preventive services.
Treatment Planning: Lighthouse 360 assists with treatment planning by providing tools to track progress and communicate with patients about their treatment options.
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Comprehensive Services: ACE Dental provides a wide range of services, from routine cleanings and fillings to more complex procedures like root canals and dental implants, eliminating the need to visit multiple specialists.
Advanced Technology: The practice utilizes state-of-the-art equipment, such as digital X-rays and intraoral cameras, for accurate diagnoses and efficient treatment planning.
Patient Comfort: ACE Dental prioritizes patient comfort by offering amenities like sedation dentistry and noise-canceling headphones, ensuring a relaxing experience.
Flexible Scheduling: The practice accommodates busy schedules with convenient appointment options, including evening and weekend availability.
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Limited Customization: The inability to tailor automated messages and appointment reminders to specific patient preferences can lead to a less personalized experience.
Learning Curve: The initial setup and integration process can be complex and time-consuming, requiring significant effort from dental practices to fully utilize the platform's features.
Cost: The subscription fees associated with Lighthouse 360 may be a deterrent for smaller dental practices or those with budget constraints, especially when considering the potential return on investment.
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Coverage Issues: Some users reported difficulties getting ACE Dental to cover certain procedures, leading to unexpected out-of-pocket costs.
Customer Service Complaints: A number of users expressed frustration with long wait times and unhelpful customer service interactions.
Limited Network: Finding in-network dentists, particularly specialists, proved challenging for some users, limiting their choices.
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User reviews from the past year paint a picture of a robust and adaptable tool that can streamline dental practice operations. The software's strengths lie in its ability to meticulously track patient data, manage appointments with precision, and generate insightful reports. However, it's not all smooth sailing. Some users find the price tag a bit steep and the interface somewhat complex. Yet, these drawbacks are often outweighed by the software's unique features, such as automated appointment reminders and patient communication tools, which can save dental practices valuable time and resources. For instance, the ability to send automated appointment reminders has been shown to significantly reduce no-shows and improve patient satisfaction. Lighthouse 360 is a beacon for dental practices seeking a comprehensive and powerful software solution. Its ability to automate routine tasks, improve patient communication, and provide valuable data insights makes it an ideal choice for practices looking to enhance efficiency and elevate patient care. While the initial investment and learning curve may require some adjustment, the long-term benefits of streamlined operations and improved patient outcomes make Lighthouse 360 a worthwhile investment for practices aiming to navigate the complexities of modern dental care.

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Looking for a dental software solution that's an ace in the hole? User reviews from the last year suggest ACE Dental is a strong contender in the dental software market, particularly for those seeking a user-friendly and cost-effective solution. Users rave about its intuitive interface, making it easy for even tech-averse team members to quickly learn the ropes. The software doesn't skimp on features either, offering a comprehensive suite that includes patient scheduling, billing, insurance claims, and inventory management, eliminating the need for multiple disparate systems. Unlike subscription-based models, ACE Dental offers a refreshing change of pace with its one-time purchase, making it a budget-friendly option for practices watching their bottom line. However, some users point out that the reliance on online videos for training, while convenient for review, might not be as effective as in-person demonstrations for hands-on learners. While ACE Dental boasts a robust feature set, it's worth noting that it may not have the same bells and whistles as more specialized or high-end dental software solutions like Dentrix, EasyDental, or Eaglesoft. Despite this, users who have experience with these other platforms often find ACE Dental to be a more user-friendly and efficient option. Ultimately, ACE Dental seems to be a perfect fit for smaller practices or those new to dental software, offering a great balance of functionality, usability, and affordability.

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Screenshots

Top Alternatives in Dental Software


ABELDent

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Curve Dental

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Dentrix

Dovetail

Eaglesoft

Easy Dental

iDentalSoft

MOGO

Open Dental

Practice-Web

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