Lighthouse 360 vs Practice-Web

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Our analysts compared Lighthouse 360 vs Practice-Web based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Lighthouse 360 is a powerful and intuitive platform that improves patients’ outcomes and care delivery by enabling dentists to communicate seamlessly with patients. It helps practices ramp up their services to attract more patients, reduce no-shows and reactivate past patients. Further, it automates daily mundane tasks to allow staff to focus their efforts to increase productivity and drive revenue.

It provides features such as appointment management, patient recalls and more.
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A comprehensive practice management platform, Practice-Web fulfills the needs of general dentists, specialists and multi-location practices. It provides intuitive functionality to dental practices helping them deliver seamless care to patients remotely. From records management to quick billing, it offers customization options to cater to unique needs of a clinic.

It helps clinics automate workflows, serve more customers and therefore grow business.
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$329 Monthly
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$169/User, Monthly
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Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
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Email
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Knowledge Base
24/7 Live Support
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Product Insights

  • Communicate Seamlessly: Create messaging modules to stay in constant touch with patients at various points prior to appointments.  
  • Automate Daily Tasks: Automate mundane administrative tasks and clinical processes to optimize workflows and free up time for staff to be more productive. 
  • Fast Track Patients: Provide a better experience for patients with e-signature and digital registration, resulting in less effort and work for the staff.  
  • Leverage a Cloud Phone System: Help clinical staff connect with patients better through PhoneSight, a uniform phone system. 
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  • Improve Practice Efficiency: From payment processing to appointment management, ensure the practice runs smoothly and business rises steadily.  
  • Increase Productivity: Automate mundane administrative, billing and appointment scheduling tasks to free time for staff. Allocate them to take care of patients’ needs or drive revenue operations. 
  • Customize Functionality: Leverage a wide range of customization options to get the most out of the system and integrate into workflows seamlessly.  
  • Reduce No-Shows: Streamline appointment bookings and reduce wait times to attract more patients. Provide an all around quality experience to patients to retain them in the future.  
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  • Patient Recall: Send notifications through emails and text messages to old, inactive clients to persuade them to book an appointment again.  
  • Appointment Management: Book, reschedule and cancel appointments through a web interface, optimizing time management.  
  • Client Management: Empower patients to take active part in their health care journey. Also, attract new patients and ensure smooth communication with them. 
  • Reminders: Send medication and appointment reminders to patients, helping them fulfill necessary tasks. Add a personal touch to care delivery. 
  • Patient Records Management: Collect and organize patients’ previous medical records for streamlined access by doctors. Store patient information in centralized repositories guarded by security measures.  
  • Paperless Forms: Automate claims and patient admissions with online forms available on the website or patient portal. This also simplifies claims processing, billing speeds and discharge workflows.  
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  • Appointment Management: Organize incoming appointments in the weekly calendar and send quick updates to dentists. Reduce wait times in queues and provide a seamless experience to patients.  
  • Charting: Maintain medical files with patient records such as past appointments, prescriptions and lab reports to allow doctors to access information quickly and provide diagnosis.  
  • Claims Management: Automate claims processing by creating a single optimized workflow for collection, processing and sending forms to insurance agents. 
  • Medical Billing: Reduce queues and patient wait times by implementing robust systems to quickly process bills and receive payments. 
  • Patient Record Management: Create and share patient medical records with doctors throughout the facility. Attach reminders to files that require updates or are overdue.  
  • Treatment Planning: Implement every available treatment course to deliver the best outcomes for patients.  
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Product Ranking

#5

among all
Dental Software

#34

among all
Dental Software

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Analyst Rating Summary

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91
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83
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100
58
97
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Integrations and Extensibility
Patient Scheduling and Engagement
Dental Workflow Management
Integrations and Extensibility
Electronic Dental Records
Platform Capabilities
Patient Scheduling and Engagement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Lighthouse 360
Practice-Web
+ Add Product + Add Product
Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 56 65 58 50 50 89 83 100 97 50 73 93 0 25 50 75 100
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72%
94%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
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63%
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37%
95%
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User Sentiment Summary

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Excellent User Sentiment 60 reviews
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96%
of users recommend this product

Practice-Web has a 'excellent' User Satisfaction Rating of 96% when considering 60 user reviews from 1 recognized software review sites.

n/a
4.78 (60)

Awards

SelectHub research analysts have evaluated Lighthouse 360 and concluded it earns best-in-class honors for Integrations and Extensibility.

Integrations and Extensibility Award

SelectHub research analysts have evaluated Practice-Web and concluded it earns best-in-class honors for Integrations and Extensibility. Practice-Web stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Appointment Automation: Lighthouse 360 automates patient appointment reminders and confirmations, which reduces no-shows and saves staff time.
Patient Communication: The platform facilitates two-way texting with patients, allowing for convenient communication and improved patient engagement.
Online Scheduling: Lighthouse 360 offers online scheduling, enabling patients to book appointments at their convenience and potentially attracting new patients seeking this feature.
Recall Management: The system helps manage patient recall and reactivation efforts, ensuring patients return for necessary follow-up care and preventive services.
Treatment Planning: Lighthouse 360 assists with treatment planning by providing tools to track progress and communicate with patients about their treatment options.
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Appointment Reminders: Practice-Web's automated appointment reminders help reduce no-shows and keep schedules full.
Patient Communication: Secure messaging tools facilitate HIPAA-compliant communication with patients, improving patient engagement and satisfaction.
Online Scheduling: Patients can conveniently schedule appointments online, streamlining the process and saving staff time.
Treatment Planning: The software aids in creating and presenting treatment plans to patients, enhancing case acceptance.
Billing and Claims: Practice-Web simplifies billing processes and electronic claims submissions, improving efficiency and revenue cycle management.
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Limited Customization: The inability to tailor automated messages and appointment reminders to specific patient preferences can lead to a less personalized experience.
Learning Curve: The initial setup and integration process can be complex and time-consuming, requiring significant effort from dental practices to fully utilize the platform's features.
Cost: The subscription fees associated with Lighthouse 360 may be a deterrent for smaller dental practices or those with budget constraints, especially when considering the potential return on investment.
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Limited Features: Practice-Web lacks certain features commonly found in other practice management software, such as online appointment scheduling and integrated patient communication tools.
Outdated Interface: The user interface appears outdated and can feel clunky to navigate, potentially impacting user efficiency and overall experience.
Support Concerns: Some users have reported challenges with customer support, including difficulty reaching representatives and experiencing slow response times.
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User reviews from the past year paint a picture of a robust and adaptable tool that can streamline dental practice operations. The software's strengths lie in its ability to meticulously track patient data, manage appointments with precision, and generate insightful reports. However, it's not all smooth sailing. Some users find the price tag a bit steep and the interface somewhat complex. Yet, these drawbacks are often outweighed by the software's unique features, such as automated appointment reminders and patient communication tools, which can save dental practices valuable time and resources. For instance, the ability to send automated appointment reminders has been shown to significantly reduce no-shows and improve patient satisfaction. Lighthouse 360 is a beacon for dental practices seeking a comprehensive and powerful software solution. Its ability to automate routine tasks, improve patient communication, and provide valuable data insights makes it an ideal choice for practices looking to enhance efficiency and elevate patient care. While the initial investment and learning curve may require some adjustment, the long-term benefits of streamlined operations and improved patient outcomes make Lighthouse 360 a worthwhile investment for practices aiming to navigate the complexities of modern dental care.

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Over the past year, Practice-Web has garnered attention for its comprehensive suite of features tailored for dental practice management. Users have consistently praised its robust appointment scheduling system, which streamlines the booking process and significantly reduces administrative workload. The software's integrated billing and invoicing system is another highlight, offering seamless financial management that users find indispensable for running a smooth operation. However, some users have noted a steep learning curve, mentioning that mastering the full range of features can be daunting for newcomers. This contrasts with competitors that may offer more intuitive interfaces but often at the expense of depth in functionality. What sets Practice-Web apart, according to user reviews, is its exceptional customer support. Many users have recounted instances where customer service went above and beyond to assist with issues, a testament to the company's commitment to its clients. This level of support is crucial in the fast-paced dental industry, where resolving software issues promptly can significantly impact daily operations. Additionally, the software's customization options allow practices to tailor the system to their specific needs, a feature that users find invaluable for optimizing workflow and efficiency. Given its comprehensive feature set, steep learning curve, and exceptional support, Practice-Web is best suited for established dental practices looking for a robust management solution that can be customized to their unique needs. Smaller practices or those with limited technical staff might find the learning curve challenging, but the investment in mastering the software pays dividends in operational efficiency and patient satisfaction. The software's scalability also makes it an excellent choice for growing practices aiming to streamline their operations without sacrificing functionality.

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Practice-Web

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