Open Dental vs DentiMax Software

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Our analysts compared Open Dental vs DentiMax Software based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Open Dental is an open-source on-premise practice management software solution for dentistry organizations. It is designed for Windows, Linux and macOS-X devices, with some limitations on supported versions.

It contains modules for appointments, treatment plans, charting and imaging, integrated into a single digital environment with dashboards for dentists and patients. It offers free trial versions for new users and a support/training infrastructure.
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DentiMax is a practice management and imaging solution for dentists that’s deployable in the cloud or on-premise. It specializes in imaging modules that combine multiple hardware devices (X-ray sensors, cameras and more) to create an integrated environment.

It offers various package tiers with different capabilities to suit user-specific requirements, such as integrated patient communication, e-prescribing, electronic insurance verification and appointment booking.

Pros
  • Easy-to-use interface
  • Affordable pricing
  • Quality customer support
  • Mobile access
  • Integrated with Dentrix
Cons
  • Limited reporting options
  • Few customization features
  • Not ideal for large practices
  • Integration issues with some EHRs
  • Occasional billing errors
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$179 Monthly
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Tailored to your specific needs
$169 Monthly
Get a free price quote
Tailored to your specific needs
Small 
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Medium 
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Large 
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Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Scheduling: Open Dental simplifies the process of managing appointments, allowing dental practices to efficiently book and adjust patient schedules, reducing wait times and improving patient satisfaction.
  • Comprehensive Patient Records: The software offers a centralized system for storing detailed patient information, including medical history, treatment plans, and notes, ensuring that all relevant data is easily accessible to dental professionals.
  • Improved Billing Processes: Open Dental automates billing and insurance claims, helping practices to minimize errors, expedite reimbursements, and maintain a steady cash flow.
  • Enhanced Communication Tools: With built-in messaging and reminder systems, the software facilitates better communication between the dental team and patients, leading to increased engagement and adherence to treatment plans.
  • Customizable Reporting: Open Dental provides a range of customizable reports, giving practices the ability to track performance, identify trends, and make data-driven decisions to improve operations and patient care.
  • Increased Data Security: The software employs robust security measures to protect sensitive patient information, ensuring compliance with regulations like HIPAA and giving both patients and providers peace of mind.
  • Scalability: Open Dental is designed to grow with your practice, offering features and modules that can be added as your needs evolve, making it a long-term solution for practices of all sizes.
  • Integration Capabilities: The software can seamlessly integrate with a variety of third-party applications and devices, including imaging software and digital X-ray systems, creating a more efficient and interconnected workflow.
  • User-Friendly Interface: With an intuitive design, Open Dental is easy to navigate, reducing the learning curve for new users and enhancing overall productivity within the dental practice.
  • Community Support: Open Dental boasts a strong community of users and developers, providing a wealth of resources, forums, and support options to help practices get the most out of the software.
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  • Streamline Scheduling and Appointments: Manage appointments, track patient histories and send automated reminders, all in one centralized platform. This reduces administrative burden and ensures smooth patient flow.
  • Simplify Billing and Claims: Create and validate insurance claims using built-in attachment requirements logic, track claim statuses and outstanding balances with drill-down capabilities, and review line items to manage billing and claims information in one spot.
  • Enhance Patient Communication: Engage patients through secure messaging, online appointment booking and automated appointment confirmations to foster better patient relationships and reduce missed appointments.
  • Improve Clinical Documentation: Create comprehensive patient charts, send e-prescriptions and streamline clinical note-taking with user-friendly tools. This enhances care quality and simplifies record-keeping.
  • Derive Data-Driven Practice Insights: Gain valuable insights into practice performance through customizable reports and analytics. Track key metrics, identify areas for improvement and make data-informed decisions.
  • Increase Staff Efficiency: Automate administrative tasks, improve team collaboration with shared patient charts and empower staff with user-friendly tools. This frees up valuable time for patient care and reduces errors.
  • Ensure Security and Compliance: Ensure patient data privacy and comply with industry regulations with robust security features. Backups, encryption and access controls safeguard sensitive information.
  • Scale Based on Growth: Accommodate your practice's evolving needs with a solution that adapts and grows with you. DentiMax offers various plans and modules to suit your specific requirements.
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  • Appointments: Lets users create appointments and patient schedules, with tools to edit and modify appointments, show pop-up alerts, financials and medical notes, recall scheduling, patient communication and see production by user. 
  • Family Module: Includes tools to set up family accounts, with specified guarantors and family members, and a Super Family option for extended families. Also allows users to create family-based insurance and discount plans. 
  • Accounts: Gives users a module to create, organize and view patients’ financial and claim history, with tools to set up payment plans, installment plans, family balance aging and dues and a communications log. 
  • Treatment Plan: Allows users to create, edit, store, manage and prioritize treatment plans for patients or families. It also lets them electronically send insurance preauthorization forms. 
  • Charting: Provides a platform to enter and organize patients’ clinical info and create 3D dental charts — such as tooth, ortho and perio charts. It also lets users create and organize progress notes. 
  • Imaging: Gives users a platform to scan, store and organize most images, radiographs, forms and letters. Includes tools to scan, print, import (.doc, PDF, .xls) and acquire images from dental imaging devices. Image editing tools such as zoom, pan and crop let users modify x-rays and scans as needed. 
  • Management Module: Creates a separate area for miscellaneous management operations such as billing, deposits, inventory, accounting, email management, staff management and messaging. 
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  • Cloud Features: 
    • Front Office Module: Streamline administrative and operational workflows with patient and insurance handling, scheduling, an advanced ledger, referral management, treatment planning, recall management, billing and payment plans, email reminders, goal setting and tracking, and other modules. 
    • Claims & Report Management: Manage claims and reports like CMS 1500 medical forms, current ADA claim forms and Medicaid reports using an interactive claim editor, report builder and audit trail. 
    • Clinical Management & Back Office Module: Increase medical efficiency with prescription writing tools, odontograms, perio+SRP charting, multi-view charting, automated clinical notes, custom template builder, lab case tracking, treatment planner, medical alert management and more. 
    • Electronic Documentation & Management: Digitize processes and documents to eliminate paperwork with electronic document organization, electronic patient/consent forms, e-signatures, tablet functionality and employee tracking tools. 
  • In-Office Features: 
    • Front Office: Automate administrative and operational tasks such as scheduling, billing, payment processing and reports. 
    • Back Office: Streamline back office clinical workflows with clinical restorative charting tools and templates, perio+SRP charting, and treatment planning modules. 
    • Appointment Book Pro: Create custom scheduler views, access and customize templates, and implement revenue goal tracking. 
    • Document Center: Manage a digital platform with a centralized database to scan, store, create and e-sign patient and practice documents. 
    • In-Office Kiosk: Enable patients and staff to perform self-service for tasks such as patient registration and health history updates. 
    • Service Integration: Integrate service add-ons like an E-Rx provider license, DentiMax Communicator (texting, email, marketing campaign, reputation and communication manager), Web Kiosk, patient education video license and professional training.  
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Product Ranking

#3

among all
Dental Software

#61

among all
Dental Software

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Analyst Rating Summary

91
90
83
89
100
100
97
89
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Dental Workflow Management
Integrations and Extensibility
Electronic Dental Records
Platform Capabilities
Mobile Capabilities
Dental Workflow Management
Patient Scheduling and Engagement
Integrations and Extensibility
Platform Capabilities
Dental Billing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Open Dental
DentiMax Software
+ Add Product + Add Product
Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 83 100 97 60 91 87 89 100 89 40 45 100 0 25 50 75 100
67%
0%
33%
78%
0%
22%
100%
0%
0%
100%
0%
0%
94%
0%
6%
83%
6%
11%
20%
0%
80%
0%
0%
100%
80%
0%
20%
40%
0%
60%
76%
12%
12%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
100%
0%
0%
89%
0%
11%
95%
0%
5%

User Sentiment Summary

Excellent User Sentiment 156 reviews
Excellent User Sentiment 211 reviews
92%
of users recommend this product

Open Dental has a 'excellent' User Satisfaction Rating of 92% when considering 156 user reviews from 3 recognized software review sites.

91%
of users recommend this product

DentiMax Software has a 'excellent' User Satisfaction Rating of 91% when considering 211 user reviews from 2 recognized software review sites.

4.4 (31)
n/a
4.61 (70)
4.53 (106)
4.7 (55)
4.6 (105)

Awards

SelectHub research analysts have evaluated Open Dental and concluded it earns best-in-class honors for Mobile Capabilities and Integrations and Extensibility. Open Dental stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Mobile Capabilities Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated DentiMax Software and concluded it earns best-in-class honors for Patient Scheduling and Engagement and Platform Capabilities. DentiMax Software stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Patient Scheduling and Engagement Award
Platform Capabilities Award

Synopsis of User Ratings and Reviews

Customizable: Open Dental offers a high degree of customization to fit the specific workflows and preferences of different dental practices. This includes options for charting, treatment planning, billing, and reporting.
Integrated Features: The software includes a wide range of features, such as appointment scheduling, patient management, clinical charting, imaging, billing, and reporting, all integrated into one platform. This streamlines operations and reduces the need for multiple software programs.
Cost-Effective: Open Dental is known for its affordability, especially when compared to other dental practice management software options. It offers a one-time purchase fee rather than a subscription model, making it a cost-effective solution for dental practices.
Open-Source: As open-source software, Open Dental allows for greater transparency and flexibility. Users can access and modify the source code, enabling them to customize the software to their specific needs and integrate it with other systems.
Community Support: Open Dental has a large and active user community that provides support, shares knowledge, and contributes to the software's development. This community-driven approach ensures that the software remains relevant and responsive to the needs of dental professionals.
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Intuitive Interface: Users praise DentiMax's user-friendly design, making it easy to navigate and learn, even for those with limited tech experience.
Comprehensive Features: The software covers essential practice management tasks, including scheduling, billing, charting, patient communication and reporting.
Affordable Pricing: DentiMax offers competitive pricing plans, making it accessible to small and mid-sized dental practices.
Reliable Customer Support: Users commend DentiMax's responsive support team, available to assist with training, troubleshooting and ongoing questions.
Cloud-Based Option: The cloud-based version of DentiMax offers convenience and accessibility from any device with internet access.
Mobile Access: The DentiMax mobile app enables dentists to manage appointments, view patient charts and send messages on the go.
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Steep Learning Curve: The software's interface can feel clunky and outdated, leading to a frustrating learning experience for new users. The sheer number of features and options can be overwhelming, and finding specific functions may require extensive exploration or reliance on tutorials.
Support Challenges: Getting timely and effective support can be difficult. Users have reported long wait times for responses, and the quality of assistance can vary depending on the support representative's expertise. This can be particularly frustrating when dealing with urgent issues that impact patient care or billing.
Customization Limitations: While Open Dental offers some customization options, it may not be as flexible as some other dental software solutions. This can be a drawback for practices with unique workflows or specific requirements that are not easily accommodated by the software's standard features.
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Limited Reporting Customization: Users express frustration with the limited options for tailoring reports to specific needs.
Third-Party Integrations: DentiMax lacks integrations with some popular third-party software, such as specific imaging systems or accounting tools.
Limited Mobile Functionality: The mobile app has a more limited feature set compared to the desktop version, restricting some tasks on the go.
Occasional Bugs and Glitches: Users report occasional software errors and glitches, requiring troubleshooting and updates.
Minimal Interface Customization Options: Few options exist to personalize the user interface, limiting visual preferences and workflow adjustments.
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Over the past year, Open Dental has emerged as a robust contender in the dental management software arena, praised for its comprehensive feature set and customization capabilities. Users have consistently highlighted its user-friendly interface, which significantly reduces the learning curve for new staff members, and its ability to streamline dental practice operations, from appointment scheduling to billing and patient records management. A standout strength is its open-source nature, allowing for extensive customization to fit the unique needs of each dental practice. This flexibility sets it apart from competitors like Dentrix and Eaglesoft, which, while powerful, offer less room for personalization. However, some users have pointed out weaknesses, including occasional glitches and the need for better customer support responsiveness. Despite these issues, the software's affordability compared to similar products is often cited as a major advantage, offering a high return on investment for practices looking to optimize their operations without breaking the bank. The integration capabilities with various third-party applications and services are also a significant differentiator, enabling practices to extend functionality and streamline workflows further. Given its strengths and weaknesses, Open Dental is most suited for dental practices that prioritize flexibility, customization, and comprehensive functionality at a competitive price point. Its open-source nature is particularly appealing for practices with specific operational needs or those looking to integrate with specialized tools and services. While the occasional technical hiccup may be a drawback, the overall value and adaptability of Open Dental make it an excellent choice for practices aiming to enhance efficiency and patient care without significant investment in more rigid or expensive systems.

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DentiMax shines for its user-friendly interface, affordability and reliable customer support, making it a popular choice for small and mid-sized dental practices. Users appreciate its intuitive design, even for those less tech-savvy, and its comprehensive feature set covering scheduling, billing, charting, communication and basic reporting. The competitive pricing plans are attractive, and the responsive support team is often praised for their helpfulness.However, DentiMax has its limitations. Users crave more customization options, particularly in reporting and user interface preferences. Integrations with some desired third-party software are lacking, and the mobile app's functionality pales in comparison to the desktop version. While generally stable, occasional bugs and glitches can disrupt workflow.Compared to competitors like Dentrix, DentiMax scores points for affordability and ease of use, but it may lack the robust reporting and customization features favored by larger practices. Open Dental offers a fully open-source alternative, but it requires more technical expertise to set up and maintain. Ultimately, the best choice depends on individual needs and priorities.In conclusion, DentiMax caters well to practices seeking a user-friendly and affordable solution with core dental practice management features. However, limited customization options, lack of certain integrations, and a less-featured mobile app might leave users with more complex needs or specific software preferences wanting more.

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Screenshots

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