Practice-Web vs MOGO

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Our analysts compared Practice-Web vs MOGO based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

MOGO Software Tool

Product Basics

A comprehensive practice management platform, Practice-Web fulfills the needs of general dentists, specialists and multi-location practices. It provides intuitive functionality to dental practices helping them deliver seamless care to patients remotely. From records management to quick billing, it offers customization options to cater to unique needs of a clinic.

It helps clinics automate workflows, serve more customers and therefore grow business.
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MOGO is a comprehensive software solution designed to streamline and manage various tasks within dental practices. It is particularly well-suited for dental professionals seeking to enhance their operational efficiency and patient management. The software offers a myriad of benefits, including improved appointment scheduling, patient record management, and billing processes, which collectively contribute to a more organized and productive practice environment.

Users frequently praise MOGO for its intuitive interface and robust feature set, which includes electronic health records (EHR), treatment planning, and automated reminders. These features help dental practices maintain a high level of patient care and operational efficiency. Compared to similar products, MOGO is often highlighted for its user-friendly design and reliable customer support, making it a preferred choice for many dental professionals.

Pricing for MOGO typically falls within a moderate range, with costs varying based on the number of users and specific features required. Payment is usually structured on a subscription basis, with options for monthly or annual billing, providing flexibility to suit different budgetary needs.

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$169/User, Monthly
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Tailored to your specific needs
$250 Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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24/7 Live Support

Product Insights

  • Improve Practice Efficiency: From payment processing to appointment management, ensure the practice runs smoothly and business rises steadily.  
  • Increase Productivity: Automate mundane administrative, billing and appointment scheduling tasks to free time for staff. Allocate them to take care of patients’ needs or drive revenue operations. 
  • Customize Functionality: Leverage a wide range of customization options to get the most out of the system and integrate into workflows seamlessly.  
  • Reduce No-Shows: Streamline appointment bookings and reduce wait times to attract more patients. Provide an all around quality experience to patients to retain them in the future.  
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  • Improved Patient Management: Streamline patient scheduling, reminders, and follow-ups, reducing no-shows and enhancing patient satisfaction.
  • Enhanced Data Security: Protect sensitive patient information with robust encryption and compliance with HIPAA regulations.
  • Efficient Billing Processes: Automate billing and insurance claims, minimizing errors and accelerating payment cycles.
  • Comprehensive Reporting: Generate detailed reports on practice performance, helping to identify trends and areas for improvement.
  • Integrated Imaging: Seamlessly incorporate dental imaging into patient records, facilitating better diagnosis and treatment planning.
  • Customizable Workflows: Tailor task management to fit the unique needs of your practice, improving overall efficiency.
  • Patient Portal Access: Provide patients with online access to their records, appointments, and billing information, enhancing transparency and engagement.
  • Inventory Management: Keep track of supplies and equipment, ensuring you never run out of essential items and reducing overhead costs.
  • Staff Coordination: Improve communication and task delegation among team members, fostering a more collaborative work environment.
  • Remote Access: Access the software from anywhere, allowing for flexible work arrangements and better work-life balance for staff.
  • Training and Support: Benefit from comprehensive training resources and responsive customer support to ensure smooth operation and quick issue resolution.
  • Scalability: Easily scale the software to accommodate the growth of your practice, whether adding new users or expanding services.
  • Time Savings: Automate routine tasks, freeing up time for staff to focus on patient care and other critical activities.
  • Enhanced Communication: Utilize built-in communication tools to keep in touch with patients and staff, improving overall practice coordination.
  • Cost Efficiency: Reduce operational costs through automation and improved resource management, leading to higher profitability.
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  • Appointment Management: Organize incoming appointments in the weekly calendar and send quick updates to dentists. Reduce wait times in queues and provide a seamless experience to patients.  
  • Charting: Maintain medical files with patient records such as past appointments, prescriptions and lab reports to allow doctors to access information quickly and provide diagnosis.  
  • Claims Management: Automate claims processing by creating a single optimized workflow for collection, processing and sending forms to insurance agents. 
  • Medical Billing: Reduce queues and patient wait times by implementing robust systems to quickly process bills and receive payments. 
  • Patient Record Management: Create and share patient medical records with doctors throughout the facility. Attach reminders to files that require updates or are overdue.  
  • Treatment Planning: Implement every available treatment course to deliver the best outcomes for patients.  
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  • Multi-Location: Allows users to manage multiple practices from a single platform with integrated records, patient data sharing, centralized billing, business analysis reporting dashboard and multi-office workflow manager. 
  • Patient Information: Stores and organizes integrated patient data in a single location. 
  • Patient eSignature: Provides legally binding eSignature functions with encryption and storage of biometric data such as measured pressure, speed and stroke. 
  • Appointment Book: Boosts patient satisfaction by helping front-office staff access patient data quickly from an appointment book storing photos, audio pronunciation and personalized patient notes. 
  • Treatment & Payment History: Stores treatment and payment data efficiently with a special module for families with dynamic family linking and real-time balance calculation. 
  • Accounts Receivable: Automates statement tracking and real-time account balance calculation with weekly and daily billing and cash flow management. 
  • Message System: Provides a platform to send messages within teams across the front and back offices, with secure messaging through text or email. 
  • eReminders: Lets users send automated appointment reminders, confirmations, birthday wishes and reactivates past due recall patients for free via text and email. 
  • Online Patient Forms: Saves front office processing times with online forms for patients to register, request appointments, and fill out medical history forms. Forms are securely encrypted and can be accessed using codes generated at the user’s office or via biometric eSignatures. 
  • Check Distribution: Automates distribution of payment details and related information across patients in a family or group with inbuilt line-item billing and auto credit balance management. 
  • Office Flow: Features an integrated dashboard to present all patient and office activities in one screen, with automated document generation, reminders and notifications and inbuilt payment and insurance tracking. 
  • Security & Auditing: Uses Microsoft SQL-based databases to secure and protect user data, with multiple firewall protection with login security and customizable user access that tracks all user activity and helps create accurate audit trails. 
  • Time Clock: Provides an efficient employee management system with clock-in and clock-out features, automated staff notifications and detailed activity reports. 
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Product Ranking

#34

among all
Dental Software

#40

among all
Dental Software

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Analyst Rating Summary

91
83
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83
100
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97
89
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Dental Workflow Management
Integrations and Extensibility
Electronic Dental Records
Platform Capabilities
Patient Scheduling and Engagement
Dental Workflow Management
Electronic Dental Records
Integrations and Extensibility
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Practice-Web
MOGO
+ Add Product + Add Product
Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 83 100 97 50 73 93 83 100 89 50 45 83 0 25 50 75 100
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60%
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40%
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94%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
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89%
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11%
95%
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5%
79%
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21%

User Sentiment Summary

Excellent User Sentiment 60 reviews
Great User Sentiment 61 reviews
96%
of users recommend this product

Practice-Web has a 'excellent' User Satisfaction Rating of 96% when considering 60 user reviews from 1 recognized software review sites.

88%
of users recommend this product

MOGO has a 'great' User Satisfaction Rating of 88% when considering 61 user reviews from 1 recognized software review sites.

4.78 (60)
n/a
n/a
4.4 (61)

Awards

SelectHub research analysts have evaluated Practice-Web and concluded it earns best-in-class honors for Integrations and Extensibility. Practice-Web stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Integrations and Extensibility Award

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Synopsis of User Ratings and Reviews

Appointment Reminders: Practice-Web's automated appointment reminders help reduce no-shows and keep schedules full.
Patient Communication: Secure messaging tools facilitate HIPAA-compliant communication with patients, improving patient engagement and satisfaction.
Online Scheduling: Patients can conveniently schedule appointments online, streamlining the process and saving staff time.
Treatment Planning: The software aids in creating and presenting treatment plans to patients, enhancing case acceptance.
Billing and Claims: Practice-Web simplifies billing processes and electronic claims submissions, improving efficiency and revenue cycle management.
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Streamlined Scheduling: Users praise MOGO's intuitive appointment scheduling features, highlighting the ease with which they can manage patient bookings and optimize their daily schedules.
Centralized Patient Information: MOGO's centralized system for managing patient records is a big plus for users, as it allows them to quickly access medical histories, treatment plans, and billing information from a single location.
Simplified Billing and Payments: Users appreciate MOGO's streamlined billing processes, which simplify the creation and tracking of invoices, and facilitate secure online payments.
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Limited Features: Practice-Web lacks certain features commonly found in other practice management software, such as online appointment scheduling and integrated patient communication tools.
Outdated Interface: The user interface appears outdated and can feel clunky to navigate, potentially impacting user efficiency and overall experience.
Support Concerns: Some users have reported challenges with customer support, including difficulty reaching representatives and experiencing slow response times.
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Difficult to Use: Users have reported that MOGO is not user-friendly and can be difficult to navigate. They've said the interface is clunky and not intuitive.
Limited Features: Some users have expressed that MOGO lacks certain features that are important for managing a dental practice, such as advanced reporting capabilities or integrations with other dental software.
Poor Customer Support: There have been complaints about the quality of customer support provided by MOGO. Users have reported long wait times and unhelpful responses from the support team.
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Over the past year, Practice-Web has garnered attention for its comprehensive suite of features tailored for dental practice management. Users have consistently praised its robust appointment scheduling system, which streamlines the booking process and significantly reduces administrative workload. The software's integrated billing and invoicing system is another highlight, offering seamless financial management that users find indispensable for running a smooth operation. However, some users have noted a steep learning curve, mentioning that mastering the full range of features can be daunting for newcomers. This contrasts with competitors that may offer more intuitive interfaces but often at the expense of depth in functionality. What sets Practice-Web apart, according to user reviews, is its exceptional customer support. Many users have recounted instances where customer service went above and beyond to assist with issues, a testament to the company's commitment to its clients. This level of support is crucial in the fast-paced dental industry, where resolving software issues promptly can significantly impact daily operations. Additionally, the software's customization options allow practices to tailor the system to their specific needs, a feature that users find invaluable for optimizing workflow and efficiency. Given its comprehensive feature set, steep learning curve, and exceptional support, Practice-Web is best suited for established dental practices looking for a robust management solution that can be customized to their unique needs. Smaller practices or those with limited technical staff might find the learning curve challenging, but the investment in mastering the software pays dividends in operational efficiency and patient satisfaction. The software's scalability also makes it an excellent choice for growing practices aiming to streamline their operations without sacrificing functionality.

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User reviews from the past year suggest a mixed bag. While many appreciate MOGO's user-friendly interface, enabling even tech-averse staff to quickly adapt, some find its pricing a bit steep, especially compared to competitors like Dentrix or Open Dental. A key differentiator is MOGO's all-inclusive approach: imaging, chairside documentation, and other features often sold as add-ons by competitors are bundled in. This simplifies budgeting and avoids the nickel-and-diming that frustrates some users of other platforms. However, this comprehensiveness comes at a cost, literally. Practices on a tight budget might find MOGO's pricing prohibitive. Additionally, while MOGO boasts robust core features, some users note the absence of certain specialized functionalities found in competitors, such as advanced reporting or specific integrations with certain lab equipment. Ultimately, MOGO seems best suited for practices prioritizing ease of use and a comprehensive feature set over granular customization or budget constraints. If you value simplicity and having all the essentials in one package, MOGO might just be your "mo' better" choice.

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