Epicor Eclipse vs Acumatica Distribution

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Our analysts compared Epicor Eclipse vs Acumatica Distribution based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.

Epicor Eclipse Software Tool
Acumatica Distribution Software Tool

Product Basics

Epicor Eclipse is an enterprise resource planning (ERP) software designed for mid-market distributors. It streamlines core operations like inventory management, order fulfillment, and warehouse logistics, providing real-time visibility and control across the supply chain. Its robust features cater to complex distribution needs, including multi-location inventory, advanced pricing rules, and kitting and assembly functionalities. Eclipse's strengths lie in its tight integration between modules, facilitating seamless data flow and eliminating manual work. Users praise its intuitive interface, customizable dashboards, and efficient reporting tools. Compared to similar ERP systems, Eclipse is lauded for its scalability, adaptability to diverse industry requirements, and proactive customer support. Pricing for Eclipse varies based on the specific modules chosen, company size, and implementation needs. It typically follows a tiered subscription model with annual or multi-year contracts. While not the most budget-friendly option, Eclipse's comprehensive functionality and potential for increased efficiency often justify the investment for distributors seeking to optimize their operations and gain a competitive edge.

Pros
  • Streamlined workflows
  • Real-time visibility
  • Scalable & adaptable
  • Good customer support
  • Reduces manual work
Cons
  • High upfront cost
  • Complex initial setup
  • Limited customization options
  • Reporting can be tricky
  • Integration costs for add-ons
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Acumatica Distribution is a comprehensive software solution designed to streamline distribution management processes for businesses. It is particularly well-suited for small to medium-sized enterprises looking to optimize their supply chain, inventory, order management, and purchasing operations. One of the key benefits of Acumatica Distribution is its ability to enhance operational efficiency and provide real-time visibility into inventory levels, order status, and shipment schedules. This software stands out for its user-friendly interface and flexible customization options, allowing businesses to tailor the system to their specific needs. Compared to similar products in the market, users often praise Acumatica Distribution for its scalability and the seamless integration with other business systems, which supports growth without the need for frequent software changes. Pricing for Acumatica Distribution varies based on the specific needs and size of the business, with costs typically structured around a subscription model that may include per-user or per-transaction fees, ensuring that businesses only pay for what they need.
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$150/User, Monthly
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$2,500/User, Annually
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Boost Scalability: Scale from tens to thousands of users as the business expands. Access data or manage warehouses from anywhere with multi-cloud deployment. 
  • Grow Margins: Gain more control over warehouse tasks with the integrated wireless warehouse application. Maximize profit with the product prices recommended by the strategic pricing feature. 
  • Improve Productivity: Delegate work queues and manage warehouse activities. Work remotely with mobile apps. Expedite operation and save time with centralized tasks. Allow employees to focus on the customers and enrich the consumer experience. 
  • Increase Sales: Gain repeat customers by providing competitive customer service. Drive sales with eCommerce and get more customers in and out the door with quick order entry. Close more deals by serving customers in a mobile environment. 
  • Optimize Inventory Management: Track product life cycles, tap into third-party providers for optimal pricing, calculate price points between channels and use inventory insights to align the demand and supply ratio for effective inventory management.Ensure effective inventory management by aligning the demand and supply ratio. 
  • Improve Visibility: Get real-time visibility from forecasting to order fulfillment. Promote better supply chain management with advanced demand forecasting and automated replenishment, ensuring improved visibility. 
  • Manage Warehouse Tasks: Manage warehouse tasks including stock replenishment, putting away the expired items, inventory adjustments, cycle counts and more. It empowers workers with simple tools for problem-solving, which ensures effective warehouse management. 
  • Achieve Higher Customer Satisfaction: Manage long-term contract pricing for loyal customers and create a consistent and seamless consumer experience. 
  • Make Informed Decisions: Stay up-to-date with the changing landscape and make data-driven decisions to remain competitive in the marketplace. 
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  • Streamlined Operations: Acumatica Distribution enables businesses to automate and optimize their entire distribution process, from order entry to inventory management, reducing manual tasks and errors.
  • Real-Time Visibility: With Acumatica, companies gain live access to their inventory levels, order status, and customer information, allowing for informed decision-making and swift response to market changes.
  • Improved Inventory Management: The software provides tools for better forecasting, replenishment, and warehouse management, ensuring that businesses can meet demand without overstocking or stockouts.
  • Enhanced Customer Satisfaction: By streamlining operations and providing accurate, timely information, Acumatica helps businesses improve their service levels, leading to higher customer satisfaction and loyalty.
  • Scalability: Acumatica's cloud-based platform easily scales with your business, supporting growth without the need for significant additional investment in IT infrastructure.
  • Cost Reduction: Through improved efficiency and automation, Acumatica Distribution helps businesses reduce operational costs, including labor, warehousing, and inventory carrying costs.
  • Compliance and Reporting: The software simplifies compliance with industry regulations and standards, and offers comprehensive reporting tools for financial analysis and strategic planning.
  • Integrated Ecosystem: Acumatica seamlessly integrates with other business applications, such as CRM and eCommerce platforms, creating a unified system that enhances productivity and data accuracy.
  • Mobile Accessibility: With mobile access, staff can perform tasks and access critical information from anywhere, at any time, ensuring business continuity and flexibility.
  • Customization and Flexibility: Acumatica Distribution can be customized to fit the unique processes and needs of each business, ensuring that the software adapts to the company, not the other way around.
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  • Customer Relationship Management: Access customer data from a mobile device, manage contacts, loyalty programs and more with an intuitive interface. 
  • Supply Chain Management:  Manage discontinued inventory and the supply chain from forecasting to fulfillment. 
  • Job Management: Handle quotes, orders, returns and progress billings. Quickly find product information using the mobile barcode reader or iBeacon. Build, manage and submit bids to the system for anywhere in the showroom.  
  • Integration: Integrate with other in-house applications, internet content, websites and third parties with API capabilities. 
  • Use System-Wide Business Management: Reduce supply chain costs, increase sales and improve customer service with in-built best practices for distribution operations. 
  • Control Warehouse Process:  Manage warehouse tasks including stock replenishment, putting away expired items, inventory adjustments, cycle counts and more. Empower workers with simple tools for problem-solving and ensure effective warehouse management. Manage activities such as picking, receiving, inventory adjustments, put-away and cycle counts. Give users the freedom to access these features anywhere, anytime. Use with Android devices. 
  • Data Analytics: Collaborate data analytics with the base modules for interactive dashboards and visual analytics. Eliminate the need for tedious and error-prone manual reporting processes with automation. 
  • Deployment: Install the system on-premise and take control over the infrastructure or host on the cloud. Access key business processes like CRM, order management, inventory management, business intelligence and more with mobile devices and cloud-based solutions. 
  • Freight Audit Queue: Minimize logistical expenses by preventing overbilling and other financial problems. Optimize paths, identify opportunities, review patterns with IT and human analytics. Automate processes and simplify logical operations. 
  • Procurement Management: Create a model based on the plan and make modifications based on further analysis. Manage more resources and make them available at the right time. Reduce cost and enhance transparency and efficiency. 
  • Demand Forecasting: Improve inventory management and optimize production planning by gaining real-time data with IoT sensors.Enhance data accessibility across the supply chain and boost collaboration between departments with accurate forecasts. 
  • Deployment: Install the system on-premise and take control over the infrastructure or host on the cloud. Access key business processes like CRM, order management, inventory management, business intelligence and more with mobile devices and cloud-based solutions. 
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  • Inventory Management: Capture end-to-end supply chain traceability by tracking up and downstream inventory. Collect data from the point of purchase and ensure visibility for the entire product lifecycle. Ensure compliance and manage perishables with first-expired, first-out picking. 
    • Replenishment: Refill stock levels with advanced algorithms and user-defined configurations. Define order quantities, seasonality, reorder points, safety stock and lead times while the system calculates accurate cycle volumes. 
  • Warehouse Management: Automate picking, packing and shipping with customized workflows to minimize errors. Notify customers about shipment progress through every stage of order fulfillment. 
    • Barcode Scanning: Automatically enter data with integrated barcode scanning to reduce manual errors. Increase items per scan and track lot and serial numbers. Boost digital scale and printer integration by automatically printing packing slips and print labels. 
  • Financial Management: Create audit trails of transactions with records that can be deleted or modified. Correct errors by revising entries and letting the system track user IDs for transaction modifications. 
    • Fixed Asset Management: Effectively manage multiple books and numerous asset types. Create reports and track depreciation rates. Add methods like an accelerated cost recovery system, flat rates, remaining value, straight line and declining balance. Invest in fixed assets without re-entering values. 
  • eCommerce: Connect digital storefronts with the back-office using native connectors for popular eCommerce platforms. Process customer orders and integration from a centralized hub. 
    • Point of Sales: Provide an omnichannel experience with insights across inventory for various locations and sales channels. Ensure proper management of point-of-sale transactions with mobile-friendly applications connected to barcode scanners and cash registers. 
  • Sales and Customer Management: Implement sales automation with integrated customer management. Modify opportunities into sales orders without re-entering pricing and discount information. Get a consolidated view of all consumers in a single database. 
  • Order Management: Manage and monitor sales activity from a central ERP hub. Automate order processing and consolidate multiple tedious tasks into one. Record prices, inventory, discounts, quotes and shipments in real time from any device with the mobile app. Automatically build sales and purchase orders or add manual links. 
  • Service Management: Set up, manage, track and modify appointments in real time. Ensure continuous communication with technicians and field professionals. Notify customers and users of any appointment, route or schedule changes. 
  • Project Management and Accounting: Automate payroll transactions by creating billing rules and defining costs according to employees, project tasks, labor items and more. Ensure compliance with existing wage and union requirements. 
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Product Ranking

#59

among all
Distribution Software

#125

among all
Distribution Software

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Analyst Rating Summary

82
85
91
88
72
76
83
60
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Inventory Management
Accounting and Financial Management
Reports, Dashboards and Business Intelligence
Mobile capabilities
Purchase Order Management and Procurement
Purchase Order Management and Procurement
Reports, Dashboards and Business Intelligence
Inventory Management
Sales Order Management
Accounting and Financial Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Epicor Eclipse
Acumatica Distribution
+ Add Product + Add Product
Accounting And Financial Management Customer Relationship Management E-commerce Capabilities Integrations And Extensibility Inventory Management Mobile Capabilities Purchase Order Management And Procurement Reports, Dashboards And Business Intelligence Sales Order Management Warehouse And Transportation Management 91 72 83 44 94 87 87 88 80 77 88 76 60 78 90 84 95 91 89 81 0 25 50 75 100
92%
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77%
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23%
70%
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30%
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30%
86%
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14%
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100%
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33%
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67%
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33%
94%
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6%
82%
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18%
89%
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11%
89%
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90%
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91%
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9%
82%
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81%
6%
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6%
69%
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31%
63%
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37%

User Sentiment Summary

Great User Sentiment 140 reviews
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85%
of users recommend this product

Epicor Eclipse has a 'great' User Satisfaction Rating of 85% when considering 140 user reviews from 5 recognized software review sites.

we're gathering data
3.9 (27)
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5.0 (2)
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4.2 (4)
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4.4 (76)
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4.1 (31)
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Synopsis of User Ratings and Reviews

Improved Inventory Visibility: Gain real-time insights into stock levels across locations for better management and reduced lead times.
Streamlined Order Management: Simplify order processing from quotes to returns with a centralized platform.
Enhanced Warehouse Efficiency: Optimize operations with barcode scanning, pick-and-pack functionality, and shipping management tools.
Actionable Insights: Make data-driven decisions with comprehensive reporting and analytics dashboards.
Seamless Integration: Eliminate data silos with integration capabilities connecting Eclipse to other enterprise systems.
Scalability and Growth: Accommodate future business expansion with a scalable platform that adapts to changing demands.
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Inventory Management: Acumatica provides real-time inventory visibility across multiple locations, allowing businesses to optimize stock levels and reduce carrying costs. The platform also supports barcode scanning and mobile devices for efficient warehouse operations.
Order Management: Streamline the entire order-to-cash process, from order entry and fulfillment to invoicing and payment processing. Acumatica enables businesses to automate order workflows, track shipments, and manage customer returns effectively.
Purchasing: Acumatica simplifies procurement processes by automating purchase order creation, vendor management, and invoice processing. The system helps businesses negotiate better pricing, track purchase histories, and ensure timely deliveries.
Reporting and Analytics: Gain insights into key distribution metrics with Acumatica's comprehensive reporting and analytics tools. Businesses can track sales performance, inventory turnover, and other KPIs to make data-driven decisions.
Scalability and Flexibility: Acumatica is a cloud-based solution that can scale to meet the changing needs of growing businesses. The platform is also highly customizable, allowing companies to tailor the system to their specific requirements.
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Implementation Complexity: Initial setup and configuration can be complex, requiring significant IT resources and expertise.
Customization Costs: Extensive customization can be expensive, especially for businesses with unique needs.
Steep Learning Curve: The platform has a steep learning curve, requiring user training and ongoing support.
Limited Reporting Flexibility: While reporting capabilities are comprehensive, some users may find them inflexible for specific needs.
Integration Challenges: Integrating with certain third-party applications can be complex and require additional development.
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Customization Challenges: Acumatica can be difficult to customize for specific business processes, especially for users without extensive coding experience. Some users find the customization tools to be complex and time-consuming.
Reporting Limitations: Generating custom reports or modifying existing ones can be challenging. Users may need to rely on third-party reporting tools or developers to get the insights they need, which can add to the overall cost and complexity.
Mobile App Functionality: The mobile app's functionality may be limited compared to the desktop version, making it less suitable for users who require full access to features while on the go. This can hinder productivity and efficiency for mobile workforces.
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Epicor Eclipse receives mixed reviews from users, with praise for its comprehensive features and positive impact on business efficiency, but criticism for its complex implementation and steep learning curve. Many users find its real-time inventory visibility and centralized order management particularly valuable, enabling them to optimize stock levels, streamline operations, and improve customer service. One user noted, “Inventory management has become much more efficient, and we've seen a significant reduction in lead times.” Others appreciate its reporting and analytics capabilities, highlighting actionable insights for data-driven decision-making. However, some users find initial set-up and configuration demanding, requiring significant IT resources and expertise. This complexity, coupled with the platform’s steep learning curve, can lead to frustration and hinder adoption. Additionally, while customization options are available, they can be costly and time-consuming, making them less appealing for smaller businesses or those with limited budgets. When compared to similar products like NetSuite and Microsoft Dynamics 365, Epicor Eclipse often stands out for its industry-specific functionalities and focus on distribution needs. One user commented, "Compared to NetSuite, Eclipse offers a more robust warehouse management system and better support for our specific industry requirements." However, these strengths come at the cost of ease of use and implementation simplicity, making it a less attractive option for businesses seeking a more user-friendly solution. Ultimately, user experience with Epicor Eclipse depends on individual needs and priorities. Those seeking a comprehensive and industry-specific solution with strong inventory management capabilities are likely to find it valuable, despite its implementation challenges. However, businesses requiring a more user-friendly and readily deployable system may find alternatives like NetSuite or Microsoft Dynamics 365 to be a better fit.

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Acumatica Distribution has garnered positive feedback from users for its user-friendly interface and comprehensive features, making it a valuable tool for businesses of all sizes. Users appreciate the software's ability to streamline distribution operations, enhancing efficiency and productivity. The exceptional customer support provided by Acumatica further contributes to the positive user experience. Compared to similar products, Acumatica Distribution stands out due to its cloud-based nature, offering flexibility and accessibility from any location. The software's scalability allows it to adapt to the evolving needs of businesses as they grow. Additionally, Acumatica Distribution's seamless integration with other business systems, such as accounting and CRM platforms, eliminates data silos and enhances overall operational efficiency. While some users have mentioned a slight learning curve associated with the software's extensive features, the available resources and customer support effectively address this challenge. Acumatica Distribution is an ideal solution for businesses seeking a cloud-based distribution management software that prioritizes ease of use, comprehensive functionality, and exceptional customer support. Its scalability and integration capabilities make it suitable for businesses of all sizes, from small startups to large enterprises. Whether you need to manage inventory, streamline order processing, or gain real-time visibility into your distribution operations, Acumatica Distribution provides the tools and support necessary to optimize your supply chain and achieve your business goals.

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