Our analysts compared Epicor Eclipse vs Infor CloudSuite Distribution based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Distribution Software
Epicor Eclipse has a 'great' User Satisfaction Rating of 85% when considering 140 user reviews from 5 recognized software review sites.
Infor CloudSuite Distribution has a 'great' User Satisfaction Rating of 82% when considering 83 user reviews from 4 recognized software review sites.
Epicor Eclipse receives mixed reviews from users, with praise for its comprehensive features and positive impact on business efficiency, but criticism for its complex implementation and steep learning curve. Many users find its real-time inventory visibility and centralized order management particularly valuable, enabling them to optimize stock levels, streamline operations, and improve customer service. One user noted, “Inventory management has become much more efficient, and we've seen a significant reduction in lead times.” Others appreciate its reporting and analytics capabilities, highlighting actionable insights for data-driven decision-making. However, some users find initial set-up and configuration demanding, requiring significant IT resources and expertise. This complexity, coupled with the platform’s steep learning curve, can lead to frustration and hinder adoption. Additionally, while customization options are available, they can be costly and time-consuming, making them less appealing for smaller businesses or those with limited budgets. When compared to similar products like NetSuite and Microsoft Dynamics 365, Epicor Eclipse often stands out for its industry-specific functionalities and focus on distribution needs. One user commented, "Compared to NetSuite, Eclipse offers a more robust warehouse management system and better support for our specific industry requirements." However, these strengths come at the cost of ease of use and implementation simplicity, making it a less attractive option for businesses seeking a more user-friendly solution. Ultimately, user experience with Epicor Eclipse depends on individual needs and priorities. Those seeking a comprehensive and industry-specific solution with strong inventory management capabilities are likely to find it valuable, despite its implementation challenges. However, businesses requiring a more user-friendly and readily deployable system may find alternatives like NetSuite or Microsoft Dynamics 365 to be a better fit.
Is Infor CloudSuite Distribution the "in" thing for managing your supply chain? Infor CloudSuite Distribution has garnered praise for its user-friendly interface and ability to scale with businesses as they grow, enabling them to handle more orders, customers, and inventory without breaking a sweat. One user raved about how it streamlined their operations and boosted customer service, claiming they couldn't function as efficiently without it. This highlights the software's capacity to simplify complex processes and enhance customer satisfaction, key factors for success in today's cutthroat market. However, some users have expressed concerns about the software's price tag and occasional difficulty of use. One user described it as a powerful tool but acknowledged its steep learning curve. This suggests that while Infor CloudSuite Distribution offers robust functionality, it may require significant investment and training to fully leverage its capabilities. Overall, Infor CloudSuite Distribution appears to be a good fit for large wholesale distributors with complex operations who need a comprehensive solution to manage their entire supply chain. Its scalability and industry-specific features make it particularly well-suited for businesses in sectors like building materials, electrical, industrial, plumbing, and HVAC supplies. However, smaller businesses with simpler needs may find the cost and complexity prohibitive.
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