Our analysts compared Epicor Eclipse vs Inform ERP based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Distribution Software
Epicor Eclipse has a 'great' User Satisfaction Rating of 85% when considering 140 user reviews from 5 recognized software review sites.
Inform ERP has a 'excellent' User Satisfaction Rating of 91% when considering 72 user reviews from 2 recognized software review sites.
SelectHub research analysts have evaluated Inform ERP and concluded it earns best-in-class honors for Accounting and Financial Management and Customer Relationship Management. Inform ERP stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Epicor Eclipse receives mixed reviews from users, with praise for its comprehensive features and positive impact on business efficiency, but criticism for its complex implementation and steep learning curve. Many users find its real-time inventory visibility and centralized order management particularly valuable, enabling them to optimize stock levels, streamline operations, and improve customer service. One user noted, “Inventory management has become much more efficient, and we've seen a significant reduction in lead times.” Others appreciate its reporting and analytics capabilities, highlighting actionable insights for data-driven decision-making. However, some users find initial set-up and configuration demanding, requiring significant IT resources and expertise. This complexity, coupled with the platform’s steep learning curve, can lead to frustration and hinder adoption. Additionally, while customization options are available, they can be costly and time-consuming, making them less appealing for smaller businesses or those with limited budgets. When compared to similar products like NetSuite and Microsoft Dynamics 365, Epicor Eclipse often stands out for its industry-specific functionalities and focus on distribution needs. One user commented, "Compared to NetSuite, Eclipse offers a more robust warehouse management system and better support for our specific industry requirements." However, these strengths come at the cost of ease of use and implementation simplicity, making it a less attractive option for businesses seeking a more user-friendly solution. Ultimately, user experience with Epicor Eclipse depends on individual needs and priorities. Those seeking a comprehensive and industry-specific solution with strong inventory management capabilities are likely to find it valuable, despite its implementation challenges. However, businesses requiring a more user-friendly and readily deployable system may find alternatives like NetSuite or Microsoft Dynamics 365 to be a better fit.
Inform ERP receives praise for its robust functionality and adaptability, particularly in managing complex distribution operations. Users appreciate its ability to handle diverse tasks, from inventory and order management to financials and reporting. Its strength lies in providing a comprehensive solution that streamlines processes and enhances efficiency. However, some users note that the initial setup and learning curve can be challenging due to the system's extensive features. Inform ERP distinguishes itself by offering industry-specific modules and customization options, allowing businesses to tailor the software to their unique requirements. This flexibility is crucial for companies with specialized workflows or niche markets. While Inform ERP excels in functionality, some users mention that the user interface could be more intuitive and modern. Despite this, the software's strengths in customization, scalability, and industry-specific features make it a valuable tool for mid-sized to large distributors and manufacturers with complex operational needs. Its ability to adapt to evolving business requirements ensures long-term value and supports growth.
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