Our analysts compared Prophet 21 vs ERP-One based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
Pros
Cons
among all Distribution Software
Prophet 21 has a 'great' User Satisfaction Rating of 82% when considering 158 user reviews from 3 recognized software review sites.
ERP-One has a 'excellent' User Satisfaction Rating of 91% when considering 34 user reviews from 2 recognized software review sites.
SelectHub research analysts have evaluated ERP-One and concluded it earns best-in-class honors for Accounting and Financial Management. ERP-One stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
User reviews of Epicor Prophet 21 paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its robust features and functionality, particularly for sales, purchasing, and inventory control. One user describes it as "really easy to navigate and one of the better ERP systems out there." Others appreciate its deep functionalities and flexibility, noting how it can be tailored to specific business needs. One user commented, "The strong and multiple functionalities from P21 allowed us to address all aspects in a 'deep enough' manner." However, some users also raise concerns about Prophet 21's complexity and learning curve. One user found it "impossible to work with and antiquated," while another said it takes "a minute to understand" and requires patience. This complexity can be a significant drawback for smaller businesses or those with limited IT resources. Some users also criticize its scalability, suggesting it might not be suitable for rapidly growing businesses or those with complex distribution networks. Additionally, the limited number of pre-built third-party integrations compared to other ERP solutions can hinder integration with existing business applications. This lack of seamless integration can lead to manual data entry and inefficient workflows. Despite these weaknesses, many users believe Prophet 21's strengths outweigh its weaknesses, especially for mid-sized distribution companies. They particularly value its ease of use compared to competitors like Infor M3, which one user described as "too big for the business." Furthermore, users appreciate the exceptional partnership and responsive customer service offered by Epicor, which helps overcome initial challenges with implementation and customization. Overall, user reviews suggest that Prophet 21 is a powerful and flexible ERP solution, particularly for mid-sized distributors. However, its complexity and limited scalability may pose challenges for smaller businesses or those with rapid growth plans. Considering the trade-offs and carefully evaluating your specific needs is crucial before making a decision.
Is ERP-One the one to beat? User reviews from the past year suggest that while ERP-One might not be the undisputed champion, it carves out a niche for itself. Users consistently praise its intuitive interface, finding it refreshingly easy to navigate compared to the labyrinthine complexities of SAP or Oracle. One user even likened transitioning from SAP to ERP-One as "trading in a clunky tank for a nimble sports car." This ease of use makes it particularly appealing to smaller businesses with limited IT resources. However, ERP-One's simplicity comes at a cost. Users report that its reporting functionalities, while adequate for day-to-day operations, lack the depth and customization options of its more robust counterparts. This makes it less suitable for larger enterprises with complex reporting needs. Additionally, some users have expressed concerns about the limited integrations offered by ERP-One, particularly in areas like e-commerce and advanced analytics. For businesses heavily reliant on these functionalities, ERP-One might feel somewhat restrictive. In essence, ERP-One emerges as a solid choice for smaller businesses prioritizing user-friendliness over advanced functionalities. Its intuitive design and streamlined workflows can significantly boost operational efficiency for those who don't require the bells and whistles of enterprise-grade solutions.
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