Prophet 21 vs Fishbowl Warehouse

Last Updated:

Our analysts compared Prophet 21 vs Fishbowl Warehouse based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.

Prophet 21 Software Tool
Fishbowl Warehouse Software Tool

Product Basics

Epicor Prophet 21, powered by Microsoft Azure, is a business management system for distributors. It streamlines distribution processes and helps overcome modern distribution industry challenges. It’s designed to grow with your business without making extensive modifications and is available for SaaS or on-premise deployment.

It has numerous capabilities, such as CRM, sales order management, e-commerce, inventory management, product management and wireless warehouse management. Other functionalities include financial management, manufacturing and production management, rentals, VMI, service and maintenance, SCM, business intelligence and analytics and enterprise content management.

Pros

  • Easy to use
  • Scalable
  • Affordable
  • Cloud-based
  • Mobile app

Cons

  • Limited features
  • Not customizable
  • Poor customer support
  • Lacks integrations
  • Security concerns
read more...
Fishbowl Warehouse is a highly integrative solution that assists businesses of all sizes with processes related to inventory, shipping and accounting. The tool is available both as an on-premise or cloud-based solution, making it highly accessible to various companies seeking a connected platform.

The program uses automation and real-time data to centralize and streamline operations across departments and various physical locations. Companies that have production facilities scattered across the country or even the globe can manage multiple locations and multiple currencies in one place with this tool.
read more...
$200/User, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$329 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Configurability and Scalability:  The system adapts to business requirements and needs using an application programming interface (API). This flexibility allows businesses to build on specialized functionality and increase efficiency and productivity by connecting business processes with the partners, vendors and customers they need. 
  • Flexible Deployment: The user can deploy the system on-premise or in the cloud and can then change the deployment down the road as their business evolves. 
  • Forecasting Capabilities: Advanced demand forecasting predicts how much inventory is needed, contact management tracks customers’ buying patterns and customer buying trend analysis anticipates customer issues. The business analytics module provides various reports through the executive dashboard, accounts receivable dashboard and sales rep dashboard.  
  • Increase Sales: Drive sales with e-commerce capabilities and pull in repeat business by responding to buying trends and providing excellent customer service. Additionally, mobile solutions allow for more sales because a business can serve customers from anywhere. 
  • Improve Margins:  Maximize profits with inventory management, analytics and pricing optimization. The integrated wireless warehouse solution allows you to take control of warehouse tasks. 
  • Drive Employee Productivity:  Build workflows, create mobile portals and leverage learning management systems. It also provides user personalization without having to work with source code. 
read more...
  • Connectivity: Fishbowl Warehouse can easily integrate with popular software solutions such as QuickBooks and Xero. This makes it easier for users to retain the software that they already use and increases the possibility of a smooth transition. 
  • Accessibility: This program is available for deployment both on-premise or as a cloud-based solution, making it accessible to a range of users with diverse needs. With the SasS option, customers can use the software anytime and anywhere, as long as they have an internet connection. 
  • Centralization: This solution connects various business processes and also contains the capability for users to manage multiple production facilities and multiple types of currencies in the same program. This allows users to look at information such as inventory level across the entirety of a company instead of being relegated to looking at data from just one of many warehouses in the business portfolio. 
  • Increase Productivity: Fishbowl Warehouse contains a range of automated functions, including the adjustment of accounting records as inventory changes and the reordering of materials when a set level is reached. By streamlining these workflows, employee time can be freed up for other tasks, therefore creating improved productivity levels. 
read more...
  • Customer Relationship Management: It contains multiple tools designed to manage and improve customer relationships. A mobile sales system, contact management, marketing management and lead and opportunity management are all usable for daily CRM tasks. 
  • Finance and Accounting: The system comes equipped with several financial and accounting tools, including a general ledger, accounts payable and receivable, Avalara Tax Connect and XL Connect and vendor rebates. Avalara Tax Connect manages sales tax compliance, and XL Connect allows users to generate reports in Microsoft Excel. 
  • Business Analytics: The Business Analytics feature comes with an executive dashboard, accounts receivable dashboard and a sales rep dashboard. It also has a customer buying trend analysis function that predicts future customer issues. 
  • Supply Chain Management: Manage the entire supply chain with a full range of SCM capabilities. Purchase management, sourcing and procurement, inventory management, advanced material management and warehouse management features are included.  
  • Enterprise Content Management: Manage content throughout its entire lifecycle. Document imaging converts paper documents into digital files. 
  • Contact Management: The CRM module supplies users with next-generation customer contact management. It tracks customers’ buying patterns, prospect and client information while displaying key information on one screen for easy access. 
  • Service and Maintenance: The service and maintenance module comes with tools to deliver an excellent customer experience. Service order management, service dispatch, preventative maintenance and warranty capabilities streamline service and maintenance processes are all available with this system. 
  • eCommerce Website Management: Manage multiple branded websites with the Epicor Commerce Connect feature. 
  • Epicor Virtual Agent: The EVA app allows users to interact with the solution via voice or text commands. 
read more...
  • QuickBooks Integration: Fishbowl Warehouse can be easily integrated with QuickBooks, a popular and commonly used accounting solution. By connecting these systems, inventory and accounting records can be instantly adjusted, and duplicate data entry can be reduced. This solution connects with every desktop version of QuickBooks and with QuickBooks online. 
  • Multiple Locations: This program supports the tracking of inventory across a number of locations. It contains constantly updated inventory level information from different warehouses, stores or offices so that transfer needs can be identified and sales trends can be calculated. 
  • Inventory Management: Inventory management is one of the primary functions of Fishbowl Warehouse. The system can create and print barcodes, develop automatic reordering points and receive and track shipments. The program also aims to streamline the process of picking, packing and shipping items. 
  • Order Management: Fishbowl Warehouse lets users create sales orders, pick tickets, purchase orders and other important documents within the program. It also expedites the process of receiving products in the warehouse and contains in-depth reports to assist users in analyzing the efficiency of production facilities. 
  • Part Tracking: This function lets users see where parts are located in a warehouse and can track items by factors such as tag numbers, lot, serial and revision. The program can also develop unit-of-measure conversions and adds up all of the costs that are included in the manufacturing process, including labor. Part levels can also be monitored, and reordering points can be developed so that orders are automatically made when levels get below a certain point. 
  • Shipping: Fishbowl Warehouse contains UPS shipping features in its interface. It can also integrate with shipping companies such as USPS and FedEx and offers plugins that aid in order fulfillment. Items can be transferred to different warehouses, finished goods can be sent to customers and inventory can be received through this tool. 
  • Sales and Purchasing: This feature enables users to set up pricing tiers and save quick lists to streamline order fulfillment. It also assists in vendor relationship management, converting price quotes into sales orders, customizing items and creating discounts or variable pricing for certain customer groups. 
read more...

Product Ranking

#8

among all
Distribution Software

#86

among all
Distribution Software

Find out who the leaders are

Analyst Rating Summary

88
80
91
50
96
58
96
50
Show More Show More
Inventory Management
Customer Relationship Management
E-commerce Capabilities
Reports, Dashboards and Business Intelligence
Mobile capabilities
Reports, Dashboards and Business Intelligence
Sales Order Management
Inventory Management
Warehouse and Transportation Management
Purchase Order Management and Procurement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Prophet 21
Fishbowl Warehouse
+ Add Product + Add Product
Accounting And Financial Management Customer Relationship Management E-commerce Capabilities Integrations And Extensibility Inventory Management Mobile Capabilities Purchase Order Management And Procurement Reports, Dashboards And Business Intelligence Sales Order Management Warehouse And Transportation Management 91 96 96 50 98 95 86 96 91 76 50 58 50 67 92 84 86 96 95 92 0 25 50 75 100
92%
0%
8%
15%
0%
85%
100%
0%
0%
60%
0%
40%
100%
0%
0%
0%
0%
100%
33%
0%
67%
67%
0%
33%
100%
0%
0%
94%
0%
6%
100%
0%
0%
89%
0%
11%
90%
0%
10%
90%
0%
10%
100%
0%
0%
100%
0%
0%
94%
0%
6%
94%
0%
6%
69%
13%
18%
94%
0%
6%

User Sentiment Summary

Great User Sentiment 158 reviews
we're gathering data
82%
of users recommend this product

Prophet 21 has a 'great' User Satisfaction Rating of 82% when considering 158 user reviews from 3 recognized software review sites.

we're gathering data
3.9 (82)
n/a
4.4 (24)
n/a
4.3 (52)
n/a

Synopsis of User Ratings and Reviews

Comprehensive Customization: The solution offers extensive customization, according to 84% of users. It’s versatile and can customize many fields and screens.
Usability: According to 89% of users who reviewed this pro, the solution is easy to use. Navigating the system through the function menus is intuitive.
Integration: About 100% of users who mentioned this pro said it provides advanced integration capabilities. Integration with credit card processing and sales tax software enables the business to conduct financial analysis in a hassle-free manner.
Show more
Inventory Management: Fishbowl Warehouse helps businesses track inventory levels, orders, and shipments. It can also be used to generate reports and forecasts.
Order Management: Fishbowl Warehouse can be used to create and manage sales orders, purchase orders, and work orders. It can also be used to track the status of orders and shipments.
Shipping and Receiving: Fishbowl Warehouse can be used to manage the shipping and receiving of goods. It can also be used to track the status of shipments and generate shipping labels.
Reporting: Fishbowl Warehouse can be used to generate a variety of reports, including inventory reports, sales reports, and purchase reports. These reports can be used to track the performance of the business and identify areas where improvements can be made.
Show more
Limited Scalability: While Prophet 21 offers robust features, its scalability may not be sufficient for rapidly growing businesses or those with complex distribution networks.
Steep Learning Curve: The user interface and features of Prophet 21 can be complex and require significant training for users to become proficient.
Customization Challenges: While Prophet 21 offers some customization options, it may not be flexible enough for businesses with unique needs or workflows.
Limited Third-Party Integrations: Compared to other ERP solutions, Prophet 21 may have a smaller selection of pre-built integrations with popular third-party applications.
High Implementation Costs: The cost of implementing Prophet 21, including software licenses, hardware upgrades, and consulting services, can be significant for small and medium-sized businesses.
Show more
Limited Functionality: Fishbowl's features may not be sufficient for companies with complex warehouse operations or those requiring advanced automation.
Customization Challenges: Adapting Fishbowl to specific workflows can be difficult due to limited customization options, potentially requiring workarounds or compromises.
Scalability Concerns: As businesses grow, Fishbowl's performance and ability to handle increasing data volumes may become limitations, potentially necessitating a switch to a more robust system.
Integration Complexity: Integrating Fishbowl with other business software or e-commerce platforms can be challenging, requiring additional configuration or custom development.
User Interface: Some users find Fishbowl's interface outdated and less intuitive compared to modern warehouse management systems, potentially impacting user adoption and efficiency.
Show more

User reviews of Epicor Prophet 21 paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its robust features and functionality, particularly for sales, purchasing, and inventory control. One user describes it as "really easy to navigate and one of the better ERP systems out there." Others appreciate its deep functionalities and flexibility, noting how it can be tailored to specific business needs. One user commented, "The strong and multiple functionalities from P21 allowed us to address all aspects in a 'deep enough' manner." However, some users also raise concerns about Prophet 21's complexity and learning curve. One user found it "impossible to work with and antiquated," while another said it takes "a minute to understand" and requires patience. This complexity can be a significant drawback for smaller businesses or those with limited IT resources. Some users also criticize its scalability, suggesting it might not be suitable for rapidly growing businesses or those with complex distribution networks. Additionally, the limited number of pre-built third-party integrations compared to other ERP solutions can hinder integration with existing business applications. This lack of seamless integration can lead to manual data entry and inefficient workflows. Despite these weaknesses, many users believe Prophet 21's strengths outweigh its weaknesses, especially for mid-sized distribution companies. They particularly value its ease of use compared to competitors like Infor M3, which one user described as "too big for the business." Furthermore, users appreciate the exceptional partnership and responsive customer service offered by Epicor, which helps overcome initial challenges with implementation and customization. Overall, user reviews suggest that Prophet 21 is a powerful and flexible ERP solution, particularly for mid-sized distributors. However, its complexity and limited scalability may pose challenges for smaller businesses or those with rapid growth plans. Considering the trade-offs and carefully evaluating your specific needs is crucial before making a decision.

Show more

Fishbowl Warehouse appears to be a popular choice among businesses seeking a reliable and efficient warehouse management solution. Users frequently highlight its user-friendly interface and comprehensive features as standout qualities. The software's ability to streamline inventory management, order fulfillment, and shipping processes has garnered significant praise, with many users reporting improved operational efficiency and accuracy. Additionally, Fishbowl Warehouse's seamless integration with QuickBooks and other business software has been well-received, as it eliminates the need for manual data entry and ensures data consistency across different systems. This integration capability is particularly valuable for businesses that rely on multiple software platforms to manage their operations. Fishbowl Warehouse seems to be a good fit for businesses of all sizes, but it may be particularly beneficial for small and midsize businesses that require a robust yet affordable warehouse management solution. The software's scalability allows it to grow alongside a business, accommodating increasing inventory volumes and order complexities. Moreover, Fishbowl Warehouse's modular structure enables businesses to select and implement the specific features they need, avoiding unnecessary costs and complexity. The availability of cloud-based and on-premise deployment options further enhances its suitability for diverse business environments and preferences.

Show more

Screenshots

Top Alternatives in Distribution Software


Acumatica Distribution

Aptean ERP

Epicor Eclipse

ERP-One

Fishbowl Warehouse

IFS

Infor CloudSuite Distribution

Inform ERP

JD Edwards EnterpriseOne

NetSuite

Oracle Fusion Cloud

Sage X3

SAP S/4HANA Cloud

SYSPRO

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings