Prophet 21 vs IFS

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Our analysts compared Prophet 21 vs IFS based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.

Prophet 21 Software Tool

Product Basics

Epicor Prophet 21, powered by Microsoft Azure, is a business management system for distributors. It streamlines distribution processes and helps overcome modern distribution industry challenges. It’s designed to grow with your business without making extensive modifications and is available for SaaS or on-premise deployment.

It has numerous capabilities, such as CRM, sales order management, e-commerce, inventory management, product management and wireless warehouse management. Other functionalities include financial management, manufacturing and production management, rentals, VMI, service and maintenance, SCM, business intelligence and analytics and enterprise content management.

Pros

  • Easy to use
  • Scalable
  • Affordable
  • Cloud-based
  • Mobile app

Cons

  • Limited features
  • Not customizable
  • Poor customer support
  • Lacks integrations
  • Security concerns
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IFS offers is a suite of connected workflows such as accounting, warehouse management, distribution, sales and HCM. By integrating a range of front- and back-office workflows, the program aims to alleviate internal snags and streamline operations.

The software contains real-time insights and can be accessed either through the cloud or via on-premise installation. It’s intended for use by medium and large companies. The program is highly integrative and contains various online support and training options for users.

To learn more about their primary ERP offering, visit our IFS Cloud page.
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$200/User, Monthly
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$8,000 Monthly
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Tailored to your specific needs
Small
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Windows
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Android
Chromebook
Windows
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Linux
Android
Chromebook
Cloud
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Mobile
Cloud
On-Premise
Mobile
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Chief Industries
CleaverBrooks
Heaven Hill
Hexagon
Hexpol
KLN
Lou-Rich
Valmost
Vigor Industrial

Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
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Live Online
Videos
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FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Configurability and Scalability:  The system adapts to business requirements and needs using an application programming interface (API). This flexibility allows businesses to build on specialized functionality and increase efficiency and productivity by connecting business processes with the partners, vendors and customers they need. 
  • Flexible Deployment: The user can deploy the system on-premise or in the cloud and can then change the deployment down the road as their business evolves. 
  • Forecasting Capabilities: Advanced demand forecasting predicts how much inventory is needed, contact management tracks customers’ buying patterns and customer buying trend analysis anticipates customer issues. The business analytics module provides various reports through the executive dashboard, accounts receivable dashboard and sales rep dashboard.  
  • Increase Sales: Drive sales with e-commerce capabilities and pull in repeat business by responding to buying trends and providing excellent customer service. Additionally, mobile solutions allow for more sales because a business can serve customers from anywhere. 
  • Improve Margins:  Maximize profits with inventory management, analytics and pricing optimization. The integrated wireless warehouse solution allows you to take control of warehouse tasks. 
  • Drive Employee Productivity:  Build workflows, create mobile portals and leverage learning management systems. It also provides user personalization without having to work with source code. 
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  • Accessibility: IFS solutions can be deployed through different avenues: SaaS, cloud service models, IFS Managed Cloud or on-premise. With cloud deployment, the program can be accessed at any time and any location as long as there is an internet connection available. 
  • Real-Time Data: The program includes real-time data and visualizations. For example, engineering changes, bottlenecks in the production system and any material shortages can be analyzed as they occur. Barcode scanning is also included to track the movement of products and materials throughout the supply chain. 
  • Revenue Boost: By identifying and reducing bottlenecks, forecasting demand and honing the sales process, revenue can be increased. IFS includes a range of features that can maximize revenue through elements such as reduction in spoilage and increased efficiency. 
  • Increase Productivity: IFS helps streamline and automate facets of workflows such as sales, manufacturing and distribution. By reducing the amount of time that employees spend on tasks such as supplier invoicing, which can be automated through this tool, more time is freed up for staff to work on other important tasks. 
  • Legal Compliance: This program helps to ensure company compliance with a range of industry or governmental standards and regulations. For example, IFS Human Capital Management can keep track of and manage employee health and safety measures in accordance with legal requirements. A dedicated maintenance tool is also available to help ensure that the company adheres to rules. 
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  • Customer Relationship Management: It contains multiple tools designed to manage and improve customer relationships. A mobile sales system, contact management, marketing management and lead and opportunity management are all usable for daily CRM tasks. 
  • Finance and Accounting: The system comes equipped with several financial and accounting tools, including a general ledger, accounts payable and receivable, Avalara Tax Connect and XL Connect and vendor rebates. Avalara Tax Connect manages sales tax compliance, and XL Connect allows users to generate reports in Microsoft Excel. 
  • Business Analytics: The Business Analytics feature comes with an executive dashboard, accounts receivable dashboard and a sales rep dashboard. It also has a customer buying trend analysis function that predicts future customer issues. 
  • Supply Chain Management: Manage the entire supply chain with a full range of SCM capabilities. Purchase management, sourcing and procurement, inventory management, advanced material management and warehouse management features are included.  
  • Enterprise Content Management: Manage content throughout its entire lifecycle. Document imaging converts paper documents into digital files. 
  • Contact Management: The CRM module supplies users with next-generation customer contact management. It tracks customers’ buying patterns, prospect and client information while displaying key information on one screen for easy access. 
  • Service and Maintenance: The service and maintenance module comes with tools to deliver an excellent customer experience. Service order management, service dispatch, preventative maintenance and warranty capabilities streamline service and maintenance processes are all available with this system. 
  • eCommerce Website Management: Manage multiple branded websites with the Epicor Commerce Connect feature. 
  • Epicor Virtual Agent: The EVA app allows users to interact with the solution via voice or text commands. 
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  • IFS Financials: IFS includes basic accounting tools such as general ledger, accounts receivable, accounts payable and fixed assets. It also contains business planning functionality that uses customer-defined planning models to enable demand-driven planning. The eInvoice tool automates supplier invoicing and enables electronic invoicing. Consolidation can also be conducted across multiple companies and with multiple reporting currencies. 
  • IFS Human Capital Management: This system allows employees to manage their own data as well as perform tasks such as applying for leave and updating time and expense reports. HR personnel can also manage payroll procedures, maintain health and safety information in accordance with government regulations and develop internal training programs through the tool. Recruitment can be done through the program’s connectivity with third-party applicant tracking systems (ATS). 
  • IFS Engineering: This feature includes the ability for continuously updated data related to factors such as design elements, products and facilities to be accessed throughout an organization. Change management capabilities allow users to view, approve and check changes before going ahead with change orders. The commissioning tool also ensures that facility components are designed, tested, etc. in accordance with operational requirements through the use of punch lists and mechanical completion packages. 
  • IFS Projects: IFS includes project management, risk management, project reporting and project budgeting features. Specific functionality consists of the ability to process project cost transactions, create projects using WBS, develop project schedules and develop forecasts using multiple versions of project estimates, reviews, budgets, etc. Estimate to Complete (ETC) and Estimate at Complete (EAC) principles are supported and spreading rules are available. 
  • IFS Manufacturing: This tool can calculate capacity requirements, conduct Master Scheduling for finished goods, manage the production to order process and enable employees to report production information quickly. Project-based, discrete, repetitive and batch process manufacturing are also supported through the system. Visualization of the production plan is included and enables users to identify bottlenecks and material shortages. 
  • IFS Supply Chain: IFS offers demand forecasting, supply chain planning, inventory replenishment, sales order management, procurement, rental management, warehouse management and shipment management features. The inventory function is connected to the demand forecasting tool and includes different planning strategies such as economic order quantity and service level-driven safety stocks. Item traceability is also supported through barcode functionality, which provides real-time stock information. 
  • IFS Sales & Service: This feature controls the customer lifecycle from the time a lead comes in to the time that a product reaches its final destination. It assists with transportation by allowing users to visualize driving routes. It also supports service quote and contract management. Sales efforts can be streamlined through the sales configurator, which includes a product advisor that uses a series of questions to define requirements and recommend products. 
  • IFS Maintenance: IFS enables users to evaluate potential improvements in equipment performance, communicate with subcontractors through a collaboration portal, develop leaner MRO operations and manage preventive maintenance schedules. It also makes regulatory compliance for vehicle fleets easier and manages tasks such as fault reporting, preparation, execution and final reporting for maintenance-related matters. 
  • IFS Business Enablers: This solution includes role-based portals and personalized access to ensure that employees, customers and suppliers view the most relevant information and that no one has access to privileged information that they should not be able to review. The solution contains real-time data and allows for the connection of internal and external programs through web services. Add-ins and add-ons can be implemented to customize the solution through RESTful oData APIs from IFS. 
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Product Ranking

#8

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Distribution Software

#73

among all
Distribution Software

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Analyst Rating Summary

88
87
91
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96
76
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73
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Inventory Management
Customer Relationship Management
E-commerce Capabilities
Reports, Dashboards and Business Intelligence
Mobile capabilities
Mobile capabilities
Accounting and Financial Management
Inventory Management
Reports, Dashboards and Business Intelligence
Purchase Order Management and Procurement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Prophet 21
IFS
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Accounting And Financial Management Customer Relationship Management E-commerce Capabilities Integrations And Extensibility Inventory Management Mobile Capabilities Purchase Order Management And Procurement Reports, Dashboards And Business Intelligence Sales Order Management Warehouse And Transportation Management 91 96 96 50 98 95 86 96 91 76 97 76 73 72 96 98 91 94 81 83 0 25 50 75 100
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94%
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User Sentiment Summary

Great User Sentiment 158 reviews
Great User Sentiment 121 reviews
82%
of users recommend this product

Prophet 21 has a 'great' User Satisfaction Rating of 82% when considering 158 user reviews from 3 recognized software review sites.

80%
of users recommend this product

IFS has a 'great' User Satisfaction Rating of 80% when considering 121 user reviews from 4 recognized software review sites.

3.9 (82)
3.6 (20)
4.4 (24)
n/a
n/a
3.7 (22)
n/a
4.2 (65)
4.3 (52)
4.1 (14)

Awards

No awards.

SelectHub research analysts have evaluated IFS and concluded it earns best-in-class honors for Mobile capabilities.

Mobile capabilities Award

Synopsis of User Ratings and Reviews

Comprehensive Customization: The solution offers extensive customization, according to 84% of users. It’s versatile and can customize many fields and screens.
Usability: According to 89% of users who reviewed this pro, the solution is easy to use. Navigating the system through the function menus is intuitive.
Integration: About 100% of users who mentioned this pro said it provides advanced integration capabilities. Integration with credit card processing and sales tax software enables the business to conduct financial analysis in a hassle-free manner.
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Intuitive interface: Users consistently praise IFS for its user-friendly design and easy-to-navigate interface, which reduces training time and improves adoption rates.
Flexibility and customization: The system's modular architecture allows for a high degree of customization, enabling businesses to tailor it to their unique processes and requirements without extensive coding.
Strong industry focus: IFS is particularly well-suited for industries such as aerospace, manufacturing, and energy, offering deep functionality and expertise in these areas.
Mobile accessibility: Users can access the system from any device, including smartphones and tablets, enabling them to stay connected and productive while on the go.
Robust project management: IFS provides comprehensive project management capabilities, from planning and scheduling to resource allocation and cost tracking, helping businesses deliver projects on time and within budget.
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Limited Scalability: While Prophet 21 offers robust features, its scalability may not be sufficient for rapidly growing businesses or those with complex distribution networks.
Steep Learning Curve: The user interface and features of Prophet 21 can be complex and require significant training for users to become proficient.
Customization Challenges: While Prophet 21 offers some customization options, it may not be flexible enough for businesses with unique needs or workflows.
Limited Third-Party Integrations: Compared to other ERP solutions, Prophet 21 may have a smaller selection of pre-built integrations with popular third-party applications.
High Implementation Costs: The cost of implementing Prophet 21, including software licenses, hardware upgrades, and consulting services, can be significant for small and medium-sized businesses.
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High upfront investment: IFS can require a significant initial investment for implementation and customization, potentially exceeding budgets for smaller businesses.
Steep learning curve: The system's complexity can lead to a steeper learning curve for users, requiring extensive training and support to achieve full proficiency.
Limited out-of-the-box functionality: While configurable, IFS may not offer pre-built features for specific industry needs, necessitating additional development or workarounds.
Integration complexities: Integrating IFS with existing systems can be challenging, requiring specialized expertise and potentially leading to data silos.
Performance bottlenecks: Large or complex implementations may experience performance issues, requiring careful optimization and infrastructure considerations.
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User reviews of Epicor Prophet 21 paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its robust features and functionality, particularly for sales, purchasing, and inventory control. One user describes it as "really easy to navigate and one of the better ERP systems out there." Others appreciate its deep functionalities and flexibility, noting how it can be tailored to specific business needs. One user commented, "The strong and multiple functionalities from P21 allowed us to address all aspects in a 'deep enough' manner." However, some users also raise concerns about Prophet 21's complexity and learning curve. One user found it "impossible to work with and antiquated," while another said it takes "a minute to understand" and requires patience. This complexity can be a significant drawback for smaller businesses or those with limited IT resources. Some users also criticize its scalability, suggesting it might not be suitable for rapidly growing businesses or those with complex distribution networks. Additionally, the limited number of pre-built third-party integrations compared to other ERP solutions can hinder integration with existing business applications. This lack of seamless integration can lead to manual data entry and inefficient workflows. Despite these weaknesses, many users believe Prophet 21's strengths outweigh its weaknesses, especially for mid-sized distribution companies. They particularly value its ease of use compared to competitors like Infor M3, which one user described as "too big for the business." Furthermore, users appreciate the exceptional partnership and responsive customer service offered by Epicor, which helps overcome initial challenges with implementation and customization. Overall, user reviews suggest that Prophet 21 is a powerful and flexible ERP solution, particularly for mid-sized distributors. However, its complexity and limited scalability may pose challenges for smaller businesses or those with rapid growth plans. Considering the trade-offs and carefully evaluating your specific needs is crucial before making a decision.

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User reviews for IFS paint a picture of a powerful and flexible ERP system, but one that demands investment and expertise. Fans praise its intuitive interface and industry-specific depth, especially in sectors like aerospace and manufacturing. "The power of IFS is amazing and overwhelming," one user gushes, noting its ability to handle 95% of their business processes. The modular architecture allows for significant customization, a major draw for many. "It can be tailored to fit almost any business environment," says another reviewer, contrasting it with the "rigid" feel of competing products like SAP. However, IFS isn't for everyone. The initial investment and customization needs can be daunting, particularly for smaller companies. "The cost can be high," admits a user, comparing it to the "more affordable" options like Microsoft Dynamics 365. Additionally, the complexity can lead to a steep learning curve. "It's not as user-friendly as NetSuite," says another reviewer, highlighting the need for extensive training. Integration challenges and potential performance bottlenecks are also mentioned as drawbacks. Ultimately, IFS seems best suited for companies with specific industry needs and the resources to invest in its extensive capabilities. "If you're looking for a deep dive into your industry, IFS is amazing," one user concludes. "But if you need something quick and easy, there are other options."

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