Prophet 21 vs JD Edwards EnterpriseOne

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Our analysts compared Prophet 21 vs JD Edwards EnterpriseOne based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.

Prophet 21 Software Tool
JD Edwards EnterpriseOne Software Tool

Product Basics

Epicor Prophet 21, powered by Microsoft Azure, is a business management system for distributors. It streamlines distribution processes and helps overcome modern distribution industry challenges. It’s designed to grow with your business without making extensive modifications and is available for SaaS or on-premise deployment.

It has numerous capabilities, such as CRM, sales order management, e-commerce, inventory management, product management and wireless warehouse management. Other functionalities include financial management, manufacturing and production management, rentals, VMI, service and maintenance, SCM, business intelligence and analytics and enterprise content management.

Pros

  • Easy to use
  • Scalable
  • Affordable
  • Cloud-based
  • Mobile app

Cons

  • Limited features
  • Not customizable
  • Poor customer support
  • Lacks integrations
  • Security concerns
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JD Edwards EnterpriseOne is a comprehensive enterprise resource planning (ERP) software solution designed to automate and streamline various business processes across multiple industries. It offers a wide range of features including financial management, supply chain management, customer relationship management, and human capital management. EnterpriseOne is particularly well-suited for medium to large businesses with complex operations and diverse needs. Its modular architecture allows companies to implement only the modules they need and scale the solution as their business grows. Some of the key benefits of using EnterpriseOne include improved operational efficiency, reduced costs, increased visibility into business performance, and enhanced decision-making. Popular features include its intuitive user interface, robust reporting capabilities, and tight integration with other business applications. User reviews generally praise EnterpriseOne's comprehensive functionality, flexibility, and scalability. However, some users have reported occasional performance issues and a relatively steep learning curve. Pricing for EnterpriseOne varies depending on the specific modules and features required. Typically, it is sold on a per-user basis with annual subscription fees.

Pros
  • Comprehensive functionality
  • Flexible and scalable
  • Improved operational efficiency
  • Reduced costs
  • Enhanced decision-making
Cons
  • Occasional performance issues
  • Steep learning curve
  • High cost
  • Limited cloud support
  • Complex implementation
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$200/User, Monthly
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$1,000/User, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Configurability and Scalability:  The system adapts to business requirements and needs using an application programming interface (API). This flexibility allows businesses to build on specialized functionality and increase efficiency and productivity by connecting business processes with the partners, vendors and customers they need. 
  • Flexible Deployment: The user can deploy the system on-premise or in the cloud and can then change the deployment down the road as their business evolves. 
  • Forecasting Capabilities: Advanced demand forecasting predicts how much inventory is needed, contact management tracks customers’ buying patterns and customer buying trend analysis anticipates customer issues. The business analytics module provides various reports through the executive dashboard, accounts receivable dashboard and sales rep dashboard.  
  • Increase Sales: Drive sales with e-commerce capabilities and pull in repeat business by responding to buying trends and providing excellent customer service. Additionally, mobile solutions allow for more sales because a business can serve customers from anywhere. 
  • Improve Margins:  Maximize profits with inventory management, analytics and pricing optimization. The integrated wireless warehouse solution allows you to take control of warehouse tasks. 
  • Drive Employee Productivity:  Build workflows, create mobile portals and leverage learning management systems. It also provides user personalization without having to work with source code. 
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  • Access a User-Friendly Architecture: Utilize built-in modules for reporting tools, database systems and other third-party and web server applications. This connectivity makes the integration of business processes faster and easier. 
  • Adjust Adaptability: Build sophisticated analytical reports by customizing transactional data into charts, graphs, lists and tables. Simplify statistical insight gatherings, and adapt to different languages, currencies and technological standards. 
  • Build Smooth Interoperability: Leverage existing hardware, databases and software investments for smooth legacy and third-party product integrations. 
  • Offer Multiple Deployment Options: Runs as either a cloud-based solution or an on-premise installation. These deployment options allow customers to select which option will be most accessible for their particular business. 
  • Provide Transparency: Gain visibility across the entire organization with its integrated applications suite. This visibility encourages a centralized approach to operations. Clients can check on product or material statuses as they move from procurement and manufacturing to distribution. They can also accurately see and resolve production bottlenecks. 
  • Enhanced Efficiency: Oracle JD Edwards EnterpriseOne helps businesses streamline their operations, resulting in increased efficiency. By automating various processes, it reduces manual work, accelerates decision-making, and enhances overall productivity.
  • Scalability: One of the significant advantages of JD Edwards EnterpriseOne is its scalability. It grows alongside your business, adapting to the changing needs of medium to large enterprises. This scalability ensures that the software remains valuable as the organization expands.
  • Multi-Country and Multi-Language Support: For businesses with a global presence, JD Edwards EnterpriseOne offers support for multiple countries and languages. This feature is invaluable for organizations operating in diverse regions and catering to a multilingual workforce.
  • Real-Time Data Access: The software provides real-time access to critical data, enabling informed decision-making. Users can rely on up-to-the-minute information to respond quickly to market changes, emerging trends, and unforeseen challenges.
  • Comprehensive Solution: JD Edwards EnterpriseOne is a comprehensive ERP solution that covers a wide range of business functions. It consolidates financial management, supply chain management, and human resources, reducing the need for multiple, disconnected systems.
  • Data-Driven Insights: Businesses benefit from data-driven insights. The software offers sophisticated reporting and analytics capabilities, helping organizations make informed decisions, identify opportunities, and address issues promptly.
  • Global Compliance: Compliance with local and international regulations is essential for businesses. JD Edwards EnterpriseOne assists in maintaining compliance by providing tools to monitor and manage regulatory requirements across different regions.
  • Mobility: In an increasingly mobile business world, the software offers mobile applications, allowing users to access critical data and perform tasks from anywhere. This enhances the flexibility and responsiveness of the workforce.
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  • Customer Relationship Management: It contains multiple tools designed to manage and improve customer relationships. A mobile sales system, contact management, marketing management and lead and opportunity management are all usable for daily CRM tasks. 
  • Finance and Accounting: The system comes equipped with several financial and accounting tools, including a general ledger, accounts payable and receivable, Avalara Tax Connect and XL Connect and vendor rebates. Avalara Tax Connect manages sales tax compliance, and XL Connect allows users to generate reports in Microsoft Excel. 
  • Business Analytics: The Business Analytics feature comes with an executive dashboard, accounts receivable dashboard and a sales rep dashboard. It also has a customer buying trend analysis function that predicts future customer issues. 
  • Supply Chain Management: Manage the entire supply chain with a full range of SCM capabilities. Purchase management, sourcing and procurement, inventory management, advanced material management and warehouse management features are included.  
  • Enterprise Content Management: Manage content throughout its entire lifecycle. Document imaging converts paper documents into digital files. 
  • Contact Management: The CRM module supplies users with next-generation customer contact management. It tracks customers’ buying patterns, prospect and client information while displaying key information on one screen for easy access. 
  • Service and Maintenance: The service and maintenance module comes with tools to deliver an excellent customer experience. Service order management, service dispatch, preventative maintenance and warranty capabilities streamline service and maintenance processes are all available with this system. 
  • eCommerce Website Management: Manage multiple branded websites with the Epicor Commerce Connect feature. 
  • Epicor Virtual Agent: The EVA app allows users to interact with the solution via voice or text commands. 
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  • Asset Lifecycle Management
    • Condition-Based Maintenance: Detect machinery errors ahead of time and conduct maintenance as necessary. Boosts asset utilization, prolongs equipment lifecycles and eliminates maintenance fees. 
    • Rental Management: Govern all rental stages, such as contract creation, receiving and servicing returned tools. 
    • Capital Asset Management: Utilize full financial and operational performance transparency to optimize asset ROIs. Increases asset performance and diminishes maintenance expenses. 
    • Equipment Cost Analysis: Assess and compare timely machinery costs to manage maintenance and operating expenses. 
    • Resource Assignments: Utilize an integrated workbench to allocate maintenance duties, superintend workflows and rate how the assigned crew performs to schedule. 
  • Financial Management
    • Accounts Receivable: Facilitate and expedite the receipt applying process to gain real-time accounts receivable data. 
    • Accounts Payable: Employ integrations and flexible techniques to streamline accounts payable practices. 
    • Expense Management: Input time and expenses in a centralized hub, reducing short-term diverse spreadsheets and platforms. 
    • General Ledger: Merge entire business financial data for effective consolidation and reporting needs. 
    • Advanced Cost Accounting: Assess profitability via a fusion of orthodox managerial bookkeeping and activity-based calculations. This combination offers critical financial information that standard accounting protocols can't perform. 
  • Human Capital Management
    • Payroll: Execute straightforward payroll ciphering and decrease processing time with automatic payroll requirements like wage attachment laws. 
    • Time and Labor: Utilize real-time employee time chronicling to generate daily billings and project expenses. 
    • Human Resources Management: Enhance HR operation accuracy from workforce planning and employee development to benefits administration. 
    • Self-Service Human Resources: Perform productive routine employee management and assist workers in improving their performance and skills. 
  • Project Management
    • Advanced Contract Billing: Initiate cash flow improvements by enhancing and supervising billing workflows. Administer commercial and government contracts to meet several contract conditions. 
    • In-Memory Project Portfolio Advisor: Obtain real-time revenue and billing project information transparency to carry across whole project lifecycles. 
    • Contract and Service Billing: Create accurate invoices while aligning with business goals for more resilience to comply with multiple billing contracts and services. 
    • Advanced Job Forecasting: Craft algorithms, calculation procedures and estimates to cipher forecasted final amounts for particular jobs with precision. 
    • Project Costing: Receive a real-time snapshot of project fees and billing with a filtered view that exhibits original budget totals, current expenses, final cost projects and more. 
read more...

Product Ranking

#8

among all
Distribution Software

#51

among all
Distribution Software

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Analyst Rating Summary

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91
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50
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Inventory Management
Customer Relationship Management
E-commerce Capabilities
Reports, Dashboards and Business Intelligence
Mobile capabilities
Accounting and Financial Management
Inventory Management
Purchase Order Management and Procurement
Warehouse and Transportation Management
Sales Order Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Prophet 21
JD Edwards EnterpriseOne
+ Add Product + Add Product
Accounting And Financial Management Customer Relationship Management E-commerce Capabilities Integrations And Extensibility Inventory Management Mobile Capabilities Purchase Order Management And Procurement Reports, Dashboards And Business Intelligence Sales Order Management Warehouse And Transportation Management 91 96 96 50 98 95 86 96 91 76 99 86 50 56 99 76 97 90 91 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 158 reviews
Good User Sentiment 316 reviews
82%
of users recommend this product

Prophet 21 has a 'great' User Satisfaction Rating of 82% when considering 158 user reviews from 3 recognized software review sites.

79%
of users recommend this product

JD Edwards EnterpriseOne has a 'good' User Satisfaction Rating of 79% when considering 316 user reviews from 4 recognized software review sites.

3.9 (82)
3.6 (69)
4.4 (24)
4.2 (124)
n/a
4.6 (25)
4.3 (52)
3.7 (98)

Synopsis of User Ratings and Reviews

Comprehensive Customization: The solution offers extensive customization, according to 84% of users. It’s versatile and can customize many fields and screens.
Usability: According to 89% of users who reviewed this pro, the solution is easy to use. Navigating the system through the function menus is intuitive.
Integration: About 100% of users who mentioned this pro said it provides advanced integration capabilities. Integration with credit card processing and sales tax software enables the business to conduct financial analysis in a hassle-free manner.
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Scalability and Flexibility: Adapts to changing business needs and scales to accommodate growth.
Improved Efficiency and Productivity: Streamlines workflows and automates tasks for increased efficiency and employee productivity.
Enhanced Visibility and Control: Provides real-time insights and comprehensive reporting for better decision-making.
Reduced Costs: Optimizes resource utilization and reduces operational expenses.
Improved Collaboration: Facilitates seamless information sharing and teamwork through integrated communication tools.
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Limited Scalability: While Prophet 21 offers robust features, its scalability may not be sufficient for rapidly growing businesses or those with complex distribution networks.
Steep Learning Curve: The user interface and features of Prophet 21 can be complex and require significant training for users to become proficient.
Customization Challenges: While Prophet 21 offers some customization options, it may not be flexible enough for businesses with unique needs or workflows.
Limited Third-Party Integrations: Compared to other ERP solutions, Prophet 21 may have a smaller selection of pre-built integrations with popular third-party applications.
High Implementation Costs: The cost of implementing Prophet 21, including software licenses, hardware upgrades, and consulting services, can be significant for small and medium-sized businesses.
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High Implementation Costs: Initial setup requires significant investment in software licenses, hardware, consulting, and training.
Complex Interface: Navigating the system can be challenging and require extensive training, causing frustration for new users.
Limited Customization Options: While customizable, it may not fully meet the specific needs of certain businesses, potentially requiring additional development.
Integration Challenges: Integrating JD Edwards EnterpriseOne with other systems can be complex and time-consuming.
Limited Mobile Functionality: Mobile app functionality may be limited compared to other ERP solutions, hindering mobile workforce productivity.
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User reviews of Epicor Prophet 21 paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its robust features and functionality, particularly for sales, purchasing, and inventory control. One user describes it as "really easy to navigate and one of the better ERP systems out there." Others appreciate its deep functionalities and flexibility, noting how it can be tailored to specific business needs. One user commented, "The strong and multiple functionalities from P21 allowed us to address all aspects in a 'deep enough' manner." However, some users also raise concerns about Prophet 21's complexity and learning curve. One user found it "impossible to work with and antiquated," while another said it takes "a minute to understand" and requires patience. This complexity can be a significant drawback for smaller businesses or those with limited IT resources. Some users also criticize its scalability, suggesting it might not be suitable for rapidly growing businesses or those with complex distribution networks. Additionally, the limited number of pre-built third-party integrations compared to other ERP solutions can hinder integration with existing business applications. This lack of seamless integration can lead to manual data entry and inefficient workflows. Despite these weaknesses, many users believe Prophet 21's strengths outweigh its weaknesses, especially for mid-sized distribution companies. They particularly value its ease of use compared to competitors like Infor M3, which one user described as "too big for the business." Furthermore, users appreciate the exceptional partnership and responsive customer service offered by Epicor, which helps overcome initial challenges with implementation and customization. Overall, user reviews suggest that Prophet 21 is a powerful and flexible ERP solution, particularly for mid-sized distributors. However, its complexity and limited scalability may pose challenges for smaller businesses or those with rapid growth plans. Considering the trade-offs and carefully evaluating your specific needs is crucial before making a decision.

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User reviews of JD Edwards EnterpriseOne offer a mixed bag of perspectives, highlighting both its strengths and weaknesses. While praised for its scalability, flexibility, and ability to improve efficiency and visibility, it is also criticized for its high implementation costs, complex interface, and limited mobile functionality. One user described JD Edwards EnterpriseOne as a "powerful platform that can be tailored to meet the specific needs of any business," appreciating its ability to "streamline workflows and automate tasks, resulting in significant productivity gains." However, another user commented that "the initial setup costs can be quite high," and that "the learning curve can be steep for new users." Comparisons to other ERP solutions are inevitable. One user noted that "while JD Edwards EnterpriseOne may not be as feature-rich as some of its competitors, like SAP or Oracle, it offers a more user-friendly interface and is much easier to customize." Another user pointed out that "JD Edwards EnterpriseOne has a strong track record of success in specific industries, such as manufacturing and distribution," which is a differentiating factor for those businesses. Ultimately, the user experience with JD Edwards EnterpriseOne seems to depend on individual needs and priorities. Those who value adaptability, efficiency, and industry-specific solutions may find it a valuable investment, while those on a tight budget or with limited technical resources may find it less appealing.

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