Prophet 21 vs Oracle Fusion Cloud

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Our analysts compared Prophet 21 vs Oracle Fusion Cloud based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.

Prophet 21 Software Tool

Product Basics

Epicor Prophet 21, powered by Microsoft Azure, is a business management system for distributors. It streamlines distribution processes and helps overcome modern distribution industry challenges. It’s designed to grow with your business without making extensive modifications and is available for SaaS or on-premise deployment.

It has numerous capabilities, such as CRM, sales order management, e-commerce, inventory management, product management and wireless warehouse management. Other functionalities include financial management, manufacturing and production management, rentals, VMI, service and maintenance, SCM, business intelligence and analytics and enterprise content management.

Pros

  • Easy to use
  • Scalable
  • Affordable
  • Cloud-based
  • Mobile app

Cons

  • Limited features
  • Not customizable
  • Poor customer support
  • Lacks integrations
  • Security concerns
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If you’re juggling complex operations across finance, customer service, and HR, you need a powerful ERP solution to keep things on track. Oracle Fusion Cloud delivers just that. This all-in-one cloud suite uses smart AI to handle essential functions like ERP, EPM, SCM, HCM and CX. It’s a great choice for medium to large businesses looking to improve their operational efficiency, make data-driven decisions and grow in a competitive market.

It’s built on Oracle Cloud Infrastructure, providing essential services like authentication, authorization, events and monitoring. The applications are flexible and easy to customize, making it simple for businesses to adapt to changes on the fly.

Users love how seamlessly Oracle Fusion Applications work with other Oracle products. It syncs real-time data effortlessly, making reporting a breeze. Plus, the wide range of features and customization options is a big bonus!

However, some users find the setup process a bit tricky. It can take some time and resources to get everything just right. You can choose to deploy it in various ways: private, public, hybrid or even on a private cloud managed by Oracle Cloud Services.

Pricing depends on the modules and features you choose. Subscriptions typically start at $625 per user per month, with a minimum purchase of 10 users. It's good to review the base costs and any additional expenses that may come with using Oracle Fusion Cloud services.

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$200/User, Monthly
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$2,000 Monthly
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Configurability and Scalability:  The system adapts to business requirements and needs using an application programming interface (API). This flexibility allows businesses to build on specialized functionality and increase efficiency and productivity by connecting business processes with the partners, vendors and customers they need. 
  • Flexible Deployment: The user can deploy the system on-premise or in the cloud and can then change the deployment down the road as their business evolves. 
  • Forecasting Capabilities: Advanced demand forecasting predicts how much inventory is needed, contact management tracks customers’ buying patterns and customer buying trend analysis anticipates customer issues. The business analytics module provides various reports through the executive dashboard, accounts receivable dashboard and sales rep dashboard.  
  • Increase Sales: Drive sales with e-commerce capabilities and pull in repeat business by responding to buying trends and providing excellent customer service. Additionally, mobile solutions allow for more sales because a business can serve customers from anywhere. 
  • Improve Margins:  Maximize profits with inventory management, analytics and pricing optimization. The integrated wireless warehouse solution allows you to take control of warehouse tasks. 
  • Drive Employee Productivity:  Build workflows, create mobile portals and leverage learning management systems. It also provides user personalization without having to work with source code. 
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  • Get Customer Insights: Centralize account management and utilize a customer self-service portal with Oracle Fusion Cloud. Streamline lead management and make informed decisions using real-time analytics, all supported by a perfect score of 100 from our analysts.
  • Leverage AI: Use AI and machine learning to enhance planning and automate workflows. Features like generative AI help with content creation, while adaptive intelligence detects anomalies, boosting overall operational efficiency.
  • Improve Operational Efficiency: Accelerate reporting, close books faster and manage compliance effectively. With 86% of functional requirements met out-of-the-box, you can integrate legacy systems with cloud-based AI to minimize customization and maximize efficiency.
  • Increase Reporting Productivity: Automate reporting processes to save time and allow employees to focus on essential tasks like sourcing and supplier development. The system’s robust reporting capabilities scored a perfect 100 in our analyst rating.
  • Find Insights Easily: Use self-service analytics to easily discover insights without complex calculations, turning real-time data into clear, actionable visuals.
  • Simplify Business Processes: Streamline operations across customer experience, HR and ERP with IoT support to identify new opportunities. The system also boasts a perfect 100 rating from our analyst data for its human resource management capabilities.
  • Cut Costs: Reduce intermediary costs and speed up transactions with prebuilt blockchain applications, enhancing transparency and traceability in your business operations.
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  • Customer Relationship Management: It contains multiple tools designed to manage and improve customer relationships. A mobile sales system, contact management, marketing management and lead and opportunity management are all usable for daily CRM tasks. 
  • Finance and Accounting: The system comes equipped with several financial and accounting tools, including a general ledger, accounts payable and receivable, Avalara Tax Connect and XL Connect and vendor rebates. Avalara Tax Connect manages sales tax compliance, and XL Connect allows users to generate reports in Microsoft Excel. 
  • Business Analytics: The Business Analytics feature comes with an executive dashboard, accounts receivable dashboard and a sales rep dashboard. It also has a customer buying trend analysis function that predicts future customer issues. 
  • Supply Chain Management: Manage the entire supply chain with a full range of SCM capabilities. Purchase management, sourcing and procurement, inventory management, advanced material management and warehouse management features are included.  
  • Enterprise Content Management: Manage content throughout its entire lifecycle. Document imaging converts paper documents into digital files. 
  • Contact Management: The CRM module supplies users with next-generation customer contact management. It tracks customers’ buying patterns, prospect and client information while displaying key information on one screen for easy access. 
  • Service and Maintenance: The service and maintenance module comes with tools to deliver an excellent customer experience. Service order management, service dispatch, preventative maintenance and warranty capabilities streamline service and maintenance processes are all available with this system. 
  • eCommerce Website Management: Manage multiple branded websites with the Epicor Commerce Connect feature. 
  • Epicor Virtual Agent: The EVA app allows users to interact with the solution via voice or text commands. 
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  • Financial: It simplifies your closing process with built-in standardization and automation. Use dashboards to track progress, automate account reconciliations, and enhance control and auditability. With a single source of financial data, you can speed up issue resolution and ensure compliance. Strong analytics and reporting tools also make decision-making and external reporting easier for you.
  • Project Management: Connect the right resources to your projects for better team alignment. Use drag-and-drop Gantt charts to manage workloads and gain visibility across multiple projects. Plus, streamline your tasks with a conversational interface for greater efficiency. Our analysts give its project management capabilities a perfect score of 100.
  • Procurement: Automate your source-to-pay process using machine learning to select the best suppliers and manage risks. Simplify your purchasing with analytics and supplier tools, all while keeping costs in check. With integration into Oracle Cloud ERP, you can enjoy a seamless user experience and leverage AI to strengthen your supplier relationships.
  • Risk Management: It enhances your security with continuous monitoring and self-service access management. The platform helps you detect Separation of Duties (SoD) violations early, simplifies financial audits, and digitizes internal controls for easier compliance tracking. With a centralized risk and control matrix, you can promote collaboration and transparency across your organization.
  • Enterprise Performance Management: Streamline your sign-off tracking, customize formats and set alerts for managing exceptions. Handle large transaction volumes quickly while ensuring secure document storage for compliance. Plus, you can easily integrate with other Oracle Cloud EPM apps for a complete financial close solution.
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Product Ranking

#8

among all
Distribution Software

#31

among all
Distribution Software

Find out who the leaders are

Analyst Rating Summary

88
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96
60
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Inventory Management
Customer Relationship Management
E-commerce Capabilities
Reports, Dashboards and Business Intelligence
Mobile capabilities
Accounting and Financial Management
Purchase Order Management and Procurement
Reports, Dashboards and Business Intelligence
Sales Order Management
Inventory Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Prophet 21
Oracle Fusion Cloud
+ Add Product + Add Product
Accounting And Financial Management Customer Relationship Management E-commerce Capabilities Integrations And Extensibility Inventory Management Mobile Capabilities Purchase Order Management And Procurement Reports, Dashboards And Business Intelligence Sales Order Management Warehouse And Transportation Management 91 96 96 50 98 95 86 96 91 76 100 97 60 67 98 82 100 99 99 97 0 25 50 75 100
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89%
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User Sentiment Summary

Great User Sentiment 158 reviews
Great User Sentiment 1188 reviews
82%
of users recommend this product

Prophet 21 has a 'great' User Satisfaction Rating of 82% when considering 158 user reviews from 3 recognized software review sites.

85%
of users recommend this product

Oracle Fusion Cloud has a 'great' User Satisfaction Rating of 85% when considering 1188 user reviews from 4 recognized software review sites.

3.9 (82)
3.8 (143)
4.4 (24)
n/a
n/a
4.3 (60)
n/a
4.5 (176)
4.3 (52)
4.3 (809)

Awards

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SelectHub research analysts have evaluated Oracle Fusion Cloud and concluded it deserves the award for the Best Overall Distribution Software available today and earns best-in-class honors for Accounting and Financial Management, Purchase Order Management and Procurement, Reports, Dashboards and Business Intelligence and Sales Order Management.

Analysts' Pick Award
Accounting and Financial Management Award
Purchase Order Management and Procurement Award
Reports, Dashboards and Business Intelligence Award
Sales Order Management Award

Synopsis of User Ratings and Reviews

Comprehensive Customization: The solution offers extensive customization, according to 84% of users. It’s versatile and can customize many fields and screens.
Usability: According to 89% of users who reviewed this pro, the solution is easy to use. Navigating the system through the function menus is intuitive.
Integration: About 100% of users who mentioned this pro said it provides advanced integration capabilities. Integration with credit card processing and sales tax software enables the business to conduct financial analysis in a hassle-free manner.
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Integration and Usability: Users appreciate how the platform smoothly integrates with other Oracle products, boosting productivity and teamwork across departments.
Advanced Features: The use of AI and machine learning that supports decision-making and task automation are seen as a big advantage.
Continuous Improvement: Many users mention that the software keeps getting better with regular updates that improve features and user experience.
Robust Analytics: The platform provides strong analytics, helping with better financial management and offering useful operational insights.
User-Friendly Interface: Users like the simple, easy-to-navigate dashboards, which make troubleshooting easier and streamline workflows for a better user experience.
Strong Security Features: It has solid security measures and compliance certifications, keeping sensitive data safe and meeting regulatory standards.
Real-Time Insights: The platform provides real-time analytics and reporting for quicker data-based decisions.
Improved Accessibility: As a cloud-based platform, it allows users to access important data from anywhere, anytime, offering flexibility and quick responses.
Automated Processes: Automation simplifies routine tasks like account reconciliations and expense claims, reducing manual work, minimizing errors and improving efficiency.
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Limited Scalability: While Prophet 21 offers robust features, its scalability may not be sufficient for rapidly growing businesses or those with complex distribution networks.
Steep Learning Curve: The user interface and features of Prophet 21 can be complex and require significant training for users to become proficient.
Customization Challenges: While Prophet 21 offers some customization options, it may not be flexible enough for businesses with unique needs or workflows.
Limited Third-Party Integrations: Compared to other ERP solutions, Prophet 21 may have a smaller selection of pre-built integrations with popular third-party applications.
High Implementation Costs: The cost of implementing Prophet 21, including software licenses, hardware upgrades, and consulting services, can be significant for small and medium-sized businesses.
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Complex Implementation: Users mention that the implementation process is complex and lengthy, which can be overwhelming and time-consuming, especially for smaller organizations.
High Cost: Some users consider the pricing structure to be high, particularly for small and medium-sized businesses, which may limit accessibility.
Training Needs: Users note that a lack of training resources can hinder effective use, leading to a steep learning curve for new users.
Limited Regional Features: Users point out that some features may not be available in all regions, limiting functionality for global organizations.
Data Migration Challenges: Moving data from older systems to Oracle Fusion Cloud can be complex and may lead to data integrity issues.
Vendor Dependence: Some users are concerned about becoming too reliant on Oracle for updates and support, which can limit flexibility in managing their IT systems.
Customization Challenges: While customization options exist, users report that extensive changes can complicate upgrades and maintenance, potentially increasing costs and implementation time.
Limited User Support: Users have expressed concerns about the availability and responsiveness of support, which can delay the resolution of issues.
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User reviews of Epicor Prophet 21 paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its robust features and functionality, particularly for sales, purchasing, and inventory control. One user describes it as "really easy to navigate and one of the better ERP systems out there." Others appreciate its deep functionalities and flexibility, noting how it can be tailored to specific business needs. One user commented, "The strong and multiple functionalities from P21 allowed us to address all aspects in a 'deep enough' manner." However, some users also raise concerns about Prophet 21's complexity and learning curve. One user found it "impossible to work with and antiquated," while another said it takes "a minute to understand" and requires patience. This complexity can be a significant drawback for smaller businesses or those with limited IT resources. Some users also criticize its scalability, suggesting it might not be suitable for rapidly growing businesses or those with complex distribution networks. Additionally, the limited number of pre-built third-party integrations compared to other ERP solutions can hinder integration with existing business applications. This lack of seamless integration can lead to manual data entry and inefficient workflows. Despite these weaknesses, many users believe Prophet 21's strengths outweigh its weaknesses, especially for mid-sized distribution companies. They particularly value its ease of use compared to competitors like Infor M3, which one user described as "too big for the business." Furthermore, users appreciate the exceptional partnership and responsive customer service offered by Epicor, which helps overcome initial challenges with implementation and customization. Overall, user reviews suggest that Prophet 21 is a powerful and flexible ERP solution, particularly for mid-sized distributors. However, its complexity and limited scalability may pose challenges for smaller businesses or those with rapid growth plans. Considering the trade-offs and carefully evaluating your specific needs is crucial before making a decision.

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Oracle Fusion Cloud scores 86, placing it second in our analysis on our ERP software leaderboard. Our researchers ranked various features, including asset, customer relationship and human resources management. The product tour modules gave me a good overview of the different features. Watching the webinar videos and reviewing the product documentation provided more clarity on how it works.Many users like the clean user interface and dashboards. I noticed this while going through the training materials. However, new users might find the learning curve a bit steep, but there are plenty of resources available to help.I know the tours don’t cover every use case, so a free demo could be helpful. Many success stories highlight that setting up the software is quick and easy, often without needing support to get started.I appreciate the effort they’ve put into creating resources over the years and continually improving the product. This gives me confidence that investing in their complete suite of enterprise solutions is worth it and relevant to current market changes.Some users mentioned that the implementation can be complex, which might overwhelm small teams with tight budgets. Additionally, some feel the pricing structure is on the higher side.Overall, Oracle Fusion Cloud is an enterprise application with key modules for ERP, EPM, SCM, HCM, and CX. Users value its scalability, flexibility and integration capabilities. However, some say that the platform can be complex and has a learning curve. Compared to similar products, Oracle Fusion Cloud is an excellent choice for businesses seeking a comprehensive cloud solution.

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Top Alternatives in Distribution Software


Acumatica Distribution

Aptean ERP

Epicor Eclipse

ERP-One

Fishbowl Warehouse

IFS

Infor CloudSuite Distribution

Inform ERP

JD Edwards EnterpriseOne

NetSuite

Oracle Fusion Cloud

Sage X3

SAP S/4HANA Cloud

SYSPRO

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