eMaint vs NEXGEN Asset Management

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Our analysts compared eMaint vs NEXGEN Asset Management based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

eMaint is a computerized maintenance management system (CMMS) that helps streamline maintenance operations, optimize asset performance and boost productivity. 

Features like asset management, inventory control and condition monitoring empower businesses to achieve enhanced asset visibility and operational efficiency.

User reviews consistently highlight the system’s user-friendly interface, powerful work order management capabilities and responsive customer support. 

However, some users also express a desire for greater reporting customization and an enhanced mobile app experience.

Its flexible pricing options, including tiered plans and customized quotes, ensure accessibility for businesses of all sizes and budgets.

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NexGen enables asset-intensive industries such as public works, manufacturing, energy and facilities to provide timely service delivery to customers. It assists enterprises in scheduling preventive maintenance activities, identifying high and low-performing assets based on accurate analysis and predicting equipment reliability.

It helps assets maintain peak performance and reduces operating costs. It mobilizes the workforce by helping them stay on top of work orders and maintenance schedules anytime, anywhere.
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$69/User, Monthly
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$175/User, Monthly
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Product Assistance

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Product Insights

  • Boost Equipment Uptime: Advanced Atomization after using the system’s preventive maintenance planning and reporting capabilities achieved a remarkable increase in uptime, going from an average of 80% to 95-96%, and even reaching 97% for some production lines.
  • Complete Preventive Maintenance Tasks On Time: Asahi Kasei Plastics North America used the system to implement an on-time metric and gain real-time data visibility through Power BI integration. This led to a 97% on-time PM completion rate, exceeding the 95% target.
  • Increase Work Order Completion Rate: The system’s centralized platform, real-time data insights and focus on equipment reliability enabled Fibrix Filtration to significantly improve its work order completion rate, exceeding its initial target of 85% and reaching over 90% within the first year of implementation.
  • Sense Trouble Before It Strikes: Jack Daniel Cooperage integrated Fluke vibration with the system to proactively monitor equipment health. This allowed them to detect potential issues through real-time data and automatic work order generation, preventing costly downtime and ensuring optimal equipment performance.
  • Gain Offline Data Access: Fluke Mobile, the eMaint app, allowed Gee Whiz’s maintenance teams to access and complete work orders even in areas without reliable internet service, eliminating downtime and improving productivity in remote locations.
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  • Reduced Equipment Downtime: NEXGEN's predictive maintenance tools help identify potential equipment issues before they cause failures, minimizing downtime and keeping operations running smoothly.
  • Lower Maintenance Costs: By optimizing maintenance schedules and reducing equipment failures, NEXGEN helps organizations save on repair costs, replacement parts, and labor expenses.
  • Improved Inventory Management: NEXGEN provides real-time visibility into spare parts inventory, enabling efficient stock control, reducing carrying costs, and preventing stockouts.
  • Enhanced Regulatory Compliance: The software helps organizations comply with safety and environmental regulations by tracking maintenance activities, equipment history, and compliance documentation.
  • Increased Asset Lifespan: Proactive maintenance practices facilitated by NEXGEN extend the lifespan of assets, maximizing return on investment and delaying costly replacements.
  • Data-Driven Decision Making: NEXGEN provides comprehensive data and analytics on asset performance, enabling informed decision-making regarding maintenance strategies, asset utilization, and capital investments.
  • Improved Productivity: By streamlining maintenance processes and reducing equipment downtime, NEXGEN helps maintenance teams work more efficiently and productively.
  • Enhanced Safety: NEXGEN's safety management features help organizations identify and mitigate potential safety hazards, creating a safer work environment for employees.
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  • Asset Management: Gain visibility into your assets to optimize maintenance operations.
    • Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
    • Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
    • Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
  • Work Order Management: Create, assign and track work orders with just a few clicks.
    • Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
    • Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
    • Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
    • Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
  • Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
    • Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
    • Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
    • Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
    • Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
  • Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
    • Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
    • Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
    • Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
  • Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
  • Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
  • Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
  • Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.
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  • Asset Management: Develop a comprehensive asset management program with asset inventory and condition assessment reports. Keep track of all assets while reducing risk and maximizing asset lifespans. 
  • Maintenance Management: Manage benchmark operations and preventive maintenance activities. Create, open and close work orders from the field. Track all maintenance costs from a single screen.  
  • Service Request Management: Track customer information and service requests to improve current service levels. Update customers about service request statuses from submission to completion. 
  • Asset Planning: Incorporate asset planning principles, such as asset lifecycle plans, funding forecasts, risk analysis and capital prioritization, into business functions. Generate asset allocation budgets and reports to keep stakeholders informed and manage resources. 
  • Resources Management: Manage critical resources, like employees, equipment, vendors, contractors, crew and timesheets, from a unified interface. Track employee contribution to work orders, assigned equipment and costs. 
  • Warehouse Management: Track and maintain parts inventory across multiple warehouses. Drill down from an entire warehouse to a single bin with location hierarchies. Set alerts for replenishment and order parts only when needed. 
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Product Ranking

#6

among all
EAM Software

#21

among all
EAM Software

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Analyst Rating Summary

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67
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Asset Management
Spare Parts Handling
Analytics and Reporting
Mobile EAM
Maintenance and Inspection Management
Work Order Management
Resource Allocation and Work Order Scheduling
Mobile EAM
Asset Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

eMaint
NEXGEN Asset Management
+ Add Product + Add Product
Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 93 100 83 83 85 93 71 98 53 81 83 85 67 67 80 86 94 80 41 98 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

29%
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14%
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86%
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User Sentiment Summary

Great User Sentiment 590 reviews
Good User Sentiment 17 reviews
89%
of users recommend this product

eMaint has a 'great' User Satisfaction Rating of 89% when considering 590 user reviews from 4 recognized software review sites.

73%
of users recommend this product

NEXGEN Asset Management has a 'good' User Satisfaction Rating of 73% when considering 17 user reviews from 3 recognized software review sites.

4.5 (128)
3.5 (2)
4.4 (294)
3.8 (5)
4.6 (159)
n/a
4.0 (9)
3.6 (10)

Awards

SelectHub research analysts have evaluated eMaint and concluded it earns best-in-class honors for Asset Management.

Asset Management Award

SelectHub research analysts have evaluated NEXGEN Asset Management and concluded it earns best-in-class honors for Resource Allocation and Work Order Scheduling.

Resource Allocation and Work Order Scheduling Award

Synopsis of User Ratings and Reviews

User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.
Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.
Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.
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Streamlined Work Order Management: Users appreciate the intuitive interface for creating, assigning, and tracking work orders, which helps maintenance teams stay organized and efficient.
Preventive Maintenance Planning: NEXGEN's tools for scheduling and automating preventive maintenance tasks are popular for their ability to extend equipment lifespan and reduce downtime.
Comprehensive Asset Tracking: The software's ability to track asset location, condition, and maintenance history provides valuable insights for data-driven decision-making.
Mobile Accessibility: Technicians value the mobile app, which allows them to access work orders, update information, and complete tasks from their smartphones or tablets.
Reporting and Analytics: NEXGEN offers robust reporting features that help users analyze maintenance data, identify trends, and generate insights to improve operations.
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Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.
Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.
Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.
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Steep Learning Curve: Many users report that NEXGEN has a steep learning curve due to its complex interface and extensive features. This can make it difficult for new users to get up to speed quickly and efficiently, leading to frustration and decreased productivity during the initial implementation phase.
Customization Challenges: While NEXGEN offers a high degree of customization, some users find the process to be cumbersome and time-consuming. This can be a barrier for organizations with specific workflow requirements or unique asset management needs, as tailoring the software to their exact specifications may require significant effort and technical expertise.
Reporting Limitations: Several users mention that NEXGEN's reporting capabilities can be limiting, particularly for generating complex or ad-hoc reports. This can hinder data analysis and decision-making, as users may struggle to extract the specific information they need from the system in a user-friendly format.
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eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

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NEXGEN Asset Management has garnered significant attention in the EAM software market over the past year, with user reviews highlighting both its strengths and weaknesses compared to competitors like IBM Maximo and SAP EAM. Users consistently praise NEXGEN's intuitive interface and ease of use, particularly for technicians and maintenance crews who can quickly access work orders, asset history, and inventory levels on mobile devices. This streamlined workflow improves efficiency and reduces downtime, a critical factor in asset-intensive industries. However, some users note that NEXGEN's reporting and analytics capabilities are not as robust as those offered by more established competitors, limiting its ability to provide comprehensive insights for strategic decision-making. One of NEXGEN's key differentiators is its flexible deployment options, including cloud-based, on-premise, and hybrid models, catering to diverse organizational needs and IT infrastructures. This adaptability is crucial for businesses with varying compliance requirements or those transitioning from legacy systems. Additionally, users appreciate NEXGEN's strong focus on preventive maintenance, with features like automated scheduling and condition monitoring helping to extend asset lifecycles and reduce unexpected failures. While NEXGEN may not have the extensive industry-specific functionalities of some competitors, its core features and configurability make it a suitable choice for mid-sized organizations across various sectors, including manufacturing, facilities management, and utilities, seeking a user-friendly and adaptable EAM solution to optimize maintenance operations and asset performance.

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