HXGN EAM vs MicroMain

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Our analysts compared HXGN EAM vs MicroMain based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

MicroMain Software Tool

Product Basics

HXGN EAM (formerly called Infor EAM) suits organizations of all sizes and helps track, organize and streamline maintenance tasks. It monitors KPIs and generates reports to help make data-driven decisions.

It’s available for deployment on-premise, in the cloud or via hybrid deployment and can function on any operating system. It can integrate with a range of other business solutions and comes in industry-specific editions to meet users’ unique needs.

To explore other popular solutions that Infor offers, visit our Infor company page.
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MicroMain, a CMMS solution by MicroMain Corp., assists facilities of various sizes in managing and maintaining their assets. It offers features for work order generation, preventive maintenance scheduling, inventory tracking, and reporting. The software caters to diverse industries like manufacturing, healthcare, education, and property management. MicroMain shines in its ease of use and affordability. Users praise its intuitive interface, making it suitable for teams with varying technical expertise. Additionally, its subscription-based pricing with per-user tiers aligns well with businesses seeking cost-effective solutions. Compared to competitors, users commend MicroMain's flexibility, allowing customization to specific needs. However, some mention limitations in advanced reporting and mobile accessibility. Overall, MicroMain offers a user-friendly and budget-conscious CMMS solution for organizations prioritizing ease of use and affordability. If extensive reporting or robust mobile access are crucial, exploring alternative options might be necessary.

Pros
  • User-friendly interface
  • Affordable pricing
  • Flexible customization
  • Good for small teams
  • Strong inventory management
Cons
  • Limited reporting features
  • Basic mobile app
  • Not ideal for complex needs
  • Limited integrations
  • Scalability concerns
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$7,000 Monthly, Quote-based
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Tailored to your specific needs
$39/User, Monthly
Get a free price quote
Tailored to your specific needs
Small 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Extend Asset Life:Ease preventive maintenance scheduling and routine repair tasks that keep assets operating at peak performance. Predict equipment failure by closely monitoring asset health and reliability as well as tracking maintenance history and forecasting end-of-life timelines.
  • Increase Efficiency: Optimize maintenance team operations by automating condition monitoring and streamlining technician workflows. IoT sensors, drone technology and artificial intelligence help make maintenance departments effective. 
  • Ensure Regulatory Compliance: Facilitate a safe and compliant site through hazardous material management, lockout/tagout procedures, permit storage, contract management and more. Prioritize frequent inspections and make the audit process smooth and organized. 
  • Manage Costs: Track and handle costs throughout the organization from a convenient centralized hub — including materials, maintenance expenditures, forecasting and project management. Simplifies financial management with service-cost tracking for client work, equipment rental management and reports that automatically include invoice costs.
  • Mobile Application: No syncing helps reduce lag time and disruptions to production and performance.
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  • Reduce Equipment Downtime: Keep assets up and running with preset alerts, technician assignments and advanced preventive maintenance plans.
  • Improve ROI: Better asset maintenance means more uptime, and a longer lifespan for improved asset returns and return on investment.
  • Increase Efficiency: Workforce training modules improve technicians’ skills, and easy calendar-based schedules streamline workflows to optimize team performance.
  • Make Better Maintenance Decisions: Use predictive maintenance techniques to replace parts when they near the end of their life to prevent repairs when a piece of equipment breaks.
  • Increase Asset Lifespan: Facilitate regular maintenance, condition monitoring and other asset management features that result in improved asset lifespan.
  • Schedule Preventive Maintenance Plans: Create, assign, monitor and run reports on preventive maintenance plans to identify areas for improvement and gain other valuable insights.
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  • Asset Management: Record, standardize, maintain and structure asset profile information such as identity, configuration, location and maintenance history. Track asset depreciation, store warranty information and provide full technical and commercial function. 
  • Work Management: Easily combines workforce and work order management into a comprehensive module to:
    • Manage, plan and monitor maintenance work as well as the resources required to complete said work.
    • Create preventive maintenance plans, schedule work and assign work orders to technicians based on predefined requirements.
    • Handle purchase order management, revision control, HR management, reliability management and more.
  • Materials Management: Monitor stock levels of spare parts and equipment to maintain an acceptable level without overstocking. Automate supply shipments and purchase orders, store receipts and keep records organized. Also offers:
    • Material organization, product grouping, stock replenishment, receipt and return management.
    • Procurement features like RFQs, POs, invoices and contract management.
  • Budgeting: Streamline budget creation by automating cost capture and analysis of costs for tasks and projects. Performs calculations and generates reports on financial performance and forecasts based on various KPIs.
  • Inspection Management: Simplify inspections through automated collection of required measurements. Risk and safety management help identify hazardous materials and situations to better protect site workers. 
  • Project Management: Streamline tasks from budgeting to task tracking to completion, monitor resource use, compare costs, and track progress. 
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  • Work Order Management: Assign work orders, track tool usage, set due dates and record important asset-related information directly in the work order.
  • Preventive Maintenance: Create preventive maintenance plans, establish consistent maintenance practices and improve safety standards of equipment.
  • Predictive Maintenance: Stored data and maintenance records help make accurate predictions and perform maintenance on optimal schedules to keep assets running at their best.
  • Asset Management: Offers profiles to track an unlimited number of assets, organize them into groups and store detailed records, warranties and other information.
  • Inventory Management: Automatically record changes to inventory based on their usage in work orders and receive alerts when inventory reaches certain thresholds to only reorder when stock is low.
  • Workforce Management: Performance tracking helps monitor the time spent on work orders and supports generating performance reports over time.
  • Barcode Generation: Automatically generates QR codes for individual assets. Attach these barcodes to asset profiles and scan it to attach work orders to those assets or get instant information from the profile.
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Product Ranking

#10

among all
EAM Software

#26

among all
EAM Software

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Analyst Rating Summary

88
67
83
50
84
85
87
83
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Environment, Health and Safety Management
Spare Parts Handling
Work Order Management
Maintenance and Inspection Management
Workforce Management
Spare Parts Handling
Asset Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

HXGN EAM
MicroMain
+ Add Product + Add Product
Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 83 84 87 100 91 88 88 100 91 98 50 85 83 83 60 81 46 98 38 61 0 25 50 75 100
83%
0%
17%
50%
0%
50%
71%
14%
15%
86%
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14%
88%
0%
12%
82%
0%
18%
100%
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83%
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17%
88%
6%
6%
59%
6%
35%
75%
0%
25%
75%
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25%
83%
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17%
33%
17%
50%
100%
0%
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100%
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80%
20%
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33%
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67%
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56%
11%
33%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

14%
29%
57%
0%
57%
43%

User Sentiment Summary

Great User Sentiment 144 reviews
Great User Sentiment 46 reviews
84%
of users recommend this product

HXGN EAM has a 'great' User Satisfaction Rating of 84% when considering 144 user reviews from 5 recognized software review sites.

81%
of users recommend this product

MicroMain has a 'great' User Satisfaction Rating of 81% when considering 46 user reviews from 3 recognized software review sites.

4.4 (15)
n/a
4.2 (27)
4.0 (22)
3.4 (21)
4.1 (23)
4.3 (71)
n/a
5.0 (10)
5.0 (1)

Awards

SelectHub research analysts have evaluated HXGN EAM and concluded it earns best-in-class honors for Environment, Health and Safety Management, Spare Parts Handling and Workforce Management.

Environment, Health and Safety Management Award
Spare Parts Handling Award
Workforce Management Award

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Synopsis of User Ratings and Reviews

Customer Service: Every reviewer mentioning support observed that customer service is responsive and takes constant feedback for development.
User-Friendly: All reviewers who mention usability said HXGN EAM has a user-friendly interface and intuitive features.
Asset Management: Asset management has helped reduce asset downtime, according to all the reviewers mentioning this feature.
Flexibility: Every review mentioning flexibility indicated that the solution can be tailored to company needs.
Work Order: More than 85% of reviewers observed that this feature helps them manage work orders easily.
Cloud: Updates to the multi-tenant cloud make information faster to access, according to more than 85% of reviewers referring to this element.
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User-friendly Interface: Praised for its intuitive design and clear navigation, making it easy for teams with varying technical expertise to adopt quickly.
Affordable Pricing: Subscription-based model with per-user tiers caters to diverse budgets, particularly attractive for smaller teams or those starting with CMMS.
Strong Inventory Management: Features like reorder points, multi-location support, and barcode scanning help maintain optimal stock levels and avoid critical part shortages.
Customization Flexibility: Adaptable to specific needs through customizable work order forms, data fields, and reporting options, ensuring a good fit for various industries and workflows.
Improved Communication & Collaboration: Work order collaboration tools, role-based access control, and notification features streamline communication and keep teams informed.
Data Accuracy & Consistency: Customizable forms, data validation tools, and mobile data entry ensure accurate and consistent data capture across teams and devices.
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Mobile App: Functionality of the mobile interface needs improvement, according to 70% of reviews mentioning the mobile app.
Reporting: Customized reporting is complicated, according to 70% users who mention this feature.
Licensing: All users referencing this feature felt the licensing policies don’t match with their company and found it expensive.
Configuration: Over 68% of reviewers mentioning this aspect felt that configuring the system is difficult.
Updates: Updates are too frequently released, according to more than 70% of users mentioning this element.
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Limited Reporting Features: While offering basic reports, MicroMain might lack the advanced reporting and customization needed for in-depth data analysis, especially for larger organizations.
Mobile App Limitations: The mobile app allows basic work order management, but some users mention limitations in functionality and offline capabilities compared to competitor offerings.
Scalability Concerns: Though it caters to various sizes, the subscription model might not be as cost-effective for very large enterprises, with competitor solutions offering better enterprise-level scalability.
Limited Integrations: While open API allows for integrations, pre-built options with other enterprise systems might be more limited compared to some competitors, requiring additional development effort.
Data Import/Export Challenges: Some users report challenges with importing and exporting historical data, which can hinder smooth transitions or data exchange with other systems.
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HXGN EAM helps users manage assets, work orders, inventory, materials, budgets and projects. It excels in usability, aids preventive maintenance, provides exceptional customer service and is highly customizable. However, as mentioned in multiple reviews, there is a need to improve the mobile interface. There’s also room for improvement in reports, configuration and licensing. Overall, it’s a good fit for businesses looking for a highly tailored, intuitive CMMS that helps with maintenance planning.

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MicroMain garners praise for its user-friendly interface, affordable pricing, and robust inventory management, making it a popular choice for smaller teams and those new to CMMS. Users appreciate its intuitive design, clear navigation, and subscription model with per-user tiers, which keeps costs manageable. Additionally, features like reorder points, multi-location support, and barcode scanning help maintain optimal stock levels, a crucial aspect for many maintenance operations. However, compared to competitors, MicroMain's limitations become apparent. Users often mention its lack of advanced reporting features, which can hinder in-depth data analysis for larger organizations. Similarly, the mobile app, while functional, falls short of competitor offerings in terms of features and offline capabilities. While open API integration is available, pre-built options are limited, potentially requiring additional development work. Ultimately, the decision between MicroMain and similar products hinges on individual needs and priorities. If user-friendliness, affordability, and strong inventory management are paramount, MicroMain shines. However, businesses requiring advanced reporting, extensive mobile functionality, or seamless integration with existing systems might need to explore alternatives. Carefully weigh your specific needs against MicroMain's strengths and weaknesses to determine if it's the right fit for your maintenance operations.

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