HXGN EAM vs Oracle EAM

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Our analysts compared HXGN EAM vs Oracle EAM based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

HXGN EAM (formerly called Infor EAM) suits organizations of all sizes and helps track, organize and streamline maintenance tasks. It monitors KPIs and generates reports to help make data-driven decisions.

It’s available for deployment on-premise, in the cloud or via hybrid deployment and can function on any operating system. It can integrate with a range of other business solutions and comes in industry-specific editions to meet users’ unique needs.

To explore other popular solutions that Infor offers, visit our Infor company page.
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Oracle EAM is a comprehensive asset management solution designed to streamline maintenance processes, improve asset visibility, and enhance collaboration. It offers features like work order management, inventory control, preventive maintenance scheduling, and reporting. While powerful, users often find its interface complex and costly, making it better suited for large businesses with dedicated IT resources. Benefits include streamlined workflows, improved asset health insights, enhanced communication, reduced downtime, and increased compliance. Popular features include mobile accessibility, real-time asset tracking, and integration with other enterprise systems. Compared to similar products, Oracle EAM offers greater depth and functionality, but at the cost of user-friendliness and affordability.

Pros
  • Streamlined workflows
  • Improved asset visibility
  • Enhanced collaboration
  • Reduced downtime
  • Increased compliance
Cons
  • Complex interface
  • High cost
  • Limited customization
  • Integration challenges
  • Poor reporting
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$7,000 Monthly, Quote-based
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Tailored to your specific needs
$164/User, Monthly
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Tailored to your specific needs
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Android
Chromebook
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Mobile
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Mobile

Product Assistance

Documentation
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Live Online
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Knowledge Base
24/7 Live Support
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Product Insights

  • Extend Asset Life:Ease preventive maintenance scheduling and routine repair tasks that keep assets operating at peak performance. Predict equipment failure by closely monitoring asset health and reliability as well as tracking maintenance history and forecasting end-of-life timelines.
  • Increase Efficiency: Optimize maintenance team operations by automating condition monitoring and streamlining technician workflows. IoT sensors, drone technology and artificial intelligence help make maintenance departments effective. 
  • Ensure Regulatory Compliance: Facilitate a safe and compliant site through hazardous material management, lockout/tagout procedures, permit storage, contract management and more. Prioritize frequent inspections and make the audit process smooth and organized. 
  • Manage Costs: Track and handle costs throughout the organization from a convenient centralized hub — including materials, maintenance expenditures, forecasting and project management. Simplifies financial management with service-cost tracking for client work, equipment rental management and reports that automatically include invoice costs.
  • Mobile Application: No syncing helps reduce lag time and disruptions to production and performance.
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  • Improve Productivity: Stay on task with updated priorities that use real-time analytics. Advanced preventive maintenance schedules keep techs organized. 
  • Express Work Orders: Communicate necessary work from field to system with quick reporting on all transactions needed for work execution. 
  • Manage Inventory Flow: Prevent overstocking by monitoring inventory and spare parts levels proactively to ensure timely delivery of new inventory. 
  • Catalogue Maintenance Information: Create a library of preventive maintenance procedures that adhere to standards and prevent lapses in maintenance to avoid costly downtime or repairs. Keeping a detailed record of performed maintenance tasks ensures appropriate information for audits. 
  • Robust Fleet Management: Improve service and reliability through fleet-specific planning, order management and optimization features. 
  • Facilities Management: Establish concrete relationships between assets and facilities, groups, techs and more, keeping detailed records of the relationships. 
  • Boost Productivity: Reduce inefficiency caused by screen switching and data entry by integrating quickly with different systems. 
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  • Asset Management: Record, standardize, maintain and structure asset profile information such as identity, configuration, location and maintenance history. Track asset depreciation, store warranty information and provide full technical and commercial function. 
  • Work Management: Easily combines workforce and work order management into a comprehensive module to:
    • Manage, plan and monitor maintenance work as well as the resources required to complete said work.
    • Create preventive maintenance plans, schedule work and assign work orders to technicians based on predefined requirements.
    • Handle purchase order management, revision control, HR management, reliability management and more.
  • Materials Management: Monitor stock levels of spare parts and equipment to maintain an acceptable level without overstocking. Automate supply shipments and purchase orders, store receipts and keep records organized. Also offers:
    • Material organization, product grouping, stock replenishment, receipt and return management.
    • Procurement features like RFQs, POs, invoices and contract management.
  • Budgeting: Streamline budget creation by automating cost capture and analysis of costs for tasks and projects. Performs calculations and generates reports on financial performance and forecasts based on various KPIs.
  • Inspection Management: Simplify inspections through automated collection of required measurements. Risk and safety management help identify hazardous materials and situations to better protect site workers. 
  • Project Management: Streamline tasks from budgeting to task tracking to completion, monitor resource use, compare costs, and track progress. 
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  • Asset Lifecycle Management: Align the value chain with demand-driven spares to reduce excess stock. Maintenance management allows users to proactively perform routine maintenance. Track and organise MRO materials electronically to keep stockrooms ready. 
  • Work Order Management: Schedule, assign, perform, complete and close work orders through an intuitive interface on static or mobile devices. 
  • Inventory Management: Manage the flow of goods, including hazardous materials, to prevent inventory shortages or costly ordering mistakes. 
  • Maintenance Management: Implement a preventive maintenance program to improve efficiency and asset lifecycle to reduce downtime and repairs. 
  • Vehicle Management:  Dispatch, track and communicate with a fleet of vehicles. Assign drivers, track vehicles and other equipment, and measure vehicle financial performance. 
  • Facilities Management: Monitor both physical assets and facility maintenance tasks. 
  • Integrations: Supports a more robust software ecosystem via integration with other Oracle E-Business Suite products like Oracle ERP, Oracle IOT Asset Monitoring Cloud Service and Oracle Analytics Cloud. 
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Product Ranking

#10

among all
EAM Software

#18

among all
EAM Software

Find out who the leaders are

Analyst Rating Summary

88
82
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100
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74
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Environment, Health and Safety Management
Spare Parts Handling
Work Order Management
Maintenance and Inspection Management
Workforce Management
Analytics and Reporting
Work Order Management
Environment, Health and Safety Management
Resource Allocation and Work Order Scheduling
Mobile EAM

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

HXGN EAM
Oracle EAM
+ Add Product + Add Product
Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 83 84 87 100 91 88 88 100 91 98 100 85 74 93 82 86 88 73 53 100 0 25 50 75 100
83%
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17%
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88%
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12%
53%
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12%
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83%
17%
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88%
6%
6%
71%
24%
5%
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88%
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83%
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17%
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80%
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17%
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33%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

14%
29%
57%
57%
14%
29%

User Sentiment Summary

Great User Sentiment 144 reviews
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84%
of users recommend this product

HXGN EAM has a 'great' User Satisfaction Rating of 84% when considering 144 user reviews from 5 recognized software review sites.

we're gathering data
4.4 (15)
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4.2 (27)
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3.4 (21)
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4.3 (71)
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5.0 (10)
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Awards

SelectHub research analysts have evaluated HXGN EAM and concluded it earns best-in-class honors for Environment, Health and Safety Management, Spare Parts Handling and Workforce Management.

Environment, Health and Safety Management Award
Spare Parts Handling Award
Workforce Management Award

SelectHub research analysts have evaluated Oracle EAM and concluded it earns best-in-class honors for Analytics and Reporting and Work Order Management.

Analytics and Reporting Award
Work Order Management Award

Synopsis of User Ratings and Reviews

Customer Service: Every reviewer mentioning support observed that customer service is responsive and takes constant feedback for development.
User-Friendly: All reviewers who mention usability said HXGN EAM has a user-friendly interface and intuitive features.
Asset Management: Asset management has helped reduce asset downtime, according to all the reviewers mentioning this feature.
Flexibility: Every review mentioning flexibility indicated that the solution can be tailored to company needs.
Work Order: More than 85% of reviewers observed that this feature helps them manage work orders easily.
Cloud: Updates to the multi-tenant cloud make information faster to access, according to more than 85% of reviewers referring to this element.
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Streamlined Workflows: Simplifies maintenance processes and reduces administrative tasks.
Improved Visibility: Provides real-time insights into asset health and performance.
Enhanced Collaboration: Facilitates communication and coordination between teams.
Reduced Costs: Optimizes resource allocation and minimizes downtime.
Increased Compliance: Ensures adherence to regulatory requirements.
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Mobile App: Functionality of the mobile interface needs improvement, according to 70% of reviews mentioning the mobile app.
Reporting: Customized reporting is complicated, according to 70% users who mention this feature.
Licensing: All users referencing this feature felt the licensing policies don’t match with their company and found it expensive.
Configuration: Over 68% of reviewers mentioning this aspect felt that configuring the system is difficult.
Updates: Updates are too frequently released, according to more than 70% of users mentioning this element.
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Complex Interface: Can be overwhelming for new users and require extensive training.
High Cost: Licensing and implementation fees can be significant.
Limited Customization: May not be able to adapt to specific needs of all businesses.
Integration Challenges: Can be difficult to integrate with other enterprise systems.
Poor Reporting: Reporting capabilities may not be as robust as desired.
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HXGN EAM helps users manage assets, work orders, inventory, materials, budgets and projects. It excels in usability, aids preventive maintenance, provides exceptional customer service and is highly customizable. However, as mentioned in multiple reviews, there is a need to improve the mobile interface. There’s also room for improvement in reports, configuration and licensing. Overall, it’s a good fit for businesses looking for a highly tailored, intuitive CMMS that helps with maintenance planning.

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User reviews of Oracle EAM paint a picture of a powerful, comprehensive asset management tool that offers significant benefits in terms of streamlined workflows, improved visibility, enhanced collaboration, reduced costs, and increased compliance. However, the software is often criticized for its complex interface, high cost, limited customization options, integration challenges, and lack of robust reporting capabilities. One user highlights the positive impact on efficiency, stating "Oracle EAM has helped us streamline our maintenance processes and reduce administrative tasks by 20%. This allows our team to focus on more strategic initiatives." Another user emphasizes the improved decision-making capabilities, saying "The real-time insights provided by Oracle EAM have given us a much clearer picture of our asset health and performance. This has enabled us to make data-driven decisions about maintenance and investment." Despite these advantages, users frequently cite the steep learning curve and high cost as major drawbacks. One user comments, "The interface is very complex and requires extensive training. This can be a major barrier for small businesses or those with limited resources." Another user laments, "The licensing and implementation fees for Oracle EAM are significant compared to some of its competitors. This can make it a less attractive option for budget-conscious organizations." When compared to similar products, such as SAP and IBM Maximo, users often acknowledge that Oracle EAM offers greater depth and functionality. However, they also emphasize that the complexity comes at the cost of user-friendliness and affordability. One user compares the two, saying "While Oracle EAM is more powerful than SAP, it is also significantly more complex. If you are a large organization with a dedicated IT team, Oracle EAM may be a good option. However, if you are a small business or have limited technical resources, SAP may be a better choice." Ultimately, the decision of whether or not to choose Oracle EAM comes down to a careful consideration of its strengths and weaknesses relative to your specific needs and resources. If you prioritize robust functionality and comprehensive features, Oracle EAM may be a good fit. However, if ease of use and affordability are key concerns, you may want to explore alternative options.

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