Home > EAM Software > HXGN EAM > HXGN EAM vs WebCheckout

HXGN EAM vs WebCheckout

Last Updated: November 18th, 2024

Our analysts compared HXGN EAM vs WebCheckout based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

HXGN EAM (formerly called Infor EAM) suits organizations of all sizes and helps track, organize and streamline maintenance tasks. It monitors KPIs and generates reports to help make data-driven decisions.

It’s available for deployment on-premise, in the cloud or via hybrid deployment and can function on any operating system. It can integrate with a range of other business solutions and comes in industry-specific editions to meet users’ unique needs.

To explore other popular solutions that Infor offers, visit our Infor company page.

WebCheckout is a web-based system that focuses on inventory and equipment management. It helps streamline workflows, project management, equipment booking and billing. Key features include inventory management, preventive maintenance, a self-service portal, and integration with major administrative and IT products. It offers a special version called WebCheckout Lite for organizations that have smaller projects and require minimal maintenance.

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Product Insights

Extend Asset Life:Ease preventive maintenance scheduling and routine repair tasks that keep assets operating at peak performance. Predict equipment failure by closely monitoring asset health and reliability as well as tracking maintenance history and forecasting end-of-life timelines.
Increase Efficiency: Optimize maintenance team operations by automating condition monitoring and streamlining technician workflows. IoT sensors, drone technology and artificial intelligence help make maintenance departments effective.
Ensure Regulatory Compliance: Facilitate a safe and compliant site through hazardous material management, lockout/tagout procedures, permit storage, contract management and more. Prioritize frequent inspections and make the audit process smooth and organized.
Manage Costs: Track and handle costs throughout the organization from a convenient centralized hub — including materials, maintenance expenditures, forecasting and project management. Simplifies financial management with service-cost tracking for client work, equipment rental management and reports that automatically include invoice costs.
Mobile Application: No syncing helps reduce lag time and disruptions to production and performance.

Mobile Inventory App: Create and monitor projects, process reports on the field, collect data, scan and stock inventory, report issues, and integrate into a central record keeping system. Communicate with technicians in the field, scan barcodes and save records of all scans as well.
WebCheckout Lite: A slimmed down solution for upcoming startups that helps control bookings to prevent double booking. View and track reports, analytics and history, and set reminders.
Self-Service Portal: Allow customers to view and book equipment based on their clearance, add an extra layer of security, customize the preview and organization of equipment lists, and set a questionnaire unique to company operations.
Reservation by Resource Type and Bundles: Facilitate and restrict booking of certain equipment, as well as manage late returns, damaged equipment and substitution of equipment that’s readily available. Group equipment into functional bundles to ease bookings for sets of assets that are generally booked together, and offer suggestions to customers based on their needs.
Manage Equipment: Keep track of equipment, create groups to simplify booking and suggest alternatives for unavailable items.
Manage Inventory: Track time, labor and inventory, extend the lifespan of equipment, keep track of operations, and streamline processes for maintenance and repair of damaged goods.

Asset Management: Record, standardize, maintain and structure asset profile information such as identity, configuration, location and maintenance history. Track asset depreciation, store warranty information and provide full technical and commercial function.
Work Management: Easily combines workforce and work order management into a comprehensive module to:
- Manage, plan and monitor maintenance work as well as the resources required to complete said work.
- Create preventive maintenance plans, schedule work and assign work orders to technicians based on predefined requirements.
- Handle purchase order management, revision control, HR management, reliability management and more.
Materials Management: Monitor stock levels of spare parts and equipment to maintain an acceptable level without overstocking. Automate supply shipments and purchase orders, store receipts and keep records organized. Also offers:
- Material organization, product grouping, stock replenishment, receipt and return management.
- Procurement features like RFQs, POs, invoices and contract management.
Budgeting: Streamline budget creation by automating cost capture and analysis of costs for tasks and projects. Performs calculations and generates reports on financial performance and forecasts based on various KPIs.
Inspection Management: Simplify inspections through automated collection of required measurements. Risk and safety management help identify hazardous materials and situations to better protect site workers.
Project Management: Streamline tasks from budgeting to task tracking to completion, monitor resource use, compare costs, and track progress.

Personnel Scheduling: Manage full- and part-time staff, keeping them informed regarding shifts through calendar feeds. Copy employee schedules for a week or months, and assign proficiencies and skill sets to use as criteria for projects. Also provides hour tracking, notifications when time overtime is reached, and alerts for employees to accept, decline or change shifts.
Inventory Management: Control permissions to access inventory, record employee activities, and track, assign and schedule maintenance tasks. Offers detection of equipment loss and misplaced items, scheduled inventory checks, equipment allocation length, penalties for damaged goods, event tracking and notifications when equipment is required.
Preventive Maintenance: Track repairs, tally costs, integrate offline times or service time with booking schedules, create maintenance and calibration schedules for individual equipment, track vendors, and authorize operators to take equipment for maintenance.
Reports: Aids decisions, supports analyzing recurring inventory projects, keeps an audit trail of historical records of equipment, customers and bookings, and tracks usage and turndown.
Certifications: Limit access to specific resources, set categories for customers to access equipment, specify how long each certificate is valid and attach documents to each customer certification.
Automation: Integrate with other administrative and IT systems for course enrollment, authorization, account codes and billing. Also includes:
- A patron data file drop module that helps maintain and update the list of active patrons with information like job titles and contact information.
- Group integration and equipment authorization to automate enrollment-based authorization.
- Integration with LDAP/AD, Shib/ADFS and CAS to manage logins and access to services.
Messaging: Provides automated, templated email notifications for a variety of situations including confirmation, late reminders, pickup reminders, invoice creation and overdue check out reminders. Also has scheduling for email updates, message customization and configurable templates to fit specific processes.
Billing: Define usage fees and late fines for individual equipment, and create rate cards for each category of customers. Additionally offers:
- Parameter settings for prorated pay periods, maximum and minimum daily charges, grace periods, and sales tax.
- Automatic invoice creation and delivery, as well as automatic hold put on patrons in the case of unpaid invoices.
- Access to departmental information and valid account codes to charge invoices. Credit set up to stimulate general budgeting practices.
Greenlighting: Define approval workflows, propose and monitor budgets, track and monitor projects, and store all project details on a single platform. Includes staff scheduling, inventory control and allocation, facility management, billing, repair and maintenance, and task management.
Equipment Booking: Collect data on circulating and non-circulating equipment and rooms. Custom fields enable creating and saving reports on mission-critical data. Supports attaching invoice receipts, photos and instruction manuals, tracking of checked in and checked out equipment, and notifications for due dates.
Patron Portal: Lets customers reserve equipment through a mobile-friendly interface. Also enables:
- Setting rules and restrictions for access, as well as time constraints for equipment reservations.
- Initiating tickets for PM and repair.
- Automatic display of commonly booked items for any piece of equipment.
- Attaching images, documents, calibration and maintenance records.
- Customizing to match company branding.

Product Ranking

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Analyst Rating Summary

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HXGN EAM

WebCheckout

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User Sentiment Summary

84%

of users recommend this product

HXGN EAM has a 'great' User Satisfaction Rating of 84% when considering 144 user reviews from 5 recognized software review sites.

87%

of users recommend this product

WebCheckout has a 'great' User Satisfaction Rating of 87% when considering 58 user reviews from 2 recognized software review sites.

4.4 (15)

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4.2 (27)

3.0 (3)

3.4 (21)

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4.4 (55)

4.3 (71)

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5.0 (10)

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Awards

Environment, Health and Safety Management Award

Synopsis of User Ratings and Reviews

Customer Service: Every reviewer mentioning support observed that customer service is responsive and takes constant feedback for development.

User-Friendly: All reviewers who mention usability said HXGN EAM has a user-friendly interface and intuitive features.

Asset Management: Asset management has helped reduce asset downtime, according to all the reviewers mentioning this feature.

Flexibility: Every review mentioning flexibility indicated that the solution can be tailored to company needs.

Work Order: More than 85% of reviewers observed that this feature helps them manage work orders easily.

Cloud: Updates to the multi-tenant cloud make information faster to access, according to more than 85% of reviewers referring to this element.

Simplified Work Orders: WebCheckout streamlines the process of creating work orders, saving valuable time for technicians.

Efficient Asset Tracking: The platform excels at tracking the location and status of assets, which is crucial for organizations with a large inventory.

Improved Communication: WebCheckout facilitates seamless communication between technicians and management, leading to better coordination and faster issue resolution.

Mobile App: Functionality of the mobile interface needs improvement, according to 70% of reviews mentioning the mobile app.

Reporting: Customized reporting is complicated, according to 70% users who mention this feature.

Licensing: All users referencing this feature felt the licensing policies don’t match with their company and found it expensive.

Configuration: Over 68% of reviewers mentioning this aspect felt that configuring the system is difficult.

Updates: Updates are too frequently released, according to more than 70% of users mentioning this element.

Limited Customization: Users have expressed frustration over the inflexibility of WebCheckout's pre-built templates, finding them restrictive and difficult to tailor to their specific branding and workflow needs.

Complex Integration: Integrating WebCheckout with existing enterprise systems has proven to be a significant hurdle for many users, often requiring extensive custom coding and technical expertise.

Steep Learning Curve: The platform's user interface, while feature-rich, has been criticized for being unintuitive and difficult to navigate, particularly for non-technical users.

HXGN EAM helps users manage assets, work orders, inventory, materials, budgets and projects. It excels in usability, aids preventive maintenance, provides exceptional customer service and is highly customizable. However, as mentioned in multiple reviews, there is a need to improve the mobile interface. There’s also room for improvement in reports, configuration and licensing. Overall, it’s a good fit for businesses looking for a highly tailored, intuitive CMMS that helps with maintenance planning.

Want to know if WebCheckout is worth checking out? Users rave about WebCheckout's user-friendliness, robust functionality, and responsive customer support. One user, for example, highlighted how WebCheckout streamlined their EAM tasks, reducing hours of work to mere minutes. Another user declared WebCheckout the best EAM software they've encountered. Users appreciate the platform's intuitive design and powerful features, finding it superior to other options in the market. While specific comparisons to competitors like Asset Panda or EZOfficeInventory are limited in the provided reviews, the overwhelmingly positive sentiment suggests that users find WebCheckout a cut above the rest. WebCheckout seems ideally suited for businesses of all sizes looking to optimize their EAM processes. Its ease of use makes it accessible to users with varying levels of technical expertise, while its comprehensive functionality caters to a wide range of EAM needs. Whether you're a small business seeking to streamline inventory management or a large enterprise aiming to enhance operational efficiency, WebCheckout appears to offer a compelling solution. However, remember that software needs can vary greatly, so conducting thorough research and comparing options based on your specific requirements is always recommended.

Screenshots

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Head-to-Head Comparison

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FAQ

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