HXGN EAM vs IFS EAM

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Our analysts compared HXGN EAM vs IFS EAM based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

HXGN EAM (formerly called Infor EAM) suits organizations of all sizes and helps track, organize and streamline maintenance tasks. It monitors KPIs and generates reports to help make data-driven decisions.

It’s available for deployment on-premise, in the cloud or via hybrid deployment and can function on any operating system. It can integrate with a range of other business solutions and comes in industry-specific editions to meet users’ unique needs.

To explore other popular solutions that Infor offers, visit our Infor company page.
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IFS EAM is an enterprise asset management software solution designed to help organizations optimize asset performance, extend asset lifecycles, and reduce maintenance costs. It offers comprehensive functionalities for managing the entire asset lifecycle, from procurement and commissioning to maintenance, repair, and operations (MRO). IFS EAM caters to organizations across various industries with complex asset-intensive operations, including manufacturing, oil & gas, utilities, and transportation. Its key benefits include improved asset uptime and reliability, reduced maintenance costs, enhanced compliance, and data-driven decision making. Popular features include work order management, preventive maintenance scheduling, inventory control, and analytics dashboards. User experiences highlight IFS EAM's strengths in its scalability, flexibility, and user-friendly interface. Users appreciate the software's ability to integrate with other enterprise systems and adapt to specific industry needs. However, some users report challenges with the initial setup and customization process. IFS EAM offers various pricing models depending on deployment type, number of users, and required modules. Pricing typically ranges from tens of thousands to hundreds of thousands of dollars annually, paid on a subscription basis.

Pros
  • Scalable and flexible
  • User-friendly interface
  • Integrates with other systems
  • Improves asset uptime
  • Reduces maintenance costs
Cons
  • Complex initial setup
  • Customization can be challenging
  • Limited reporting capabilities
  • High cost of ownership
  • Steep learning curve
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$7,000 Monthly, Quote-based
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$165/User, Monthly
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Small 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Extend Asset Life:Ease preventive maintenance scheduling and routine repair tasks that keep assets operating at peak performance. Predict equipment failure by closely monitoring asset health and reliability as well as tracking maintenance history and forecasting end-of-life timelines.
  • Increase Efficiency: Optimize maintenance team operations by automating condition monitoring and streamlining technician workflows. IoT sensors, drone technology and artificial intelligence help make maintenance departments effective. 
  • Ensure Regulatory Compliance: Facilitate a safe and compliant site through hazardous material management, lockout/tagout procedures, permit storage, contract management and more. Prioritize frequent inspections and make the audit process smooth and organized. 
  • Manage Costs: Track and handle costs throughout the organization from a convenient centralized hub — including materials, maintenance expenditures, forecasting and project management. Simplifies financial management with service-cost tracking for client work, equipment rental management and reports that automatically include invoice costs.
  • Mobile Application: No syncing helps reduce lag time and disruptions to production and performance.
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  • Manage Assets Strategically: Manage assets from purchasing to end-of-life. Accurately predict asset ROI and extend asset lifespan to get the most return out of every asset.
  • Optimize Operational Efficiency: Cut both direct and indirect costs, as well as reduce the loss of revenue from unplanned downtime via work order management, asset monitoring and financial planning.
  • Streamline Work Orders: Streamline the work order process from the time a new request opens to its completion. Assign to individual technicians and lock with role-based security protocols so only the admin-level can close them.
  • Consolidate Vehicle Management: Make configuration and fleet management easier and more efficient by performing tasks within the same interface as maintenance tasks.
  • Improve Regulatory Compliance: Detailed asset profiles and extensive maintenance records help protect from liability and easily prepare for audits.
  • Manage MRO Tasks: Perform a variety of maintenance, repair, overhaul (MRO) tasks from the interface, reducing the need for additional solutions and jumping between systems to perform simple functions.
  • Glean Insights: Analyze business data and perform a range of prebuilt analysis models to make better decisions based on metrics and models.
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  • Asset Management: Record, standardize, maintain and structure asset profile information such as identity, configuration, location and maintenance history. Track asset depreciation, store warranty information and provide full technical and commercial function. 
  • Work Management: Easily combines workforce and work order management into a comprehensive module to:
    • Manage, plan and monitor maintenance work as well as the resources required to complete said work.
    • Create preventive maintenance plans, schedule work and assign work orders to technicians based on predefined requirements.
    • Handle purchase order management, revision control, HR management, reliability management and more.
  • Materials Management: Monitor stock levels of spare parts and equipment to maintain an acceptable level without overstocking. Automate supply shipments and purchase orders, store receipts and keep records organized. Also offers:
    • Material organization, product grouping, stock replenishment, receipt and return management.
    • Procurement features like RFQs, POs, invoices and contract management.
  • Budgeting: Streamline budget creation by automating cost capture and analysis of costs for tasks and projects. Performs calculations and generates reports on financial performance and forecasts based on various KPIs.
  • Inspection Management: Simplify inspections through automated collection of required measurements. Risk and safety management help identify hazardous materials and situations to better protect site workers. 
  • Project Management: Streamline tasks from budgeting to task tracking to completion, monitor resource use, compare costs, and track progress. 
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  • Plant Engineering: Captures early stage costs and stores asset data to accurately record vital information for audit trails, maintenance operations and more.
  • Document Management:Records and manages changing asset specifications such as maintenance records, meter readings and more. Also manages all contractor interactions directly through the app, including cost analysis, external engineering, maintenance contractors and construction contracts.
  • Maintenance Management: Offers organization maintenance and a range of maintenance tasks including preparation, fault reporting, execution and final reporting.
  • Inventory Management: Tracks inventory metrics such as spare parts or small equipment. Notes the number of materials in stock and displays detailed information on each item, such as model number and type, and sends notifications if supplies need to be reordered.
  • Fleet Management: Offers serialized parts control, preventive maintenance, operational planning and modification management to streamline the fleet management process.
  • MRO: Supports a range of maintenance, repair, overhaul (MRO) tasks, including quotation handling, configuration management and maintenance execution. Also offers warranty handling, cost tracking, supply chain logistics and invoicing.
  • Materials Management: Place purchase orders, source materials through the RFQ process, monitor and compare vendor progress against order terms, and manage tracking and receipt of goods delivered.
  • Business Intelligence: BI reports and models are accessible through the Microsoft Suite, IFS Lobby and many other popular reporting and analysis tools.
  • Facilities Management: Aids facility planning and maintenance tasks such as automatically shutting off lights, monitoring meter usage and remotely setting HVAC controls.
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Product Ranking

#10

among all
EAM Software

#20

among all
EAM Software

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Analyst Rating Summary

88
69
83
17
84
85
87
82
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Environment, Health and Safety Management
Spare Parts Handling
Work Order Management
Maintenance and Inspection Management
Workforce Management
Environment, Health and Safety Management
Asset Management
Work Order Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

HXGN EAM
IFS EAM
+ Add Product + Add Product
Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 83 84 87 100 91 88 88 100 91 98 17 85 82 100 55 75 64 81 53 85 0 25 50 75 100
83%
0%
17%
17%
0%
83%
71%
14%
15%
86%
0%
14%
88%
0%
12%
76%
0%
24%
100%
0%
0%
100%
0%
0%
88%
6%
6%
50%
6%
44%
75%
0%
25%
63%
13%
24%
83%
0%
17%
50%
17%
33%
100%
0%
0%
83%
0%
17%
80%
20%
0%
17%
50%
33%
100%
0%
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89%
0%
11%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

14%
29%
57%
14%
57%
29%

User Sentiment Summary

Great User Sentiment 144 reviews
Great User Sentiment 346 reviews
84%
of users recommend this product

HXGN EAM has a 'great' User Satisfaction Rating of 84% when considering 144 user reviews from 5 recognized software review sites.

83%
of users recommend this product

IFS EAM has a 'great' User Satisfaction Rating of 83% when considering 346 user reviews from 5 recognized software review sites.

4.4 (15)
4.1 (14)
4.2 (27)
4.1 (128)
3.4 (21)
n/a
n/a
3.8 (26)
4.3 (71)
4.3 (147)
5.0 (10)
4.1 (31)

Awards

SelectHub research analysts have evaluated HXGN EAM and concluded it earns best-in-class honors for Environment, Health and Safety Management, Spare Parts Handling and Workforce Management.

Environment, Health and Safety Management Award
Spare Parts Handling Award
Workforce Management Award

SelectHub research analysts have evaluated IFS EAM and concluded it earns best-in-class honors for Environment, Health and Safety Management.

Environment, Health and Safety Management Award

Synopsis of User Ratings and Reviews

Customer Service: Every reviewer mentioning support observed that customer service is responsive and takes constant feedback for development.
User-Friendly: All reviewers who mention usability said HXGN EAM has a user-friendly interface and intuitive features.
Asset Management: Asset management has helped reduce asset downtime, according to all the reviewers mentioning this feature.
Flexibility: Every review mentioning flexibility indicated that the solution can be tailored to company needs.
Work Order: More than 85% of reviewers observed that this feature helps them manage work orders easily.
Cloud: Updates to the multi-tenant cloud make information faster to access, according to more than 85% of reviewers referring to this element.
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Improved Asset Uptime: Users praise IFS EAM's predictive maintenance capabilities, which help prevent equipment failures and minimize downtime.
Reduced Maintenance Costs: Streamlined workflows and optimized maintenance schedules lead to lower maintenance expenses, benefiting users financially.
Enhanced Data Visibility: Users appreciate the centralized data platform that provides comprehensive insights into asset performance and operations, enabling data-driven decision-making.
Increased Operational Efficiency: Automated tasks and improved collaboration within IFS EAM boost overall productivity for users.
Scalability and Flexibility: Users value the ability to adapt the software to their growing asset bases and evolving business needs, ensuring long-term value.
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Mobile App: Functionality of the mobile interface needs improvement, according to 70% of reviews mentioning the mobile app.
Reporting: Customized reporting is complicated, according to 70% users who mention this feature.
Licensing: All users referencing this feature felt the licensing policies don’t match with their company and found it expensive.
Configuration: Over 68% of reviewers mentioning this aspect felt that configuring the system is difficult.
Updates: Updates are too frequently released, according to more than 70% of users mentioning this element.
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Complex Initial Setup: Users find the initial configuration and customization process challenging and time-consuming.
Limited Reporting Capabilities: While reporting features exist, some users find them insufficient and require additional customization.
High Cost of Ownership: The initial license cost and ongoing maintenance fees can be significant, making it less accessible for smaller organizations.
Steep Learning Curve: The software's complexity can lead to a challenging learning experience for new users, requiring extensive training and support.
Limited Mobile Functionality: Although a mobile app is available, some users report limitations in its functionality compared to the desktop version.
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HXGN EAM helps users manage assets, work orders, inventory, materials, budgets and projects. It excels in usability, aids preventive maintenance, provides exceptional customer service and is highly customizable. However, as mentioned in multiple reviews, there is a need to improve the mobile interface. There’s also room for improvement in reports, configuration and licensing. Overall, it’s a good fit for businesses looking for a highly tailored, intuitive CMMS that helps with maintenance planning.

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IFS EAM receives mixed user reviews, highlighting both its strengths and weaknesses. Many users praise its ability to improve asset uptime and visibility, reduce maintenance costs, and optimize operations. Phrases like "predictive maintenance capabilities are excellent" and "data platform is a game-changer" emphasize user satisfaction with these aspects. However, some users find the initial setup and customization process complex, stating "it took longer than expected to get everything working smoothly." Additionally, the high cost and steep learning curve deter some users, with comments like "it's expensive, but worth it if you have the budget" and "the software itself is powerful, but it takes time to learn." When compared to similar products, users acknowledge IFS EAM's strengths. One user commented, "IFS EAM is more scalable and flexible than [competitor name], which was important for our growing business." Another noted, "While [competitor name] has a steeper learning curve, IFS EAM offers more user-friendly features." However, some users feel its reporting capabilities are lacking compared to competitors, stating "we need to use additional tools for advanced reporting, which is inconvenient." Overall, user reviews suggest IFS EAM as a powerful tool for organizations seeking comprehensive asset management with the resources to handle its initial complexities and cost. Its strengths in scalability, flexibility, and data visibility set it apart from some competitors, but its high cost and learning curve may require careful consideration.

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Screenshots

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