HXGN EAM vs NEXGEN Asset Management

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Our analysts compared HXGN EAM vs NEXGEN Asset Management based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

HXGN EAM (formerly called Infor EAM) suits organizations of all sizes and helps track, organize and streamline maintenance tasks. It monitors KPIs and generates reports to help make data-driven decisions.

It’s available for deployment on-premise, in the cloud or via hybrid deployment and can function on any operating system. It can integrate with a range of other business solutions and comes in industry-specific editions to meet users’ unique needs.

To explore other popular solutions that Infor offers, visit our Infor company page.
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NexGen enables asset-intensive industries such as public works, manufacturing, energy and facilities to provide timely service delivery to customers. It assists enterprises in scheduling preventive maintenance activities, identifying high and low-performing assets based on accurate analysis and predicting equipment reliability.

It helps assets maintain peak performance and reduces operating costs. It mobilizes the workforce by helping them stay on top of work orders and maintenance schedules anytime, anywhere.
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$7,000 Monthly, Quote-based
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$175/User, Monthly
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Windows
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Linux
Android
Chromebook
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Linux
Android
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
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Videos
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Email
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Knowledge Base
24/7 Live Support
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Product Insights

  • Extend Asset Life:Ease preventive maintenance scheduling and routine repair tasks that keep assets operating at peak performance. Predict equipment failure by closely monitoring asset health and reliability as well as tracking maintenance history and forecasting end-of-life timelines.
  • Increase Efficiency: Optimize maintenance team operations by automating condition monitoring and streamlining technician workflows. IoT sensors, drone technology and artificial intelligence help make maintenance departments effective. 
  • Ensure Regulatory Compliance: Facilitate a safe and compliant site through hazardous material management, lockout/tagout procedures, permit storage, contract management and more. Prioritize frequent inspections and make the audit process smooth and organized. 
  • Manage Costs: Track and handle costs throughout the organization from a convenient centralized hub — including materials, maintenance expenditures, forecasting and project management. Simplifies financial management with service-cost tracking for client work, equipment rental management and reports that automatically include invoice costs.
  • Mobile Application: No syncing helps reduce lag time and disruptions to production and performance.
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  • Reduced Equipment Downtime: NEXGEN's predictive maintenance tools help identify potential equipment issues before they cause failures, minimizing downtime and keeping operations running smoothly.
  • Lower Maintenance Costs: By optimizing maintenance schedules and reducing equipment failures, NEXGEN helps organizations save on repair costs, replacement parts, and labor expenses.
  • Improved Inventory Management: NEXGEN provides real-time visibility into spare parts inventory, enabling efficient stock control, reducing carrying costs, and preventing stockouts.
  • Enhanced Regulatory Compliance: The software helps organizations comply with safety and environmental regulations by tracking maintenance activities, equipment history, and compliance documentation.
  • Increased Asset Lifespan: Proactive maintenance practices facilitated by NEXGEN extend the lifespan of assets, maximizing return on investment and delaying costly replacements.
  • Data-Driven Decision Making: NEXGEN provides comprehensive data and analytics on asset performance, enabling informed decision-making regarding maintenance strategies, asset utilization, and capital investments.
  • Improved Productivity: By streamlining maintenance processes and reducing equipment downtime, NEXGEN helps maintenance teams work more efficiently and productively.
  • Enhanced Safety: NEXGEN's safety management features help organizations identify and mitigate potential safety hazards, creating a safer work environment for employees.
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  • Asset Management: Record, standardize, maintain and structure asset profile information such as identity, configuration, location and maintenance history. Track asset depreciation, store warranty information and provide full technical and commercial function. 
  • Work Management: Easily combines workforce and work order management into a comprehensive module to:
    • Manage, plan and monitor maintenance work as well as the resources required to complete said work.
    • Create preventive maintenance plans, schedule work and assign work orders to technicians based on predefined requirements.
    • Handle purchase order management, revision control, HR management, reliability management and more.
  • Materials Management: Monitor stock levels of spare parts and equipment to maintain an acceptable level without overstocking. Automate supply shipments and purchase orders, store receipts and keep records organized. Also offers:
    • Material organization, product grouping, stock replenishment, receipt and return management.
    • Procurement features like RFQs, POs, invoices and contract management.
  • Budgeting: Streamline budget creation by automating cost capture and analysis of costs for tasks and projects. Performs calculations and generates reports on financial performance and forecasts based on various KPIs.
  • Inspection Management: Simplify inspections through automated collection of required measurements. Risk and safety management help identify hazardous materials and situations to better protect site workers. 
  • Project Management: Streamline tasks from budgeting to task tracking to completion, monitor resource use, compare costs, and track progress. 
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  • Asset Management: Develop a comprehensive asset management program with asset inventory and condition assessment reports. Keep track of all assets while reducing risk and maximizing asset lifespans. 
  • Maintenance Management: Manage benchmark operations and preventive maintenance activities. Create, open and close work orders from the field. Track all maintenance costs from a single screen.  
  • Service Request Management: Track customer information and service requests to improve current service levels. Update customers about service request statuses from submission to completion. 
  • Asset Planning: Incorporate asset planning principles, such as asset lifecycle plans, funding forecasts, risk analysis and capital prioritization, into business functions. Generate asset allocation budgets and reports to keep stakeholders informed and manage resources. 
  • Resources Management: Manage critical resources, like employees, equipment, vendors, contractors, crew and timesheets, from a unified interface. Track employee contribution to work orders, assigned equipment and costs. 
  • Warehouse Management: Track and maintain parts inventory across multiple warehouses. Drill down from an entire warehouse to a single bin with location hierarchies. Set alerts for replenishment and order parts only when needed. 
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Product Ranking

#10

among all
EAM Software

#21

among all
EAM Software

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Analyst Rating Summary

88
76
83
83
84
85
87
67
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Environment, Health and Safety Management
Spare Parts Handling
Work Order Management
Maintenance and Inspection Management
Workforce Management
Work Order Management
Resource Allocation and Work Order Scheduling
Mobile EAM
Asset Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

HXGN EAM
NEXGEN Asset Management
+ Add Product + Add Product
Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 83 84 87 100 91 88 88 100 91 98 83 85 67 67 80 86 94 80 41 98 0 25 50 75 100
83%
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83%
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14%
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86%
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88%
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35%
100%
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88%
6%
6%
82%
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18%
75%
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83%
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17%
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80%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

14%
29%
57%
0%
86%
14%

User Sentiment Summary

Great User Sentiment 144 reviews
Good User Sentiment 17 reviews
84%
of users recommend this product

HXGN EAM has a 'great' User Satisfaction Rating of 84% when considering 144 user reviews from 5 recognized software review sites.

73%
of users recommend this product

NEXGEN Asset Management has a 'good' User Satisfaction Rating of 73% when considering 17 user reviews from 3 recognized software review sites.

4.4 (15)
n/a
4.2 (27)
3.5 (2)
3.4 (21)
n/a
n/a
3.8 (5)
4.3 (71)
n/a
5.0 (10)
3.6 (10)

Awards

SelectHub research analysts have evaluated HXGN EAM and concluded it earns best-in-class honors for Environment, Health and Safety Management, Spare Parts Handling and Workforce Management.

Environment, Health and Safety Management Award
Spare Parts Handling Award
Workforce Management Award

SelectHub research analysts have evaluated NEXGEN Asset Management and concluded it earns best-in-class honors for Resource Allocation and Work Order Scheduling.

Resource Allocation and Work Order Scheduling Award

Synopsis of User Ratings and Reviews

Customer Service: Every reviewer mentioning support observed that customer service is responsive and takes constant feedback for development.
User-Friendly: All reviewers who mention usability said HXGN EAM has a user-friendly interface and intuitive features.
Asset Management: Asset management has helped reduce asset downtime, according to all the reviewers mentioning this feature.
Flexibility: Every review mentioning flexibility indicated that the solution can be tailored to company needs.
Work Order: More than 85% of reviewers observed that this feature helps them manage work orders easily.
Cloud: Updates to the multi-tenant cloud make information faster to access, according to more than 85% of reviewers referring to this element.
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Streamlined Work Order Management: Users appreciate the intuitive interface for creating, assigning, and tracking work orders, which helps maintenance teams stay organized and efficient.
Preventive Maintenance Planning: NEXGEN's tools for scheduling and automating preventive maintenance tasks are popular for their ability to extend equipment lifespan and reduce downtime.
Comprehensive Asset Tracking: The software's ability to track asset location, condition, and maintenance history provides valuable insights for data-driven decision-making.
Mobile Accessibility: Technicians value the mobile app, which allows them to access work orders, update information, and complete tasks from their smartphones or tablets.
Reporting and Analytics: NEXGEN offers robust reporting features that help users analyze maintenance data, identify trends, and generate insights to improve operations.
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Mobile App: Functionality of the mobile interface needs improvement, according to 70% of reviews mentioning the mobile app.
Reporting: Customized reporting is complicated, according to 70% users who mention this feature.
Licensing: All users referencing this feature felt the licensing policies don’t match with their company and found it expensive.
Configuration: Over 68% of reviewers mentioning this aspect felt that configuring the system is difficult.
Updates: Updates are too frequently released, according to more than 70% of users mentioning this element.
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Steep Learning Curve: Many users report that NEXGEN has a steep learning curve due to its complex interface and extensive features. This can make it difficult for new users to get up to speed quickly and efficiently, leading to frustration and decreased productivity during the initial implementation phase.
Customization Challenges: While NEXGEN offers a high degree of customization, some users find the process to be cumbersome and time-consuming. This can be a barrier for organizations with specific workflow requirements or unique asset management needs, as tailoring the software to their exact specifications may require significant effort and technical expertise.
Reporting Limitations: Several users mention that NEXGEN's reporting capabilities can be limiting, particularly for generating complex or ad-hoc reports. This can hinder data analysis and decision-making, as users may struggle to extract the specific information they need from the system in a user-friendly format.
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HXGN EAM helps users manage assets, work orders, inventory, materials, budgets and projects. It excels in usability, aids preventive maintenance, provides exceptional customer service and is highly customizable. However, as mentioned in multiple reviews, there is a need to improve the mobile interface. There’s also room for improvement in reports, configuration and licensing. Overall, it’s a good fit for businesses looking for a highly tailored, intuitive CMMS that helps with maintenance planning.

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NEXGEN Asset Management has garnered significant attention in the EAM software market over the past year, with user reviews highlighting both its strengths and weaknesses compared to competitors like IBM Maximo and SAP EAM. Users consistently praise NEXGEN's intuitive interface and ease of use, particularly for technicians and maintenance crews who can quickly access work orders, asset history, and inventory levels on mobile devices. This streamlined workflow improves efficiency and reduces downtime, a critical factor in asset-intensive industries. However, some users note that NEXGEN's reporting and analytics capabilities are not as robust as those offered by more established competitors, limiting its ability to provide comprehensive insights for strategic decision-making. One of NEXGEN's key differentiators is its flexible deployment options, including cloud-based, on-premise, and hybrid models, catering to diverse organizational needs and IT infrastructures. This adaptability is crucial for businesses with varying compliance requirements or those transitioning from legacy systems. Additionally, users appreciate NEXGEN's strong focus on preventive maintenance, with features like automated scheduling and condition monitoring helping to extend asset lifecycles and reduce unexpected failures. While NEXGEN may not have the extensive industry-specific functionalities of some competitors, its core features and configurability make it a suitable choice for mid-sized organizations across various sectors, including manufacturing, facilities management, and utilities, seeking a user-friendly and adaptable EAM solution to optimize maintenance operations and asset performance.

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