Home > EAM Software > Maintenance Connection > Maintenance Connection vs Assetworks

Maintenance Connection vs Assetworks

Last Updated: November 18th, 2024

Our analysts compared Maintenance Connection vs Assetworks based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Maintenance Connection is a CMMS solution that helps you streamline maintenance operations and empowers you to take control of your assets.

You can centralize your asset information, automate preventive maintenance tasks and facilitate communication between your teams to improve equipment uptime and increase productivity.

Features like asset management, multi-site capabilities, predictive maintenance tools, work order tracking, and reporting and analytics modules enable you to gain valuable insights into your operations and make data-driven decisions.

However, you should consider potential challenges such as complex implementation, limited reporting capabilities and slow performance.

While specific user reviews for the system are limited, the vendor offers a free trial to help you evaluate its suitability for your organization.

The cost depends on your deployment choice (cloud or on-premise), with possible extras for add-ons and setup. You can also request a customized quote.

AssetWorks helps users manage assets like vehicles, buildings, infrastructure, facilities and more. Its offerings include management of fleets and fuel, enterprise risks and assets, surplus assets and more. It streamlines processes and improves operations through better facility staffing, machinery management and workflows.

It helps users handle consumables, equipment and properties efficiently and cost-effectively. Leveraging multiple modules enable companies to improve ROI, promote data transparency and reduce operating costs.

$45/User, Monthly

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$2,500 Quote-based

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Product Insights

Maximize Equipment Uptime: The New York Times prevented equipment breakdowns and ensured smooth newspaper production and delivery by using proactive maintenance techniques like asset health tracking and automated preventive maintenance.
Optimize Work Order Management: Husky Rack & Wire streamlined their maintenance operations using automated work order management features. This replaced their previous manual, email-based process, leading to increased efficiency, reduced equipment downtime, and improved communication between technicians and supervisors.
Improve Productivity: Maine Medical Center adopted a digital work order and asset management system which helped them automate reporting, and provide mobile access to technicians, leading to faster response times and reduced unplanned maintenance.
Empower Efficient Maintenance Anywhere: The system enabled a Broadcast Company to carry out maintenance smoothly in remote Arctic locations. Technicians were equipped with tools for reliable data transfer like water-resistant devices, allowing them to track repairs, manage inventory, and access vital information even with limited connectivity.
Save Money: The solution provided SSAB with detailed financial data. They can now track all expenses related to equipment repairs and replacements, leading to better budget allocation and cost control.

Centralized Resource Library: Instead of keeping records in a filing cabinet, labor hours on a timecard and asset profiles in the computer, store the database on a single interface.
Improve Security: Maintain an audit trail and data integrity to ensure industry standards are adhered to.
Preventive Maintenance: Schedule preventive maintenance to prevent asset breakdowns, increase lifespans and improve asset ROI.
Extend Asset Lifespans: Maximize equipment lifespan through asset monitoring, preventive maintenance and depreciation methods.
Improve Efficiency: Organize and assign tasks from a single interface, reduce asset downtime and prepare for the future through forecasting.

Asset Management: Manage your entire asset lifecycle from acquisition to disposal.
- Multi-Site Capabilities: Whether you're a factory with machines spread across multiple sites or a school district managing buildings and buses, you can stay on top of your assets with centralized data and visibility.
- Asset Hierarchy: Arrange everything neatly in folders, just like on your computer. You might have a folder for "Radiology Department," with subfolders for "MRI Machines" and "X-Ray Equipment.”
- Asset Profiles: You don't need to be a tech whiz to create a new asset profile. The drag-and-drop interface offers an intuitive way to create, search and edit asset profiles.
- Asset Search: Need to find the maintenance history of a specific equipment? Just search for it by name, location, or even its current status, like "needs repair" or “out of service.”
Predictive Maintenance: Shift from reactive to proactive maintenance with predictive maintenance tools.
- Condition Monitoring: Set up alerts that go off when things like temperature or pressure start acting up. That way, you know there's a potential problem before it becomes a major headache.
- IoT Integration: By connecting sensors to your equipment, you get real-time performance data, allowing you to catch problems early. For example, if a sensor detects unusual vibrations or a temperature change, you'll be alerted immediately.
- Configurable Dashboard: Some machines are critical for your operations and need more attention than others. Dashboards help you figure out which ones need more frequent maintenance. They also provide a clear picture of how your current maintenance strategies are performing. Are you fixing things as they break, or are you getting ahead with preventive maintenance?
Preventive Maintenance: Schedule tasks proactively, optimize technician routes and prioritize critical equipment to prevent unexpected downtime.
- Scheduling: Plan preventive maintenance tasks based on time, usage or condition-based triggers to minimize unexpected breakdowns. Imagine you've got a fleet of delivery trucks. You can set it up so that every 5,000 miles, the system automatically generates a work order for an oil change. You can set reminders for less frequent tasks like annual inspections.
- Route Management: Help technicians plan their routes, access work orders and update statuses in real time. This means less time wasted driving around and more time spent on actual maintenance.
- Prioritization: Prioritize tasks based on criticality. So, if a machine is essential for production, the system will schedule its maintenance ahead of less urgent tasks. This helps prevent those nightmare scenarios where crucial equipment fails unexpectedly.
Work Order Management: Create work orders with all the important details, like what needs fixing, how urgent it is and when it needs to be done. Assign them to the right people, so everyone knows who's responsible.
Maintenance Request Form: Open the request form on your phone, describe the issue, snap a photo if needed and hit submit. Your request goes straight to the maintenance team. Track the progress in real time — see when it’s assigned, being worked on and fixed.
Inventory Management: Tackle issues like stockouts and procurement inefficiencies with inventory management capabilities.
- Inventory Control: Automate inventory management using minimum and maximum values, reorder points and material transfers. For instance, if your spare AC filters drop below a certain number, it sends you a notification and can even generate a purchase order to restock them.
- Barcode Capabilities: Check out parts, perform inventory counts and receive new items using barcode scanners.
- Stockroom Management: Keep track of all your inventory costs and know exactly what's on hand, what's available and what's reserved.
Reporting and Analytics: Use statistical reports with 150 prebuilt designs and customizable formats to gain insight into your operations.
- Forecasting: Predictive maintenance capabilities enable you to stock just the right amount, so you're not wasting money on excess inventory or scrambling to find parts when you need them most. It also lets you estimate future work order volumes and types based on historical data to plan your team's time and resources effectively.
- KPI Dashboard: Gain a real-time snapshot of how everything's running. You can customize the dashboard to see the metrics that matter the most to you, whether it's work order completion rates, equipment downtime or anything else that keeps you up at night.
- Auto Notifications: If something goes off the rails, you can set up alerts to get notified immediately, so you can jump on it and keep things running smoothly.
- Audit Logs: Track all changes made to work orders, including who made the changes, what was changed and when. And just like a confidential file, only the right people can access this audit log, keeping your data safe and sound.
- Configurable Reports: Turn your existing dashboards into shareable reports, available in visually appealing formats and printer-friendly PDFs. Generate labor, inventory and spare parts, work orders, maintenance history, and asset and equipment depreciation reports to make informed decisions.
Mobile CMMS: The MC Kinetic app enables you to update work orders, log time, and even add new assets on the fly. Capture electronic signatures right on your phone, making the approval process faster and more efficient. Technicians can use geolocation to track location and get turn-by-turn directions to the job site.
Compliance and Audit Preparedness: See who's certified for which tasks, making it easy to assign the right people to the right jobs. Need to schedule some training? You can quickly see who needs a refresher course. The system makes sure the right tasks are done at the right time, so you avoid those "oops, we forgot" moments that auditors hate.

Real-Time Data: Captures real-time asset data like location, status, maintenance notes, repair history, transfer details and more, storing data in asset profiles for later use.
Inventory Management: Assign barcodes to items, monitor stockroom levels, automate procurement processes and manage spare parts.
Maintenance Management: Offers preventive maintenance scheduling, sends alerts when repeating maintenance tasks need to be performed and helps streamline the repair process.
Work Order Management: Streamlines the work order process — creation, assignment, completion and recording. Assign specific tasks to individual technicians and restrict work order closure to admin roles.
Mobile Access: Enables asset management on the go with access via web browser, native mobile app and the desktop interface.
Reporting: Reporting tools help make data-driven decisions and glean insights from asset data.
Property Management: Manage the acquisition, ownership, leasing, maintenance, and disposition of buildings. Receive reports on portfolio costs, space planning and operating cost.
Space Management: Collect data on total cost of spaces owned and leased, and increase cost savings by lowering space requirements and property expenditures. Measure and track space utilization, improve quality assurance management and regulatory compliance, and manage reporting via graphical query capabilities.
Operation and Maintenance: Reduces inventory carrying and facility maintenance cost, improves asset availability and limits asset downtime. Track and control maintenance expenses, automate bill generation, manage vendors and contract workers, oversee labor hours, and improve asset utilization.
Project Management: Track and manage sustainability goals, leverage construction operations building information exchange (COBie), plan and execute capital projects and manage issues with RFIs and meeting minutes. Manage and track contracts and gain visibility into commission plans, proposal changes, directives and orders, architect’s supplemental instructions, and applications for payments.
Energy Management: Analyze consumption per building, collect utility bills and usage data from various sources, allocate energy costs, and target areas to improve efficiency and reduce cost. Automates accuracy checks, meter readings and configurable data validation, and offers flexible invoice generation.
Lease Management: Track space lease details, lease options, amendments, end dates, location changes and square foot data. Define lease payment schedules to automate the payment process. Stores property, space, operations and maintenance data on a single integrated system.
Key and Access Control: Logs access location, cores, locks and keys, and ring tracking. Control the issue and return of keys and keep authorization of spaces in control.
Computer Aided Design: Link floor plan drawings to associated facilities, export accurate locations and modify floor plans. Automatically generate graphical reports, customize drawing and layering standards and ensure areas are in compliance with FICM, IFMA and BOMA.
SpaceSync: Export, import and review space data changes in Excel, maintaining standard and integrity of space data. Includes location, occupancy, grants and programs data, with the option to review, accept and reject all data changes.
Geographic Information System: Access maps without learning GIS, add data without changing maps and geolocate jobs.
AssetSync: Create, export, import and update asset data in Excel format and add assets to PM templates.
Team Scheduler: Filter, retrieve and assign work, update job status and add notes on a graphical interface. Sort work by priority, location, status and assigned personal, block out leaves on a person's daily schedule, and color code priority work.
Assessment and Need Analysis: Stores asset lifecycle and deficiency data for use in long-range strategic planning and budgeting. Select and prioritize needs based on property and portfolio, as well as track recurring and non-recurring asset renewal.
Asset Rental: View assets available for reservations, schedule asset maintenance and associate cost with a job.
Green and Sustainability: Track all requirements in an integrated system while working on projects, access reports and define green initiatives.
Environmental Health and Safety: Manage hazardous material disbursements, including recovery, disposal and transfer of containerized material in or out of a building.
Motor Pool: View available vehicles on a visual Gantt chart, schedule vehicle maintenance and tie jobs to their cost.
Business Automation: Makes processes cost-efficient, streamlined, error-proof and transparent. Enter data faster, schedule reports and receive custom notifications and emails.

Product Ranking

#7

among all
EAM Software

#9

among all
EAM Software

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Analyst Rating Summary

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Spare Parts Handling

Mobile EAM

Work Order Management

Asset Management

Mobile EAM

Spare Parts Handling

Analytics and Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Maintenance Connection

Assetworks

+ Add Product + Add Product

83%

17%

100%

71%

29%

100%

69%

25%

88%

50%

83%

17%

41%

59%

76%

24%

88%

12%

88%

12%

50%

83%

17%

100%

67%

33%

17%

50%

89%

11%

100%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

43%

57%

14%

57%

29%

User Sentiment Summary

90%

of users recommend this product

Maintenance Connection has a 'excellent' User Satisfaction Rating of 90% when considering 399 user reviews from 5 recognized software review sites.

84%

of users recommend this product

Assetworks has a 'great' User Satisfaction Rating of 84% when considering 10 user reviews from 1 recognized software review sites.

1.0 (1)

n/a

4.4 (47)

n/a

4.2 (10)

4.5 (290)

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4.6 (51)

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4.9 (10)

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Awards

Synopsis of User Ratings and Reviews

Manage Multiple Sites: Remote access and collaboration features enable centralized control and support. So even if your team's spread out across the country, it's like everyone's working in the same room.

Streamline Communication: Features like work request portals and document sharing help you keep everyone on the same page.

Improve Compliance: Safety inspections, certifications, maintenance records — CMMS helps you stay on top of it all, reducing risks and keeping you in line with regulations.

Streamlined Work Order Management: AssetWorks' work order management system simplifies the process of creating, assigning, and tracking work orders, boosting maintenance team efficiency and responsiveness. Users appreciate features like automated routing and scheduling, which ensure work orders reach the right technicians promptly.

Comprehensive Asset Tracking: The platform allows users to maintain a centralized repository of asset information, including maintenance history, warranty details, and depreciation schedules. This comprehensive view of assets empowers data-driven decision-making regarding maintenance, repairs, and replacements.

Preventive Maintenance Capabilities: AssetWorks facilitates the implementation of preventive maintenance programs, enabling organizations to schedule routine inspections and servicing based on time, usage, or condition. This proactive approach helps prevent equipment failures, extend asset lifespans, and reduce downtime.

Mobile Accessibility: AssetWorks offers mobile applications that empower technicians to access work orders, update asset information, and record maintenance activities directly from their mobile devices. This real-time access to data enhances communication and collaboration between field teams and office personnel.

Reporting and Analytics: The platform provides robust reporting and analytics tools, enabling users to generate insightful reports on key performance indicators (KPIs) such as asset utilization, maintenance costs, and work order completion rates. These data-driven insights support informed decision-making and process optimization.

Complex Implementation: Configuring everything correctly takes time and effort, and you might need help from IT or the vendor to get it right.

Limited Reporting Capabilities: Some systems might have limited options or make it difficult to get the exact data you need.

Slow Performance: If the solution is sluggish or takes forever to load, it can really slow down your team and make them less efficient.

Clunky Interface: Users frequently mention the outdated interface, finding it cumbersome and difficult to navigate. The lack of intuitive design leads to a steep learning curve and decreased efficiency.

Reporting Limitations: Generating reports can be a frustrating experience due to limited customization options and a rigid structure. Users often need to export data to external programs for further analysis, adding an extra step to the process.

Mobile App Shortcomings: The mobile app receives criticism for its limited functionality and lack of features compared to the desktop version. This hinders technicians and field workers who rely on mobile access to complete their tasks efficiently.

Customer Support Challenges: Some users report difficulties reaching customer support and experiencing slow response times. This can be particularly problematic when urgent issues arise, impacting productivity and user satisfaction.

If you're looking to bring some order to the chaos of maintenance management, Maintenance Connection seems like it's got your back. It’s focused on tackling those everyday struggles — lost work orders, missed preventive maintenance tasks and communication breakdowns that can slow your team down.Imagine having all your asset information in one place, with easy access to maintenance histories and schedule tasks like clockwork. Plus, you can manage multiple sites and keep everyone connected, even if they're miles apart.Of course, it's not all sunshine and rainbows. Implementing a CMMS can be a bit of a learning curve, and you might find that the reporting isn't as flexible as you'd like. And while there aren’t enough specific user reviews for the system, it's worth keeping in mind that performance and user experience can vary.They offer a free trial, so you can test it out and see if it's the right fit for you.

AssetWorks' EAM software has garnered a mixed bag of user reviews over the past year. The platform's strengths lie in its comprehensive functionality and robust reporting capabilities. Users appreciate the ability to track assets throughout their lifecycle, from acquisition to disposal, and generate detailed reports on asset performance and maintenance costs. Its preventive maintenance scheduling tools are also highly regarded, helping organizations proactively address potential issues before they escalate into costly problems. However, some users find the interface to be clunky and outdated, leading to a steep learning curve for new users. The mobile app, while functional, lacks the intuitiveness and user-friendliness of its desktop counterpart. Compared to competitors like IBM Maximo and Infor EAM, AssetWorks is often seen as a more affordable option with a broader range of features. However, it may not have the same level of scalability and customization as its higher-priced counterparts. The software's reporting capabilities are a significant differentiator, providing users with deep insights into asset performance and maintenance trends. This data-driven approach empowers organizations to make informed decisions about asset management strategies, ultimately leading to cost savings and improved operational efficiency. AssetWorks is best suited for organizations with complex asset management needs but may not require the highest level of customization or scalability. Its comprehensive functionality and robust reporting tools make it a valuable asset for organizations looking to optimize their asset management practices and gain a deeper understanding of their asset performance.

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FAQ

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